Dear Ana,Thank you for choosing us and for sharing your review. We are delighted to know that you had a positive experience and we look forward to welcoming you back again soon:) !Kind regards,

Dear David,Thank you for your fantastic review! It is wonderful to hear that our staff's kindness left a positive impression on you and we are also glad that you had a fantastic stay!We hope to have the pleasure of welcoming you back in the future:)Kind regards,

Dear Stewart,Thank you for choosing us and for sharing your review. We are delighted to know that you had a positive experience and we look forward to welcoming you back again soon:) !Kind regards,

Dear Mayra,Thank you for choosing us and for awarding us the highest rating in your review. We are delighted to know that you had a positive experience and we look forward to welcoming you back again soon:) !Kind regards,

Dear Bernardo,Thank you for choosing us and for sharing your review. We are delighted to know that you had a positive experience and we look forward to welcoming you back again soon:) !Kind regards,

Dear Nabil,Thank you for choosing us and for sharing your review. We are delighted to know that you had a positive experience and we look forward to welcoming you back again soon:) !Kind regards,

Dear Rachel,Thank you for choosing us and for sharing your review. We are delighted to know that you had a positive experience and we look forward to welcoming you back again soon:) !Kind regards,

Dear Ivan,Thank you for choosing us and for awarding us the highest rating in your review. We are delighted to know that you had a positive experience and we look forward to welcoming you back again soon:) !Kind regards,

Dear Niran,Thank you for choosing us and for awarding us the highest rating in your review. We are delighted to know that you had a positive experience and we look forward to welcoming you back again soon:) !Kind regards,Cristina SánchezGuest Experience Manager

Dear Mona,First of all we would like to express our gratitude on behalf of the entire team at Vincci The Mint for choosing us for your stay. Furthermore, we appreciate you sharing your comments and impressions with us, as your feedback is highly valuable for us in our continuous quest for improvement.Given the low temperatures experienced during your stay in December, all rooms were set with the air conditioning in heat mode. If there is a need to switch from heat to cool mode, please be aware that the cooling system may take a few minutes to fully refresh the room. Our technical support team has thoroughly examined the equipment, and no abnormalities were detected.To enhance your future stay with us, we kindly request that you contact us in advance and specify the desired room temperature. This way, we can ensure it is set to your preference before your arrival, allowing you to enjoy the perfect climate control experience.Thank you for your understanding. Should you have any further inquiries or requests, feel free to reach out to us.Looking forward to hosting you again!Kind regards,

Dear Jennifer,Thank you for granting us the highest rating in your review! We greatly appreciate your positive feedback and your time taken to share your experience.It is a pleasure to know that you had such a wonderful stay with us, your satisfaction is our utmost priority and we strive to provide exceptional service and a memorable experience for all our guests.Once again, we sincerely thank you for your kind words and for choosing to stay with us. We look forward to welcoming you back in the future for another positive stay:)Kind regards,

Dear Kurt,Thank you for granting us the highest rating in your review! We greatly appreciate your positive feedback and your time taken to share your experience.It is a pleasure to know that you had such a wonderful stay with us, your satisfaction is our utmost priority and we strive to provide exceptional service and a memorable experience for all our guests.Once again, we sincerely thank you for your kind words and for choosing again to stay with us.We look forward to welcoming you back in the future for another positive stay:)Kind regards,

Dear Bant,Thank you for choosing our establishment one more time, and for taking the time to share your positive experience!We are delighted to know that you had a wonderful stay at our hotel. Your satisfaction is our top priority, and we are thrilled to have met your expectations.Please do not hesitate to reach out to us whenever you plan your next visit, we look forward to hosting you again.Kind regards,

Dear Chunai,Thank you for fantastic review! We are delighted to hear that you found our staff attentive and professional, your satisfaction is our greatest reward:)Furthermore, we are glad you enjoyed the quality of our breakfast offerings. We continuously strive to provide a diverse and delicious breakfast experience for our guests.We hope to have the opportunity to welcome you back in the future. Thank you for choosing us for your stay!Kind regards,

Dear Jenelle,Thank you for granting us the highest rating in your review! We greatly appreciate your positive feedback and your time taken to share your experience.It is a pleasure to know that you had such a wonderful stay with us, your satisfaction is our utmost priority and we strive to provide exceptional service and a memorable experience for all our guests.Once again, we sincerely thank you for your kind words and for choosing to stay with us. We look forward to welcoming you back in the future for another positive stay:)Kind regards

Dear Alfredo,Thank you for your fantastic review! It is wonderful to know that you had a great stay and you enjoyed the comfort of our beds.We hope to have the pleasure of welcoming you back in the future for another fantastic stay!Kind regards

Dear Nicolas,Thank you for granting us the highest rating in your review! We greatly appreciate your positive feedback and your time taken to share your experience.It is a pleasure to know that you had such a wonderful stay with us, your satisfaction is our utmost priority and we strive to provide exceptional service and a memorable experience for all our guests.Once again, we sincerely thank you for your kind words and for giving us a second chance:) We look forward to welcoming you back in the future for another positive stay!Kind regards

Dear Nicte,Thank you for granting us the highest rating in your review! We greatly appreciate your positive feedback and your time taken to share your experience.It is a pleasure to know that you had such a wonderful stay with us, your satisfaction is our utmost priority and we strive to provide exceptional service and a memorable experience for all our guests.Once again, we sincerely thank you for your kind words and for choosing to stay with us.We look forward to welcoming you back in the future for another positive stay:)Kind regards

Dear Justin,Thank you for your fantastic review! We are delighted that you appreciated our beautiful common areas, especially our "The Mint Roof". It is wonderful to know that our staff's kindness left a positive impression on you and we are also glad that you liked our special breakfast.We hope to have the pleasure of welcoming you back in the future for another fantastic stay!Kind regards

Dear Joseph,We wanted to express our heartfelt gratitude for awarding us with the highest rating in your review!On the other hand, we are thrilled that you had such a fantastic experience during your stay in Madrid and we hope to have the opportunity to welcome you back in the future.Thank you for choosing us for your stay!Kind regards

Estimado Adrián,Gracias por elegirnos y por otorgarnos la máxima puntuación en su reseña.Estamos encantados de saber que tuvo una experiencia positiva y esperamos poder recibirle de nuevo pronto:) !Atentamente,

Dear Mr. Barry,Thank you for granting us the highest rating in your review! We greatly appreciate your positive feedback and your time taken to share your experience.It has been a pleasure for all of us to welcome you, and we hope you can continue to visit us many more times in the future.On the other hand, we are glad to know that you had such a wonderful stay with us, your satisfaction is our utmost priority and we strive to provide exceptional service and a memorable experience for all our guests.Once again, we sincerely thank you for your kind words and for choosing to stay with us.Kind regardsCristina SánchezGuest Experience Manager

Dear Karan,Firstly, we would like to sincerely thank you for choosing us and providing us with your feedback. We take your comments seriously as they will help us improve every day and allow us to tailor our facilities and services.We would like to inform you that we provide our guests with a variety of basic amenities in the room, but we also have additional amenities available upon request at the reception.For your next stay, please do not hesitate to request any extra toiletries you may need, and we will be delighted to provide them as well. Your comfort is our priority, and we are here to ensure that your stay is as enjoyable as possible.We look forward to welcoming you again.Kind regards

Dear Dimitry,Thank you for choosing our establishment, and for taking the time to share your positive experience! We are delighted to hear that you had a wonderful stay at our hotel. Your satisfaction is our top priority, and we are thrilled to have met your expectations.Should you decide to return to Madrid in the future, we would be honored to welcome you back to our hotel. Please do not hesitate to reach out to us whenever you plan your next visit, we look forward to hosting you again.Kind regards,

Dear Sajid,Thank you for choosing our establishment, and for taking the time to share your positive experience!We are delighted to know that you had a wonderful stay at our hotel. Your satisfaction is our top priority, and we are thrilled to have met your expectations.Should you decide to return to Madrid in the future, we would be honored to welcome you back to our hotel. Please do not hesitate to reach out to us whenever you plan your next visit, we look forward to hosting you again.Kind regards,

Dear John,Thank you for granting us the highest rating in your review! We greatly appreciate your positive feedback and your time taken to share your experience.It is a pleasure to know that you had such a wonderful stay with us, your satisfaction is our utmost priority and we strive to provide exceptional service and a memorable experience for all our guests.Once again, we sincerely thank you for your kind words and for choosing to stay with us. We look forward to welcoming you back in the future for another positive stay:)Kind regards,

Dear Hayley,Thank you for choosing our establishment for such special ocassion as your anniversary holiday, and for taking the time to share your positive experience! We are delighted to hear that you had a wonderful stay at our hotel. Your satisfaction is our top priority, and we are thrilled to have met your expectations.Should you decide to return to Madrid in the future, we would be honored to welcome you back to our hotel. Please do not hesitate to reach out to us whenever you plan your next visit, we look forward to hosting you again.Kind regards,

Dear Yoel,Thank you for choosing our establishment, and for taking the time to share your positive experience! We are delighted to hear that you had a wonderful stay at our hotel. Your satisfaction is our top priority, and we are thrilled to have met your expectations.Should you decide to return to Madrid in the future, we would be honored to welcome you back to our hotel. Please do not hesitate to reach out to us whenever you plan your next visit, we look forward to hosting you again.Kind regards,

Dear Christian,We wanted to express our heartfelt gratitude for awarding us with the highest rating in your review! We are thrilled that you had such a fantastic experience during your stay.Kind regards,

Dear Maria,Thank you for choosing our establishment, and for taking the time to share your positive experience! We are delighted to hear that you had a wonderful stay at our hotel. Your satisfaction is our top priority, and we are thrilled to have met your expectations.Should you decide to return to Madrid in the future, we would be honored to welcome you back to our hotel. Please do not hesitate to reach out to us whenever you plan your next visit, we look forward to hosting you again.Kind regards,