Outdoor pool, pool umbrellas, sun loungers
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Reviews of Gammara Hotel Makassar

3.5 out of 5
Gammara Hotel Makassar
Jl. H.M. Daeng Patompo, Metro Tanjung Bunga, Makassar

Reviews

8.6

Excellent

Rating 10 - Excellent. 5 out of 7 reviews" "
Rating 8 - Good. 0 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel nice staff and great costumer service really appreciate
Stayed 1 night in Aug 2019
Response from Asrul on Aug 24, 2019
Dear Guest, Warmest Greeting from Gammara Hotel Makassar... First of all, thank you for staying with us and apologies for the late response Please accept our gratitude for spending your busy time in writing about Gammara Hotel Makassar, we do stand on the believed and motto that customer feedback are one of the key success to our business ahead. As new hotel. we are still on going of product and service quality improvement in order to serve our customer better. We apologize for your inconvenience during you stayed in Gammara Hatel Makassar. We are still on going of product and service quality improvement in order to serve our customer better. Again, thank you very much for staying with us and looking forward to welcome you again in the very near future. Best Personally Regards, Management

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Vary nice and easy access to shopping mall great costumer service n vary clean best staffs
Stayed 1 night in Mar 2019
Response from Asrul on Mar 29, 2019
Dear Guest, Warmest Greeting from Gammara Hotel Makassar... First of all, thank you for staying with us and apologies for the late response Please accept our gratitude for spending your busy time in writing about Gammara Hotel Makassar, we do stand on the believed and motto that customer feedback are one of the key success to our business ahead. As new hotel. we are still on going of product and service quality improvement in order to serve our customer better. We apologize for your inconvenience during you stayed in Gammara Hatel Makassar. We are still on going of product and service quality improvement in order to serve our customer better. Again, thank you very much for staying with us and looking forward to welcome you again in the very near future. Best Personally Regards, Management

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice convenient hotel.
Pleasant hotel with a good breakfast and pool.
Stayed 5 nights in Feb 2019
Response from Asrul on Mar 3, 2019
Dear Mr. Gary, Warmest Greeting from Gammara Hotel Makassar... First of all, thank you for staying with Us, Please accept our gratitude for spending your busy time in writing about Gammara Hotel Makassar, we do stand on the believed and motto that customer feedback are one of the key success to our business ahead. As new hotel. we are still on going of product and service quality improvement in order to serve our customer better. Again, thank you very much for staying with us and looking forward to welcome you again in the future. Best Regards, Management

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very welcoming and friendly staff. Efficient service. Nice room and view. Great breakfast with a wide variety of choice.
Stayed 6 nights in Jul 2018
Response from Asrul on Sep 10, 2018
Dear Mr. Gary, Warmest Greeting from Gammara Hotel Makassar... First of all, thank you for staying with us and apologies for the late response Please accept our gratitude for spending your busy time in writing about Gammara Hotel Makassar, we do stand on the believed and motto that customer feedback are one of the key success to our business ahead. As new hotel. we are still on going of product and service quality improvement in order to serve our customer better. We apologize for your inconvenience during you stayed in Gammara Hatel Makassar. We are still on going of product and service quality improvement in order to serve our customer better. Again, thank you very much for staying with us and looking forward to welcome you again in the near future. Best Regards, Management

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 stars hotel but ran out of eggs for breakfast at 9 am. Small twin bed (90 cm each).
Response from Guest Relation Officer on Mar 30, 2018
Dear Mr. Anonymous, Warmest Greeting from Gammara Hotel Makassar... First of all, thank you for staying with us and apologies for the late response Please accept our gratitude for spending your busy time in writing about Gammara Hotel Makassar, we do stand on the believed and motto that customer feedback are one of the key success to our business ahead. As new hotel. we are still on going of product and service quality improvement in order to serve our customer better. We apologize for your inconvenience during you stayed in Gammara Hatel Makassar. We are still on going of product and service quality improvement in order to serve our customer better. Again, thank you very much for staying with us and looking forward to welcome you again in the very near future. Best Personally Regards, Management

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An enjoyable stay.
I enjoyed my time here. The staff were very welcoming, efficient and friendly. The room was spacious, the bed was comfortable and the facilities great. I enjoyed a swim in the pool. The breakfast was delicious, each day had slight variations so you could try new dishes. The hotel is a short drive from malls and the city centre.
Response from Guest Relation Officer on Mar 30, 2018
Dear Mr. Gary, Warmest Greeting from Gammara Hotel Makassar... First of all, thank you for staying with us and apologies for the late response Please accept our gratitude for spending your busy time in writing about Gammara Hotel Makassar, we do stand on the believed and motto that customer feedback are one of the key success to our business ahead. As new hotel. we are still on going of product and service quality improvement in order to serve our customer better. Again, thank you very much for staying with us and looking forward to welcome you again in the very near future. Best Regards, Management

6/10 Okay

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
Nice from far... Far from nice... when close by!
Swimmingpool and fitness are really nice! Bathroom stinks... sewer smell entering the room. Bad internet connection. Towels look and smell 30 years old.
Stayed 1 night in Oct 2018
Response from Asrul on Nov 9, 2018
Dear Mr. Richard, Warmest Greeting from Gammara Hotel Makassar... First of all, thank you for staying with us and apologies for the late response Please accept our gratitude for spending your busy time in writing about Gammara Hotel Makassar, we do stand on the believed and motto that customer feedback are one of the key success to our business ahead. As new hotel. we are still on going of product and service quality improvement in order to serve our customer better. We apologize for your inconvenience during you stayed in Gammara Hatel Makassar. We are still on going of product and service quality improvement in order to serve our customer better. Again, thank you very much for staying with us and looking forward to welcome you again in the very near future. Best Personally Regards, Management