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Reviews of Fully renovated townhome with private hot tub, deck, shared pool, & fast WiFi

Fully renovated townhome with private hot tub, deck, shared pool, & fast WiFi
Manson, WA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 8 out of 10 reviews" "
Rating 8 - Good. 2 out of 10 reviews" "
Rating 6 - Okay. 0 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

9.2/10

Cleanliness

Reviews

10/10 Excellent

Debbie R., Spokane, WA

Liked: Cleanliness
Great location
The location was great, townhouse was clean, the view of the lake was nice, and the Jacuzzi was great. We had no Internet our entire stay so we were not able to watch movies or any Internet access whatsoever.
Stayed 4 nights in Sep 2023
Response from VrboOwner on Oct 1, 2023
Hi Debbie, thank you for taking the time to review your stay with us, we are so glad to hear that you had a phenomenal getaway. We appreciate you letting us know that there is room for improvement and will follow up with our local team regarding your feedback. We hope to host you for another great stay in the future!

8/10 Good

Brianna M.

Liked: Cleanliness
5 night Family stay
The property overall is nice and definitely updated as reflected in the photographs. Check-in was a bit of a struggle as the cleaner was not done with the unit by check-in. Since we were not allowed an early check-in, we arrived to the property at 4 and had to wait an additional half hour for the cleaner to finish. Once in the unit, it was pretty clean but had to unload the dishwasher ourselves... The AC unit is still locked (same as other reviews) so you are limited to their settings even on hot days. The sheets and towels are quite scratchy (and sandpaper-like) + I’d definitely recommend you bring your own toilet paper and paper towels if you can. The ones provided are extremely cheap and hard to use. The house is stocked with most all cooking pans/tools we needed. Not too much in the pantry so keep that in mind if there for an extended time. (The local grocery store is right down the street so that is quite convenient if you need something!) When asking for assistance from the management company about things during our stay, they were very kind and quick to respond but didn’t solve any of our requests/problems. A bit disappointed about their ability to help. The front desk team at the complex were extremely kind and helpful though! It was an nice stay but wouldn’t plan to stay a second time
Stayed 4 nights in Sep 2023

8/10 Good

Nicholas C.

Liked: Cleanliness
A nice kids friendly resort
The resort is super nice and the kids loved the private beach. It’s also very close to multiple boat rental locations. The cons: 1. The hottub filter is super dirty. The tub panel also shows reminder to change the filter. 2. The two floors have a huge temperature difference but there’s only one thermostat upstairs. The owner locked the thermostat so when the upstairs is over 75 it started to cool off the entire house while the downstairs would be freezing. We had to close all the vents for downstairs and use extra blanket at night. 2. The paper towel is very cheap and is barely usable. Overall a nice stay for the kids.
Stayed 3 nights in May 2023
Response from VrboOwner on Jun 21, 2023
Nicholas, thank you for staying with us and sharing your experience. We're glad to know that you had a great visit. We sincerely apologize for the issue that you encountered with the cleanliness. We appreciate you bringing your concern to our attention and allowing us to review and address it accordingly. We have made our local operations manager aware of the cleanliness and will ensure that more attention to detail is made when cleaning the home between reservations. We're sorry for the problems you encountered with the thermostat. Our local operations manager would have resolved it as soon as possible. We enjoyed having you as our guest and we hope to host you again.

10/10 Excellent

Scott M.

Liked: Cleanliness
Great stay at Wapato
We have been coming to Wapato for years and this visit was just as great as the rest. The property was clean and very welcoming . We will stay here again.
Stayed 4 nights in Apr 2023

10/10 Excellent

Kristen F.

Liked: Cleanliness
Beautifully updated condo
Easy check in/out, spotlessly cleaned when we arrived. The condo is beautifully updated and a great set up for family, with plenty of space to spread out and relax. Highly recommend.
Stayed 4 nights in Aug 2022