Ratings based on 758 Verified Reviews

2.9 out of 5
52% of guests recommend
3.0 Room cleanliness
3.0 Service & staff
3.0 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 15, 2017
It was a comfortable quiet stay. I have nothing els to add
1 out of 5
by A verified traveler from Madison, AL

Minimum Effort

Posted Sep 5, 2017
To me it seemed like someone has bought a hotel/motel and has invested the minimum amount of time and effort to operate it. "Minimum" being somewhat subjective, granted, but the room had nonfunctional lighting, inoperable cable television, no toilet paper through half our stay, and an odd arrangement of amenities provided and not provided. For example, the ice bucket bag was replaced, but not the plastic cups that typically accompany it. Service was shoddy not due to any sort of malice, but lack of training, knowledge or resources to run a hotel. Such as providing the night manager access to the custodial supplies to help fix the omission of the cleaning person from refilling toilet paper. But in dealing with several restraunts in the immediate vicinity, this appears to be a problem not unique to this hotel. If you want a bare minimum room and don't mind bringing your own toilet paper, flashlights and a good book to read, then this is an adequate choice. If, however, you expect more from then you may want to consider other options.
2 out of 5
by A verified traveler from New Hampshire

Avoided this hotel

Posted Sep 1, 2017
Dirty room, uncomfortable bed, cereal, toast and coffee was the breakfast
1 out of 5
by A verified traveler

Worst customer service ever !

Posted Aug 23, 2017
The employees are extremely rude. They clearly do not care about the customers that have other options but I've chosen them
3 out of 5
by A verified traveler

Greedy and rude staff

Posted Jul 13, 2017
Pros: The room was huge so spacious the biggest standard room I have ever been in.
Cons: Everything else
Location: Gas stations and better hotel options
Tried to say mt reservation didn't save bc of a declined credit card that was paid off and I booked thru a 3rd oarty so we would have never known if it was delclined and I had the reservation in my hand, then tried to say the room we booked was too small for how many people we had when we satyed in a smaller one at a disney resort jsut the week earlier, and we were only going to be at this hotel for 12 hrs max. He was just rude and slow and inconsiderate.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 11, 2017 on Hotels
2 out of 5
by Ernest

This traveler left a rating score only Posted Jul 11, 2017 on Hotels
1 out of 5
by Earl Harris from Marietta GA

NEVER AGAIN!

Posted Jul 8, 2017 on Hotels
I have stayed at this hotel about 26 times in the last 5 months. I dont expect much from a place like this nor does it take much for me to be confortable. The room I had this time was just like all the other rooms this place offers--BASIC. Im ok with being by the high traffic stairs. Im good with the cigarette burns in the comforter. I can excuse the sub-par flooring and the 1 small bar of soap. I can ignor the rickety air conditioning and the two or 3 towels thats provided. Heck, I can even pretend not to see the occasional roach or 3. The only thing I wanted and needed this stay was a full sized ironing board. I was told there wasnt one availble. Now I can clearly see a few in the vacant rooms as I walk by, but for some reason I could not be accomadated. I guess the $1608.00 that Ive spent there this year wasnt enough. IM DONE.
1 out of 5
by Howard

not staying here again

Posted Jul 5, 2017 on Hotels
no coffee in room bed needs replaceing man at desk not helpful at all
1 out of 5
by A verified traveler

Posted Jun 29, 2017
Air condition would not get cold also smell like dog