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Palais Khum

3.5 star property
Comfortable spa hotel near Jemaa el-Fnaa

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Palais Khum

Lunch and dinner served, Moroccan cuisine
Lunch and dinner served, Moroccan cuisine
Royal Suite | Premium bedding, in-room safe, blackout drapes, iron/ironing board
Lunch and dinner served, Moroccan cuisine
Library

Reviews

9.6

Exceptional

Popular amenities

  • Bar
    BarBar
  • Spa
    SpaSpa
  • Pool
    PoolPool
  • Room service
    Room serviceRoom service
  • Laundry
    LaundryLaundry
  • Housekeeping
    HousekeepingHousekeeping

Explore the area

Map
2, Derb El Hammaria, Dar El Bacha, Marrakech, 40000
  • Popular LocationLe Jardin Secret4 min walk
  • Popular LocationJemaa el-Fnaa11 min walk
  • Popular LocationMajorelle Gardens4 min drive
  • AirportMarrakech (RAK-Menara)17 min drive
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About the neighborhood

Marrakech

Palais Khum is located in Medina, a neighborhood in Marrakech. Jemaa el-Fnaa and Avenue Mohamed VI are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Majorelle Gardens and Oasiria Water Park. Le Jardin Secret and Agdal Gardens are also worth visiting. Explore all the area has to offer with hiking/biking trails and horse riding.
Visit our Marrakech travel guideOpens in a new window

What's nearby

  • Le Jardin Secret - 4 min walk
  • Marrakesh Museum - 7 min walk
  • Jemaa el-Fnaa - 11 min walk
  • Marrakech Plaza - 3 min drive
  • Majorelle Gardens - 4 min drive

Getting around

  • Marrakech Central Station - 4 min drive
  • Menara Airport (RAK) - 17 min drive

Restaurants

  • ‪Nomad - ‬7 min walk
  • ‪Café des Épices - ‬7 min walk
  • ‪Fnaque berbere - ‬10 min walk
  • ‪Les Jardins Du Lotus - ‬1 min walk
  • ‪Chez Yassine - ‬7 min walk

About this property

Palais Khum

Hotel near Jemaa el-Fnaa
Located close to Bahia Palace and Majorelle Gardens, Palais Khum provides a rooftop terrace, a coffee shop/cafe, and a garden. Treat yourself to a body treatment, a manicure/pedicure, or a massage at the onsite spa. The on-site restaurant offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.
Other perks at this hotel include:
  • An indoor pool with sun loungers
  • A roundtrip airport shuttle (surcharge), an elevator, and tour/ticket assistance
  • Concierge services, luggage storage, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Palais Khum boast comforts such as premium bedding and laptop-compatible safes, as well as perks like air conditioning and bathrobes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Heating and daily housekeeping

Languages

Arabic, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Indoor pool
  • Library

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.22 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Palais Khum Hotel Marrakech
Palais Khum Hotel
Palais Khum Marrakech
Palais Khum
Palais Khum Hotel
Palais Khum Marrakech
Palais Khum Hotel Marrakech

Frequently asked questions

Does Palais Khum have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Palais Khum?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Palais Khum on Aug 3, 2024 start from $177.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palais Khum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palais Khum?

There is free parking nearby.

What time is check-in at Palais Khum?

Check-in start time: 2 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Palais Khum?

Check-out is at noon.

Does Palais Khum provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Palais Khum located?

Located in Medina, this spa hotel is within a 15-minute walk of Dar el Bacha Palace and Jemaa el-Fnaa. Marrakech Plaza and Bahia Palace are also within 1 mi (2 km).

Palais Khum Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 121 out of 160 reviews" "
Rating 8 - Good. 32 out of 160 reviews" "
Rating 6 - Okay. 7 out of 160 reviews" "
Rating 4 - Poor. 0 out of 160 reviews" "
Rating 2 - Terrible. 0 out of 160 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

jean graham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in May 2024

10/10 Excellent

Eibhlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was exceptional, the Riad itself was a welcome slice of quiet in the otherwise hectic medina. Very comfortable and also excellent location.
Stayed 4 nights in Mar 2024

10/10 Excellent

Angelik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I booked this hotel for our 20th year anniversary. It is an amazing place and the staff is incredibly friendly. Very clean and we had everything we needed. The front desk staff helped us book excursions and those wre also wonderful. The only thing is that there are no phones in the rooms to call the front desk. Our first night I was freezing because I didn’t realize there was a heater in the room. That was my bad. Also, it is a bit hard to find the front door because the main entrance is in an alley but that is the case with all the hotels in Marrakech. We had the most amazing time and felt incredibly safe walking at very late hours in Marrakech. Can’t wait to go back.
Stayed 4 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent riad for a week in Marrakech
Superb location. Lovely room. Personable, helpful staff. Good generous breakfast. Delightful roof terrace on which to spend sunny mornings. Remember to look at shops nearby the hotel. Not all the good stuff is in the souks!
Stayed 6 nights in Jan 2024

10/10 Excellent

Kirk

Liked: Property conditions & facilities
Great staff!
Stayed 7 nights in Dec 2023

10/10 Excellent

Victoria

Stayed 2 nights in Dec 2023

8/10 Good

Ian Douglas

Traveled with family
Liked: Cleanliness, staff & service
The location was great. Very pretty hotel, friendly staff. Air con in rooms could be much cooler.
Stayed 5 nights in Aug 2023

10/10 Excellent

TRACEY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riad is beautifully decorated and the rooms are a great size. The staff couldn’t do more for us and made us feel so welcome. Great location for wandering and exploring the main sites in Marrakech.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming old world Marrakesh hotel was a comfy stay
The hotel is in the old City and not accessible by car so transfering luggage can be quite challenging. It is also a far walk yo the souk gor shopping and dining. The premises are old and kept in very hood condition. The service is excellent. The restaurant was delicious. Very charming. The indoor pool was beautiful.
Stayed 3 nights in Oct 2023

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved it. All of the staff went above and beyond to ensure that our stay was perfect. Would most definitely recommend.
Stayed 3 nights in Mar 2023

10/10 Excellent

Anjuli

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Wonderful! Better than we expected! Very good value for money the service was so brilliant, staff were so friendly, rooms were massive and well met and super clean. Would definitely recommend
Stayed 4 nights in Feb 2023

10/10 Excellent

Bhavini

Traveled with partner
Liked: Staff & service, property conditions & facilities
It's a hidden surprise. Right in the old town within easy access to the souks yet away from the crowds. Would definitely stay there again.
Stayed 4 nights in Feb 2023

10/10 Excellent

Avrom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Riad
Beautiful Riad with spacious rooms and wonderful decor. The staff are very kind and helpful with the surrounding area. The room (royal suite) was comfortable clean and huge. This place is definitely recommended but I would suggest eating out. The food and service in the restaurant was not good.
Stayed 1 night in Jan 2023

10/10 Excellent

Duanys

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Nov 2022

10/10 Excellent

Carol, Prescott Valley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful, tasteful design and decor, staff very friendly and attentive in an area of the medina a bit quieter as it is closer to one end. Some areas like our step down shower and some common areas need some sprucing up, but overall a very positive stay.
Stayed 1 night in Oct 2022

10/10 Excellent

Magdalena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Everything was good about my stay but staff working there made my stay very special
Stayed 3 nights in Sep 2022

10/10 Excellent

kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly the experience we wanted, this Riad delivered on every level. From the moment we stepped off the plane we knew we were in great hands. The taxi was waiting and one of team met us to direct us to our accommodation. We had a suite, our room was big, clean and just perfect. I cannot exaggerate the level of care and attention we received. We also used the Hammam in the Riad
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A small little palace of ur own with a lovely terrace and a indoor pool
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Fantastic location. I really enjoyed my stay at Palais Khum!
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis in the Médina
What a wonderful hotel! The service was amazing. From the moment we arrived in the airport (they had a driver meet us there and take us to the hotel for 15usd) we felt very well taken care of. When we arrived at the hotel the staff had us sit and relax in their beautiful atrium with some tea and cookies while they brought our luggage to the room. During this time they give us a brief overview of the city; where to go/not go, eat/not to eat. Our room was the Berber junior suite, which was so beautiful and quiet. The bed was firm but comfortable and the shower was beautiful. The terrace is great for a sunbath or to find a nice spot to read. This hotel does serve alcohol so you can have a nice refreshing drink on the terrace as well. Be aware of the cats that roam the roofs. They walk around like the own the place and can be loud at night, however it seems like a norm in the city so I cannot penalties Klum for that. The only negative I can think of is that the condition of some of the amenities were well used. For example the pool was missing quite a few tiles and the terrace chairs were quite old to the point of being unsafe. All in all I will be back without a moment a hesitation.
Stayed 3 nights in Feb 2020

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

CLARE

Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish and well maintained property located in medina
Stayed 3 nights in Jan 2020