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Reviews of Riad Dar Foundouk & Spa

3.5 out of 5
Riad Dar Foundouk & Spa
3, Derb Sidi Bouharba, Hart Soura - El Moukef Médina, Marrakech, Marrakech

Reviews

7.0

Good

Rating 10 - Excellent. 13 out of 59 reviews" "
Rating 8 - Good. 20 out of 59 reviews" "
Rating 6 - Okay. 12 out of 59 reviews" "
Rating 4 - Poor. 6 out of 59 reviews" "
Rating 2 - Terrible. 8 out of 59 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rarhman

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was an excellent stay. We loved the style of the hotel. We loved how quiet it was even though it’s in heart of medina, step away from souks. Staffs were amazing, always smiling and very helpful. Loved the selection of breakfast. GISLANE was very sweet and she made sure we were looked after. it was very clean, cosy, looked very very good and it’s a very safe accomodation. You can’t enter the Riad yourself, you have to ring the reception and they will come to open the door for you. doesn’t matter what time you arrive..

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff of riad were very friendly and provided a good service and provided help with airport lifts, places to visit and guidance on getting around. Location is hidden away but nice and quiet compared to rest of area. Rooms nice and spacious clean and bed super comfy and the sun terrace is lovely to relax on. Would visit again.
Stayed 7 nights in Jul 2023

10/10 Excellent

karim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful riad, Nice and welcoming, The staff is making sure you have a pleasant stay. I really enjoyed the breakfast at the terrasse, my room was big. They also have a small pool that comes really handy when it gets too hot during the day.
Stayed 1 night in May 2023

2/10 Terrible

AlCHA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2022

4/10 Poor

M

Traveled with family
Disliked: Staff & service, amenities
Nice quiet location, but exceedingly hard to find. Staff communication skills were poor even in French and we had a lot of problematic communication issues. We had dinner once in the riad and found it the least remarkable meal of the trip at double the cost. We asked for beverages with our meal and the server disappeared for 20 mins to go buy them. Old fixtures and poor security, and a general inflexibility made me regret the choice
Stayed 7 nights in Feb 2020

8/10 Good

Bridget H.

Liked: Cleanliness
A happy stay
This was good value for a clean, well located hotel. Friendly, helpful staff. Delicious breakfast. Lovely roof terrace. Recommended. My only bugbear was that I didn't get a response to a question I asked when I first booked.
Stayed 1 night in Feb 2020

6/10 Okay

Clark

Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Stayed 4 nights in Jun 2019

8/10 Good

Niha, UK

Traveled with group
Liked: Cleanliness, staff & service, amenities
Staff were very nice and welcoming, super helpful! Even when we had issues with our reservation (on Expedia’s part), they offered us a room. The breakfast was lovely. We expected the place to be a bit more lively but we appreciated the calm ambience.
Stayed 3 nights in May 2019

6/10 Okay

Verified traveler

it was ok not a serviced hotel but nice stay
Stayed 8 nights in Feb 2019

8/10 Good

Jaafar and Magalie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not the right place for foreigners
The riad is beautiful. However, the pool was empty with no night lights, that makes the place more beautiful at night. The 2 men in charge of checking and breakfast had no language skills. They spoke only moroccan and had no experience or didn’t look professional. It was cold outside when having breakfast and they have no outdoor heaters. Each time we came back in during the day or at night, nobody opened the door. We waited 45 minutes to have someone open the door and it was another customer tired of hearing the door bell. Very bad neighborhood too.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice,beatiful riad and room,brahim was excellent host,i would come back.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveler

Stayed 7 nights in Sep 2018

2/10 Terrible

Rehan, UK

Liked: Cleanliness
Disliked: Property conditions & facilities
Okay hotel in a not so okay area. Too many local “guides” trying to take money off you. Use google maps when you get off the taxi and its a 2 min walk. One guide was really forceful and started following us, then he told us he wouldn’t charge and changed his mind when we got there. Hassan and Abdul Wahid were nice and friendly and helped to book excursions for us, but they obviously have some ‘agreement’ with the providers which was apparent. Riad was nice and clean and has only 4/5 rooms in it. Pool was out of order, but was actually just a large sized pond. Not able to swim in there at all. Looking at 200dirhams to swim at other places. Breakfast is very mediocre, tea, bread, yoghurt, juice and jam. No refills and so had to go out and eat. Overall Morocco was a great place to visit, everyone is trying to take money off you so be very careful and always haggle!
Stayed 3 nights in Jul 2018

2/10 Terrible

Rachel

Disliked: Cleanliness, property conditions & facilities, room comfort
The property is very hard to be found...beware of the man helping you find and then demanding very large sum of money. I did feel very unsafe. The receptionist boy was very good and willing to assist but that is where the good things finish. The room was dirty, the sheets were not even changed from the previous guests...We have ordered dinner on the first night and the portions were very small and the meal wasn't good. Breakfast was not good either - 3 different jams, pastry and butter. The pastry (only 1 per person) was not eatable (very hard, probably staying out for a week). I wouldn't recommend the place at all, don't get mislead by the pictures on the website.
Stayed 2 nights in May 2018

8/10 Good

Josie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great riad in the central medina
We arrived late on a Monday evening when unfortunately there were no English speaking staff on site. However the porter was very patient and made a great effort to speak simple French to me to explain everything. There was a slight issue with us being put in the wrong room, but they quickly fixed that after the second day. The breakfast was really great, and we had 2 meals there during our stay that were both delicious! We also got a massage - a bit expensive but very enjoyable. Unfortunately the Hammam wasn’t available. A slight pain point was that the website wasn’t accurate - pricings seemed wrong, and it made the language barrier a little trickier when trying to book/order things. The team were so wonderful and accommodating, and really made us feel welcome in Marrakech. We look forward to returning to them!
Stayed 4 nights in Apr 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
Totally unreliable. Don't book
Arrived late after checked in luggage didn't arrive at airport and found that they are had sold my room. No offer of tea or water, just told to wait 10 minutes to be transferred to another hotel. 90 minutes later and after begging for water we were sent to a cheaper hotel further away from the center. I would avoid this hotel if you can.

8/10 Good

kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable hotel close to the big square
A very comfortable hotel with lovely helpful staff, the rooms are nice and clean with a very cosy feel. The hotel is a nice walking distance to the main big square with lots of little shops on the way there

10/10 Excellent

Emmanuel, l

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our superb Riad
I was not expecting this. When I did enter in the small street leading the Riad. But once i was in it was just amazing. The place, staff (really nice) and the atmosphere (authentic) just make you feel super welcome. I recommend it for sure. Emmanuel

4/10 Poor

Azad, UK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hard to find hidden in a narrow alley.
Hard to find this Riad hidden in surrounding buildings. Not in a good area. Far away from main roads. Taxi can't go near Riad because of narrow road. Air condition didn't work in my room so I couldn't sleep. Staff is friendly.

4/10 Poor

Koys, London

Liked: Cleanliness, property conditions & facilities, room comfort
You're charged in euro not dirhams!
We booked this riad fairly cheaply, 7nights for 90£ but didn't stay here that many nights. Of the 7 nights booked, spent only 4 nights here, 2nights at arrival and 2 prior departure. We were the only 2 people there using 1 of their 5 rooms. It was a bit too quiet with only a cleaner there during the morning, and 1 of 2 desk staff during the day on shifts. Pros - clean without any bugs. Quiet location. Good hot and cold water supply. I peaked in to the other rooms and noticed all toilets looked new. Comfy beds. The cons - it's located in the Medina which if you're coming from the square, it's through the maze like market place. Some people may like the idea of this, but it's not a great experience being pestered by teens trying to guide you all over the place to get you to the riad or through the market and then asking for money even after you turned their help down. You get this after every few corners you turned. I was lucky to have an offline sat nav app that gave walking directions through the madina, without this, I think I would have just lived at a hotel by the square and not the madina. The breakfast is just tea/coffee, stale bread, juice and jams. One of the mornings we just requested coffee and juice, but only coffee was waiting for us without the milk or juice. The 3 course dinner available to request during breakfast is very pricey at 30 euros, yes euros, the hotel charges in euro instead of dirhams. No snack bar

6/10 Okay

Jordan, Vancouver

Liked: Cleanliness
Disliked: Property conditions & facilities
a little past it's prime
When we arrived we were told we would have to pay 10 times the amount of tax listed on the website. The website lists 3 MAD per day, but it's supposed to be 3 EUR. We were prepared for this as it's what we paid at other riads in Marrakech, but when we asked who would fix it so other guests wouldn't feel ripped off, we were told by the front desk person that it wasn't his problem. He was the only person we actually saw at the hotel for our 2 night stay, I think it was empty. We were looking forward to the plunge pool, but it was as empty as the rest of the hotel, and we were told it was broken. Overall this riad is a little past it's prime, but worth it if you can get a good deal.

6/10 Okay

Verified traveler

We booked Riad Dar Foundouk originally, but upon our airport pick-up, were taken to Palais Tinmel instead, because the manager had made an over booking. We were disappointed that we were only told on the spot that our accommodation was changed for us and without our consent, but at least we had somewhere to sleep.

10/10 Excellent

Christophe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi estancia en el Riad Foundouk fue simplemente increíble. Desde el momento en que llegamos, nos recibieron con una cálida hospitalidad que hizo que nos sintiéramos como en casa. Las habitaciones eran hermosas y cómodas. El personal fue extremadamente amable y atento, siempre dispuesto a ayudarnos con recomendaciones sobre qué visitar y dónde comer. Recomendo el Riad Foundouk y seguro que volvere.

2/10 Terrible

Mohammed

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst place ever
I don't recommend it at all. We were so tired from the trip and the check in was so slow 🐌 and they didn't care . They are not professional they talk bad and are very rude ( the gorl in the reception as the one who cleans)As it was so hard to find the place. The breakfast was so bad and not enough for 4 persons. When we asked for better she said you can geg better at the Mamounia.
Stayed 1 night in Jan 2023

10/10 Excellent

Catalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Price versus quality, the place to be.
Very good property for the price paid. The staff made sure I had a pleasant stay, they surely went the extra mile to please me. Rooms are nice and large and is breakfast is great.
Stayed 1 night in Jan 2023
Response from Riad Dar Foundouk & Spa Team on Jan 9, 2023
Thank you for your review you are welcome at anytime

10/10 Excellent

FADILA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour très agréable
Rezlaine est une super hôtesse. Elle s’est montrée très disponible, avenante, souriante et sympathique. La literie est confortable, le riad calme. Seul bémol, le riad n’est as évident à trouver et une fois sortis du riad, on est plongé dans un environnement très bruyant, agité et effervescent.
Stayed 1 night in Dec 2022

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon sejour mais...
Point positif: Massage parfait , petit dejeuner exquis, plan de la medina a l arrivée. Point negatif : Riad difficile a trouvé...reveiller a 6h00 par la priere de la mosquée collé au riad ....clim qui ne fonctionne pas .la piscine est plutot un bassin .
Stayed 3 nights in Nov 2022

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service déplorable
Communication très compliquée avec la personne qui est présente tous les jours au Riad. Elle nous fait payer des prestations plus chères que prévues. Dès le premier jours on nous dit que le pdj est servi de 8h à 10h, mais il n’est jamais prêt avant 8h40, malgré nos demandes précises d’un service avant 8:30. Dommage qu’il ne soit pas, non plus, servi sur la terrasse. Odeurs nauséabondes dans la salle de bain. Douche qui ne coule pas bien du tout, impossible par exemple de se laver les cheveux pour une fille avec les cheveux longs.
Stayed 4 nights in Oct 2022

8/10 Good

Ton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kamer was schoon, ruim genoeg voor 4 personen. Personeel is erg servicegericht en vriendelijk en behulpzaam bij het uitzoeken van excursies. Ontbijt was uitgebreid en goed. Minpuntje: Zwembad is erg klein
Stayed 5 nights in Feb 2020

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad foundouk
Bjr. Nous sommes arrivés vers 23h30.10mn pour nous ouvrir la porte un réceptionniste à moitié endormie. Heureusement que je parlais l’arabe mais bon passons. Comme il n’ Avait rien sur place pour manger nous sommes aller à l’extérieur En prévenant la personne qu’on allait rentrer en retard en fait après manger. A notre retour plus de 20mn devant la porte à sonner et à frapper quand enfin la personne arrive sortie de son lit complètement endormi. Je récupère la chambre rien avec ce qui était proposé. On passe la nuit le matin au petit-déjeuner on nous sert des galettes de 3 jours un café imbuvable même pas le thé. J’av Prévu de passer 2 nuits finalement j’ai quitté l’hotel Le matin même et j’ai pris un autre hôtel dans lequel j’ai même prolongé mon séjour. Franchement une très mauvaise expérience
Stayed 2 nights in Nov 2019

8/10 Good

franck b.

Liked: Cleanliness
Agréable Riad à un prix compétitif
Bonne situation avec accès en 15 mn à la place en traversant le souk. Personnel aimable et comprenant car en arrivant nous avons hérité de la chambre 1 au RDC et c’est à éviter. Ils nous ont trouvé une solution dès le lendemain.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, property conditions & facilities
Établissement agréable ,personnel très accueillant et à l'écoute . Necessiterait toutefois un rafraîchissement ! Fuites d'eau , portes qui grincent , pas de piscine, .
Stayed 5 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Das Frühstück ist in Ordnung, aber nicht besonders abwechslungsreich und wird irgendwann langweilig. Die Sauberkeit insgesamt lässt auch zu wündchen übrig. Jedoch war das Personal sehr zuvorkommend und hilfsbereit.
Stayed 14 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnifique et personnel d une gentillesse et a l ecoute de nos envies
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nett und ruhig. Preis-Leistung absolut in Ordnung.
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2019

6/10 Okay

PAULINE

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Leider waren Umbauarbeiten im Hotel, die sehr laut waren. Die Lage ist gut, zentral.
Stayed 1 night in Mar 2019

6/10 Okay

Ele, Italia

Rian carino posizione ottima. Colazione ottima. Wifi solo aree comuni spa e piscina chiusi. Contattare la struttura prima di arrivare difficilissimo. Personale cordiale e gentile
Stayed 3 nights in Mar 2019

8/10 Good

LE, MERAL

Traveled with family
Liked: Cleanliness
Bel etablissement mais horaires petit dejeuner un peu tardive, 8H30... Manque d'éclairage et ventilation salle de bain moyenne donc tres humide. Plusieurs choses à reparer dans la chambre. Petit dej correct et décor très sympa, typique...
Stayed 4 nights in Feb 2019

4/10 Poor

Claudio

Liked: Cleanliness, staff & service
El barrio es muy lejano del centro y cuesta demasiado llegar
Stayed 3 nights in Jan 2019

6/10 Okay

Vibeke, Danmark

Liked: Cleanliness, staff & service
Spændende sted tæt ved Marrakech museet. Fin morgenmad. Dejligt fredeligt på hotellet efter at man har bevæget sig rundt i de smalle stræder med en del trafik af scorer og æsler.
Stayed 7 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 5 nights in Nov 2018

8/10 Good

lebon, Tigeaux

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
acceille plutot correct excellent petit dejeuner service un peu chere hors Riad sinon le tout est tres correct
Stayed 5 nights in Oct 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Le riad est veillissant aucun equipement peu de confort le patron me semble etre un margoulin premeire fois que on me reclame 30 euro de taxe de sejour
Stayed 5 nights in Sep 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Fabrice, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel très agréable et aux petits soins. A notre arrivée un membre du personnel nous a montré les points d'intérêts à Marrakech et les endroits à éviter. Le petit-dej est plus que correct et assez copieux
Stayed 9 nights in Apr 2018

6/10 Okay

ROBERT

Liked: Staff & service
Stayed 3 nights in Mar 2018