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Reviews of Mercure Marseille Centre Bompard La Corniche

4 out of 5
Mercure Marseille Centre Bompard La Corniche
2 rue des Flots Bleus, Marseille, Bouches-du-Rhone

Reviews

8.4

Very Good

Rating 10 - Excellent. 248 out of 642 reviews" "
Rating 8 - Good. 280 out of 642 reviews" "
Rating 6 - Okay. 81 out of 642 reviews" "
Rating 4 - Poor. 22 out of 642 reviews" "
Rating 2 - Terrible. 11 out of 642 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Finbar

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Old style property up on Bompard area , a 25 minute walk to the city - local ambience very pleasant and the espressos excellent - undergoing renovation, so a bit haphazard, but staff unfailingly polite and would be a great place in spring or autumn for a long weekend !
Stayed 2 nights in Feb 2024

8/10 Good

FLORENCE

Stayed 4 nights in Dec 2023

10/10 Excellent

Nassila

Stayed 3 nights in Dec 2023

6/10 Okay

TOV

Stayed 1 night in Nov 2023

10/10 Excellent

MURIEL

Stayed 1 night in Nov 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in a quiet area and is only a mere stroll down to the seaside too. Plenty of parking for guests as well.
Stayed 2 nights in Sep 2023

8/10 Good

Richard

Liked: Cleanliness, room comfort
Stay
It was a lovely stay overall. Check in was a bit slow… nice facilities and enjoyed lunch on the terrace garden.
Stayed 2 nights in Jul 2023

10/10 Excellent

Marie

Stayed 1 night in Jul 2023

10/10 Excellent

Jeremy

Stayed 1 night in Jul 2023

6/10 Okay

Alina

Traveled with family
Liked: Property conditions & facilities
Hotel ok but not a great location for tourists
Stayed 2 nights in Jul 2023

10/10 Excellent

Erwan

Stayed 1 night in Jun 2023

10/10 Excellent

Messaouda

Stayed 1 night in May 2023

8/10 Good

Meyer

Stayed 1 night in May 2023

6/10 Okay

Ionita

Stayed 7 nights in Apr 2023

10/10 Excellent

FRANCOIS

Stayed 1 night in Apr 2023

6/10 Okay

Emily, Leamington Spa

Liked: Cleanliness, amenities, property conditions & facilities
A stressful end to our journey; upon arrival, no one could be found on reception to give us parking directions and the street is very narrow. We eventually worked it out for ourselves. Having to wait 20 minutes to check in doesn’t feel appropriate when you are tired. The hotel is pretty, the room fairly nice. The shower didn’t give a consistent temperature. We could find limited dining choices locally and ended up ordering Uber eats to be delivered to the hotel. We decided not to try the breakfast.
Stayed 1 night in Apr 2023

6/10 Okay

MOISE

Stayed 2 nights in Apr 2023

10/10 Excellent

SANDRINE

Stayed 1 night in Mar 2023

8/10 Good

Marianne

Stayed 1 night in Mar 2023

10/10 Excellent

Peter

Stayed 2 nights in Mar 2023

10/10 Excellent

Béatrice

Stayed 2 nights in Feb 2023

10/10 Excellent

Soumaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, very charming with a nice outdoor space and pool! Excellent buffet breakfast! Everyone working there was very helpful!
Stayed 3 nights in May 2022

2/10 Terrible

LINA

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Uncooperative staff. Old and neglected facilities. I´m not going back there.
Stayed 1 night in Apr 2022

10/10 Excellent

Jean-Charles

Stayed 1 night in Mar 2022

10/10 Excellent

Anthony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming staff and wonderful food
The ladies at the front desk were very friendly and helpful. We were very late arriving because of bad weather but the dinning room welcomed us anyway and served a fabulous meal. The bed was very comfortable, our room overlooked a charming courtyard and there was convenient parking. I would highly recommend staying here.
Stayed 1 night in Mar 2020

8/10 Good

Bora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Julie, front desk manager on Mar 2, 2020
Bonsoir, Nous vous remercions pour votre retour. Au plaisir de vous revoir prochainement !

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Julie on Jan 17, 2020
Bonjour, Merci pour votre retour. Nous aurions plaisir à vous revoir prochainement. Bien cordialement

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2019
Response from fravault on Dec 8, 2019
Merci

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2019
Response from Fravault on Dec 8, 2019
Merci

10/10 Excellent

Pat, France

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the original house and, although the room was small , it was very pleasant with a bath which I enjoyed after the walking . Excellent dinner and breakfast on the terrace . Swimming pool looked inviting but we did not have time to use it . Good quiet part of Marseilles with excellent public bus service to and from the main town . We left the car in the hotels car park .
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Mega friendly and helpful staff, who’d read my requests for single beds and a walk in shower. Nice, small, but ultra firm and comfortable mattresses. Lovely bathroom toiletries, (Nuxe). Breakfast was a smalnof good quality,,Nice ripe cheese, cold meat, yogurt, bread an croissant selection. Tea, coffee, juices Lovely pool but
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, enclosed area with free gated parking. Nice landscaping with interesting sculptures and large patio off reception area. Room also had an outdoor patio. Breakfast buffet was very good with several options including scrambled eggs , ham, cheeses, cereal, etc.
Stayed 1 night in May 2019

8/10 Good

KG, Louisiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property located at Bompard area of Marseille. It is Residential area / older part of town / up hill. Property by itself is very nice and as soon as Make past gates VERY Serene and Relaxing. Rooms facing large courtyard with good landscaping and old pine trees. There is a pool and free parking. Parking is easy and secure. Rooms are quiet and pleasing, but by decor and amenities kind of dated. For charging electronics - Lack of USB outlets and for extra outlets there is an old fashioned extension strip, which doesn’t suit Hotel portraying itself as 4 stars. All very clean / personnel very attentive and goes above and beyond. What comes to driving - please be aware that it is old part of town and streets are exceptionally narrow, sometimes only ONE car width. Hairpin turns up etc. Some streets are one car width and both ways / so priority belongs to car which entered first. Google maps giving adequate directions but please be aware of above. Coming from USA it was tough for me / had to back from several narrow streets and drive backwards at tight quarters, to yield to upcoming cars. So then I opted to leave car parked and walked downhill to Old Port area. To go back - one can walk uphill (which is Tasking) or take a Taxi, which are plentiful at Port area. Overall liked this property / quiet and pleasing, but be aware of above - so not to damage rental or personal car ...
Stayed 2 nights in May 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 day stay April 2019
The hotel was really nice and the staff was very helpful and accommodating. Very good Wi-Fi was a plus. Future guests should know that the area is a little isolated from any "nightlife" so using a taxi or ride sharing will be a must, unless you like to walk. There are some small cafes and diners but not much else. Overall though my stay was very relaxing and enjoyable.
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
I’ve stayed here before and loved it as it’s in a great area and city centre is accessible by the 61 bus. But three years later the hotel needs a bit of love. The carpets were very dirty and the room smelt a bit. This said, the rooms are comfortable and I love the dressing gown provided. L’Occitane products are a nice touch too. The lady at reception was wonderful and very helpful in getting us a booking for the restaurant we wanted. We were also able to check in early . I didn’t feel that £100 was great value, though purely on the state of the room.
Stayed 1 night in Mar 2019
Response from New Hotel Bompard on Apr 9, 2019
Thank you for your comment. We take into account your remarks to improve us. We hope to see you soon

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for a weekend in Marseille
great location, friendly service. Only minus: no proper coffee with the morning-breakfast
Stayed 3 nights in Mar 2019
Response from New hotel Bompard on Mar 26, 2019
Thank your or your feedback. Best regards

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect haven in Marseille
Excellent location, on top of a hill, free parking. Good restaurant on premise. Lovely garden even in winter.
Stayed 4 nights in Jan 2019
Response from New hotel Bompard on Feb 18, 2019
Dear Daniela, thank you for your comment. We are really glad that you appreciate our hotel. Best regards

10/10 Excellent

Daniel, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great peaceful location close to old town
Fantastic place to spend a nice weekend. Great restaurant, fantastic walks, close to the old port
Stayed 3 nights in Sep 2018
Response from Newhotel Bompard on Sep 28, 2018
Thank you for your comment. We hope to see you soon

10/10 Excellent

Craig

A Hidden Gem
Lovely boutique hotel with comfortable room, lovely garden and attentive staff in convenient neighborhood in Marseille.
Stayed 1 night in Sep 2018
Response from Newhotel Bompard on Sep 28, 2018
Dear Craig, thank you for your comment. We are really glad that you appreciate our hotel. See you soon

4/10 Poor

Steve, Los Angeles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
lacks warm and friendly feeling at the front office. service is not great.
Stayed 1 night in Aug 2018
Response from Newhotel Bompard on Sep 10, 2018
Thank you for your comment. We take note about your remarks. See you soon

6/10 Okay

Wendy, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel break
Nice hotel. Good food to try. Receptionist staff on check out perhaps needs to show a bit more Presentation and gratitude towards customers.
Stayed 1 night in Aug 2018
Response from Newhotel Bompard on Sep 5, 2018
Dear Wendy, thank you for your feedback about your stay, we appreciate you taking the time to review your stay at the Newhotel Bompard. We take note about your remarks. Best regards

4/10 Poor

Martica

Liked: Cleanliness, room comfort
Disliked: Staff & service
We arrived at 1.00p.m, we had called the hotel to give them notice. Our room wasn’t ready so we had a walk around the area. The closet town at the port is a 40 min walk our 10-15min by taxis. We came back to the hotel at 3.00p.m and the room still wasn’t ready. We waited another 30 min before they had finished cleaning. Then on that same day we decided to eat at the hotel restaurant. They told us that they weren’t serving anymore starters and that they had no bugers left. So in the end we didn’t have a choice choosing our main courses. The only good part was a lovely bathroom with a shower and a bath. Not forgetting the pool. The bedroom was small so we were disappointed. I am not sure if I would go back to the hotel because the service was very poor.
Stayed 3 nights in Jul 2018
Response from Newhotel Bompard on Aug 7, 2018
Dear Martica, we are deeply sorry that your experience was under your expectations. We take note of the problems encountered during your stay in order to improve our services and quality. We hope to see you in best conditions. Kind regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had not been to Marseille in 10 years and really enjoyed coming back This hotel is conveniently located and has a great garden
Stayed 1 night in Jul 2018
Response from Newhotel Bompard on Aug 7, 2018
We appreciate you taking the time to review your stay at the Newhotel Bompard, thank you for your comment. Best regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Newhotel Bompard on Dec 11, 2018
merci pour votre évaluation, Cordialement

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Staff & service
Nice location, Staff not particularly friendly
Stayed 4 nights in May 2018
Response from Newhotel Bompard on Jun 11, 2018
Thank you for your comment. We take into account your remarks to improve us. Kind regards

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay
What a gem this place is. A short walk to cafes and bakeries, and not much further to the old port. The staff went above and beyond at every turn. This place is an oasis in a quiet neighbourhood, away from the noise and traffic of the main tourist area. Fantastic.
Stayed 6 nights in May 2018
Response from Julie on May 29, 2018
Dear, What a pleasure to read your message ! We really thank you for your feedback and hope to see you very soon in our hotel. Kindly regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Newhotel Bompard on Dec 11, 2018
Merci pour votre évaluation, bien à vous

10/10 Excellent

Jumanji, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis in quiet area
Stayed for 4 nights on first visit to Marseille, exclusive location, helpful staff, all rooms overlook garden area .
Stayed 1 night in Mar 2018
Response from Newhotel Bompard on Apr 17, 2018
We appreciate you taking the time to review your stay at the Newhotel Bompard, thank you for your comment. Best regards

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best reception lady in France
Linda at the reception made our stay even better.
Response from Newhotel Bompard on Apr 4, 2018
Thank you for your comment that is our reward . See you soon