3 outdoor pools, cabanas (surcharge), sun loungers

Reviews of Marriott's Maui Ocean Club - Molokai, Maui & Lanai Towers

4 out of 5

Reviews

8.4

Very Good

Rating 10 - Excellent. 114 out of 220 reviews" "
Rating 8 - Good. 66 out of 220 reviews" "
Rating 6 - Okay. 18 out of 220 reviews" "
Rating 4 - Poor. 12 out of 220 reviews" "
Rating 2 - Terrible. 10 out of 220 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Elizabeth

Traveled with partner
Liked: Cleanliness
The location right on the beach is great! The property itself is a bit tired but clean. The restaruant (Longhi's) and the bar were great! The staff was very helpful and accommodating.
Stayed 2 nights in Dec 2023

4/10 Poor

Susan Van

6/10 Okay

Danuta

Liked: Property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

Roderick

Stayed 2 nights in Oct 2022

6/10 Okay

Chasitity

Traveled with family
The Jacuzzis were dirty, people blew boogers and spit in them, was disappointed. The staff was 5 star, food as well.the beach access was amazing.
Stayed 1 night in Apr 2022

6/10 Okay

Abel

Stayed 3 nights in Apr 2022

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful! Close to the beach! The staff were very friendly and helpful. Loved the location
Stayed 2 nights in Jan 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

Callie

Liked: Cleanliness, amenities, property conditions & facilities
Very accommodating given a flight cancellation.
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Perfect
Great resort and staff
Stayed 3 nights in Dec 2021

4/10 Poor

Andrew

Would have rather slept in a dumpster in Daytona
It should be made very clear this is a time share property. When you pull up, it’s a complete cluster. Didn’t realize there was self parking so did valet. Valet grabbed keys. Asked if I needed plate number. He said no Was asked in line what my license plate number was in addition to at front desk. Front desk lady took my credit card and license into back room for extended period of time telling me their CC reader was not working. We paid the same amount of money for another resort in Maui in a nicer area. This is a frigging rip off. Felt like Daytona beach not Maui. Make it clear this is a time share property on your website.
Stayed 1 night in Nov 2021

8/10 Good

eric

Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2021

10/10 Excellent

Fabiola Rosa, Northridge

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, clean, people very helpful.
Stayed 5 nights in Oct 2021

8/10 Good

Christine

Traveled with group
Liked: Cleanliness, room comfort
Extremely clean, friendly, and accomodating.
Stayed 7 nights in Sep 2021

10/10 Excellent

Roger, HUNTINGTON BEACH

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is beautiful and well maintained. Staff was super nice and friendly. No housekeeping was a bummer but understandable in these “covid” times.
Stayed 7 nights in Sep 2021

10/10 Excellent

Dylan

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2021

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Sep 2021

10/10 Excellent

Mishelle

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and convenient location
Stayed 3 nights in Aug 2021

10/10 Excellent

Trisha

Stayed 6 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Located very close to everything. Beach / shopping / eating/ pool / gym / !!!
Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous property, great location near Whaler's Village and Lahaina. Nice amenities
Stayed 2 nights in Jul 2021

2/10 Terrible

Dieu

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The trip was a honeymoon gift to my nephew and his new wife - They had only positive comments re the property and their entire experience
Stayed 5 nights in Jun 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2021

2/10 Terrible

henri

Stayed 1 night in Jun 2021

6/10 Okay

Perla

Stayed 2 nights in Jun 2021

2/10 Terrible

Ramin

Disliked: Cleanliness, room comfort
Horrible experience
Horrible - the hotel staff (reception) were rude and not helpful. The room was for disabled and everything was so uncomfortable - they had a different room but didn’t give it to us since the price was slightly higher than the standard room. What they advertised had a kitchenette in it whereas in reality was non-existent. The shower was installed for disabled people and was very tough to use it. When I asked for 15 mins late checkout (check in at 4 pm and check out at 10am where normally is 12), they said no - it’s not possible.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The landscaping and pool area were beautiful with the lush green plants, flowers, and waterfalls. Right on the beach and loved the paved walking path to Whaler's Village. Longer than normal wait time for Starbucks and the pool deli since Kaanapali Grill was still closed.
Stayed 6 nights in May 2021

8/10 Good

Ronald

Liked: Cleanliness, room comfort
One Great Employee Saved the Day
Oscar at the hotel saved the day! Had a beautiful room with a spectacular Mountain View BUT the pool area ( gorgeous) was overpacked and not Covid safe. Got a text from hotel “ is everything good?” Replied “No” because I was at the pool with no employees or chairs in sight. Oscar showed up & got us old folks situated & comfortable. He deserves double whatever he’s getting paid! No free transportation here& only restaurants are pool area snack/lunch food. Gorgeous property close to shopping area & restaurants.
Stayed 3 nights in May 2021

4/10 Poor

Armis

Liked: Room comfort
Disliked: Cleanliness
Horrible experience
The concierge gave us completely wrong information about the hotel, restaurants and activities. We missed out on many things we wanted to experience and all they did for us once we told them about these misinformation’s was just $100 credit :(. On top of all of this our check in experience was horrible, no valet and bad service over all.
Stayed 4 nights in Apr 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveler

Stayed 10 nights in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2021

8/10 Good

Mrugan

Traveled with family
Liked: Cleanliness, room comfort
Good but not great, lower value for $$$
Summary: This property is very old, but the room was big and clean. Due to COVID, the restaurants were closed and even the Starbucks on the property was not fully open which was a bummer. Overall the stay was not bad, but didn’t feel like 100% worth for the $$$$ we paid for it. Here are a few things that were good: + clean, big room with microwave and fridge (saved us a lot of $$ and time for breakfast as we did a grocery run on day 1) + swimming pool is really good + friendly staff + location + laundry Here are a few things that could have been better: - not many amenities open compared to other neighboring properties (except Westin). Only pool side bar and Starbucks open for limited time. - $$$$ room rates - old building - slightly farther from Whalers Village compared to some other properties - $20 per day for parking!!
Stayed 6 nights in Dec 2020

4/10 Poor

wes

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Property, and all was good. But for what orbitz charged was not worth the price. Price gouging in times of pandemic is not good. I'm here to support the local ecinomy, but your profit margins are ridiculous. Lower your price orbitz. Im spreading the news.
Stayed 1 night in Jul 2020

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, room comfort
In spite of everything going on, our stay was wonderful. Thanks to all your staff including housekeeping, valet parkers and the pool bartenders. A special thank you to the concierge, Jeffrey. His wonderful attitude & help was inspiring.
Stayed 4 nights in Mar 2020

10/10 Excellent

Jay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location on Beach walking path ie to Laua at HyattRegency and other properties including shopping Malls
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Family spot
Our family had an amazing time here. Great location and super fun for kids.
Stayed 4 nights in Mar 2020

4/10 Poor

Denny, Honolulu

Traveled with partner
Liked: Cleanliness
Our sliding windows rattled so bad we could hardly sleep ether night. The property was being remodeled which was distracting With detours and construction equipment every where. The bar tenders were like zombies and could use some training on making customers fell more welcome. All in all i was not impressed with our experience. This is the first negative response I Have ever writing and with the issues we all face with the virus and the challenges ahead created by it maybe getting staff to understand that things aren't the same as usual and everyone will need to be smarter, sharper and work harder to make your property the one of choice for travelers in the near future. Thank you. Denny
Stayed 2 nights in Mar 2020

8/10 Good

Meghan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay in Kaanapali
Our stay was just fine for the one day we were there. Nice property, easy check in, comfortable room... No issues at all.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Location is nice, whales are seen from shore, hotel very helpful
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Stayed 4 nights in Feb 2020

10/10 Excellent

Kath, Vancouver, BC

Traveled with family
Liked: Cleanliness, amenities
We love this place, have been coming here for years.
Stayed 2 nights in Jan 2020

10/10 Excellent

kristy

Traveled with group
Liked: Cleanliness, amenities
pool was great,beach was excellent for snorkeling,high recommend this hotel
Stayed 3 nights in Dec 2019

10/10 Excellent

Ryan, Union, NJ

Traveled with partner
Liked: Cleanliness, amenities
Beautiful property in an amazing location with easy access to anything you need in terms of relaxation, food and entertainment. The view from our room was one of the most beautiful I have ever seen.
Stayed 7 nights in Oct 2019

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
This hotel is gorgeous. They were undergoing renovations when we were there, but it had zero impact on our stay. Gorgeous views, close to Whaler’s village. Lovely stay.
Stayed 2 nights in Nov 2019