2/10 Terrible
Donald
Traveled with partner
Apr 14, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautifully situated on a beach, and what looks like a lovely golf course.
However, we were charged twice the going rate, and when we asked for a refund or reconsideration of the rate at which we were booked, the answer was a no. The rooms are less than Three star, however, Expedia gave them a four star rating without having checked it. There is no spa or beauty salon or gym. There is only one restaurant which serves a fairly minimal menu. All the rooms need upgrading and attention, particularly the beds which were harder and very uncomfortable. we were promised free breakfast for the three days during our stay, However, that did not occur as the manager couldn't be found.
There is no little store on the property either.
This was definitely one of our worst hotel experiences.
Oh, and did I mention the pool is unheated and cold and there are two large sized hot tubs.
Definitely would not recommend this hotel if the rate is more than $200 a night. we were charged over $600 a night and expected services and a property that would be commensurate with the price.
Donald
Stayed 3 nights in Apr 2024