“My experience at this property was unacceptable from both an operational and customer experience perspective.
The hotel appeared to be under construction, yet there was little evidence that appropriate measures had been taken to maintain cleanliness or minimize the impact on guests. The property was noticeably dirty, both inside and out.
Upon check-in, my initial room was in poor condition. It had a strong, unpleasant odor that appeared to be masked by a wall-plug air freshener, suggesting the……
“My experience at this property was unacceptable from both an operational and customer experience perspective.
The hotel appeared to be under construction, yet there was little evidence that appropriate measures had been taken to maintain cleanliness or minimize the impact on guests. The property was noticeably dirty, both inside and out.
Upon check-in, my initial room was in poor condition. It had a strong, unpleasant odor that appeared to be masked by a wall-plug air freshener, suggesting the……
Ann Margaret