Ratings based on 3,903 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from brisbane
Clean, tidy, comfortable and close to everything!Posted Mar 12, 2018
Great central location - walking distance to lots of CBD attractions and very close to public transport. Clean, tidy and quiet. Would recommend and would stay again.
by A verified traveler from port kennedy , wa
DisappointingPosted Feb 20, 2018
Looking at gallery pictures I thought my stay would b at least 4 start... totally disappointed The room was old, air on didn’t work and bathroom had a diy feel about it.. for the price I won’t b back.. but the staff were lovely very accommodating the only thing i was pleased about 👍
for Everyoneby A verified traveler
Posted Feb 18, 2018
Good place to stay, accessible to public transport. We stayed in the the 1-bed room apartment, enough room for 4 people.
for Everyoneby A verified traveler from Sydney
Buy some wash basins!Posted Feb 18, 2018
Pros: Everything bar the wash basins
Cons: The wash basins
Location: Is there a bath house nearby?
Hotel was generally OK however the bathroom wash basins are infuriating. There is more than enough space in the bathroom but the wash basins are so small you cannot even wash your face or brush your teeth without banging your head on the tap. Shaving is a contortionists nightmare and good luck finding space for your toiletries. The small glass shelf that was there was loose so your things just slide off. This has been a problem at this hotel for years and I cannot believe they wont invest the paltry small sum that would make such a massive difference. Otherwise, in terms of location, room quality, facilities, everything else is good...but the basins are the reason this hotel is always my last choice. In absence of the basins I would rate the hotel a 4.
for Everyoneby A verified traveler from Bhutan land of happiness
Posted Jan 28, 2018
My name is Tenzin I am from Bhutan,i came to Melbourne for some official work for my company ,and I stayed in oaks on Collins hotel ,the The hotel was super located in a great location and staffs are so welcoming and more then that they are so helpful,I was having a problem with my air ticket from Melbourne to Brisbane, it was very urgent and my credit card was not accepted by local airlines ,but I want to reception to get a help,and It was so nice ,in the reception there was lady named cindy and she help me to buy my air ticket uising her personal credit card and I was surprised ,because of her help I manage to reached to Brisbane on time to attaend my urgent meeting ,Regarding hotel ,rooms are very clean,comfortable,great location ,staffs are so nice , There fore I would like to highly recomand hotel oaks on Collin if you are visiting Melbourne . Thank you so much cindy for your great help cindy . Thank you Tenzin (Bhutan ) Managing Director HTE.
for Everyoneby A verified traveler from adelaide
A+ hotelPosted Jan 25, 2018
Nice hotel close to every thing in cbd, excellent staff and neat and clean rooms
for Everyoneby A verified traveler from Australia
Perfect location, let down by the bathroomPosted Jan 24, 2018
Overall a pleasant stay. The hotel offered free luggage storage before check in, which was great considering we arrived quite early. We booked the cosmo apartment which was very spacious and modern. Mattresses were a little worn with ditches, but we still managed a comfortable sleep. The biggest let down was the bathroom and it’s really poor design. No locks, nowhere on the sink to put your stuff, and water all over the floor after showering. With only a shower curtain, be prepared to be soaking up the puddles of water after every shower. If this issue was fixed, I’d definitely give this hotel a 5 star rating.
for Everyoneby A verified traveler from Wellington
Posted Jan 22, 2018
Good reasonably priced hotel in great location for city activities.
for Everyoneby A verified traveler from warrnambool
Close to where we want to bePosted Jan 22, 2018
Location: Crown and the aquarium
It was a nice place we were happy with the room and its location. Breakfast was lovely and the staff were friendly. We would have liked a heated pool or spa to enjoy after our travel.
for Everyoneby A verified traveler
For the price for a night in the city its ok.Posted Jan 11, 2018
Its all we needed a bed. Don't expect much of the bathroom basically a cupboard. But it was enough for one night.