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In-room safe, individually furnished, desk, laptop workspace
In-room safe, individually furnished, desk, laptop workspace
In-room safe, individually furnished, desk, laptop workspace

Guest reviews

4.1/5 Very Good
998 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Free WiFi
Air Conditioning
Restaurant
Business Services
Parking Available
Bar

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationQueen Victoria Market4 min walk
Popular LocationMelbourne Central8 min walk
Popular LocationRoyal Exhibition Building11 min walk
AirportMelbourne, VIC (MEL-Tullamarine)23 min drive

Choose dates to view prices

  • Two Bedroom Apartment

    4.4/5 guest room rating

    Room amenities

    • 603 sq ft
    • Sleeps 5
    • 1 Queen Bed and 2 Twin Beds
    More detailsTwo Bedroom Apartment
  • Standard Double Room, Multiple Beds

    4.6/5 guest room rating

    Room amenities

    • 237 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed
    More detailsStandard Double Room, Multiple Beds
  • Standard Room, 1 Queen Bed

    4.3/5 guest room rating

    Room amenities

    • 248 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Room, 1 Queen Bed
  • One Bedroom Apartment

    4.5/5 guest room rating

    Room amenities

    • 387 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsOne Bedroom Apartment

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Melbourne

In the city center and near a metro station, ibis Melbourne Hotel and Apartments is in an area with good shopping. Royal Exhibition Building and Princess Theatre are cultural highlights, and travelers looking to shop may want to visit Queen Victoria Market and Melbourne Central. Looking to enjoy an event or a game? See what's going on at Marvel Stadium or Rod Laver Arena. Our guests appreciate the hotel's central location.

Visit our Melbourne travel guide
Map
Popular Location

What's nearby

  • Queen Victoria Market - 4 min walk
  • Melbourne Central - 8 min walk
  • Royal Exhibition Building - 11 min walk
  • Carlton Gardens - 11 min walk
  • Bourke Street Mall - 12 min walk

Getting around

  • Melbourne Central Station - 7 min walk
  • Flinders Street Station - 18 min walk
  • Tullamarine Airport (MEL) - 23 min drive

Restaurants

  • Ibis Kitchen Restaurant — 1 min walk
  • Flinders Lane - 16 min walk

About this property

ibis Melbourne Hotel and Apartments

3.5-star Melbourne hotel in Melbourne Central Business District, walk to Queen Victoria Market
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a 24-hour business center, a conference center, and self parking. All rooms are soundproofed and offer free WiFi and hair dryers. For a bit of entertainment, TVs come with satellite channels, and guests will also find coffee makers and safes.
Ibis Melbourne Hotel and Apartments offers 250 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Satellite television is provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of ALLSAFE (Accor Hotels)
Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: AUD 27 per day
  • Limited parking spaces
  • Parking height restrictions apply
  • Roundtrip airport shuttle (surcharge) from 6:00 AM - 6:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Coffee/tea in common area(s)

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Hindi
  • Italian
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms
  • Conference center (3988 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • 32-inch TV
  • Cable/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Airport shuttle service is available at scheduled times from 6:00 AM to 6:30 PM
Fees may apply; contact the property in advance to get details

Renovations and closures

The following facilities will be closed from July 31 2020 to December 31 2020 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per day

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 39 per person (roundtrip)
  • Airport shuttle fee per child: AUD 39 (roundtrip), (from 1 to 12 years old)
  • Self parking fee: AUD 27 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 1.3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer
Contactless check-in and contactless check-out are available
Individually-wrapped food options are available for breakfast
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines
The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Ibis Hotel Melbourne
Ibis Melbourne
Melbourne Ibis
ibis Melbourne Hotel Apartments
ibis Hotel Apartments
Ibis Melbourne And Apartments
ibis Melbourne Hotel and Apartments Hotel
ibis Melbourne Hotel and Apartments Melbourne
ibis Melbourne Hotel and Apartments Hotel Melbourne

Frequently asked questions

Can I cancel my reservation for free at ibis Melbourne Hotel and Apartments and receive a full refund?
Yes, ibis Melbourne Hotel and Apartments offers free cancellation on select room rates, because flexibility matters! Please refer to ibis Melbourne Hotel and Apartments cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at ibis Melbourne Hotel and Apartments?
Self parking is available for AUD 27 per day. Limited spots are available.
What time is check-in at ibis Melbourne Hotel and Apartments?
Check-in is from 2:00 PM–anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at ibis Melbourne Hotel and Apartments?
Check-out is at 11 AM. Late check-out is available for a fee (amount may vary, subject to availability).
Does ibis Melbourne Hotel and Apartments provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of AUD 39 per person, roundtrip, applies.
Where is this hotel located?
Located in Melbourne Central Business District, this hotel is within a 10-minute walk of Queen Victoria Market and Melbourne Central. Royal Exhibition Building and Carlton Gardens are also within 15 minutes. Melbourne Central Station is 7 minutes by foot and Flagstaff Station is 12 minutes.

Guest reviews

Overall score and ratings for ibis Melbourne Hotel and Apartments

4.1
Very Good
5 - Excellent
347
4 - Good
481
3 - Okay
130
2 - Mediocre
27
1 - Poor
13
4.2
Cleanliness
4.3
Service and Staff
3.9
Amenities
4.0
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent

Excellent definitely coming back. Just wish they didn’t charge for the use of the washing machines.

Stayed 4 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jems in the City

Great location right in the heart of Queen Victoria Market an shopping district. Many choices of restaurants, mall and markets are within walking distance.

Stayed 2 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

Overall is fine. But I think bottle of mineral water, tooth brush and shower cap will be the basic thing should have in the room. Location is good.

Stayed 7 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a problem with small frig, didn't seem to get cold, had it look at, was told that was as good as it gets.

Stayed 5 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, room comfort

Stayed 9 nights in Mar 2020