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ibis Melbourne Hotel and Apartments

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Two Bedroom Apartment | In-room safe, individually furnished, desk, laptop workspace
In-room safe, individually furnished, desk, laptop workspace
In-room safe, individually furnished, desk, laptop workspace

Overview of ibis Melbourne Hotel and Apartments

UNESCO Sustainable Travel Pledge

ibis Melbourne Hotel and Apartments

3.5 star property

4.1/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available
Map
15-21 Therry Street, Melbourne, VIC, 3000

Explore the area

  • Popular LocationQueen Victoria Market4 min walk
  • Popular LocationMelbourne Central7 min walk
  • Popular LocationPrincess Theatre15 min walk
  • AirportMelbourne, VIC (MEL-Tullamarine)23 min drive

Room options

About this area

Melbourne

Near a metro station, ibis Melbourne Hotel and Apartments is in Melbourne Central Business District, a neighborhood in Melbourne with good shopping. Royal Exhibition Building and Princess Theatre are cultural highlights, and travelers looking to shop may want to visit Queen Victoria Market and Melbourne Central. Looking to enjoy an event or a game? See what's going on at Marvel Stadium or Rod Laver Arena. Guests appreciate the hotel's central location.

What's nearby

  • Queen Victoria Market - 4 min walk
  • State Library of Victoria - 6 min walk
  • Old Melbourne Gaol - 6 min walk
  • Melbourne Central - 7 min walk
  • Princess Theatre - 15 min walk

Getting around

  • Melbourne Central Station - 7 min walk
  • Flinders Street Station - 18 min walk
  • Melbourne Airport (MEL) - 23 min drive

Restaurants

  • Simply Spanish - 2 min walk
  • Borek Bakehouse - 2 min walk
  • Cafe Victoria - 2 min walk
  • Pondok Rempah - 2 min walk
  • Bratwurst Shop & Co - 2 min walk

About this property

ibis Melbourne Hotel and Apartments

3.5-star eco-friendly hotel in the heart of Melbourne Central Business District
At ibis Melbourne Hotel and Apartments, you can look forward to dry cleaning/laundry services, a 24-hour business center, and babysitting. The onsite restaurant, ibis Kitchen Restaurant, features local cuisine. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and a TV in the lobby
  • Meeting rooms, express check-out, and concierge services
  • Tour/ticket assistance, luggage storage, and a 24-hour front desk
  • Guest reviews give good marks for the overall value and central location
Room features
All guestrooms at ibis Melbourne Hotel and Apartments include thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes. Guest reviews give good marks for the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 32-inch TVs with cable channels
  • Wardrobes/closets, refrigerators, and free infant beds

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Chinese (Mandarin), English, Hindi, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global), COVID-19 Guidelines (CDC), and Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 30 per day; includes in/out privileges)
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: AUD 25 per person
  • 1 restaurant

Restaurants on site

  • Ibis Kitchen Restaurant

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center (3988 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch TV
  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing
  • Window screens

Similar properties

See similar properties

Policies

Check-in

93% of travelers were happy with check-in
Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: AUD 25 per person (approximately)
  • Self parking fee: AUD 30 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 1.3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Ibis Hotel Melbourne
Ibis Melbourne
Melbourne Ibis
ibis Melbourne Hotel Apartments
ibis Hotel Apartments
Ibis Melbourne And Apartments
ibis Melbourne Hotel and Apartments Hotel
ibis Melbourne Hotel and Apartments Melbourne
ibis Melbourne Hotel and Apartments Hotel Melbourne

Frequently asked questions

Is ibis Melbourne Hotel and Apartments pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at ibis Melbourne Hotel and Apartments?

As of Sep 27, 2022, prices found for a 1-night stay for 2 adults at ibis Melbourne Hotel and Apartments on Oct 4, 2022 start from $96.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ibis Melbourne Hotel and Apartments?

Self parking is available for AUD 30 per day. Limited spots are available.

What time is check-in at ibis Melbourne Hotel and Apartments?

Check-in is from 2:00 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).

What time is check-out at ibis Melbourne Hotel and Apartments?

Check-out is at 11:00 AM. Late check-out is available for a fee (amount may vary, subject to availability).

Where is ibis Melbourne Hotel and Apartments located?

Located in Melbourne Central Business District, this eco-friendly hotel is within a 10-minute walk of Queen Victoria Market and Melbourne Central. Royal Exhibition Building and Carlton Gardens are also within 15 minutes. Melbourne Central Station is 7 minutes by foot and Flagstaff Station is 12 minutes.

Can I cancel my reservation for free at ibis Melbourne Hotel and Apartments and receive a full refund?

Yes, ibis Melbourne Hotel and Apartments offers free cancellation on select room rates, because flexibility matters! Please refer to ibis Melbourne Hotel and Apartments cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 337 out of 999 reviews
5 - Excellent 34%
Rating 4 - Good. 482 out of 999 reviews
4 - Good 48%
Rating 3 - Okay. 128 out of 999 reviews
3 - Okay 13%
Rating 2 - Poor. 34 out of 999 reviews
2 - Poor 3%
Rating 1 - Terrible. 18 out of 999 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

3.9/5

Eco-friendliness

4/5 Good

Fang
Business traveler, Traveled with partner
Liked: Staff & service
Good
Stayed 2 nights in Aug 2022

5/5 Excellent

Andrew
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was as expected for the price
Stayed 2 nights in Jul 2022

5/5 Excellent

Wayne Kevin, Robina
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very accommodating staff. Will stay here again.
Stayed 3 nights in Jul 2022

5/5 Excellent

Ryan
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints about this hotel.
Stayed 2 nights in Jun 2022

4/5 Good

Janet
Good value and excellent location
Stayed 7 nights in Jun 2022

4/5 Good

Mia
Stayed 8 nights in Jun 2022

2/5 Poor

Michael
Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff at reception were lovely. The rooms were tired, bed and pillows horrible. And the room was way too hot and stuffy..
Stayed 1 night in Jun 2022

5/5 Excellent

Clare
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

4/5 Good

Edward
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet, very cosy, great bed and bathroom. Didn’t like the pillow, too soft. Also, no microwave.
Stayed 1 night in Jun 2022

4/5 Good

Ruth
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. It’s a cheaper hotel and so it’s as expected. Rooms are basic and clean. Staff are friendly. The TV reception was terrible however didn’t impact too much due to being out and about. Breakfast buffet had a good selection of the usual options found in a typical Australian buffet. I found the cooked food to be overdone/dry & so only ate there once. Kids enjoyed the buffet experience. I did cancel the option of having my room made up, however the message wasn’t passed on. It of course was nice to return to a tidy room however as was trying to save on overuse of linen/towels/water etc I was surprised the message wasn’t passed on. I would definitely stay again & would recommend to others.
Stayed 2 nights in Jun 2022