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Sheraton Melbourne Hotel

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View from room
View from room
Room, 1 King Bed, Non Smoking, City View | Premium bedding, pillowtop beds, in-room safe, desk
Room, 2 Double Beds, Garden View, Corner | Premium bedding, pillowtop beds, in-room safe, desk
Ballroom

Overview of Sheraton Melbourne Hotel

Sheraton Melbourne Hotel

5.0 star property
8.6 out of 10 Excellent
8.6/10 Excellent

Popular amenities

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
27 Little Collins Street, Melbourne, VIC, 3000

Explore the area

  • Popular LocationCollins Street3 min walk
  • Popular LocationMelbourne Central12 min walk
  • Popular LocationQueen Victoria Market4 min drive
  • AirportMelbourne, VIC (MEL-Tullamarine)29 min drive

Room options

About this area

Melbourne

Sheraton Melbourne Hotel is located in Melbourne Central Business District, a neighborhood in Melbourne, and is in the entertainment district and near a metro station. Melbourne Cricket Ground and Princess Theatre are notable landmarks, and travelers looking to shop may want to visit Collins Street and Melbourne Central. Check out an event or a game at Rod Laver Arena, and consider making time for SEA LIFE Melbourne, a top attraction not to be missed. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding and hiking/biking trails nearby.
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Map

What's nearby

  • Parliament House of Victoria - 3 min walk
  • Collins Street - 3 min walk
  • Princess Theatre - 3 min walk
  • Melbourne Central - 12 min walk
  • Queen Victoria Market - 4 min drive

Getting around

  • Parliament Station - 2 min walk
  • Flinders Street Station - 13 min walk
  • Melbourne Airport (MEL) - 29 min drive

Restaurants

  • Raya - 2 min walk
  • Soi 38 - 2 min walk
  • European Bier Cafe - 2 min walk
  • Cafe Excello - 1 min walk
  • Madame Brussels - 2 min walk

About this property

Sheraton Melbourne Hotel

5-star luxury hotel near Melbourne Cricket Ground
Located close to Parliament House of Victoria and Princess Theatre, Sheraton Melbourne Hotel provides a rooftop terrace, a garden, and dry cleaning/laundry services. Treat yourself to hydrotherapy, a deep-tissue massage, or a body treatment at the onsite spa. The onsite restaurant, Little Collins Street, features international cuisine and brunch. In addition to 2 bars and a 24-hour gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, wedding services, and multilingual staff
  • Luggage storage, a porter/bellhop, and a computer station
  • Guest reviews speak highly of the breakfast
Room features
All 174 rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and air conditioning. Guest reviews highly rate the comfortable rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • 40-inch LCD TVs with cable channels
  • Refrigerators, free infant beds, and coffee/tea makers

Languages

Arabic, Chinese (Mandarin), English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (AUD 35 per night)
  • Valet parking on site (AUD 60 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:30 AM for a fee: AUD 25–40 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Little Collins Street
  • Terrace Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility available in select rooms
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Roll-in shower available in select rooms
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • 40-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 90.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 25–40 per person
  • Self parking fee: AUD 35 per night
  • Valet parking fee: AUD 60.00 per night
  • Rollaway bed fee: AUD 90.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 6:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Sheraton Melbourne
Melbourne Sheraton
Melbourne Sheraton Hotel
Sheraton Hotel Melbourne
Sheraton Melbourne
Sheraton Melbourne Hotel
Sheraton Melbourne Hotel Hotel
Sheraton Melbourne Hotel Melbourne
Sheraton Melbourne Hotel Hotel Melbourne

Frequently asked questions

Does Sheraton Melbourne Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–9:00 PM.

How much does it cost to stay at Sheraton Melbourne Hotel?

As of Jun 1, 2023, prices found for a 1-night stay for 2 adults at Sheraton Melbourne Hotel on Jun 29, 2023 start from $156.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Melbourne Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Melbourne Hotel?

Self parking is available for AUD 35 per night. Valet parking is available for AUD 60.00 per night.

What time is check-in at Sheraton Melbourne Hotel?

Check-in is from 3 PM - midnight.

What time is check-out at Sheraton Melbourne Hotel?

Check-out is at 11 AM.

Where is Sheraton Melbourne Hotel located?

Located in Melbourne Central Business District, this luxury hotel is within a 5-minute walk of Parliament House of Victoria and Princess Theatre. Royal Exhibition Building and Melbourne Cricket Ground are also within 1 mi (2 km). Parliament Station is only a 2-minute walk and Jolimont Station is 15 minutes.

Sheraton Melbourne Hotel Reviews

Sheraton Melbourne Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 584 out of 1000 reviews" "
" "10 - Excellent 58%
Rating 8 - Good. 263 out of 1000 reviews" "
" "8 - Good 26%
Rating 6 - Okay. 89 out of 1000 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 35 out of 1000 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 29 out of 1000 reviews" "
" "2 - Terrible 3%

9.2/10

Cleanliness

8.9/10

Staff & service

8.7/10

Amenities

8.9/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

6/10 Okay

Zhi Yin

Liked: Cleanliness, property conditions & facilities
The bed and pillows were comfortable, the toilet is also clean with a bath tub. During check-in, the lady at the reception attending to us was very welcoming nice. We were struggling with unloading our luggage for check in as there was no one at the drop off area to help, and it was raining heavily. Booked for 3 pax, but amenities provided were for 2 pax only. Shampoo was also already empty when we got to the room though it got refilled the next day. However, then the soap was empty. Check-out staff was helpful and attended to our feedback immediately.
Stayed 2 nights in May 2023

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved every minute at the Sheraton. From the kids ice cream at check-in to the stunning swimming pool with huge spa on the third floor... We loved the terrace bar and the breakfast room with the fancy eggs, guava juice, chia puddings and baby donuts... We adored our room... the beds are so comfortable and the crisp cotton sheets were divine... everything had an air of luxury... the bath is beautiful and the privacy blind is fun... the tiles are great and the shower is very nice... We had delicious coffee while we woke up and liked the tv screen to catch up on the news... We had drinks on Sunday afternoon and enjoyed delicious canapes... The staff were very friendly... My daughter loved the stairs and light fittings... My husband loved the gym... I had a great time trying out the sauna, walking around the Paris-end of Melbourne... we were close to the finest restaurants, fun comedy shows, art galleries and the tram is close by... We felt happy and refreshed... It was a brilliant stay... thank you... see you next time...
Stayed 3 nights in Apr 2023

10/10 Excellent

Kay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel in a great location.
Stayed 4 nights in Apr 2023

10/10 Excellent

Wayne

Stayed 2 nights in Apr 2023

6/10 Okay

Lynda

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had booked for three adults but there were only provisions (cups, glasses, bathroom provisions) for two.
Stayed 1 night in Mar 2023

2/10 Terrible

Brett

Business traveler
Hotel overbooked even though I had confirmed booking. Could not stay at the hotel even though I was in the taxi to the hotel and had to muck around trying to find an alternative hotel to stay in with no notice. Sheraton Melbourne Hotel, did not assist with finding alternative arrangements.I tried to contact the hotel directly to make comment, but they did not have a contact email address on their website.Not recommended this time around.
Stayed 1 night in Mar 2023

2/10 Terrible

Shane

Stayed 1 night in Mar 2023

2/10 Terrible

AMIRNASER

Stayed 2 nights in Feb 2023

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, friendly staff. Good location.
Stayed 1 night in Feb 2023

General hotel information

Highly Rated Amenities
Indoor Pool & Property Cleanliness
Star Rating
5
Nearest Airport
Melbourne, VIC (MEL-Tullamarine)
Address
27 Little Collins Street, Melbourne, VIC