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Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel

Photo gallery for Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel

Exterior
Indoor pool
Premium bedding, pillowtop beds, in-room safe, individually furnished
Premium bedding, pillowtop beds, in-room safe, individually furnished
Premium bedding, pillowtop beds, in-room safe, individually furnished

Overview of Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel

Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel

2.5 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
Map
7784 Wolf Trail Cove, Germantown, TN, 38138

Explore the area

  • Popular LocationOpera Memphis4 min drive
  • Popular LocationCameron Brown Park7 min drive
  • Popular LocationBattlefront Lasertag and Paintball7 min drive
  • AirportMemphis, TN (MEM-Memphis Intl.)25 min drive

Room options

About this area

Germantown

Located in Germantown, Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel is in the business district and on the riverwalk. Golf and Games Family Park and Dixon Gallery and Gardens are local attractions and those in the mood for shopping can visit Wolfchase Galleria and Carriage Crossing. Sharpe Planetarium and Memphis Zoo are also worth visiting. Spend some time exploring the area's activities, including golfing and golf lessons.
Visit our Germantown travel guideOpens in a new window
Map

What's nearby

  • Opera Memphis - 4 min drive
  • Cameron Brown Park - 7 min drive
  • Battlefront Lasertag and Paintball - 7 min drive
  • Cordova Country Club - 7 min drive
  • Shelby Farms Visitor Center - 8 min drive

Getting around

  • Memphis Central Station - 26 min drive
  • Memphis International Airport (MEM) - 27 min drive

Restaurants

  • Chick-fil-A - 5 min walk
  • Perkins - 8 min walk
  • Memphis Pizza Cafe - 3 min drive
  • Marco's Pizza - 3 min drive
  • Firehouse Subs - 3 min drive

About this property

Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel

Hotel by the river
Take advantage of free full breakfast, dry cleaning/laundry services, and a fireplace in the lobby at Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel. Enjoy the 24-hour gym, as well as activities like mountain biking. Free in-room WiFi is available to all guests, along with a 24-hour business center and a snack bar/deli.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking and extended parking
  • Express check-out, meeting rooms, and multilingual staff
  • Coffee/tea in the lobby, smoke-free premises, and a front desk safe
  • Guest reviews say good things about the breakfast, helpful staff, and walkable location
Room features
All 72 individually furnished rooms boast comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 47-inch HDTVs with premium channels
  • Mini fridges, microwaves, and coffee/tea makers

Languages

English, Hindi, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM–9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Mountain biking
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference center (2,100 square feet of space)
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • 47-inch LCD TV with premium digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

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Policies

Check-in

Check-in from 3 PM - 2:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from January 6 2023 to March 31 2023 (completion date subject to change). The following areas are affected:
  • Business center
  • Dining venue(s)
  • Front desk
  • Lobby
  • Meeting facilities
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Hotel Memphis/Germantown
Holiday Inn Express Memphis/Germantown
Holiday Inn Express Hotel Memphis/Germantown Germantown
Holiday Inn Express Memphis/Germantown Germantown
Holiday Inn Express Hotel Suites Memphis/Germantown
Inn Express MemphisGermantown
Holiday Inn Express Hotel Suites Memphis/Germantown
Holiday Inn Express Hotel Suites Memphis/Germantown an IHG Hotel

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel?

As of Jan 30, 2023, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel on Feb 12, 2023 start from $115.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel?

Self parking and extended parking are free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel?

Check-in is from 3 PM - 2:00 AM.

What time is check-out at Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel?

Check-out is at 11 AM.

Where is Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel located?

Situated on the riverwalk, this hotel is within 3 mi (5 km) of Methodist Le Bonheur Germantown Hospital, Opera Memphis, and Cameron Brown Park. Shelby Farms Visitor Center and Baptist Memorial Hospital-Memphis are also within 6 mi (10 km).

Can I cancel my reservation for free at Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel and receive a full refund?

Yes, Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel Reviews

Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 256 out of 453 reviews" "
" "10 - Excellent 57%
Rating 8 - Good. 128 out of 453 reviews" "
" "8 - Good 28%
Rating 6 - Okay. 41 out of 453 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 15 out of 453 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 13 out of 453 reviews" "
" "2 - Terrible 3%

9.1/10

Cleanliness

9.0/10

Staff & service

8.3/10

Amenities

8.8/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

10/10 Excellent

Conde

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heavenly beds, clean hotel - yes yes yes!
We were looking for a hotel that was close to a training we were in town for … the hotel the training was at had horrible reviews … we found this wonderful place!! First I must mention the beds - they are SO SO amazing!! Comfort level of the mattress, the sheets and the pillows are are 10 out of 10!! The whole hotel is extremely clean. The water pressure is perfect. The bathtub DRAINED! We are going to let our customer know they need to move future trainings here - either way though, this is where I will be staying when I am in town! Can not recommend this place highly enough!
Stayed 1 night in Oct 2022

8/10 Good

donna lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and very helpful. We stayed three nights did not need room service, but could not find trash can to throw out oyr trash.
Stayed 3 nights in Sep 2022

6/10 Okay

Barbara

Traveled with group
Liked: Room comfort
The stay was good
Stayed 2 nights in Sep 2022

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Joseph, Madison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing unique. Just comfortable
Stayed 1 night in Sep 2022

10/10 Excellent

Harvey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great place, great staff
Stayed 4 nights in Aug 2022

8/10 Good

Pete

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable.
Stayed 1 night in Aug 2022

10/10 Excellent

Nalexian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022