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Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel

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Indoor pool
Premium bedding, pillowtop beds, in-room safe, individually furnished
Premium bedding, pillowtop beds, in-room safe, individually furnished
Premium bedding, pillowtop beds, in-room safe, individually furnished

Overview of Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel

Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel

2.5 out of 5

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
7784 Wolf Trail Cove, Germantown, TN, 38138

Explore the area

  • Popular LocationUniversity of Memphis16 min drive
  • Popular LocationPink Palace Museum17 min drive
  • Popular LocationMemphis Zoo19 min drive
  • AirportMemphis, TN (MEM-Memphis Intl.)22 min drive

Choose dates to view prices

About this area

Germantown

Located in Germantown, Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel is in the business district and on the riverwalk. Memphis Zoo and Golf and Games Family Park are local attractions and those in the mood for shopping can visit Wolfchase Galleria and Carriage Crossing. Dixon Gallery and Gardens and Pink Palace Museum are also worth visiting. Spend some time exploring the area's activities, including golfing and golf lessons.
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Map

What's nearby

  • Opera Memphis - 4 min drive
  • Cameron Brown Park - 5 min drive
  • University of Memphis - 16 min drive
  • Pink Palace Museum - 17 min drive
  • Memphis Zoo - 19 min drive

Getting around

  • Memphis Central Station - 25 min drive
  • Memphis International Airport (MEM) - 22 min drive

Restaurants

  • Chick-fil-A — 5 min walk
  • Perkins Restaurant & Bakery — 8 min walk
  • Memphis Pizza Cafe — 3 min drive
  • Marco's Pizza — 3 min drive
  • The Pie Folks — 3 min drive

About this property

Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel

Riverwalk hotel with free breakfast and 24-hour fitness center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a conference center, and coffee/tea in a common area. All 72 individually furnished rooms provide free WiFi, free wired Internet, and pillowtop beds. For a bit of entertainment, LCD TVs come with digital channels, and guests can also appreciate conveniences like microwaves and coffee makers.
Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel offers 72 accommodations with MP3 docking stations and laptop-compatible safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 47-inch LCD televisions come with premium digital channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Mountain biking

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Hindi
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (2100 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 47-inch LCD TV
  • Digital channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers (weekdays)
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

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Free WiFi
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Guest rating 4+
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Policies

Check-in

Check-in from 3 PM - 2:00 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per day
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Hotel Memphis/Germantown
Holiday Inn Express Memphis/Germantown
Holiday Inn Express Hotel Memphis/Germantown Germantown
Holiday Inn Express Memphis/Germantown Germantown
Holiday Inn Express Hotel Suites Memphis/Germantown
Inn Express MemphisGermantown
Holiday Inn Express Hotel Suites Memphis/Germantown

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 233 out of 406 reviews
5 - Excellent 57%
Rating 4 - Good. 116 out of 406 reviews
4 - Good 29%
Rating 3 - Okay. 33 out of 406 reviews
3 - Okay 8%
Rating 2 - Poor. 14 out of 406 reviews
2 - Poor 3%
Rating 1 - Terrible. 10 out of 406 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The properly was a pleasant surprise! It was close to where I had business and close to the Wolfchase/Cordova/Germantown shopping area. The staff was friendly, breakfast was better than expected, and the room had been renovated-it was clean and looked great! Would definitely stay again at this property! Thanks
Stayed 1 night in Nov 2021

5/5 Excellent

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and very friendly. Nothing I didn’t like.
Stayed 2 nights in Nov 2021

4/5 Good

Liked: Amenities
The vending machine is out of stock on the floor. Limited beverage options at front desk. Breakfast: Pancake machine out of order. Biscuits hard as a brick. WiFi performance is terrible. Couldn’t connect laptop for work.
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and clean. Nice staff.
Stayed 2 nights in Oct 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service
Nice room. Liked the lighting and the window shades. The bed was good but a bit tall off the floor. Over all a pleasant stay.
Stayed 1 night in Oct 2021