Hyatt Place Memphis/Germantown

Photo gallery for Hyatt Place Memphis/Germantown

Featured Image
Seasonal outdoor pool
Down comforters, pillowtop beds, desk, blackout drapes
View from Room
View from Room

Overview of Hyatt Place Memphis/Germantown

Hyatt Place Memphis/Germantown

3 out of 5

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
9161 Winchester Rd, Germantown, TN, 38138

Explore the area

  • Popular LocationTennessee Shakespeare Company2 min drive
  • Popular LocationMike Rose Soccer Complex4 min drive
  • Popular LocationTPC Southwind5 min drive
  • AirportMemphis, TN (MEM-Memphis Intl.)20 min drive

Choose dates to view prices

About this area

Germantown

Hyatt Place Memphis/Germantown is located in Southwind, a neighborhood in Germantown. WDIA Radio Station and Cordova Community Center are local landmarks, and some of the area's activities can be experienced at TPC Southwind and Cordova Country Club. Sky Zone and Dixon Gallery and Gardens are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Tennessee Shakespeare Company - 2 min drive
  • Mike Rose Soccer Complex - 4 min drive
  • TPC Southwind - 5 min drive
  • Carriage Crossing - 5 min drive
  • Cameron Brown Park - 7 min drive

Getting around

  • Memphis Central Station - 27 min drive
  • Tupelo, MS (TUP-Tupelo Regional) - 97 min drive

Restaurants

  • Bakery Cafe — 1 min walk
  • Guest Kitchen — 1 min walk
  • Jim's Place Grille — 3 min drive
  • Pyro's Pizza — 3 min drive
  • La Perla Tapatia — 3 min drive

About this property

Hyatt Place Memphis/Germantown

3-star Germantown hotel in Southwind with free breakfast
This smoke-free hotel features a 24-hour fitness center, a coffee shop/café, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and a free area shuttle are also provided. Other amenities include a seasonal outdoor pool, dry cleaning, and laundry facilities. All 127 soundproofed rooms feature free WiFi and pillowtop beds. For a bit of entertainment, flat-screen TVs come with cable channels, and guests can also appreciate conveniences like sofa beds and sitting areas.
Hyatt Place Memphis/Germantown offers 127 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Pillowtop beds feature down comforters. Flat-screen televisions come with premium cable channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Free area shuttle

Food and drink

  • Free buffet breakfast
  • 1 coffee shop/café

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Seasonal outdoor pool
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Meeting rooms - 2

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Pillow-top mattress
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Guests will receive smart lock details
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Dogs welcome
2 per room (up to 50 lbs)
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Hyatt Place Hotel Memphis/Germantown
Hyatt Place Memphis/Germantown
Hyatt Place Memphis/Germantown Hotel Germantown
Hyatt Place Memphis/Germantown Germantown
Hyatt MemphisGermantown Germa
Hyatt Place Memphis Germantown
Hyatt Place Memphis/Germantown Hotel
Hyatt Place Memphis/Germantown Germantown
Hyatt Place Memphis/Germantown Hotel Germantown

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 536 out of 944 reviews
5 - Excellent 57%
Rating 4 - Good. 226 out of 944 reviews
4 - Good 24%
Rating 3 - Okay. 88 out of 944 reviews
3 - Okay 9%
Rating 2 - Poor. 53 out of 944 reviews
2 - Poor 6%
Rating 1 - Terrible. 41 out of 944 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Liked: Staff & service, amenities
Everything was outstanding from the staff to the beautiful room. Loved my experience!
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have never stayed at a hotel where the staff was so kind and caring. Not only we’re the rooms comfortable and clean but the staff was outstanding. Everyone on staff was OUTSTANDING
Stayed 1 night in Sep 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept
Stayed 2 nights in Sep 2021

5/5 Excellent

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room here actually looks much better than in the pictures. Beautiful, clean, and very comfortable. Breakfast options were good too. Staff is polite, helpful, and charming. My ONLY complaint... the TV. The remote barely worked. Took some time to figure out. But otherwise, I'd call this a perfect stay.
Stayed 1 night in Sep 2021

2/5 Poor

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2021