Reef Yucatan All Inclusive Hotel and Convention Center

Property class: 3

Choose dates to view prices

Located close to Xcambó, Reef Yucatan All Inclusive Hotel and Convention Center provides a nightclub, a poolside bar, and a terrace. This hotel is a great place to bask in the sun with a private beach, sun loungers, and beach volleyball. Be sure to enjoy international cuisine and more at the two on-site restaurants. Enjoy onsite activities like kayaking and basketball. Free WiFi in public areas is available to all guests, along with a garden and a playground.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds, Garden View

A hotel room with two beds, a nightstand with a lamp, and a decorative headboard.

Standard Room, 2 Queen Beds, Garden View

7.8 out of 10
Good
(29 reviews)
  • Garden view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Garden View

A neatly arranged bedroom with a bed, bedside lamp, and a mirror.

Standard Room, 1 King Bed, Garden View

8.2 out of 10
Very good
(20 reviews)
  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View

A modern bedroom with a large bed, a TV mounted on the wall, and a view of the ocean through the window.

Premium Room, 1 King Bed, Ocean View

  • Ocean view
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Ocean View

A hotel room with two beds, a balcony with a view of palm trees, and a large hanging light fixture.

Premium Room, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Sea View

A neatly made bed with striped bedding and decorative pillows, flanked by two bedside tables with lamps.

Standard Room, 1 King Bed, Sea View

7.4 out of 10
Good
(6 reviews)
  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Ocean View

A bedroom with two beds, a ceiling fan, and a hammock.

Standard Room, 2 Queen Beds, Ocean View

8.8 out of 10
Excellent
(6 reviews)
  • Ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Located in Telchac Puerto, Reef Yucatan All Inclusive Hotel and Convention Center is on a private beach. Xcambó is another place to visit that comes recommended. Visit our Telchac Puerto travel guide
Map
Km. 35.6 Carretera Progreso-Telchac, Telchac Puerto, YUC, 97407

What's nearby

  • Pink Salt Flats
    5 min drive - 2.9 miles
  • Telchac Puerto Park
    7 min drive - 4.0 miles
  • Telchac Puerto City Hall
    7 min drive - 4.0 miles
  • Telchac Puerto Pier
    8 min drive - 4.2 miles
  • Telchac Puerto Lighthouse
    8 min drive - 4.2 miles

Getting around

  • Mérida International Airport (MID)
    84 min drive

Restaurants

  • Kokomo
    9 min drive
  • Restaurante Sea Friend
    9 min drive
  • Coloso Del Mar
    9 min drive
  • Palmarena
    8 min drive
  • Amanecer
    9 min drive

About this property

Reef Yucatan All Inclusive Hotel and Convention Center

  • Family-friendly hotel near Xcambó
  • You can look forward to a nightclub, a poolside bar, and a terrace at Reef Yucatan All Inclusive Hotel and Convention Center. This hotel is a great place to bask in the sun with a private beach, sun loungers, and beach volleyball. Be sure to enjoy international cuisine and more at the two on-site restaurants. Enjoy onsite activities like kayaking and basketball. In addition to a garden and a playground, guests can connect to free WiFi in public areas.
  • You'll also enjoy perks such as:
    • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
    • Free self parking
    • An outdoor tennis court, a porter/bellhop, and laundry services
    • Wedding services, smoke-free premises, and a 24-hour front desk
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 135 rooms boast comforts such as air conditioning.
  • Extra amenities include:
    • Bathrooms with tubs or showers and free toiletries
    • Smart TVs with cable channels
    • Balconies, ceiling fans, and daily housekeeping

All inclusive details

  • All-inclusive room rates at Reef Yucatan All Inclusive Hotel and Convention Center are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • Buffet and à la carte meals, snacks, and select beverages included

Activities and facilities/equipment

  • All non-motorized water sports are included.

Water activities

  • Kayaking

Land activities

    • Tennis
    • Volleyball

Entertainment

    • Onsite entertainment and activities
    • Access to onsite nightclubs
    • Onsite live performances

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Balche Hanal
  • Maalob Hanal

Things to do

  • Basketball
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 12 buildings
  • 3 floors
  • Banquet hall
  • Built in 1998
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Beach

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 750 per pet, per stay, plus a deposit of MXN 2000 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 22 lbs per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 750 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Frequently asked questions

Does Reef Yucatan All Inclusive Hotel and Convention Center have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Reef Yucatan All Inclusive Hotel and Convention Center?

As of Sep 21, 2026, prices found for a 1-night stay for 2 adults at Reef Yucatan All Inclusive Hotel and Convention Center on Oct 18, 2026 start from $148, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Reef Yucatan All Inclusive Hotel and Convention Center pet-friendly?

Yes, Reef Yucatan All Inclusive Hotel and Convention Center allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a deposit of MXN 2000 per stay and a fee of MXN 750 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Reef Yucatan All Inclusive Hotel and Convention Center?

Check-in start time: 3 PM; Check-in end time: 10 PM. After-hours check-in is not available.

What time is check-out at Reef Yucatan All Inclusive Hotel and Convention Center?

Check-out is at noon.

Are there all-inclusive benefits at Reef Yucatan All Inclusive Hotel and Convention Center?

Some rate plans available at this hotel are all-inclusive.

Where is Reef Yucatan All Inclusive Hotel and Convention Center located?

Nestled on the beach, this Telchac Puerto hotel is 4 mi (6.5 km) from Xcambó.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reef Yucatan All Inclusive Hotel and Convention Center Reviews

7.4

Good

7.8

Cleanliness

7.8

Location

8.4

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 316 out of 899 reviews
Rating 8 - Good. 248 out of 899 reviews
Rating 6 - Okay. 156 out of 899 reviews
Rating 4 - Poor. 88 out of 899 reviews
Rating 2 - Terrible. 91 out of 899 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The property is located in a unique area and is surrounded by lots of vegetation. The beach is very small but it has a nice sunbathing area. It’s a good choice.
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Lack of maintenance on few areas, like tile on pool coming apart. Rooms might need some upgrades due to humidity. The staff very attentive and helpful
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Very friendly staff!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
good service clean rooms
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for couples and families. Staff was very nice and helpful
Stayed 2 nights in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 2nd time around 1at time was OK (1 year ago) hotel was under remodel. This time around Hotel is still under remodel (working notice during day), food was the same buffet except this time many items were cold even at start of buffet and NOT replenished, if you got lucky to get something good, otherwise out of luck as they didn't replanished. Being an "all inclusive" the variety was very limited and or down to cheap items flavorless very basic, same as drinks. As for room Nothing compared to a year ago. This time Room had No towels, when tried to call front desk the "Phone" was there but unable to plug to wall jack as phone was unable to connect (old phone/bad jacks) No remote control for TV, AC leaking above ceilings in restroom, no hot water, shower took very long to drain so your feet be underwater while taking shower. Although we told front desk that wife had a broken foot and we needed a lower level room they gave us a 3rd floor room with no elevator. The swimming pool was "opaque in color" so we did not feel confortable to use (looked dirty) When we explained issues with room to front desk They didn't resolved issues nor offered to get us into another room. When confronted with cold food we were just brushed off saying that's how it came out of kitchen without offering a meet with manager. In short 1 year ago seemed to have had MUCH BETTER management This time around MANAGEMENET/FACILITY much to be desired Unfortunately to the point we will NOT return
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Everything was good
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and food, room with a hammock, beautiful shower and warm water, nice pool, great music and not too loud, just enough fun.
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
While this is an older resort, the staff was extremely couteous and attentive. The rooms were very clean and housekeeping attended them every day. The front desk staff were very helpful and put us in touch with very competent transportation, as the resort is a bit off the beaten track, which added to its appeal for us. The food was excellent and the wait staff made every meal special. There were plenty of options for us. They made a great vacation that much better.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
I loved it, very clean, the staff was super friendly and the food was delicious. Definently coming back.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Excellent outstannding quality service
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Property conditions & facilities
The property was really nice clean and staff was great. There was hardly anyone who spoke English. I guess I need to really learn Spanish..
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate the friendliness of the staff, I like that it isn't too loud except for a couple occasions like christmas dinner. I find it is a good value to be right beside the ocean and having all meals covered plus snacks and several drink options. Yes it is a bit of a drive away from Merida but that puts it close to wild flamingos.
Stayed 7 nights in Dec 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were great. The grounds are really impressive. Loved hearing the waves crash against the retaining wall. Some of the food was very good, some was just so so. They need better steam tables to keep the food warm. Also, this isn't their fault, but the road that leads to Reef Yucatan and other nearby resorts is ridiculous. It's like an obstacle course of potholes.
Stayed 3 nights in Jan 2025
Verified review

6/10 Okay

Liked: Staff & service
The property could be very special but, looks like the owners have not done any renovations for years. No access to the beach because of erosion. The rooms lacked decor. The buffet was undesirable. Cold food and lack of choices. The staff was wonderful though. Very friendly.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok. Nice ocean views that what I book with you…. but needs a lot of attention like cleaning maintenance and the enter to the property is to bad a lot of holes to get in to the property. At least make a drive way. Food was ok. But coffee on a foam cup?? Really?? Drinks really bad.
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities
The beach is practically inaccesible, stairs go down right to the water, no beach to walk/stay, the room had the bathroom door loose on the top so you needed to push it up in order to close it, for my 7 year old daughter this was impossible because of the door weight, so she needed help everytime she needed to use the restroom, buildings are old and need maintenance, but all in all it was a good place, at nights, it is so calm that you can enjoy the sea sound and moonlight like no other place in crowded hotel áreas. Food was ok, but service was slow, and not a lot of options to choose from.
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Hotel. Everything was smooth and enjoyable from beginning to end. When we first arrived, we were assigned a room that felt a bit too humid - understandable for the area, but since I was traveling with two babies, I mentioned it to the reception team. They were incredibly kind and immediately allowed me to choose a different room without any hesitation. After that, everything was perfect. The food was tasty every day, with plenty of options for all ages. The beach area isn't huge, but it's great for kids and families. Safe, calm, and easy to enjoy. The staff throughout the hotel were friendly and helpful, and the short walking distances inside the property made everything convenient. Overall, it was a great experience, and I would happily stay here again.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, excellent customer service, and a beautiful ocean view.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here will stay here again
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Buffet was nice, pool was ok but not very clean, room was ok but I think better maintenance of facility would be nice. Laundry service was expensive (in my opinion). Had a big excavator working right next to pool so kind of takes away from the relaxing beach atmosphere. It was ok. Not the best but not the worst
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
It was just a nice place.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for where locals vacation, this is it. Roughly an hour from the Mérida airport, the hotel nails that laid-back Yucatán vibe. Mornings on the private beach, afternoons by the pool with more drinks and snacks than you can try. It’s the kind of place you go to actually unwind. Highly recommend for anyone craving a slow-paced escape.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent and very accomadating.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was perfect Very relaxing
Stayed 6 nights in Aug 2025