Reef Yucatan All Inclusive Hotel and Convention Center

Property class: 3

Choose dates to view prices

Located close to Xcambó, Reef Yucatan All Inclusive Hotel and Convention Center provides a nightclub, a poolside bar, and a terrace. This hotel is a great place to bask in the sun with a private beach, sun loungers, and beach volleyball. Be sure to enjoy international cuisine and more at the two on-site restaurants. Enjoy onsite activities like kayaking and basketball. Free WiFi in public areas is available to all guests, along with a garden and a playground.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds, Garden View

A hotel room with two beds, a nightstand with a lamp, and a decorative headboard.

Standard Room, 2 Queen Beds, Garden View

7.8 out of 10
Good
(30 reviews)
  • Garden view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Garden View

A neatly arranged bedroom with a bed, bedside lamp, and a mirror.

Standard Room, 1 King Bed, Garden View

8.2 out of 10
Very good
(20 reviews)
  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View

A modern bedroom with a large bed, a TV mounted on the wall, and a view of the ocean through the window.

Premium Room, 1 King Bed, Ocean View

  • Ocean view
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Ocean View

A hotel room with two beds, a balcony with a view of palm trees, and a large hanging light fixture.

Premium Room, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Sea View

A neatly made bed with striped bedding and decorative pillows, flanked by two bedside tables with lamps.

Standard Room, 1 King Bed, Sea View

7.4 out of 10
Good
(6 reviews)
  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Ocean View

A bedroom with two beds, a ceiling fan, and a hammock.

Standard Room, 2 Queen Beds, Ocean View

8.8 out of 10
Excellent
(6 reviews)
  • Ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Located in Telchac Puerto, Reef Yucatan All Inclusive Hotel and Convention Center is on a private beach. Xcambó is another place to visit that comes recommended. Visit our Telchac Puerto travel guide
Map
Km. 35.6 Carretera Progreso-Telchac, Telchac Puerto, YUC, 97407

What's nearby

  • Pink Salt Flats
    5 min drive - 2.9 miles
  • Telchac Puerto Park
    6 min drive - 4.0 miles
  • Telchac Puerto City Hall
    6 min drive - 4.0 miles
  • Telchac Puerto Lighthouse
    7 min drive - 4.2 miles
  • Telchac Puerto Pier
    7 min drive - 4.2 miles

Getting around

  • Mérida International Airport (MID)
    84 min drive

Restaurants

  • Kokomo
    9 min drive
  • Restaurante Sea Friend
    9 min drive
  • Coloso Del Mar
    9 min drive
  • Palmarena
    8 min drive
  • Pizza Paradiso
    4 min drive

About this property

Reef Yucatan All Inclusive Hotel and Convention Center

  • Family-friendly hotel near Xcambó
  • You can look forward to a nightclub, a poolside bar, and a terrace at Reef Yucatan All Inclusive Hotel and Convention Center. This hotel is a great place to bask in the sun with a private beach, sun loungers, and beach volleyball. Be sure to enjoy international cuisine and more at the two on-site restaurants. Enjoy onsite activities like kayaking and basketball. In addition to a garden and a playground, guests can connect to free WiFi in public areas.
  • You'll also enjoy perks such as:
    • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
    • Free self parking
    • An outdoor tennis court, concierge services, and luggage storage
    • Beach umbrellas, a banquet hall, and a gift shop
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 135 rooms boast comforts such as air conditioning.
  • Extra amenities include:
    • Bathrooms with tubs or showers and free toiletries
    • Smart TVs with cable channels
    • Balconies, ceiling fans, and daily housekeeping

All inclusive details

  • All-inclusive room rates at Reef Yucatan All Inclusive Hotel and Convention Center are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • Buffet and à la carte meals, snacks, and select beverages included

Activities and facilities/equipment

  • All non-motorized water sports are included.

Water activities

  • Kayaking

Land activities

    • Tennis
    • Volleyball

Entertainment

    • Onsite entertainment and activities
    • Access to onsite nightclubs
    • Onsite live performances

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Frequently asked questions

Does Reef Yucatan All Inclusive Hotel and Convention Center have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Reef Yucatan All Inclusive Hotel and Convention Center?

As of Nov 10, 2026, prices found for a 1-night stay for 2 adults at Reef Yucatan All Inclusive Hotel and Convention Center on Nov 25, 2026 start from $139, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Reef Yucatan All Inclusive Hotel and Convention Center pet-friendly?

Yes, Reef Yucatan All Inclusive Hotel and Convention Center allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a deposit of MXN 2000 per stay and a fee of MXN 750 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Reef Yucatan All Inclusive Hotel and Convention Center?

Check-in start time: 3 PM; Check-in end time: 10 PM. After-hours check-in is not available.

What time is check-out at Reef Yucatan All Inclusive Hotel and Convention Center?

Check-out is at noon.

Are there all-inclusive benefits at Reef Yucatan All Inclusive Hotel and Convention Center?

Some rate plans available at this hotel are all-inclusive.

Where is Reef Yucatan All Inclusive Hotel and Convention Center located?

Nestled on the beach, this Telchac Puerto hotel is 4 mi (6.5 km) from Xcambó.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reef Yucatan All Inclusive Hotel and Convention Center Reviews

7.4

Good

7.8

Cleanliness

7.8

Location

8.4

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 320 out of 908 reviews
Rating 8 - Good. 249 out of 908 reviews
Rating 6 - Okay. 158 out of 908 reviews
Rating 4 - Poor. 89 out of 908 reviews
Rating 2 - Terrible. 92 out of 908 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service
SIN COMENTARIOS
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There under construction they place is looking better still would like the pool to get remodeled
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar
Stayed 3 nights in Oct 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms smelled bad, the sheets were stained and that was normal when asked staff to change sheets. No hot water...... Very unkept buildings. Nothing like the pictures. The staff was nice and that i feel bad for writing this. Not their fault.
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es muy atento, ha mejorado mucho el hotel, habitaciones muy confortables, lo único que no me gustó tanto fue la comida, pero sin dudarlo regresaría
Stayed 2 nights in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Remodelaron la habitación Premium el ventilador no se apagaba, entre claridad por la puerta del balcón a las puertas que pusieron en vez de cortinas se abrían a cada rato, faltaba mobiliario, el Sr de la recepción terrible trato ya la srita. de la recepción amablemente nos cambió a otra habitación premium, a los alimentos le falta variedad en la comida y cena, en el desayuno de lujo, la playa es lo mejor la parte remodelada, me encantó, el personal muy amable eso igual me gustó, habitación limpia, en el balcón pedimos pusieran una mesita y 2 sillas ya que no había nada, siento que estaba mejor la habitación vista al mar antes de remodelarlas, poniendo más atención en esos detalles podrían mejorar y en recepción que atienda alguien amable por favor y sobretodo en solucionar algún inconveniente que surja,la playa ❤️ prefiero quedarme con lo bueno y lo que disfrutamos 🙌
Stayed 1 night in Oct 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed a whole week along with my wife and two daughters, we needed to do some paperwork and took advantage to visit surroundings, I hoped to spend time at the hotel but had to plan activities outside due to the bad state of the facilities. Hotel is old, lacks mainteinance and cleaning. The rooms don´t have furniture enough not even to hang or place clothes, I had to put myand my daughter´s luggage on the floor the whole week. Towels were teared off, old and smell badly, not to mention that we had to walk to the reception to ask for more because the phone was not working. Internet is not available at the property, except nearby the reception and the speed connection is really slow. We needed to connect to plan activities but we had to get out to do so. In terms of facilities, rooftop at the balcony was missing, it looks like a storm took it off and they never repaired it, looking at other rooms it was the same all around At the restauraurant staff is not enough and even when they do their best to attend guests they get saturated, mainly the boy preparing omelettes. I don´t usually post this type of feedback but the property over sells it self in the Internet, pictures are far from what it is. Hopefully management reads this and: - Adjust media at the website tto match their current status - Lower hotel category, not more than 2 or 3 stars - Correct all their defficiencies, it is a really bad experience for a guest to stay there I DON´T RECCOMEND TO STAY AT THIS HOTEL
Stayed 6 nights in Sep 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 2nd time around 1at time was OK (1 year ago) hotel was under remodel. This time around Hotel is still under remodel (working notice during day), food was the same buffet except this time many items were cold even at start of buffet and NOT replenished, if you got lucky to get something good, otherwise out of luck as they didn't replanished. Being an "all inclusive" the variety was very limited and or down to cheap items flavorless very basic, same as drinks. As for room Nothing compared to a year ago. This time Room had No towels, when tried to call front desk the "Phone" was there but unable to plug to wall jack as phone was unable to connect (old phone/bad jacks) No remote control for TV, AC leaking above ceilings in restroom, no hot water, shower took very long to drain so your feet be underwater while taking shower. Although we told front desk that wife had a broken foot and we needed a lower level room they gave us a 3rd floor room with no elevator. The swimming pool was "opaque in color" so we did not feel confortable to use (looked dirty) When we explained issues with room to front desk They didn't resolved issues nor offered to get us into another room. When confronted with cold food we were just brushed off saying that's how it came out of kitchen without offering a meet with manager. In short 1 year ago seemed to have had MUCH BETTER management This time around MANAGEMENET/FACILITY much to be desired Unfortunately to the point we will NOT return
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo el servicio y las atenciones del personal estuvieron excelentes.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar muy tranquilo para disfrutar en familia
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo
Stayed 3 nights in Sep 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Este hotel se nombra all inclusive, pero es de una deficiencia inaudita, solo sierven desayuno dos horas en la mañana muy basico, y cuando pasa la primera hora no queda de nada, un chef con una cola enorme para un omelet, y lo demas de pesima calidad, los jugos nadie los puede tomar, si quieres crema en el caffe tienen que buscarla en los bolsillos de los meseros y no existe mantequilla para el pan, luego sirven el almuerzo por 2 horas otra ves con un solo menu, una carne, un arroz y unos vegetales azquerosos y luego en la noche 2 horas mas para cenar de igual manera, a las 10:00 pm cierra todo y quedas en una completa oscuridad y aburrimiento, no hay animacion durante la semana, solo el fin de semana, y entre semana por el dia solo hubo actividad 1 dia porque nos invadio una excursion que llego de un crucero y animacion trabajo para ellos, como si nosotros no existieramos, por otra parte las habitaciones un desastre, baños tupidos dos dias, cambio de habitacion al segundo dia que era una catastrofe, no habia toallas en las habitaciones, el primer dia llegue de noche y no habia toallas y la recepcion dijo espere a manana por la manana a las 9:00 am. Es el peor hotel de mexico.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Hotel. Everything was smooth and enjoyable from beginning to end. When we first arrived, we were assigned a room that felt a bit too humid - understandable for the area, but since I was traveling with two babies, I mentioned it to the reception team. They were incredibly kind and immediately allowed me to choose a different room without any hesitation. After that, everything was perfect. The food was tasty every day, with plenty of options for all ages. The beach area isn't huge, but it's great for kids and families. Safe, calm, and easy to enjoy. The staff throughout the hotel were friendly and helpful, and the short walking distances inside the property made everything convenient. Overall, it was a great experience, and I would happily stay here again.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Buena comida, me gusto el mar que no tenía sargazo, piscina bien, serviciales solo el wifi no llega bien a las habitaciones y no servía la tv y se pidió una amenidad de cumpleaños y dijeron q no se podía por q el hotel estaba lleno
Stayed 1 night in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
El servicio del personal fue bueno lo único rescatable,el área de alberca terrible la piscinas llena con agua de mar y no tenían por lo menos una reciclamiento de la misma las trampas de basura de la misma con muy mal olor y moho, la habitación colchones viejos y sucios y las sábanas percudidas y los rodapiés sucios, el baño presentaba moho paredes, servicio dé alimentos no daban el servicio que se ofrecía en la publicidad, bar muy sucio. No recomiendo la estancia en este hotel , teníamos una reserva por 5 días y solo aguantamos un día
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Los cuartos y la comida estaban bien. La playa excelente. Sin embargo,los vasos de las bebidas huelen a humedad. La alberca estaba parte en mantenimiento. El show de las noches no fue de nuestro gusto.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Me gustó la habitación limpia, la comida, el mar (que en esta ocasión estaba muy limpio) y la atención del personal de las áreas de comida. Sin embargo hubo detalles que no fueron de mi agrado, como la habitación que mostraba que ya requería mantenimiento en las puertas y en el aire acondicionado. También le hacía falta las toallas, el agua para beber el control de la televisión. Y otra cosa que no me gustó fue el tiempo que tardaron para entregar la habitación.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La playa limpia y la vista al mar excelente.... punto a mejorar el número de fumadores significativo en un lugar donde se dice que es libre de tabaco
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness
Fue un poco complicado el check in, la extensión de la estancia no la aplicaron a través de la app, entonces no se acumuló en el rewards.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quisiera felicitar al personal de todas las áreas , por su gran espíritu de servicio y amabilidad , así como su disposición para atender las necesidades del visitante, y con todo respeto quisiera sugerir a la empresa el mejoramiento de las instalaciones, yo sé que no es nada fácil , por todo el proceso que se requiere , y si en estos momentos son muy buenas sus instalaciones, con planeación para mejorar por áreas sería cada vez mejor , una sugerencia es que se ubicara una regadera cerca de la salida del acceso y salida a la playa para evitar que la arena sea llevada a otras áreas del hotel, así mismo el área del comedor llega a ser en ocasiones necesario más mesas ya que en los momentos de mayor demanda los huéspedes no todos logran tener acceso a una mesa. Todo lo anterior con el debido respeto a su empresa , por su atención mil gracias
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Excelente opción a pie de playa, habitaciones cerca de playa, restaurantes y piscina, playa muy tranquila y bajita para los niños. Les falta variedad en el restaurante buffet, y en el bar, piscina le falta iluminación.
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
La habitación era frente al mar eso fue positivo pero las sábanas tenían un poco de arena y el colchón (el box) estaba sucio. El personal muy amable todos. Su bufet básico, bueno pero básico. Poca variedad. El WiFi era muy bajo en la habitación y deficiente en áreas comunes. La ubicación frente al mar tiene una playa muy calmada y poco oleaje, excelente para niños y para nadar. A considerar también que lo más cercano en servicios es Telchac Puerto (15 minutos) pero Plaza la Isla y City Center están a 1 hora, si tienes auto puedes moverte con facilidad. En general todo muy bien y con gusto regresaría.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
El hotel en general muy bien. El personal le hace falta atención al huesped. El personal de recepción muy atentos y amables al recibir y la atención al cliente. El personal en general del restaurante y barra tienen una actitud fría y poca atención al huesped, excepción de dos personas que su atención fue muy buena y amable. Mi reconocimiento al sr Benigno (Benny) y la señora de la tarde que esta en la plancha.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Me agradó la ubicación privilegiada de la playa, pero no hay variedad del buffet siempre lo mismo papas y salchichas etc, las toallas de baño muy percudidas se ven sucias y mi habitación la limpiaban hasta las 5 pm
Stayed 3 nights in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service, property conditions & facilities
La alberca estaba muy sucia y la comida, aunque es buffet no es muy variada. Las atracciones como el kayac, es solo uno para todos los huéspedes, así que el tiempo que te lo dan es de solo 5 minutos.
Stayed 1 night in Apr 2026