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Alteza Polanco

Photo gallery for Alteza Polanco

Featured Image
Terrace/Patio
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Overview of Alteza Polanco

VIP Access

Alteza Polanco

4 out of 5

4.0/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
Blas Pascal No. 111, Mexico City, CDMX, 11510

Explore the area

  • Popular LocationMuseo Soumaya11 min walk
  • Popular LocationAvenida Presidente Masaryk11 min walk
  • Popular LocationAntara Polanco18 min walk
  • AirportMexico City, Distrito Federal (MEX-Mexico City Intl.)36 min drive

Choose dates to view prices

About this area

Mexico City

In the entertainment district, Alteza Polanco is in Mexico City's Polanco neighborhood, a walkable area with good shopping. Plaza Polanco and Plaza Carso Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chapultepec Park. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Arena Mexico.

What's nearby

  • Plaza Polanco - 2 min walk
  • Plaza Carso Shopping Center - 9 min walk
  • Museo Soumaya - 11 min walk
  • Avenida Presidente Masaryk - 11 min walk
  • Antara Polanco - 18 min walk

Getting around

  • Polanco Station - 3 min drive
  • Mexico City Buenavista Station - 7 min drive
  • Benito Juarez International Airport (MEX) - 36 min drive

Restaurants

  • Restaurante — 1 min walk
  • Fonda Mexicana — 2 min walk
  • Peace & Love — 4 min walk
  • Caldos Riesi — 5 min walk
  • Caldos D'Leo — 5 min walk

About this property

Alteza Polanco

4-star Mexico City hotel in Polanco, near Plaza Polanco
A restaurant, a fitness center, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, massage/treatment rooms, conference space, and concierge services are onsite. All 70 rooms offer free WiFi, room service, and flat-screen TVs with cable channels. Guests will also find espresso makers, in-room massages, and hair dryers.
Alteza Polanco offers 70 air-conditioned accommodations with espresso makers and safes. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms and outdoor treatment areas. Services include hot stone massages and massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 6.00-18.00 per person
  • 1 restaurant
  • Room service available

Things to do

  • Fitness center
  • Spa services

Family friendly

  • Laundry facilities

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Conference space (474 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 2 treatment rooms
  • Massage - hot stone
  • Massage/treatment rooms
  • Outdoor treatment areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Cable channels

Food and drink

  • Espresso maker

More

  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 6.00 and USD 18.00 per person (approximately)
  • Airport shuttle fee: USD 70 per vehicle (roundtrip)
  • Self parking fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding

Property is also known as

Alteza Polanco Hotel
Alteza Hotel
Alteza Polanco
Alteza Polanco Hotel
Alteza Polanco Mexico City
Alteza Polanco Hotel
Alteza Hotel
Hotel Alteza Polanco Mexico City
Mexico City Alteza Polanco Hotel
Hotel Alteza Polanco
Alteza Polanco Mexico City
Alteza
Alteza Polanco Hotel Mexico City

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 122 out of 322 reviews
5 - Excellent 38%
Rating 4 - Good. 115 out of 322 reviews
4 - Good 36%
Rating 3 - Okay. 57 out of 322 reviews
3 - Okay 18%
Rating 2 - Poor. 18 out of 322 reviews
2 - Poor 6%
Rating 1 - Terrible. 10 out of 322 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean professional friendly
Stayed 4 nights in Jul 2021

3/5 Okay

Stayed 2 nights in Jun 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Big room , cleanliness, breakfast on rooftop
Stayed 3 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, hotel cómodo y personal amable
Stayed 4 nights in May 2021

4/5 Good

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Loved the little balcony off our room. It was nice to have a continental breakfast included although the coffee was bitter & way too strong. Maybe real cream or milk, not powdered would have helped. The floor was very dirty:dusty. The staff was very nice, held our stuff for a few hours and gave us free water. Great location for what we needed to do.
Stayed 1 night in Apr 2021