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Alteza Polanco - Near Museo Soumaya

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Junior Suite, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Master Suite, 1 Queen Bed, Interior View | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Suite, 1 Queen Bed, Exterior View | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Junior Suite, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Overview of Alteza Polanco - Near Museo Soumaya

VIP Access

Alteza Polanco - Near Museo Soumaya

4.0 star property

4.1/5 Very Good

Top rated for eco-friendliness (4.5/5)

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Spa
  • Gym
  • Outdoor Space
Map
Blas Pascal No. 111, Mexico City, 11510

Explore the area

  • Popular LocationAntara Polanco11 min walk
  • Popular LocationMuseo Soumaya11 min walk
  • Popular LocationAvenida Presidente Masaryk11 min walk
  • AirportMexico City (MEX-Mexico City Intl.)40 min drive

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Master Suite, 1 Queen Bed, Interior View

  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Exterior View

  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Double Beds

  • 323 sq ft
  • Studio
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 2 Double Beds

  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 Queen Bed

  • 301 sq ft
  • Studio
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 Queen Bed

  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Master Suite, 1 Queen Bed, Exterior View

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About this area

Mexico City

In the entertainment district, Alteza Polanco - Near Museo Soumaya is in Polanco, a walkable area in Mexico City with good shopping. Museo Soumaya and Museo Jumex are cultural highlights, and travelers looking to shop may want to visit Plaza Polanco and Plaza Carso Shopping Center. Don't miss out on a visit to Acuario Inbursa.

What's nearby

  • Plaza Polanco - 2 min walk
  • Plaza Carso Shopping Center - 9 min walk
  • Antara Polanco - 11 min walk
  • Museo Soumaya - 11 min walk
  • Avenida Presidente Masaryk - 11 min walk

Getting around

  • Polanco Station - 3 min drive
  • Mexico City Buenavista Station - 7 min drive
  • Benito Juarez International Airport (MEX) - 41 min drive

Restaurants

  • Peace & Love - 4 min walk
  • Caldos Riesi - 5 min walk
  • Caldos D'Leo - 5 min walk
  • El Puntal del Norte - 7 min walk
  • Angus Butcher House - 9 min walk

About this property

Alteza Polanco - Near Museo Soumaya

4-star Mexico City aparthotel in Polanco, near Plaza Polanco

Property Location
With a stay at Alteza Polanco in Mexico City (Polanco), you'll be steps from Plaza Polanco and 9 minutes by foot from Plaza Carso Shopping Center. This 4-star hotel is 1.5 mi (2.4 km) from Chapultepec Park and 1.5 mi (2.4 km) from Antara Polanco.

Rooms
Make yourself at home in one of the 70 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a fireplace in the lobby.

Dining
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Restaurante, or stay in and take advantage of the room service (during limited hours). Continental breakfasts are available daily from 7 AM to noon for a fee.

Business, Other Amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Mexico City? This hotel has facilities measuring 474 square feet (44 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Alteza Polanco - Near Museo Soumaya offers 70 air-conditioned accommodations with espresso makers and safes. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Mexico City aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms and outdoor treatment areas. Services include deep-tissue massages and sports massages.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Property is kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Pool/Spa

  • Massages
  • Spa services
  • 2 treatment rooms
  • Outdoor treatment area
  • Deep-tissue massages
  • Sports massage

Internet

  • Free WiFi

Parking and transportation

  • Covered self parking on site (USD 10 per night)
  • Wheelchair-accessible parking available
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Children stay free

Restaurants on site

  • Restaurante

Food and drink

  • Espresso maker

Dining

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 6.00-18.00 per person
  • 1 restaurant
  • Room service available

Bedrooms

  • Hypo-allergenic bedding
  • Bed sheets provided

Bathrooms

  • Shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable service
  • TV in a common area

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk
  • Conference space (474 square feet)

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Elevator
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • In-room massages
  • 24-hour front desk

Location highlights

  • In the shopping district
  • In the entertainment district

Things to do

  • Fitness center

Safety features

  • Fire extinguisher
  • First aid kit
  • Smoke detector

General

  • 70 rooms
  • 8 floors
  • 1 building
  • Built in 2014
  • Romance packages available

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Policies

Check-in

92% of travelers were happy with check-in
Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 6.00 and USD 18.00 per person (approximately)
  • Airport shuttle fee: USD 70 per vehicle (roundtrip)
  • Covered self parking fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Alteza Polanco Hotel
Alteza Hotel
Alteza Polanco
Alteza Polanco Hotel
Alteza Hotel
Hotel Alteza Polanco Mexico City
Mexico City Alteza Polanco Hotel
Hotel Alteza Polanco
Alteza Polanco Mexico City
Alteza
Alteza Polanco

Frequently asked questions

Is Alteza Polanco - Near Museo Soumaya pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Alteza Polanco - Near Museo Soumaya?

As of Sep 28, 2022, prices found for a 1-night stay for 2 adults at Alteza Polanco - Near Museo Soumaya on Oct 14, 2022 start from $123.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Alteza Polanco - Near Museo Soumaya?

Self parking is available for USD 10 per night. Limited spots are available.

What time is check-in at Alteza Polanco - Near Museo Soumaya?

Check-in begins at 3 PM.

What time is check-out at Alteza Polanco - Near Museo Soumaya?

Check-out is at noon.

Does Alteza Polanco - Near Museo Soumaya provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 70 per vehicle applies.

Where is Alteza Polanco - Near Museo Soumaya located?

Located in Polanco, this aparthotel is within a 10-minute walk of Plaza Polanco, Plaza Carso Shopping Center, and Acuario Inbursa. Antara Polanco and Museo Soumaya are also within 15 minutes. Polanco Station is 29 minutes by foot.

Can I cancel my reservation for free at Alteza Polanco - Near Museo Soumaya and receive a full refund?

Yes, Alteza Polanco - Near Museo Soumaya offers free cancellation on select room rates, because flexibility matters! Please refer to Alteza Polanco - Near Museo Soumaya cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 181 out of 417 reviews
5 - Excellent 43%
Rating 4 - Good. 141 out of 417 reviews
4 - Good 34%
Rating 3 - Okay. 63 out of 417 reviews
3 - Okay 15%
Rating 2 - Poor. 21 out of 417 reviews
2 - Poor 5%