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Live Aqua Urban Resort México

Photo gallery for Live Aqua Urban Resort México

Primary image
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Executive Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Overview of Live Aqua Urban Resort México

VIP Access

Live Aqua Urban Resort México

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
Av. Paseo de los Tamarindos No. 98, Col. Bosques de las Lomas, Mexico City, 05120

Explore the area

  • Popular LocationArcos Bosques4 min walk
  • Popular LocationCiudad de los Ninos11 min drive
  • Popular LocationCenttral Interlomas16 min drive
  • AirportMexico City (MEX-Mexico City Intl.)50 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Mexico City

Live Aqua Urban Resort México is located in Santa Fe, a neighborhood in Mexico City, and is in a shopping district. Arcos Bosques and Paseo de la Reforma are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Parque La Mexicana and Chapultepec Park. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Estadio Azteca.

What's nearby

  • Arcos Bosques - 4 min walk
  • Centro Santa Fe - 4 min drive
  • Ciudad de los Ninos - 11 min drive
  • Centtral Interlomas - 16 min drive
  • Paseo Interlomas - 18 min drive

Getting around

  • Constituyentes Station - 8 min drive
  • Mexico City Buenavista Station - 14 min drive
  • Benito Juarez International Airport (MEX) - 50 min drive

Restaurants

  • Giornale Arcos Bosques - 2 min walk
  • Nugat - 10 min walk
  • Plaza Lilas - 12 min walk
  • La Imperial - 3 min drive
  • Estoril Bistro - 4 min drive

About this property

Live Aqua Urban Resort México

5-star luxury hotel near Paseo de la Reforma
At Live Aqua Urban Resort México, you can look forward to a roundtrip airport shuttle, shopping on site, and dry cleaning/laundry services. Treat yourself to a massage, a body scrub, or aromatherapy at the onsite spa. The onsite restaurant, Live, features garden views and Mexican cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.
Other perks at this hotel include:
  • Valet parking (surcharge), a 24-hour front desk, and a banquet hall
  • Free newspapers, multilingual staff, and express check-out
  • Concierge services, wedding services, and luggage storage
  • Guest reviews give top marks for the location
Room features
All guestrooms at Live Aqua Urban Resort México offer thoughtful touches such as 24-hour room service and pillow menus, as well as amenities like free WiFi and air conditioning.
Other amenities include:
  • Bathrooms with separate tubs/showers and hair dryers
  • 65-inch LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 100 per night)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Live

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Shopping

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 65-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Travelers also viewed these properties

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Policies

Check-in

92% of travelers were happy with check-in
Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 2000 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 44 lbs
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 1300 per vehicle (one-way)
  • Valet parking fee: MXN 100 per night
  • Pet fee: MXN 2000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Live Aqua Mexico City Hotel & Spa
Live Aqua México City Hotel Mexico City
Live Aqua México City Hotel
Live Aqua México City Mexico City
Live Aqua México City

Frequently asked questions

Is Live Aqua Urban Resort México pet-friendly?

Yes, this hotel allows dogs with a maximum weight of up to 44 lbs per pet. There's a fee of MXN 2000 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Live Aqua Urban Resort México?

As of Oct 4, 2022, prices found for a 1-night stay for 2 adults at Live Aqua Urban Resort México on Oct 7, 2022 start from $200.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Live Aqua Urban Resort México?

Valet parking is available for MXN 100 per night.

What time is check-in at Live Aqua Urban Resort México?

Check-in is from 3:00 PM - anytime.

What time is check-out at Live Aqua Urban Resort México?

Check-out is at noon.

Does Live Aqua Urban Resort México provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 1300 per vehicle applies.

Where is Live Aqua Urban Resort México located?

Located in Santa Fe, this luxury hotel is 0.2 mi (0.4 km) from Arcos Bosques and within 3 mi (5 km) of Parque La Mexicana and Paseo de la Reforma. Chapultepec Park and Auditorio Nacional are also within 6 mi (10 km).

Can I cancel my reservation for free at Live Aqua Urban Resort México and receive a full refund?

Yes, Live Aqua Urban Resort México offers free cancellation on select room rates, because flexibility matters! Please refer to Live Aqua Urban Resort México cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 593 out of 747 reviews
5 - Excellent 79%
Rating 4 - Good. 105 out of 747 reviews
4 - Good 14%
Rating 3 - Okay. 30 out of 747 reviews
3 - Okay 4%
Rating 2 - Poor. 8 out of 747 reviews
2 - Poor 1%
Rating 1 - Terrible. 11 out of 747 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities

4.8/5

Eco-friendliness

4/5 Good

Ruben, Calexico
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto q no se escucha ningun ruido entre cuartos. Tiene cerca a Santa Fe. No me gusto ya q le falta iluminacion en la habitacion y en el baño
Stayed 1 night in Sep 2022

3/5 Okay

Raquel
Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They didn’t respect my gold level
Stayed 1 night in Sep 2022

5/5 Excellent

FUAD, DALLAS
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option!
Stayed 2 nights in Sep 2022

3/5 Okay

DAURO, Fresno
Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Modern facilities very well located at a corporate-style area. They provide some treats and amenities by the elevator (cookies, fruits etc.) that make your day better. The property has nice spa and it is interconnected with an upscale mall.
Stayed 2 nights in Aug 2022

5/5 Excellent

ANA P TAPIA
Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I absolutely love this hotel, the customer service level is top level, one of the best. I love the look and feel, the room, the amenities, great experience.
Stayed 1 night in Aug 2022

5/5 Excellent

Carlos
Traveled with family
Liked: Cleanliness, property conditions & facilities
Great location Design Great staff
Stayed 4 nights in Jul 2022

5/5 Excellent

Paul, Williston
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

5/5 Excellent

Leonardo
Stayed 2 nights in May 2022

5/5 Excellent

Sharon
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 4 nights in May 2022

5/5 Excellent

Solange
Stayed 1 night in May 2022