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Sheraton Mexico City Maria Isabel Hotel

Photo gallery for Sheraton Mexico City Maria Isabel Hotel

Featured Image
Outdoor pool
Outdoor pool
32-inch flat-screen TV with satellite channels, TV
Premium bedding, minibar, in-room safe, desk

Overview of Sheraton Mexico City Maria Isabel Hotel

Sheraton Mexico City Maria Isabel Hotel

4 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Paseo de la Reforma 325, Col. Cuauhtemoc, Mexico City, CDMX, 06500

Explore the area

  • Popular LocationThe Angel of Independence Monument2 min walk
  • Popular LocationU.S. Embassy4 min walk
  • Popular LocationChapultepec Park16 min walk
  • AirportMexico City, Distrito Federal (MEX-Mexico City Intl.)27 min drive

Choose dates to view prices

About this area

Mexico City

Located in Mexico City, Sheraton Mexico City Maria Isabel Hotel is in the city center and near a metro station. Notable landmarks in the area include Diana the Huntress Fountain and The Angel of Independence Monument, and travelers wishing to experience a bit of culture can try Museo Nacional de Antropologia. Check out an event or a game at Auditorio Nacional, and consider making time for Parque Zoologico de Chapultepec, a top attraction not to be missed.

What's nearby

  • The Angel of Independence Monument - 2 min walk
  • U.S. Embassy - 4 min walk
  • British Embassy - 5 min walk
  • Reforma 222 - 9 min walk
  • Chapultepec Park - 16 min walk

Getting around

  • Mexico City Buenavista Station - 4 min drive
  • Sevilla Station - 13 min walk
  • Benito Juarez International Airport (MEX) - 27 min drive

Restaurants

  • Fiebre de Malta — 4 min walk
  • El Caminero — 4 min walk
  • Les Moustaches — 4 min walk
  • Chomp Chomp — 4 min walk
  • Pizzería Balboa — 4 min walk

About this property

Sheraton Mexico City Maria Isabel Hotel

4-star Mexico City hotel in Reforma, walk to The Angel of Independence Monument
A restaurant, an outdoor pool, and a 24-hour health club are available at this hotel. Additionally, a bar/lounge, a coffee shop/café, and a sauna are onsite. All 756 rooms offer WiFi, 24-hour room service, and flat-screen TVs with satellite channels. Other amenities available to guests include minibars, premium bedding, and coffee makers.
Sheraton Mexico City Maria Isabel Hotel offers 756 accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body treatments, and manicures and pedicures.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 199 per night)
  • Available in some public areas: WiFi (MXN 199 per night)

Parking and transportation

  • Valet parking on site (MXN 170 per day)
  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:30 AM: MXN 345 for adults and MXN 173 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour health club
  • Aerobics classes
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa services
  • Steam room
  • Tennis

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • German
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 2085.92 per pet, per stay, plus a one-time cleaning fee of MXN 1300
1 per room (up to 40 lbs)
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 345 for adults and MXN 173 for children (approximately)
  • Fee for in-room wireless Internet: MXN 199 per night (rates may vary)
  • Fee for wireless Internet in public areas: MXN 199 per night (rates may vary)
  • Valet parking fee: MXN 170 per day
  • Pet fee: MXN 2085.92 per pet, per stay plus MXN 1300 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Isabel Sheraton
Maria Sheraton
Sheraton Isabel
Sheraton Isabel Maria
Sheraton Maria
Sheraton Maria Isabel Hotel
Sheraton Maria Isabel Hotel & Towers
Sheraton Maria Isabel Hotel & Towers Mexico City
Sheraton Maria Isabel Towers
Sheraton Maria Isabel Towers Mexico City
Sheraton Mexico City Maria Isabel Hotel
Sheraton Mexico City Maria Isabel
Sheraton Maria Isabel
Mexico City Sheraton
Sheraton Mexico City Maria Isabel Hotel Hotel
Sheraton Mexico City Maria Isabel Hotel Mexico City
Sheraton Mexico City Maria Isabel Hotel Hotel Mexico City

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 730 out of 1188 reviews
5 - Excellent 61%
Rating 4 - Good. 303 out of 1188 reviews
4 - Good 26%
Rating 3 - Okay. 87 out of 1188 reviews
3 - Okay 7%
Rating 2 - Poor. 37 out of 1188 reviews
2 - Poor 3%
Rating 1 - Terrible. 31 out of 1188 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful in setting up covid testing for us on-site and arranging transportation to and from the airport. 10/10 would recommend.
Stayed 2 nights in Jul 2021

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Staff was professional and very helpful.
Stayed 3 nights in Jul 2021

4/5 Good

Stayed 7 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 4 nights in Jun 2021

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great hotel very welcoming to the guest. 5 stars recommend if you want to be around your tourist sites
Stayed 1 night in Jul 2021