Ratings based on 429 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
76% of guests recommend
4.5 Room cleanliness
3.9 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Charlotte,NC

Posted Nov 5, 2016
Very large 2 beds room w full size refrigerator and kitchen area. Large open space . Modern simple decor. Very clean. Friendly staff . ......................................................................... ....................................................................,,...
4 out of 5
by A verified traveler from Toronto

Close to everything and great view of harbour

Posted Oct 18, 2016
Lovely boutique hotel close to everything just make sure you have a car. Would appreciate if they would offer some decent coffee in the front lobby with real cream vs powdered, yuk! The rooms are very clean and everyone in Miami is extremely friendly even the police. I advise if you take the elevator to your room to only go up two people with luggage at a time as the elevator will not take the load of four people with luggage despite what is posted on the elevator. They have a lovely pool, everything is kept extremely clean and a great view of the harbor where local fishermen can be seen on the pier and there are boats that all come together at the local sandbanks. We shared the room with friends as they are very spacious and all have kitchenette with full sized fridges.
2 out of 5
by A verified traveler

Posted Sep 5, 2016 on Hotels
The hotel was somewhat nice but did not have anything to cook with most of the staff was very unhelpful except for the Colombian lady at the front the kitchen was pretty much useless unless your planning on bringing your own pots and pans. For a couple hundred a night it was not worth it.
4 out of 5
by A verified traveler from Oakhill, VA

Sorbet instead of a gelato !

Posted Aug 28, 2016
Pros: Nice, quite location, spacious rooms
Cons: Amenities are lacking, pool is dismally small - should add hot tub and add bar/towel service for pool and outside.
Location: Bal Harbor shopping, walk down to the beach.
This place has all the core elements - great location (its not close to SOBE), walk down to beach, the suite was clean, spacious and comfortable. Staff is generally pleasant. However conveniences like room service, SPA, even towel service for the pool, a bar, attentiveness of the hotel staff --- are missing. Staff is pleasant but sadly it does not make up for the shortcomings of the hotel. Examples: you have to get towels for the pool from the front desk, AND, return the used wet towels back to the front desk. The AC stopped working on our first night - they could not offer us another room (did not even think of it), and could not send anyone to fix it because there is no maintenance staff in the evening. It was +100 degrees F and 70% humidity in August in Miami and they had no fans, no alternate plans for something like this. However, we made the most of it and had a great stay.
5 out of 5
by A verified traveler from argentina

Lindo hotel a buen precio limpio

Posted Aug 19, 2016
Nos gustó mucho las habitaciones de muy buen tamaño el estacionamiento a buen precio la playa linda la habitación muy bien equipada
4 out of 5
by Tamie from DC

lovely hotel

Posted Aug 18, 2016 on Hotels
The room was perfect, it was nicely appointed. The room was spacious and comfortable. The neighborhood was quiet. There is nothing within walking distance but it was peaceful. The hotel was a little hard to find because you have to go under the overpass to find the entrance. I did not like finding out that parking was an additional fee and there is resort fee even though there is no beach.
3 out of 5
by Kevin from Chicago

Pretentious.

Posted Aug 16, 2016 on Hotels
We were passing through. The hotel shuttle did not take our party of five to the airport because there were not enough people. That was bad. The hotel requires a $200 deposit and they do not refund until after you leave. That is ridiculous. There was "soothing" music playing in the corridor all night. We left the bathroom fan on to help drown it out. The view was some bushes and the bottom of a roadway bridge. The price point was high. The effort to make the hotel very nice was obvious. But combination of details made it seem simply pretentious.
4 out of 5
by samantha

This traveler left a rating score only Posted Aug 14, 2016 on Hotels
3 out of 5
by Tacio from São Paulo

Hotel OK, sem nada de especial e com serviço ruim

Posted Aug 10, 2016 on Hotels
Hotel pretensioso, que pensa ser mais do que é. Coloca-se como um "hotel boutique", mas definitivamente não o é. Além disso, serviço deficiente (especialmente da gerente): fiz reserva para um casal e uma criança de 3 anos. Chegando ao quarto só havia a cama king do casal. Fui questionar por uma cama extra, e a gerente queria cobrar uma taxa de USD30 por dia pela cama extra (que deveria estar inclusa na reserva que fiz).
4 out of 5
by A verified traveler

excelente lugar, regular atención

Posted Aug 9, 2016 on Orbitz
Pros: la ubicación y la calidad de la habitación
Cons: con mejor atención sería el mejor lugar de miami
Location: plaza bel harbor
buena recepción ene nuestra llegada con la sorpresa que deberíamos de pagar 20 dlls diarios por "uso de playa", ademas de un cargo obligatorio de 200 dlls como deposito, la habitaci´pon muy bien, muy amplia y muy bien ubicada, la alberca muy pequeña y literalmente nos sacaron a las 8 pm por que una huésped "no quería que estuviéramos en la alberca", el Servicio de playa que "pagamos" solo consta de tres camastros con sombrilla el choco que cuida el área se apareció solo 10 mins de todos los días que estuvimos y no ofrecen ningún servicio ni agua... poca seguridad en la tina del baño, no manejan tapete antiderrapante, mi esposa se cayo afortunadamente sin consecuencias y la respuesta de la rcepciòn fue, lo sentimos pero no mateamos tapetes use las toallas