黑尔舍姆米歇尔汉姆修道院附近酒店

“Okay.”

“Great stay and breakfast with lovely owners”

“The rooms were upstairs from a skeavy pub. The pub was situated directly on a busy road. The room was hot and stuffy (no fan provided) so the window had to stay open. The traffic seemed to be roaring through my room. I had to beg for help carrying my bags up the stairs. English breakfast was offered but only with fried eggs (I can't digest fried food.). Coffee (no tea) was offered. I can't drink coffee. One of the worst places I stayed in the UK (& not cheap.)”

“Registration was cursory. Certainly not rude, just “fill in your details and here’s your key.” No offer of assistance for two seniors to carry suitcases up narrow stairs. No further information offered. Room was adequate. Shower is traditional British style - in a very high narrow tub, very dangerous for seniors in my opinion. Notice in room that no outside food allowed, and may result in an additional charge. Overall good value for money, but more of a two star than a three star hotel. ”

“The room was clean but patio door lock was broken. There were a couple of stains on the carpet. The water pressure in the shower was dreadful!”

“Good self serve breakfast”

“Very old property with upgrades so you have to expect some issues. - small rooms narrow corridors no lift small shower. Bed was great undulating floors made you feel drunk but I don’t drink so…. Worst problem was lack of parking. And it’s a long way away”

“There was a golden wedding lunch party on the Saturday I stayed and one couple brought their dog which constantly yapped all afternoon when they left it outside in the garden. It did not make for a very relaxing afternoon reading on the terrace.”

“Clean room and great staff”

“Breakfast is advertised as being available from 7. As we had a plane to catch we were keen to get it early. But hot food was not out until 7.15, fruit juice not until 7.20 and there was initially no bread to toast (just crumpets and muffins) and no butter. If breakfast is advertised from 7, everything should be available from 7, not 20 minutes later. very poor effort.”

“There were some lovely touches about the general accommodation such as pretty chandeliers, nice artwork and grand mirrors. We were in room 6 which was advertised as lacking natural light, this was fine, but the decor was so dark and such a dull lightbulb, it made the room feel so dingy. There was no plug point near the mirror, so doing hair was difficult. On the plus side the bed was very comfortable and there was a lovely big fan in the room to help combat the heat. Also the bathroom was……

“Staff very helpful, room clean and modern. quiet, did not hear other guests. Entrance to reception difficult slope if you have mobility issues”

“The hotel is a home from home with a luxury spa, Lovely staff and excellent food, it’s definitely worth the money. Lovely friendly atmosphere, gorgeous grounds and fabulous staff, I wish I could have stayed longer.”

“Rooms were ok. Bathroom was dire. I’m a size 10 … any bigger and the shower would be a struggle. It’s teeny tiny. There is no rack to put your shampoo on in the shower. So you have to put it on the floor and risk hitting your head against the wall as you pick it up. Overhead drencher shower did not work so had to use the hand shower. Bathroom floor had vinyl coming up the walls, like a boat, spattered with white paint. Dead fly on bathroom floor remained for the duration of the trip. Meals were……

“Fire alarm first night, stains on the mattress and pillow, the housemaid did not change the towels or the sheets, and the WiFi would not work.”