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Reviews of Mermaid Resort Puerto Galera

3 out of 5
Mermaid Resort Puerto Galera
Sabang Beach, Puerto Galera, Oriental Mindoro, Puerto Galera, Mindoro Oriental

Reviews

8.4

Very Good

Rating 10 - Excellent. 29 out of 66 reviews" "
Rating 8 - Good. 26 out of 66 reviews" "
Rating 6 - Okay. 6 out of 66 reviews" "
Rating 4 - Poor. 1 out of 66 reviews" "
Rating 2 - Terrible. 4 out of 66 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

AHMED

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful staying
Stayed 3 nights in Jan 2024

10/10 Excellent

Paul

Stayed 2 nights in Nov 2023

6/10 Okay

Michael

Traveled with group
It was good
Stayed 4 nights in Jul 2023

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dive shop and hotel clean and well maintained. Staff is always great. Front desk, bar, dive shop. Will always go back here.
Stayed 3 nights in Oct 2023

10/10 Excellent

Randell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Quality property with amazing and caring owners that take great care of their staff and property. Clean, cared for and pleasant..welcoming. A top notch must stay in Puerto Galera. The food is outstanding. Ill be back.

10/10 Excellent

Mikko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good value and friendly staff. Limited options for vegetarians on the menu however, that’s same for P G in general. That said, expanding the vegetarian options reflects contemporary trends. Rooms are very clean, would book it again.
Stayed 9 nights in Jun 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely well maintained, clean. Diving is also same quality- excellent and discounted for hotel guests. Joy from hotel staff was extremely responsive. Anthony, dive master, is one of a kind.
Stayed 3 nights in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are very helpful. They will answer all of you questions and help you arrange transportation and ever help you go to the clinic if you need it.
Stayed 6 nights in Dec 2019

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time staying here. It was my first time in Puerto Galera and when I come back again this will be my first choice of hotel. The location is great and staff couldn't be more friendly and helpful.
Stayed 2 nights in May 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best in Sabang
The Staff and management are wonderful. The room is great for the area and it is on par with the top hotels in the area. The only downside I can say is that smokers in others rooms cause the small to go into your room. Apparently my clothing absorbed the smell and it stunk up my suitcase that had to be dealt with when I got home. I will still be back and I recommend it to everyone!

10/10 Excellent

James, Redondo Beach, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Once of the best resorts in Sabang
Spent several days with them and I was pleased with my decision to stay at this location. - Quiet: Its not down in the heart of the city and clubs so you don't get the hustle and bustle and the noise that comes with it. Be aware that you are right next to the main road so you will hear cars and motorcycles. - Clean: The hotel is very clean and well maintained - Friendly: Everyone is very nice and helpful - Food: The food prepared was tasty and at a good price - Comfortable: The room is well done and they have hot water all the time. Bed is nice and the fridge in well stocked. I have to say the Liza was great in the dive area to help the divers with anything they could need. Anthony is a great Divemaster and I enjoyed diving with him (being an instructor I would welcome him to be my Divemaster) They clearly have the best boats in the area. Twin outboards and well designed.

6/10 Okay

John, Sydney

Mermaid Resort Sabang
It was enjoyable & a reasonable spot.Pool was overly warm.Dive facility excellent.Food expensive.Staff indifferent

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
decent hotel near beach
Efficient and trusting staff, good rooms, bar, pool for diving

10/10 Excellent

joe, tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean
very nice good bar and restaurant and helpful close to beach and

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Julien, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mermaid is the place to stay in PG
Clean, central, professional staff, nice pool. Great value in Puerto Galera.

8/10 Good

Manuel, Rancho Cucamonga, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I give this a B.
The hotel is okay. The staff was helpful and accommodating. I ordered a dish that was not on the menu and they prepared it for us. The menu choices are very limited. The price is more expensive than the local prices but okay for tourists. The hotel provided two tours for us that were so enjoyable and memorable. The tour guides were both excellent. We took a lot of beautiful pictures. The room we had was on the second floor. It was clean and comfortable. There were two bath towels, two hand soap, two shampoo packs, and a drinking glass. Water was available in the refrigerator for P35. There were other stuff they were selling - like peanuts.

8/10 Good

Dave, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable resort
Mermaid is a very nice place to stay in Sabang. Room was clean and in good condition. Staff were courteous and helpful. The premises overall is well maintained. Restaurant food was average. Not bad but not mind blowing either. Downsides: there was not much space to put toiletries in the bathroom; the aircon was pretty weak; the Wi-Fi was woeful; and there was a cigarette odour in the room that never really went away. Overall though it's a decent place and I'd certainly stay again if I were in Sabang again. However management need to improve the Wi-Fi and ban smoking in the rooms. It's really disgusting staying in a room that has had heavy smokers in previously.

8/10 Good

Paul, San francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, slightly sleazy area
Very nice hotel, clean room, great staff. Pool table. Nicely secluded despite being amid all the bars etc. i was a little disappointed by Sabang - basically good for divers and men seeking "companionship". That said nobody brought any girls back to this hotel, as far as i was aware. I visited in november (low season).

10/10 Excellent

MrE, E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best rooms in Sabang
Location, staff, comfort of rooms and quality of food was all to a very high standard. Great dive crew

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
good location, but needs a few improvements
Staff is very friendly and polite as always in PI. Food is average, but not bad. Pool is small, but OK. Need to get better lounge chairs that recline to 180 degrees flat so you can also lay on your stomach, not just on your back when sunning. Hotel was mostly empty during my stay... if you get normal rooms, there is not much privacy unless you close off all your curtains... It would be nicer if they could be open, but then everyone sees into your room. The sound from the street is fairly noisy, so light sleepers beware. More towels should be offered, and the A/C is extremely weak ( I tried two rooms, both the same). The dive shop had no knowledgeable English speaking staff available... instructors are contracted, and good. Overall, it's a decent value and a nice enough place, but they could definitely make some improvements.

8/10 Good

Arttu, Finland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Enjoyed our six nights in Mermaid. Suprisingly efficient staff and good food as well.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and comfortable.
My son said the hotel was very nice and comfortable, he highly recommends it when my husband and I come visit in the near future. Price very reasonable for the quality compared to the other hotels around the area.

8/10 Good

Hardip, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great Location, Good Service
Overall this is a good hotel to stay in, located a walk away from where the boat arrives. Staff are friendly and very attentive/quick to ensure all needs are taken care of. All rooms face the pool, which is a very nice design. Food price is reasonable, and quality is good. Only issue I had was the bed being uncomfortable and caused me to have a backache and stiff neck.

10/10 Excellent

RYAN, OHIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SABANG VACATION
If you are a scuba diver this place you should visit. Nice budget vacation with swimming beaches nearby. Has a red light district but everything quiets down around midnight. The hotel was great for the price and I will stay there again go sho

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

james

Liked: Cleanliness, staff & service, room comfort
safe food, close to everything.... but too much noisy construction all day.

8/10 Good

Peter Buzz

Liked: Cleanliness, property conditions & facilities
Nice hotel
Nice hotel but lot of road noice

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Class stay in Sabang
First Class stay in Sabang. The staff and quality of rooms exceeded my expectations. Nice open air restaurant with excellent service and meals. Front desk girls were awesome with check in and day to day questions. They also arrange private transportation to Mermaid or return to Manila if required. Very clean room, great air conditioner (new split flow quiet units), Satellite TV, Stocked mini fridge with reasonable prices, housekeeping worked around my schedule. Dive shop is also first class. Check out the compressor room. Showers, Lockers and best boat on the beach. Will return thanks Mermaid.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Barry, Tampa, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mermaid Resort Hotel like brand new
My first time in Puerto Galera. What a great adventure!! Hotel offers first class service. They have transportation package that will pick you up at Manila airport, and provide you with boat tickets from Batangas City pier to Sabang Beach, and then just a short walk to the hotel. Was worth the affordable cost.. We were picked up in a large, brand new van with airconditioning. Hotel looks brand new. Super clean. Room had tile floors and new marble tile bathroom. Looked brand new. Airconditioned. Flat screen television was everything an American needs, ESPN, HBO, CNBC world financial news. Fully stocked mini-bar. Mermaid Hotel is located in the heart of Sabang Beach. Just a short walk to bars, restaurants, and boats. Great night life. When it came to leave, my departing boat was not in service due to the local election. The hotel got me new boat tickets at another pier, a short taxi ride away. I really enjoyed my stay, and the food and service at the hotel was excellent. I would recommend to anyone who wants privacy and a brand new hotel in PG.

2/10 Terrible

jongchil

Stayed 5 nights in Nov 2023

8/10 Good

Nobuyasu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

2/10 Terrible

HEE SEOK

Stayed 1 night in Apr 2023

10/10 Excellent

KIN HUNG

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2023

8/10 Good

John junghoon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
항상 여기만 묵습니다, 가끔 리셉션 조이가 무뚝뚝한 분들이 있는데 영어 되면 안그렇다는...
Stayed 4 nights in Jan 2019

8/10 Good

norihiro

Liked: Staff & service, property conditions & facilities, room comfort
便利なホテル
静かで過ごしやすい。繁華街から近い
Stayed 3 nights in Jan 2019

2/10 Terrible

Kijoon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

JaeHong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2017

8/10 Good

KUNHO

Liked: Staff & service, property conditions & facilities
저녁에 약간 시끄럽긴 했지만 전체적으로 만족

10/10 Excellent

Søren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WIFI var GOD !!!

8/10 Good

Joong, KOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
전체적으로 깔끔하고 사방비치에서는 고급 호텔로 좋았었습니다
전체적으로 깔끔하고 좋았습니다. 1층에는 풀장도 갖추어져 있어서 거기서 물놀이를 해도 좋고요~ 사방비치에서는 고급리조투에 속하며, 마켓과도 그리 멀지 않습니다~ 불편했던것은 드라이기를 비치해 놓는것이 아니라 빌려서 사용해야한다는 점 정도만 있었던거 같습니다.
펜트하우스 침대
펜트 하우스 옷장과 화장실
펜트 하우스 야외 욕조
펜트하우스 테라스 전망

8/10 Good

un ju, 대한민국

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗하고 가격대비 만족스러운 리조트.
장점 1.깨끗함 2.시설(TV,에어콘)좋음 3.유흥가근접 4.물잘나옴 5.가격대비만족 단점 1.시끄러움 2.작은욕실 3.전망안좋음

8/10 Good

SANG JIN, korea

Liked: Cleanliness, property conditions & facilities, room comfort
위치 5점 시설4점
위치는 완전 좋구요(워낙 좁은동네라 위치는 웬만하면 다 좋음) 시설 아담하고 깔끔합니다

10/10 Excellent

sung il, 서울

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아주 훌륭한 호텔
Good

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋았어요
좋았어요. 그냥 깔끔하고 한두밤 쉬다 가기에 좋았던 곳인것 같네요. 그다지 싼티도 안나고 호텔 안에 아늑하게 수영장이랑 바랑 다 갖춰져 있어서 어렵지 않게 불편함을 해결할 수 있었던.. 화장실에는 샴푸랑 비누정도만 있었던 것 같네요..

8/10 Good

Thomas, 日本

Liked: Cleanliness, staff & service, room comfort
シャワールームが乾燥しない、部屋番号が掲出してない。
1.シャワールームで洗濯物を換気扇を動かして乾燥しようとしても乾きません。子窓が無く空気が流れ無いからです。 2.窓に網戸が無く虫が入るのではと心配で窓を締めてました。 3.港から近く便利。高台に有り津浪の心配は不用です。 4.レセプションとレストランのスタッフは日本語は話せませんが親切でした。さ