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Rating 10 - Excellent. 452 out of 653 reviews" "
10 - Excellent
452
Rating 8 - Good. 139 out of 653 reviews" "
8 - Good
139
Rating 6 - Okay. 33 out of 653 reviews" "
6 - Okay
33
Rating 4 - Poor. 13 out of 653 reviews" "
4 - Poor
13
Rating 2 - Terrible. 16 out of 653 reviews" "
2 - Terrible
16
9.4/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
2/10 Terrible
Andrea Deann
May 9, 2024
Andrea Deann
Stayed 3 nights in May 2024
Response from Lindsey Lundgren on May 11, 2024
I'm sorry to hear that your stay fell short of expectations. We genuinely value your feedback as it helps us improve our services. Could you kindly share more details about your experience so we can address any concerns you had during your stay? We're committed to ensuring all our guests have a comfortable and enjoyable time with us.
The room was very quiet even with a hotel full of young adults. The staff were exceptionally friendly!
Heidi
Stayed 2 nights in Apr 2024
Response from Lindsey Lundgren on Apr 25, 2024
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed a peaceful stay in our hotel despite the bustling atmosphere. Providing a serene environment for our guests is always a top priority for us. It's also wonderful to know that our staff made a positive impression on you with their friendliness and hospitality. We truly appreciate your kind words and hope to welcome you back for another enjoyable stay in the future!
That's fantastic to hear! We're delighted that you found our parking convenient and our hotel clean during your stay. Your comfort and satisfaction are our top priorities, and it's wonderful to know that we met your expectations in these areas. We appreciate your feedback and hope to welcome you back soon for another enjoyable experience!
It’s family and kid friendly place and kids can be there self with out complaining from staff or guests
Shaneeka
Stayed 1 night in Apr 2024
Response from Lindsey Lundgren on Apr 8, 2024
Thank you for taking the time to share your experience with us! We're delighted to hear that you found our establishment to be family and kid-friendly. Creating a welcoming environment where families can relax, and children can be themselves is a top priority for us.
I'm delighted to hear that you found our service to be excellent during your stay. Providing exceptional service is a top priority for us, and it's always rewarding to receive positive feedback from our guests. Thank you for taking the time to share your experience, and we hope to have the pleasure of welcoming you back again soon. If there's anything else we can do to enhance your future visits, please don't hesitate to let us know. We're here to ensure your stay with us is nothing short of exceptional.
The hotel was very clean lobby and room. Had a restaurant connected to it which was convenient.
Dale
Stayed 1 night in Feb 2024
Response from Lindsey Lundgren on Feb 24, 2024
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you had a great stay at our hotel and enjoyed the cleanliness of your room. Providing exceptional service is our top priority, your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.
Hello Ajith!Thank you very much for your 5 of 5 review of our Delta Hotels and Twin Cities Tavern full service restaurant! We really appreciate you providing us with your feed back and are thrilled you had a fabulous stay with us. We look forward to seeing you again when you're back in Minneapolis!Warm Regards,Paul
The property is spectacular. The size is big but easy enough to become familiar with the hotel. I would definitely stay at Delta again. Free parking is a bonus.
Josepha
Stayed 2 nights in Feb 2024
Response from Lindsey Lundgren on Feb 12, 2024
we are so pleased to hear that you had a great stay! We look forward to welcoming you back in the future.
Hi Michael!I wanted to personally thank you for your 5 of 5 review of our Delta Hotel and Twin Cities 400 Tavern. We really appreciate your business and thank you for taking the time out of your busy schedule to write a great review!I look forward to seeing you again with your next visit to Minneapolis :)Thank you!Paul
Hello,I do apologize that you did not have a good stay. We hope that everyone has an enjoyable stay. I hope you give us another chance in the future to prove that this was a one off.
6/10 Okay
Leo
Jan 1, 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It's a very nice and new property. I was very disappointed that the shower was cold. I could not get the hot/warm water to work. So that spoiled it for me.
Leo
Stayed 1 night in Dec 2023
Response from Lindsey Lundgren on Jan 22, 2024
Thank you for telling us about your stay. We are truly sorry that you encountered an issue during your stay.
This hotel is probably the nicest hotel we’ve ever stayed in. Beautiful modern design, comfortable bed, very nice staff! The only problem we encountered was the fact that on our last day, the water was barely lukewarm so we weren’t able to shower. 😭
Lisa
Stayed 2 nights in Dec 2023
Response from Lindsey Lundgren on Jan 22, 2024
Thank you for taking the time to tell us about your stay. We are truly sorry that you encountered any issues during your stay.
The restaurant is simple fare but good. Unfortunately they closed the breakfast portion of it during my stay (December 22 until the new year, I was told).
Alex E
Stayed 3 nights in Dec 2023
Response from Lindsey Lundgren on Feb 8, 2024
Thank you for taking the time to tell us about your stay.
Great location the staff members are incredible and I will be returning soon
Ervin
Stayed 1 night in Dec 2023
Response from Paul on Dec 20, 2023
Hi Ervin!Thank you so much for this 5 out of 5 review! We are so happy you enjoyed your stay with us in Minneapolis. I will definitely share your fabulous review with our associates. We work hard in providing Remarkable Hospitality, and I'm proud that you were able to experience that firsthand.Happy Holidays!Warmly,Paul
Hi Mohamed, thank you very much for your 5 out of 5 review! We are thrilled to hear that you enjoyed your stay with us, and we look forward to seeing you again on your next trip to Minneapolis!Happy Holidays :)
10/10 Excellent
Dan
Dec 8, 2023
Dan
Stayed 1 night in Dec 2023
Response from Paul on Dec 13, 2023
Hi Dan, we really appreciate your kind words and rating us 5 out of 5 on Guest Service. Thank you very much and we wish you a very happy holiday season. Please come back soon!Warm regards,
Restaurant was great. Staff was informative and friendly.
Brett
Stayed 1 night in Nov 2023
Response from Paul on Dec 13, 2023
Dear Brett, we are thrilled you enjoyed our Twin Cities 400 Tavern restaurant and rating us a 5 out of 5 for your hotel stay with us. We are very proud of our guess service scores and I will share your review with our entire team. We hope you see you again on your next visit to Minneapolis.Thank You!
The hotel is located in a largely industrial or business park area, so not much around in terms of shops or restaurants. But a fairly quick trip to eateries. The rooms are spacious and comfortable. Staff is pleasant and efficient. We’ve stayed here multiple times.
Barbara
Stayed 2 nights in Nov 2023
Response from Pat on Dec 5, 2023
Thank you for your feedback, and we appreciate your staying with us on a frequent basis. We look forward to your future visits.
Needed to check in early and the staff was very welcoming!!
Jason
Stayed 8 nights in Nov 2023
Response from Pat on Nov 11, 2023
Thank you for letting us know the service you received met your expectations. We appreciate your stay with us and hope to see you again.
8/10 Good
Jennifer
Nov 9, 2023
Jennifer
Stayed 2 nights in Nov 2023
Response from Paul on Nov 10, 2023
Hi Jennifer, thank you for very much for taking the time to share your stay experience with us. While we wish we could have earned a perfect 10 out of 10 score, we do appreciate your honest feedback where we have room to improve. Thank you for again for your business and I hope to see you again in the near future!With Thanksgiving,Paul
The Delta was easy to navigate, the room was quiet and clean, and the hotel had all the amenities we needed for Parents Weekend at UMN. We could (free!) shuttle to the Gopher game but ended up Ubering, which was very easy.
William
Stayed 2 nights in Oct 2023
Response from Pat on Nov 6, 2023
Thank you for letting us know your stay with us was a good one. We appreciate your response and feedback.
Thank you for choosing to stay with us, and thank you for letting us know we met your expectations. We look forward to seeing you again when you are in the area.
Staff and layout of room was great. Will definitely be back
Donna
Stayed 1 night in Oct 2023
Response from Pat on Oct 19, 2023
Donna, thank you for letting us know of your positive experience with your stay. We are pleased to know you will be back, and we look forward to seeing you in the future.
Everything was awesome! There was just some rust and a crack in the tub in room 610! We will definitely return though!
La Vegas
Stayed 1 night in Sep 2023
Response from Pat on Sep 23, 2023
Thank you for letting us know your stay was a good one. We appreciate the note on the tub in the room as well. We appreciate you choosing our hotel, and look forward to seeing you again.