Hi Sarah,Thank you for taking the time to review our property. I'm saddened to hear that you experienced some issues and did not enjoy your stay. The parking ramp is patrolled 24 hours a day by their security team, unfortunately with it being a public ramp anyone has access to it. I apologize for your check in experience, along with the misinformation about parking. Your feedback will help us coach our front desk team and ensure this experience does not happen again. I have gone ahead and refunded the parking charges for the inconveniences that you faced.If I can be of any assistance to you, please reach out to me further.Thank you,-Hayley RiegerGuest & Team Member Experience ManagerHotel Indigo Minneapolis

Bobbi,Thank you for the rating!

Jill,Thank you for the "5 out of 5"!

Lynne,Thank you for the rating!

Gerald,Thank you for the rating!

Tina,Thank you for the review and rating! We are so glad you enjoyed your stay.

Ricardo,Thank you for the rating!

To our valued guest Alexandra, Thank you for providing feedback about your recent stay at Hotel Indigo Minneapolis Downtown. We're glad you thought your stay was a perfect 5/5. Please stop by and visit again if you find yourself back in the Downtown Minneapolis area. We'd love to have you again!Warm Regards, Hotel Indigo Minneapolis Downtown

To our valued guest Jonathan, Thank you for your review of your recent stay with us at Hotel Indigo Minneapolis Downtown. We're glad that you thought your stay was a perfect 5/5! Please do not hesitate to stop by again if you ever find yourself in the Downtown Minneapolis area. We'd love to have you back!Warm Regards, Hotel Indigo Minneapolis Downtown

To our valued guest Taylor, Thank you for your kind review of Hotel Indigo Minneapolis Downtown. We're so glad you enjoyed your stay with us, and we're glad you were treated to our signature 'Star Service'. Please stop by again if you ever find yourself in the Downtown Minneapolis area again. Warm Regards, Hotel Indigo Minneapolis Downtown

To our valued guest Jaden, Thank you for leaving a positive review of Hotel Indigo Minneapolis Downtown! We're happy that you chose to stay with us. Please do not hesitate to stop by again if you ever find yourself in the area. Warm Regards, Hotel Indigo Minneapolis Downtown

Dear Kiersten,Thank you so much for your amazing review! We're thrilled to hear that you had a seamless check-in experience and that you found our upgrade option worthwhile for your Valentine's celebration. Ensuring our guests feel safe and secure is a top priority, so we're glad you appreciated our locked location after 10:00 PM. We're also delighted that you found the surroundings extremely quiet, allowing for a peaceful stay.We hope to have the pleasure of hosting you again soon for another memorable experience!Best regards,Hotel Indigo, MPLS Downtown

Dear Huishu,We're so glad you found everything to be great while you enjoyed some time in Minneapolis! If you ever find yourself in the neighborhood again, we'd love to really wow you!Cheers!Hotel Indigo, MPLS Downtown Team

Dear Rick,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your recent stay. We understand the importance of a well-lit and easily navigable parking area, and we regret that the current construction hindered your experience. Rest assured, we are actively working to improve the signage and lighting to ensure a smoother parking process for our guests.Regarding the pricing of snacks and drinks, we appreciate your input and will certainly take it into consideration as we review our offerings to provide better value for our guests.Furthermore, we apologize for the inconvenience with the business center computer. Our technical team has been alerted, and they are addressing the issue promptly to ensure it is resolved for future guests.We value your patronage and hope to have the opportunity to welcome you back in the future, providing you with the exceptional experience you deserve.Warm regards,Hotel Indigo, MPLS Downtown

Dear Stacy,Thank you so much for taking the time to leave such a glowing 5 out of 5 review! We greatly appreciate your feedback and are thrilled to hear that you enjoyed your stay with us once again. Your continued support means the world to us, and we look forward to welcoming you back for many more memorable experiences in the future.Warm regards,Hotel Indigo, MPLS Downtown

Hey Nina, First of all thank you for taking the time to leave us a review! We truly appreciate all feed back as it helps us create a better experience for ALL of our guests. We'll definitely look into more options in the pillow department. If you find yourself in the neighborhood again come stop back by and ask for the soft pillows! Cheers!Hotel Indigo, MPLS Downtown Team

Thank you so much, Krista!We're thrilled to hear that you loved the bed, bedding, and all the details in your room. Your comfort is our top priority, and we're delighted that you enjoyed your stay with us. We hope to welcome you back soon!

Thanks for your feedback, Bethany. I can understand the frustration on both accounts; the upgrade and the parking situation. While I apologize for the misunderstanding around the room upgrade, we are in a very large downtown area and most of our surroundings are tall buildings. With regard to the parking, we could not be more transparent about this. It is on our website, on our Expedia booking page, and discussed at check in. I would encourage you to look further into the hotel you’re at which you’re staying for details like this. While you had some frustrations with your stay, we appreciate you spending some time with us. We hope if your travels bring you back to Minneapolis that you will stay with us again.

Dear Amy,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our staff polite and welcoming. Creating a warm and inviting atmosphere for our guests is always a top priority for us.It's also wonderful to know that you enjoyed your room and appreciated its cleanliness and unique features. We strive to make each guest's stay memorable and comfortable, so it's fantastic to hear that we hit the mark with you.We truly appreciate your kind words and hope to have the pleasure of welcoming you back again in the future. Warm regards,Hotel Indigo, MPLS Downtown

Dear William, Thank you for sharing your feedback! We're glad you enjoyed the mid-century modern design. We apologize for the inconvenience with the first room and appreciate your understanding. Your insights on parking are valuable, and we'll look into improving that aspect. We hope to welcome you back for a more seamless experience.Warm regards, Hotel Indigo, MPLS Downtown