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Reviews of AmericInn by Wyndham Mounds View Minneapolis

3 out of 5
AmericInn by Wyndham Mounds View Minneapolis
2200 Mounds View Blvd, Mounds View, MN

Reviews

8.4

Very Good

Rating 10 - Excellent. 238 out of 501 reviews" "
Rating 8 - Good. 157 out of 501 reviews" "
Rating 6 - Okay. 52 out of 501 reviews" "
Rating 4 - Poor. 35 out of 501 reviews" "
Rating 2 - Terrible. 19 out of 501 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Natosha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I like that the front lady was very understanding and tried to accommodate me twice but after the 3rd room and the beds being dirty i finally gave up. Especially after having to drive 3 hours and having to deal with 3 rowdy children by myself. The hot tub didnt work right. I spent almost 200 for a little vacation that was unenjoyable :(.
Stayed 1 night in May 2024
Response from Manager on May 13, 2024
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Mounds View Minneapolis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at AmericInn Hotels and Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

RoseAnn

Traveled with family
Liked: Staff & service
Unfortunately, our room had a very stale air smell. Almost like someone had smoked recently in the room.
Stayed 1 night in May 2024
Response from Manager on May 13, 2024
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Mounds View Minneapolis. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Robert

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The elevator floor was dirty. The building is starting to show it's age. Good breakfast selection.
Stayed 1 night in Apr 2024
Response from Manager on Apr 21, 2024
We are pleased that you enjoyed your breakfast. The elevator floor has been cleaned and the hotel is scheduled for a full renovation starting in October 2024. We appreciate your business and your input and hope that you choose to stay with us again in the future.

10/10 Excellent

Karen, Pleasant Hill

Stayed 1 night in Mar 2024
Response from Manager on Apr 21, 2024
W are pleased that you enjoyed your stay with us and we look forward to your next visit.

2/10 Terrible

shaun

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water, pool was 40° hot tube was 50° people running the halls all hours of the nite had to stay in my work truck
Stayed 3 nights in Mar 2024
Response from Manager on Mar 24, 2024
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Mounds View Minneapolis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at AmericInn Hotels and Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
I was there for a 2 night stay Sunday thru Tuesday. It was very quiet and empty most of the time. I really liked that its connected to the bowling alley/ restaurant. Only issue I had was that the toilet clogged during my stay but a plunger was provided and we fixed it ourselves. Other than that it was a pleasant stay.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 24, 2024
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Mounds View Minneapolis. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Crystal

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Manager on Mar 19, 2024
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Mounds View Minneapolis. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Ellen Spicer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this was a good Americinn but it was hard to get a good night sleep due to kids running overhead and what sounded like a jacuzzi running next door. All the noise was between 10 and midnight and we needed to get up at 5 am. No noise barriers.
Stayed 1 night in Mar 2024
Response from Manager on Mar 15, 2024
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Mounds View Minneapolis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at AmericInn Hotels and Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Sean

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay for a business trip.
Stayed 5 nights in Mar 2024
Response from Manager on Mar 9, 2024
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Mounds View Minneapolis. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Bowling, swimming and the arcade were really enjoyable. We'll try the axe throwing next time.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 8, 2024
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Mounds View Minneapolis. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Qaasim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice stay and the rooms aren’t bad at all for the pricing! It’s a very clean establishment and very quiet too. You’d enjoy your stay there for sure
Stayed 1 night in Mar 2024
Response from Manager on Mar 3, 2024
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Mounds View Minneapolis. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fun place to stay with kids. Clean rooms, decent breakfast, clean pool. The only thing id advise against is eating at the restaurant. The worst service I've ever had there, other than that we'd stay again if we were in the area.
Stayed 1 night in Feb 2024
Response from Manager on Feb 23, 2024
We are pleased to read that you enjoyed your stay with us at the Hotel. We appreciate your business and we look forward to you staying with us again soon.

4/10 Poor

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room had a bad animal urine smell. I talked to the person at the desk when I checked in she offered me air freshener. No other accommodations were available.
Stayed 2 nights in Jan 2024
Response from Manager on Jan 29, 2024
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Mounds View Minneapolis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at AmericInn Hotels and Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Susan

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jan 2024
Response from Manager on Jan 29, 2024
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Mounds View Minneapolis. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Arturo

Stayed 1 night in Dec 2023
Response from Manager on Jan 29, 2024
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Mounds View Minneapolis. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Jan 29, 2024
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Mounds View Minneapolis. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Jan 29, 2024
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Mounds View Minneapolis. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Sean

Stayed 2 nights in Dec 2023
Response from manager on Jan 29, 2024
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Mounds View Minneapolis. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Sabrina

Stayed 1 night in Dec 2023
Response from Manager on Dec 5, 2023
We are please to see that you enjoyed your stay. We look forward to you staying with us again soon.

8/10 Good

Claire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Things were clean and well maintained.
Stayed 3 nights in Nov 2023
Response from Manager on Nov 28, 2023
Greetings Claire. We appreciate your business and we are pleased that you enjoyed you stay with us. We look forward to you staying with us again soon.

8/10 Good

Fatema

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Manager on Nov 12, 2023
Thank you.

8/10 Good

Steven

Traveled with family
Liked: Cleanliness
Nice clean place to stay. Nice rates, there was a curled up rug in the lobby that we saw a few people stumble over but all and all a good experience.
Stayed 1 night in Nov 2023
Response from Manager on Nov 10, 2023
Greetings Steven. Thank you for taking the time to share your experience while staying with us. We are pleased to hear you enjoyed your stay. The rug that you are speaking of has been removed. We appreciate your business and look forward to you staying with us again soon.

10/10 Excellent

Amy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that there was dinning and entertainment attached to the hotel. Also, the hotel was clean and safe!
Stayed 1 night in Nov 2023
Response from Manager on Nov 9, 2023
Thank you for taking the time to share your stay with us. We are please that you enjoyed the dinning and entertainment we provide. We look forward to you staying with us soon.

2/10 Terrible

peter

Traveled with family
Liked: Amenities
Disliked: Staff & service
I knew the check in time is 3pm and checked out 11 am. We arrived at 11am, i asked if i can check earlier? Staff there sounded terrible voice: “The check is 3pm” I drove away and come back at 2pm asked the same question: “is it ok to check in now or i have to wait until 3pm.” This time even sounded worst, she told: “the check in time is 3pm. That is the policy!” I wished if she said something like - Oh, let me check if the rooms are ready for you, usually it takes time to clean!” I reserved 3 rooms for this stay. I am sure that I will not stay again!
Stayed 1 night in Oct 2023
Response from Management on Nov 1, 2023
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Mounds View Minneapolis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear about the poor service you received during your check in process. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at AmericInn Hotels and Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Room was not fully cleaned. Carpet was dirty by the window. Sink was not clean. Shower needs to be redone as there are black spots in various places on the tile
Stayed 4 nights in Oct 2023
Response from Management on Nov 1, 2023
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Mounds View Minneapolis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your room was not very clean. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at AmericInn Hotels and Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel
Good hotel for the price would stay again, very quite rooms.
Stayed 1 night in Oct 2023
Response from Management on Nov 1, 2023
We are always pleased to hear you had a great stay!

10/10 Excellent

Michelle, FARMINGTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2023
Response from Management on Nov 1, 2023
We are pleased you had a good stay. Thank you for the review.

4/10 Poor

Janine

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Garbage left in room and floor not vacuumed. Felt dirty staying here.
Stayed 1 night in Oct 2023
Response from Management on Oct 27, 2023
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Mounds View Minneapolis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you found garbage in the room. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at AmericInn Hotels and Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was capable, and the facilities that I used were clean, the breakfast food was disappointing.. the hot foods seemed of poor quality… most establishments can’t mess up eggs and sausage but I couldn’t eat it… the coffee was great though….
Stayed 4 nights in Oct 2023
Response from Management on Oct 26, 2023
I am sorry to hear the breakfast didn't meet your expectations. I do hope the rest of you stay was enjoyable though.

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty nice!
Stayed 1 night in Oct 2023
Response from Management on Oct 26, 2023
I am happy to hear you had a great time!

8/10 Good

Amber

Liked: Staff & service
Very quiet n close to shopping
Stayed 4 nights in Oct 2023
Response from Management on Oct 26, 2023
I am very happy to hear you had a great time!

6/10 Okay

Dawn

Liked: Staff & service
Room had a musty smell.
Stayed 2 nights in Aug 2023
Response from Management on Nov 1, 2023
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Mounds View Minneapolis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear the room had a musty Smell. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at AmericInn Hotels and Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Wesley

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 11 nights in Oct 2023
Response from Management on Oct 26, 2023
I am sorry to hear we didn't meet your expectations.

8/10 Good

Jackson

Stayed 2 nights in Oct 2023
Response from Manager on Nov 9, 2023
Thank you.

6/10 Okay

Kaiden

Disliked: Cleanliness
Stayed 2 nights in Oct 2023
Response from Management on Oct 26, 2023
Thank you for your review.

6/10 Okay

Beth

Traveled with group
Liked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Management on Oct 26, 2023
Thank you for your review

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was great as always!
Stayed 1 night in Oct 2023
Response from Management on Oct 18, 2023
Always happy to hear you had a great stay!

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Management on Oct 27, 2023
I am please to hear you a good stay with us.

10/10 Excellent

Victoria, Loami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy, employee was friendly. Room was clean, but had a slightly musty smell. I think the fan in the bathroom was broken or wasn’t there so that might’ve caused the musty smell. Free breakfast was decent, really good waffle station. They changed the hot foods every day we were there, the eggs kind of tasted weird though.
Stayed 3 nights in Oct 2023
Response from Management on Oct 18, 2023
I am happy to hear you a good time. I will have our maintenance staff look into your concerns about the room right away.

10/10 Excellent

Trish

Stayed 2 nights in Sep 2023
Response from Management on Nov 1, 2023
We are pleased you had a good stay. Thank you for the review.

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the corner room that had extra space!
Stayed 2 nights in Aug 2023
Response from Management on Oct 11, 2023
Thank you for the review, We are enjoyed the room!

8/10 Good

Peggy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Management on Oct 11, 2023
I am happy to hear you enjoyed your stay.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Management on Oct 11, 2023
I am happy to hear you enjoyed your stay.

8/10 Good

Peggy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Management on Oct 11, 2023
I am happy to hear you enjoyed your stay.

10/10 Excellent

Pete

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accomodations.
Stayed 1 night in Sep 2023
Response from Management on Oct 3, 2023
Glad to hear you had a good time!

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Helpful staff…a situation right upon arrival was managed very quickly and we were happy with that service. A medical event with my mom was managed at 2:00am with the excellent staff and we are thankful for their help!! Definitely will be back…actually already in October we will return! Thank you!
Stayed 1 night in Sep 2023
Response from Management on Sep 28, 2023
I am happy to see that the staff here was accommodating of your emergency. Thank you for your review!

6/10 Okay

Greg

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Management on Sep 28, 2023
Thank you for your review.

6/10 Okay

Christa, Chesterfield

Stayed 2 nights in Sep 2023
Response from Management on Sep 28, 2023
Thank you for the review.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Management on Sep 28, 2023
Thank you for the review!

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Management on Sep 28, 2023
Thank you for the review.