Exterior
Check availability

Reviews of DoubleTree by Hilton Hotel Missoula - Edgewater

4 out of 5
DoubleTree by Hilton Hotel Missoula - Edgewater
100 Madison Street, Missoula, MT

Reviews

8.6

Excellent

Rating 10 - Excellent. 532 out of 1003 reviews" "
Rating 8 - Good. 287 out of 1003 reviews" "
Rating 6 - Okay. 116 out of 1003 reviews" "
Rating 4 - Poor. 50 out of 1003 reviews" "
Rating 2 - Terrible. 18 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Kevin

Traveled with family
Liked: Staff & service
Our room heater made a horrible noise when running. Construction Zone next to hotel woke us up two hours early every day…
Stayed 3 nights in May 2024
Response from Tara on May 10, 2024
Hi Kevin. Thank you for staying with us. We appreciate your feedback. Kind regards.

10/10 Excellent

Vince

Liked: Amenities
The accommodation was amazing!
Stayed 1 night in May 2024
Response from Tara on May 8, 2024
Hello Vince. Thank you for staying with us. We're happy that you enjoyed your stay!

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Tara on May 8, 2024
Hello Scott. Thank you for staying with us. We're glad you enjoyed your stay!

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the river. Nice facilities, staff and restaurant.
Stayed 1 night in May 2024
Response from Tara on May 7, 2024
Hi Rachel. Thank you for staying with us. We're glad you enjoyed your stay!

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only a one negative- walls so thin you can hear everything!
Stayed 3 nights in May 2024
Response from Tara on May 7, 2024
Hello Lisa. Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Sek

Traveled with partner
Staffs are courteous and extremely helpful.
Stayed 3 nights in Apr 2024
Response from Tara on May 3, 2024
Thank you for staying with us. We're glad you enjoyed your stay!

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On premises is a pretty good, albeit limited menu, restaurant with a great view. Rooms overlooking the river, close to everything & walkable. Clean rooms, good beds and friendly service. Airport shuttle, convenient to university and downtown.
Stayed 5 nights in Apr 2024
Response from Tara on Apr 26, 2024
Hello Robin. Thank you for staying with us! We're glad you enjoyed your stay.

10/10 Excellent

Alisha, Sandpoint

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being on the Clark fork river looking off of our balcony was really nice.
Stayed 2 nights in Apr 2024
Response from Tara on Apr 23, 2024
Thank you for staying with us! We're glad you enjoyed your stay.

8/10 Good

Brandon

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Tara on Apr 23, 2024
Hi Brandon. Thank you for staying with us! We're glad you enjoyed your stay.

10/10 Excellent

Karleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Tara on Apr 17, 2024
Hi Karleigh. Thank you for staying with us. We're glad you enjoyed your stay!

10/10 Excellent

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
See above
Stayed 1 night in Apr 2024
Response from Tara on Apr 4, 2024
Hi Jeremy. Thank you for staying with us! We hope to see you again soon.

6/10 Okay

Corey

Traveled with family
Liked: Cleanliness, staff & service
some aspects of the room had been updated a lot of it needs attention.
Stayed 1 night in Apr 2024
Response from Tara on Apr 4, 2024
Hello Corey. Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tara on Apr 5, 2024
Hi Matthew. Thank you for staying with us. We're glad you enjoyed your stay!

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Double Tree while in town touring colleges with our son. They were super accommodating about our dogs and there is an off leash dog park nearby. The hotel facilities were recently updated and are really comfortable and attractive - the perfect mix of mid century lodge with modern amenities. Beds were comfy and so were the pillows! Friendly staff and easy access to all Missoula has to offer. We will return!
Response from Tara on Apr 2, 2024
Hello Elizabeth,Than you for staying with us. We're glad you enjoyed your stay!

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved being near the university and on the river. Surprisingly good breakfast.
Stayed 2 nights in Mar 2024
Response from Tara on Mar 27, 2024
Hello Richard. Thank you for staying with us. We're glad you enjoyed your stay!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Tara on Mar 21, 2024
Hi William. Thank you for staying with us. We're glad you enjoyed your stay!

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Tara on Mar 21, 2024
Hi Barbara. Thank you for staying with us. We're glad you enjoyed your stay.

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view of the river from the room. Restaurant was great with some wood fired pizza overlooking the river and greeted with smiling faces from the staff. Can't wait to visit again
Stayed 1 night in Mar 2024
Response from Tara on Mar 19, 2024
Hi William, thank you for staying with us! We're glad you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

CLAUDE, Great Falls

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly with all the amenities.
Stayed 1 night in Mar 2024
Response from Tara on Mar 13, 2024
Hello Claude. Thank you for staying with us. We're glad you enjoyed your stay!

8/10 Good

Brandon

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great place to stay for concert ar the wilma
Stayed 1 night in Mar 2024
Response from Tara on Mar 7, 2024
Hi Brandon. Thank you for staying with us. We're glad you enjoyed your stay!

10/10 Excellent

Phillip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating staff. Great comfortable room, very clean, easy parking. Restaurant on site is very nice with a great view of the river. We will stay there again.
Stayed 2 nights in Mar 2024
Response from Tara on Mar 5, 2024
Hello Phillip. Thank you for staying with us. We're glad you enjoyed your stay!

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities
This property was amazing . The staff the cleanliness and as great. Iam very picky and I was very impressed. You are very lucky to have staff that cares and works hard. I hope they are treated as well as employees as they treated us.
Stayed 4 nights in Feb 2024
Response from Tara on Mar 2, 2024
Hello Craig. Thank you for staying with us. We're glad you enjoyed your stay. Thank you for recognizing our staff, they are great!

10/10 Excellent

Breanna

Stayed 1 night in Feb 2024
Response from Tara on Mar 21, 2024
Hi Breanna. Thank you for staying with us. We're glad you enjoyed your stay.

10/10 Excellent

Belinda, Mission Viejo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Doibletree! Very clean and Customer Service all around.Love how big the bathroom in my room was!! Enjoyed Finns - the restaurant on the hotel property. Beautiful View of the River. Food was delicious and prepared well. Perfect spot - close to many things- Grocery Stores, Gas Stations, Restaurants. Quick trip to the airport- which is nice!
Stayed 2 nights in Feb 2024
Response from Tara on Feb 20, 2024
Hello Belinda. We're happy to hear that you enjoyed your stay with us! We hope to see you again in the near future.

6/10 Okay

Mary

Liked: Cleanliness, staff & service
Disliked: Amenities
This is not a typical Hilton stay. The room was spacious with a great view, but this hotel offers very little in the way of luxury and things to do. There is a fantastic restaurant on site…and that’s about it. The front desk and restaurant staff were great, but when I ordered room service the person who brought it was very curt/didn’t smile and made me feel like this was a great inconvenience to him. The rooms were clean enough. The location is nice but if you are looking for an upscale hotel to spend some time in you may want to look elsewhere.
Stayed 5 nights in Feb 2024
Response from Tara on Feb 13, 2024
Hello Mary, Thank you for staying with us. I'm sorry to hear that your stay was not ideal for you. We appreciate your candid feedback and hope one day you'll decide to stay with us again.

2/10 Terrible

Craig

Traveled with partner
Disliked: Cleanliness, staff & service
Got sick early that morning, called tried to cancel and was told no.was
Stayed 1 night in Feb 2024

10/10 Excellent

Chad

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property. Modern and comfortable.
Stayed 2 nights in Feb 2024
Response from Tara on Feb 7, 2024
Hi Chad. Thank you for staying with us. We're glad you enjoyed your stay and hope to see you again soon.

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Tara on Feb 1, 2024
Hello Michelle, thank you for staying with us. We hope to see you again soon!

10/10 Excellent

Ross Elliott

Business traveler
Great restaurant. Convenient location.
Stayed 1 night in Jan 2024
Response from Tara on Jan 13, 2024
Hello Ross. Thank you for staying with us. We're glad you enjoyed your stay.

8/10 Good

Stephen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Tara on Jan 3, 2024
Hello Stephen. Thank you for staying with us. We hope to see you again in the near future.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great views and restaurant
Response from Tara on Feb 7, 2024
Hi Jeffrey, Thank you for staying with us. We're glad you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Glyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tara on Jan 3, 2024
Hello Glyn. Thank you for staying with us. We're glad you enjoyed your stay.

6/10 Okay

Joe

Stayed 3 nights in Dec 2023
Response from Tara on Jan 13, 2024
Hello Joe. Thank you for staying with us. We hope you will consider staying with us again.

10/10 Excellent

Dianna

Stayed 1 night in Dec 2023
Response from Tara on Dec 13, 2023
Hello Dianna, thank you for staying with us. We're glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very nice and accommodating to all our needs. Hotel decor was appealing and clean. Staff was professional, kind, and courteous.
Stayed 1 night in Dec 2023
Response from Tara on Dec 8, 2023
Hi Cathy, thank you for staying with us. We're glad you enjoyed your stay and we hope to see you again in the not too distant future!

10/10 Excellent

SONYA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tara on Dec 5, 2023
Thank you for staying with us Sonya. We're glad you enjoyed your stay.

6/10 Okay

Holly

Stayed 1 night in Nov 2023
Response from Tara on Jan 3, 2024
Hello Holly. Thank you for staying with us. We hope you'll consider staying with us again.

4/10 Poor

James

Disliked: Cleanliness, property conditions & facilities
Response from Tara on Nov 28, 2023
Hello James. I'm sorry to see that you did not enjoy your stay to the fullest extent. I would be interested in hearing from you what we could have done differently. Kind regards.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
One
Stayed 1 night in Nov 2023
Response from Tara on Nov 14, 2023
Hi Paul. Thank you for staying with us. We're glad you enjoyed your stay.

6/10 Okay

phil

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I'm a local resident who took the opportunity to stay a night since I was flying out early the next morning. The shuttle was prompt and comfortable. The room however was disappointing. I was hoping to be able to recommend it to visitors. It was dark and the furniture barely fit. There were few amenities--not even a bottle of water in the fridge. It certainly did not live up to the more than $300 I paid.
Stayed 1 night in Oct 2023
Response from Tara on Nov 11, 2023
Hello Phil. Thank you for staying with us. We're sorry the room didn't fit your needs but we do hope you'll consider staying with us in the future as we plan on a few upgrades to the property. Kind regards.

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully appointed, friendly staff
Stayed 1 night in Nov 2023
Response from Tara on Nov 9, 2023
Hello Keith. Thank you for staying with us. We're glad you enjoyed your stay!

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning reviews and phenomenal staff!
Stayed 2 nights in Nov 2023
Response from Tara on Nov 7, 2023
Hello Megan. Thank you for staying with us!

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place and convenient to university.
Stayed 1 night in Nov 2023
Response from Tara on Nov 7, 2023
Hello Jack. Thank you for staying with us!

10/10 Excellent

paula

Traveled with family
I gave it average rating because the bed was not clean. They didn’t change the sheets. I found chest hair in my bed. Which gave me the feeling bugs were crawling on me all night.
Stayed 1 night in Oct 2023

10/10 Excellent

Chanda, sandy

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was able to bring my dog. The restaurant is really nice with the best view in town and walkable to most.
Stayed 1 night in Oct 2023
Response from Tara on Oct 24, 2023
Thank you for staying with us! We're glad you enjoyed your stay.

6/10 Okay

Shelley

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Had a great room with a patio right outside our room was dog poop. Next thing a dog shows up on our patio. Then ran farther down the side of the blgd. It belonged to our neighbor. I think you need to rethink your pet policy.
Stayed 1 night in Oct 2023
Response from Tara on Oct 24, 2023
Hello Shelley. Thank you for staying with us. We're sorry to hear about your run in with the neighbor's dog. We do have a policy that guests are to keep their dogs with them at all times and we're sorry this didn't happen. We hope you'll consider staying with us again.

8/10 Good

Melody

Stayed 1 night in Oct 2023
Response from Tara on Oct 17, 2023
Hello Melody, thank you for staying with us!

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was young snd enthusistic!
Stayed 1 night in Oct 2023
Response from Tara on Nov 7, 2023
Hello Julie. Thank you for staying with us!

10/10 Excellent

Mary

Stayed 1 night in Sep 2023
Response from Tara on Sep 28, 2023
Thank you for staying with us! We're glad you enjoyed your stay.

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2023
Response from Tara on Sep 14, 2023
Hello Robin. We're happy to hear that you enjoyed your stay with us. We hope to see you again in the not too distant future!