Sandals Montego Bay - ALL INCLUSIVE Couples Only

Adults-only property with 12 restaurants and 7 outdoor pools

Choose dates to view prices

Where to?

Dates

November 2025

1

December 2025

On the beach, white sand, free beach cabanas, sun loungers - Sandals Montego Bay - ALL INCLUSIVE Couples Only (Montego Bay)

Premium bedding, minibar, in-room safe, blackout drapes - Sandals Montego Bay - ALL INCLUSIVE Couples Only (Montego Bay)

Luxury Suite, 1 Bedroom, Ocean View (Beachfront Swim-up Super Luxe) | Premium bedding, minibar, in-room safe, blackout drapes - Sandals Montego Bay - ALL INCLUSIVE Couples Only (Montego Bay)

Indoor wedding - Sandals Montego Bay - ALL INCLUSIVE Couples Only (Montego Bay)

At Sandals Montego Bay - ALL INCLUSIVE Couples Only, guests relax on a white sand beach with free cabanas or visit the Red Lane Spa. The resort features 12 restaurants and several bars, including swim-up and poolside options, creating a perfect retreat for couples.

Excellent

Popular amenities

Hot Tub
Free airport shuttle
Pool
Bar
All inclusive
Spa

Room options

Check availability for these dates

Tonight

Nov 1 - Nov 2

Tomorrow

Nov 2 - Nov 3

Deluxe Room, 1 Bedroom, Garden View (Caribbean Deluxe)

Wonderful

Highlights

Air conditioning

Refrigerator

LED TV

Separate bedroom

Blackout drapes/curtains

Ceiling fan

Premium bedding

Hair dryer

1 bedroom
Sleeps 2
1 King Bed

Honeymoon Suite, 1 Bedroom, Ocean View (Beachfront Honeymoon Walkout)

Highlights

Air conditioning

Refrigerator

LED TV

Separate bedroom

Blackout drapes/curtains

Ceiling fan

Premium bedding

Bathrobes

1 bedroom
Ocean view
Sleeps 2
1 King Bed

Luxury Suite, 1 Bedroom, Ocean View (Beachfront w/Tranquility Soaking Tub)

Exceptional

Highlights

Air conditioning

Refrigerator

LED TV

Separate bedroom

Blackout drapes/curtains

Ceiling fan

Premium bedding

Bathrobes

1 bedroom
Ocean view
Sleeps 2
1 King Bed

Honeymoon Suite, 1 Bedroom, Ocean View (Beachfront Honeymoon Walkout Elite)

Good

Highlights

Air conditioning

Refrigerator

LED TV

Separate bedroom

Blackout drapes/curtains

Ceiling fan

Premium bedding

Bathrobes

1 bedroom
Ocean view
Sleeps 2
1 King Bed

Luxury Suite, 1 Bedroom, Ocean View (Beachfront Grande Luxe with Balcony)

Highlights

Balcony

Air conditioning

Refrigerator

LED TV

Separate bedroom

Blackout drapes/curtains

Ceiling fan

Premium bedding

1 bedroom
Ocean view
Sleeps 2
1 King Bed

Honeymoon Room, 1 Bedroom, Ocean View (Oceanfront Honeymoon Walkout)

Highlights

Air conditioning

Refrigerator

LED TV

Separate bedroom

Blackout drapes/curtains

Ceiling fan

Premium bedding

Bathrobes

1 bedroom
Ocean view
Sleeps 2
1 King Bed

Club Room, 1 Bedroom, Ocean View (Oceanfront Honeymoon w/ Balcony)

Highlights

Balcony

Air conditioning

Refrigerator

LED TV

Separate bedroom

Blackout drapes/curtains

Ceiling fan

Premium bedding

1 bedroom
Ocean view
Sleeps 2
1 King Bed

Suite, 1 Bedroom, Ocean View (Oceanfront Swim-up)

Highlights

Air conditioning

Refrigerator

LED TV

Separate bedroom

Blackout drapes/curtains

Ceiling fan

Premium bedding

Bathrobes

1 bedroom
Ocean view
Sleeps 2
1 King Bed

Luxury Suite, 1 Bedroom, Ocean View (Beachfront Super Luxe with Balcony)

Exceptional

Highlights

Balcony

Air conditioning

Refrigerator

LED TV

Separate bedroom

Blackout drapes/curtains

Ceiling fan

Premium bedding

1 bedroom
Ocean view
Sleeps 2
1 King Bed

Honeymoon Suite, 1 Bedroom, Garden View (Crystal Lagoon Honeymoon w/Balcony)

Highlights

Balcony

Air conditioning

Refrigerator

LED TV

Separate bedroom

Blackout drapes/curtains

Ceiling fan

Premium bedding

1 bedroom
Sleeps 2
1 King Bed

Luxury Room, 1 Bedroom, Pool View (Crystal Lagoon Swim-Up Elite)

Highlights

Air conditioning

Refrigerator

LED TV

Separate bedroom

Blackout drapes/curtains

Ceiling fan

Premium bedding

Bathrobes

1 bedroom
Sleeps 2
1 King Bed

Honeymoon Room, 1 Bedroom, Garden View (Crystal Lagoon Honeymoon w/Balcony)

Exceptional

Highlights

Balcony

Air conditioning

Refrigerator

LED TV

Separate bedroom

Blackout drapes/curtains

Ceiling fan

Premium bedding

1 bedroom
Sleeps 2
1 King Bed

Villa, 1 Bedroom, Ocean View (Beachfront Romeo & Juliet)

Highlights

Air conditioning

Refrigerator

LED TV

Separate bedroom

Blackout drapes/curtains

Ceiling fan

Premium bedding

Bathrobes

1 bedroom
Ocean view
Sleeps 2
1 King Bed

Romantic Suite, 1 Bedroom, Ocean View (Beachfront Millionaire)

Highlights

Air conditioning

Refrigerator

LED TV

Separate bedroom

Blackout drapes/curtains

Ceiling fan

Premium bedding

Bathrobes

1 bedroom
Ocean view
Sleeps 2
1 King Bed

Exclusive Suite, 1 Bedroom, Pool View (Crystal Lagoon Swim-up w/Patio)

Highlights

Balcony or patio

Air conditioning

Refrigerator

LED TV

Separate bedroom

Blackout drapes/curtains

Ceiling fan

Premium bedding

1 bedroom
Sleeps 2
1 King Bed

Luxury Suite, 1 Bedroom, Ocean View (Beachfront Swim-up Super Luxe)

Highlights

Air conditioning

Refrigerator

LED TV

Separate bedroom

Blackout drapes/curtains

Ceiling fan

Premium bedding

Bathrobes

1 bedroom
Ocean view
Sleeps 2
1 King Bed

Club Penthouse, 1 Bedroom, Ocean View (Oceanfront Penthouse with Balcony)

Very good

Highlights

Balcony

Air conditioning

Refrigerator

LED TV

Separate bedroom

Blackout drapes/curtains

Ceiling fan

Premium bedding

1 bedroom
Ocean view
Sleeps 2
1 King Bed

Club Room, Patio, Beachfront (Swim-up Tranquility Soaking Tub)

Highlights

Deck/patio

Air conditioning

Refrigerator

LED TV

Separate bedroom

Blackout drapes/curtains

Ceiling fan

Premium bedding

1 bedroom
Sleeps 2
1 King Bed

Club Room, Balcony, Beachfront (Tranquility Soaking Tub)

Highlights

Balcony

Air conditioning

Refrigerator

LED TV

Separate bedroom

Blackout drapes/curtains

Ceiling fan

Premium bedding

1 bedroom
Sleeps 2
1 King Bed

Junior Villa, Beachfront (Butler Suite Tranquility Soaking Tub)

Highlights

Air conditioning

Refrigerator

LED TV

Separate bedroom

Blackout drapes/curtains

Ceiling fan

Premium bedding

Bathrobes

1 bedroom
Sleeps 2
1 King Bed

Club Room, Garden Area (Outdoor Tranquility Soaking Tub)

Highlights

Air conditioning

Refrigerator

LED TV

Separate bedroom

Blackout drapes/curtains

Ceiling fan

Premium bedding

Bathrobes

1 bedroom
Sleeps 2
1 King Bed

Villa, Beachfront (Oversized Butler Outdoor Soaking Tub)

Highlights

Air conditioning

Refrigerator

LED TV

Separate bedroom

Blackout drapes/curtains

Ceiling fan

Premium bedding

Bathrobes

1 bedroom
Sleeps 2
1 King Bed

Suite, Beachfront (Butler Villa Tranquility Soaking Tub)

Highlights

Air conditioning

Refrigerator

LED TV

Separate bedroom

Blackout drapes/curtains

Ceiling fan

Premium bedding

Bathrobes

1 bedroom
Sleeps 2
1 King Bed

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About the neighborhood

Kent Ave., Montego Bay, Saint James

What's nearby

Blue Diamond Shopping Centre - 4 min drive - 1.8 miles
Doctor's Cave Beach - 8 min drive - 4.0 miles
Dead End Beach - 9 min drive - 4.2 miles
Montego Bay Marine Park - 10 min drive - 5.2 miles
Montego Bay Cruise Ship Terminal - 15 min drive - 7.2 miles

Getting around

Sir Donald Sangster Intl. Airport (MBJ) - 7 min drive

Restaurants

‪Air Margaritaville - ‬6 min drive
‪Rose Hall Restaurant - ‬4 min drive
‪Jamaican Bobsled Cafe - ‬6 min drive
‪Tastee Patty Stand - ‬7 min drive
‪Bob Marley's One Love - ‬7 min drive

About this property

Sandals Montego Bay - ALL INCLUSIVE Couples Only

Luxury all-inclusive property near Jamaica Beaches

A free breakfast buffet, a free roundtrip airport shuttle, and a swim-up bar are just a few of the amenities provided at Sandals Montego Bay - ALL INCLUSIVE Couples Only. With a beachfront location, beachfront dining, and free beach cabanas, this property is the perfect place to soak up some sun. Indulge in a facial, a body treatment, and a massage at Red Lane Spa, the onsite spa. At the 12 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. The 24-hour health club offers fitness classes and yoga classes; other things to do include kayaking, beach volleyball, and basketball. Stay connected with free in-room WiFi, and guests can find other amenities such as a beach bar and a poolside bar.

Other perks at this property include:

Swimming pool along with sun loungers and a swim-up bar
4 outdoor tennis courts, 7 outdoor pools, and multilingual staff
Wedding services, a 24-hour front desk, and a gift shop
An elevator, luggage storage, and concierge services
Guest reviews say great things about the helpful staff

Room features

All 272 rooms include comforts such as premium bedding and laptop-compatible safes, in addition to perks like free WiFi and air conditioning.

Extra amenities include:

Designer toiletries, shower/tub combinations, and hair dryers
LED TVs with cable channels
Wardrobes/closets, refrigerators, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Rowing/canoeing

Sailing

Snorkeling

Water skiing

Windsurfing

Land activities

Fitness facilities

Tennis

Volleyball

Lessons/classes/games

Aerobics

Pilates

Yoga

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

Onsite live performances

Theme parties

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

On private beach
Pool
Hot Tub
Breakfast included

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour free roundtrip airport shuttle

Food and drink

Free buffet breakfast available daily 7:30 AM to 11:00 AM
12 restaurants
6 bars/lounges
A beach bar
A coffee shop/cafe
A poolside bar
A swim-up bar
Couples/private dining
Snack bar/deli

Restaurants on site

Bayside
Butch's Steak & Seafood
Cucina Romana
Mariners
The Oleander

Things to do

24-hour health club
4 outdoor tennis courts
7 outdoor pools
Arcade/game room
Basketball
Beach volleyball
Billiards/pool table
Fitness classes
Full-service spa
Hot tub
Kayaking
Outdoor pool (guest access)
Piano
Pilates classes
Rowing/canoeing
Sailing
Sauna
Scuba diving
Shopping
Snorkeling
Steam room
Water skiing
Windsurfing
Yoga classes

Conveniences

24-hour front desk
Gift shop/newsstand
Hair salon
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

Meeting rooms

Outdoors

Beach loungers
Free beach cabanas
Garden
On the beach
On the waterfront
Picnic area
Pool loungers
Terrace

Full-service spa

8 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hot tub
Hydrotherapy
Manicures/pedicures
Massage
Sauna
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessibility
Wheelchair-accessible path of travel

More

3 floors
Banquet hall

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Designer toiletries
Hair dryer
Shower/bathtub combination
Towels provided

Entertainment

iPod dock
LED TV with cable channels

Food and drink

Coffee/tea maker
Free bottled water
Limited room service
Minibar
Refrigerator

More

Air conditioning
Ceiling fan
Iron/ironing board
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

This property caters to couples, including same-sex couples.

Guests who book a room category with butler service included must contact this hotel in advance to provide their preferences.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This hotel is exclusively for adult couples.

We should mention

Guests under 18 years old are not permitted at this adults-only property

Property is also known as

All Inclusive Sandals Montego Bay

Montego Bay Sandals

Montego Bay Sandals All Inclusive

Sandals Royal Caribbean Resort Jamaica

Sandals All Inclusive Montego Bay

Sandals Montego Bay

Montego Bay Sandals Hotel

Sandal Montego Bay

Sandals Hotel Montego Bay

Sandals Montego Bay Hotel Montego Bay

Sandals Royal Caribbean Hotel Montego Bay

Sandals Royal Caribbean Montego Bay

Sandals Montego Bay All Inclusive Couples All-inclusive property

Sandals Montego Bay All Inclusive Couples

Sandals Montego Bay - ALL INCLUSIVE Couples Only Montego Bay

Sandals Montego Bay - All Inclusive - Couples Only Montego Bay

Sandals Montego Bay All Inclusive

Sandals All Inclusive Couples

Sandals All Inclusive Couples All-inclusive property

Sandals Montego Bay Inclusive

Frequently asked questions

Does Sandals Montego Bay - ALL INCLUSIVE Couples Only have a pool?

Yes, this property has 7 outdoor pools.

Is Sandals Montego Bay - ALL INCLUSIVE Couples Only pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Sandals Montego Bay - ALL INCLUSIVE Couples Only?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Sandals Montego Bay - ALL INCLUSIVE Couples Only?

Check-out is at 11 AM.

Does Sandals Montego Bay - ALL INCLUSIVE Couples Only provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Are there all-inclusive benefits at Sandals Montego Bay - ALL INCLUSIVE Couples Only?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Sandals Montego Bay - ALL INCLUSIVE Couples Only located?

Located in White House, this beachfront property is in the city center and within a 15-minute walk of Jamaica Beaches and Tropical Bliss. Blue Diamond Shopping Centre and Whitter Village are also within 2 mi (3 km).

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Sandals Montego Bay - ALL INCLUSIVE Couples Only Reviews

8.6

Excellent

9.2

Cleanliness

7.6

Location

9.0

Staff & service

8.2

Eco-friendliness

8.8

Property conditions & facilities

10/10 Excellent

Ethel M

Oct 3, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful staff and very clean rooms

Stayed 4 nights in Sep 2023

8/10 Good

Vashti

Jul 1, 2024

Liked: Cleanliness, property conditions & facilities

The warmth and hospitality was remarkable . Vegetarian option for main course was very limited . Bad experience at the Bombay club and was reported to the manager at the Sandals royal caribbean. All together the stay was wonderful

Stayed 6 nights in Jun 2024

8/10 Good

Charlie

Aug 26, 2023

Liked: Amenities

Beautiful resort. Staff was constantly cleaning. 2nd stay at Sandals Montego Bay. Overall, the staff not nearly as warm and welcoming as I recall from 20 years ago, especially the water sports team (Thank goodness for Leon and Macca(sp?), my wife is still raving about her snorkel adventure). Pluses: The beach, food, convenience, Romana Cucina Minuses: Watersports Team, some staff members

Stayed 4 nights in Aug 2023

10/10 Excellent

Nathan

Feb 22, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Over all it was an excellent experience. The room could use a touch on maintenance. Some light bulbs burnt out, bathroom fan not working. Maybe invest in some new billiards sticks. But the value was absolutely present in the outstanding food and service. My wife and I are chefs and we couldn't stop taking about how great the meals were. 10 out of 10 for the F&B director and kitchen staff!! We can't say enough how great the private beach was. Some heavy equipment operating for the first 3 days. We understand the need but it was a little less than relaxing with 2 bigs earth movers running around you for most of the day. The house keeping did a fantastic job. There was amazingly no sand in our room, considering we had the honeymoon beach walkout. The room was perfectly located in the center of the resort, it was a trip and fall to the bar and two restaurants. We will very much consider Sandals for all future vacations.

Stayed 6 nights in Feb 2024

10/10 Excellent

George

Jul 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful

Stayed 4 nights in Jul 2025

10/10 Excellent

Allie

Jul 11, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The resort was clean and well kept. The staff was so nice and dedicated to their guests having a great experience. We are definitely hooked on Sandals and can’t wait to see where we go next!

Stayed 4 nights in Jul 2025

6/10 Okay

Marit

Jun 7, 2025

Disliked: Property conditions & facilities

Ikke verdt prisen! Positivt: Ålreit strand, relativt greit å få solsenger eller cabana, mange restauranter, kort kjøring fra flyplassen og ved ankomst har du en ventelounge på flyplassen. Rommet hadde bra størrelse, fin balkong. Badekar på balkongen, med mulighet til å trekke for gardiner om man ville ta et bad. Også hyggelig med en lounge hvor man kan ta en dusj og slappe av etter utsjekk om man har sen avreise. Middagen på Oleander var veldig bra! Også en del aktiviteter var inkludert i prisen, som feks 45 min snorkletur mv av vannaktiviteter. Negativt: Treghet! Alt fra innsjekk (selv om man selv sjekket inn i venteloungen på flyplassen) til flere av restaurantene. Spesielt Soy. Vi skulle ha felles middag og få bord per servitør (4-5 bord for vår servitør). Vi satt 2,5 time for å få 3-4 retter hver (sushi sted)… og servitøren glemte bestillingene og alle var ekstremt skuffet. Maten var god, men trolig også fordi var så sultne når vi først fikk maten. Tregheten gikk også på rom-service. Over 1 time for å vente på en toast. Til den prisen jeg betalte hadde jeg ventet et bedre hotell.

Stayed 5 nights in Jun 2025

10/10 Excellent

Karen

Aug 27, 2024

Liked: Cleanliness, staff & service

Ambiance a bit lacking at entrance leading up to property

Stayed 7 nights in Aug 2024

8/10 Good

Dennis

Jun 6, 2024

Liked: Cleanliness, staff & service, amenities

The comfort was outstanding. The staff was extremely pleasant. The thing that was most unpleasant was the construction going on during daytime hrs, so very loud and annoying. When you get of a long flight the ladt thing you want is so much noise beneath your balcony while trying to rest. We FINALLY got our room changed after four days of this, to only be moved to room where the bathroom sink was stopped up!

Stayed 7 nights in May 2024

4/10 Poor

Jeremy

May 29, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Very friendly staff but the night life was difficult to deal with because of the heat. Even in inside dining the restaurant was uncomfortable. Further, every person who worked there basically offers to get you drugs. Being. Jamaica I understand the concept but felt it inappropriate. Food menu and time wait a hassle in some of the

Stayed 5 nights in May 2024

10/10 Excellent

Jeffrey

May 23, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing beach. Wonderful customer service.

Stayed 4 nights in May 2024

8/10 Good

Robert

Apr 4, 2024

Liked: Cleanliness, staff & service, amenities

Overall good.

Stayed 3 nights in Mar 2024

10/10 Excellent

Andrew

Jan 29, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

They treated us like true vacationers

Stayed 5 nights in Jan 2024

8/10 Good

Chris

Nov 28, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was very nice. Some staff weren't as friendly as I had hoped. Our room was above Tokyo Joe's, so we could not use our balcony after dinner because of the exhaust fans from the restaurant.

Stayed 6 nights in Nov 2023

4/10 Poor

Tara Siegle

Nov 8, 2023

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

We will never stay at a Sandals resort again - EVER. We discovered we have a superpower .. we are INVISIBLE - the staff and service were absolutely awful - we were definitely on the other side of the hierarchy that is SANDALS. DO NOT STAY HERE

Stayed 5 nights in Oct 2023

10/10 Excellent

Tammy

Oct 14, 2023

Liked: Amenities, property conditions & facilities

The staff was absolutely amazing and we had the best time ever at our first all inclusive! We booked St Lucia for our anniversary in 2025!

Stayed 5 nights in Oct 2023

10/10 Excellent

Merlyn

Aug 31, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Los alrededores fuera del hotel no tiene ninguna opción para llegar a pie , no vimos ninguna instalación comercial , centro comercial , restaurante u otro centro de recreación .

Stayed 5 nights in Aug 2023

10/10 Excellent

Hillianthe

May 12, 2023

Liked: Staff & service, property conditions & facilities

Sandals is heel lux en perfect geregeld. Ondanks je geen geld daar nodig hebt zou het toch wel handig zijn als er een ATM aanwezig was voor als je van het resort wegging met een excursie of met een taxi. Buiten het resort moet je steeds tip geven. Voordat je het weet is je geld op.

Stayed 4 nights in May 2023

6/10 Okay

Jill

Mar 23, 2023

Liked: Cleanliness

The hotel setting was beautiful. The beach and water was just ok. The staff wasn't too friendly and overall we had higher expectations.

Stayed 3 nights in Mar 2023

10/10 Excellent

Jimmy

Feb 24, 2023

Liked: Staff & service, amenities, property conditions & facilities

Amazing. perfect. Best property in Jamacia by far

Stayed 4 nights in Feb 2023

10/10 Excellent

Cindy

Mar 23, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful place

Stayed 4 nights in Mar 2022

6/10 Okay

Balkys

Feb 24, 2022

Disliked: Staff & service

This is not a luxury resort or luxury experience. Luxury swim up suite only included one chair, one luggage holder and no luxury. The duvet had holes. The pillows were flat. Phone service in the room doesn’t always work. Luggage wasn’t picked up from room after 4 calls to front desk. Luggage was left outside at wrong room upon arrival. Don’t expect fresh juice or for all of the menu items to actually be available. Entertainment was sub par. Don’t recommend for price point even if this was a 3 star. Airport is located in the back yard of this location and airplanes take off frequently. Not a crystal blue beach. This is more of a do it yourself resort then staff providing you with service. Quality, Service and up keep of the property are lacking at this flagship resort.

Stayed 4 nights in Feb 2022

8/10 Good

Eunice

Dec 28, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property itself is pleasing BUT they have an infestation of cats, especially in the Cabin 508 area and Stew Fish Restaurant, which apparently they have no control over. For those that like cats it’s not a problem, but for the ones that don’t, it’s horrific. Also, Oxtail should be a regular on the menu. I tried three restaurants that serves Jamaican dishes and never saw Oxtail on the Menu or even got at any point. Also ALL the restaurants that serve Steak should find a way to soften it more, even if well done, to prevent wastage as its very hard to chew even though tasty. Butch Restaurant for dinner is nice as well as Cucina for breakfast (Ackee and Saltfish). I never made it to Soy (Sushi) or Tokyo Jo, but the restaurants seem nice from the outside. Entertainment at night in the Living Room was nice. Mariner for snack lunch is excellent (Pizza, beef patties, hamburgers, quesadillas, etc). All in all, they did their best to accommodate me and upgraded me from my original room (I do not like cats), which allowed me to have an enjoyable Christmas vacation.

Stayed 4 nights in Dec 2021

10/10 Excellent

Irvence

Dec 8, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

From the room to the staff there has been no disappointment.

Stayed 4 nights in Dec 2021

8/10 Good

david

Jun 28, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reopening

Front dest staff are amazing. House keeping amazing. Pools- very nice plenty of room. Drink quality- good Service and food quality at Butches is significantly better than others dinner restaurants. This hotel has recently re-opened, most likely why it needs some service fine tuning in some restaurants. Airport is a complete nightmare w covid procedures. Totally inept. 5 stations should be 2 & 3 hours wasted

Stayed 5 nights in Jun 2020

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Room options

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View all photos for Deluxe Room, 1 Bedroom, Garden View (Caribbean Deluxe)

Deluxe Room, 1 Bedroom, Garden View (Caribbean Deluxe)

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View all photos for Honeymoon Suite, 1 Bedroom, Ocean View (Beachfront Honeymoon Walkout)

Honeymoon Suite, 1 Bedroom, Ocean View (Beachfront Honeymoon Walkout)

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View all photos for Luxury Suite, 1 Bedroom, Ocean View (Beachfront w/Tranquility Soaking Tub)

Luxury Suite, 1 Bedroom, Ocean View (Beachfront w/Tranquility Soaking Tub)

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View all photos for Honeymoon Suite, 1 Bedroom, Ocean View (Beachfront Honeymoon Walkout Elite)

Honeymoon Suite, 1 Bedroom, Ocean View (Beachfront Honeymoon Walkout Elite)

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View all photos for Luxury Suite, 1 Bedroom, Ocean View (Beachfront Grande Luxe with Balcony)

Luxury Suite, 1 Bedroom, Ocean View (Beachfront Grande Luxe with Balcony)

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View all photos for Honeymoon Room, 1 Bedroom, Ocean View (Oceanfront Honeymoon Walkout)

Honeymoon Room, 1 Bedroom, Ocean View (Oceanfront Honeymoon Walkout)

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View all photos for Club Room, 1 Bedroom, Ocean View (Oceanfront Honeymoon w/ Balcony)

Club Room, 1 Bedroom, Ocean View (Oceanfront Honeymoon w/ Balcony)

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View all photos for Suite, 1 Bedroom, Ocean View (Oceanfront Swim-up)

Suite, 1 Bedroom, Ocean View (Oceanfront Swim-up)

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View all photos for Luxury Suite, 1 Bedroom, Ocean View (Beachfront Super Luxe with Balcony)

Luxury Suite, 1 Bedroom, Ocean View (Beachfront Super Luxe with Balcony)

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View all photos for Honeymoon Suite, 1 Bedroom, Garden View (Crystal Lagoon Honeymoon w/Balcony)

Honeymoon Suite, 1 Bedroom, Garden View (Crystal Lagoon Honeymoon w/Balcony)

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View all photos for Luxury Room, 1 Bedroom, Pool View (Crystal Lagoon Swim-Up Elite)

Luxury Room, 1 Bedroom, Pool View (Crystal Lagoon Swim-Up Elite)

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View all photos for Honeymoon Room, 1 Bedroom, Garden View (Crystal Lagoon Honeymoon w/Balcony)

Honeymoon Room, 1 Bedroom, Garden View (Crystal Lagoon Honeymoon w/Balcony)

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View all photos for Villa, 1 Bedroom, Ocean View (Beachfront Romeo & Juliet)

Villa, 1 Bedroom, Ocean View (Beachfront Romeo & Juliet)

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View all photos for Romantic Suite, 1 Bedroom, Ocean View (Beachfront Millionaire)

Romantic Suite, 1 Bedroom, Ocean View (Beachfront Millionaire)

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View all photos for Exclusive Suite, 1 Bedroom, Pool View (Crystal Lagoon Swim-up w/Patio)

Exclusive Suite, 1 Bedroom, Pool View (Crystal Lagoon Swim-up w/Patio)

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View all photos for Luxury Suite, 1 Bedroom, Ocean View (Beachfront Swim-up Super Luxe)

Luxury Suite, 1 Bedroom, Ocean View (Beachfront Swim-up Super Luxe)

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View all photos for Club Penthouse, 1 Bedroom, Ocean View (Oceanfront Penthouse with Balcony)

Club Penthouse, 1 Bedroom, Ocean View (Oceanfront Penthouse with Balcony)

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View all photos for Club Room, Patio, Beachfront (Swim-up Tranquility Soaking Tub)

Club Room, Patio, Beachfront (Swim-up Tranquility Soaking Tub)

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View all photos for Club Room, Balcony, Beachfront (Tranquility Soaking Tub)

Club Room, Balcony, Beachfront (Tranquility Soaking Tub)

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View all photos for Junior Villa, Beachfront (Butler Suite Tranquility Soaking Tub)

Junior Villa, Beachfront (Butler Suite Tranquility Soaking Tub)

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View all photos for Club Room, Garden Area (Outdoor Tranquility Soaking Tub)

Club Room, Garden Area (Outdoor Tranquility Soaking Tub)

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View all photos for Villa, Beachfront (Oversized Butler Outdoor Soaking Tub)

Villa, Beachfront (Oversized Butler Outdoor Soaking Tub)

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View all photos for Suite, Beachfront (Butler Villa Tranquility Soaking Tub)

Suite, Beachfront (Butler Villa Tranquility Soaking Tub)

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