Hotel Universel Montreal

Photo gallery for Hotel Universel Montreal

Featured Image
Indoor pool, seasonal outdoor pool, sun loungers
Indoor pool, seasonal outdoor pool, sun loungers
Indoor pool, seasonal outdoor pool, sun loungers
Premium bedding, down comforters, in-room safe, desk

Overview of Hotel Universel Montreal

Hotel Universel Montreal

3.5 out of 5

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
5000, Rue Sherbrooke Est, Montreal, QC, H1V 1A1

Explore the area

  • Popular LocationOlympic Stadium12 min walk
  • Popular LocationMontreal Biodome14 min walk
  • Popular LocationMontreal Botanical Garden16 min walk
  • AirportMontreal, QC (YUL-Pierre Elliott Trudeau Intl.)25 min drive

Choose dates to view prices

About this area

Montreal

Located in Montreal, Hotel Universel Montreal is in the entertainment district and near a metro station. Notre Dame Basilica and Old Port of Montreal are notable landmarks, and the area's natural beauty can be seen at Montreal Botanical Garden. Looking to enjoy an event or a game? See what's going on at Saputo Stadium or Olympic Stadium. Water skiing and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby. Guests love the hotel's convenience to public transportation: Assomption Station is 10 minutes by foot and Viau Station is 12 minutes.

What's nearby

  • Saputo Stadium - 4 min walk
  • Montreal Insectarium - 11 min walk
  • Olympic Stadium - 12 min walk
  • Montreal Biodome - 14 min walk
  • Montreal Botanical Garden - 16 min walk

Getting around

  • Assomption Station - 10 min walk
  • Montreal Park Station - 11 min drive
  • Trudeau International Airport (YUL) - 25 min drive

Restaurants

  • Resto Bar Le Toit Rouge — 1 min walk
  • Vinnie Gambinis — 9 min walk
  • Beni Hana — 10 min walk
  • Chez Cora — 10 min walk
  • Restaurant Hochelaga — 16 min walk

About this property

Hotel Universel Montreal

3.5-star hotel near Saputo Stadium
Along with a restaurant, this smoke-free hotel has an indoor pool and a bar/lounge. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. All 230 rooms feature comforts like premium bedding and down comforters, while conveniences include refrigerators and coffee makers. Free WiFi and room service are standard, as are flat-screen TVs with cable channels. Housekeeping is available on request.
Hotel Universel Montreal offers 230 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and microwaves can be requested.

An indoor pool and a seasonal outdoor pool are on site.

Children under 17 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Free area shuttle up to 3 kilometers

Food and drink

  • English breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 7-20 for adults and CAD 7-20 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Indoor pool
  • Seasonal outdoor pool
  • Spa services

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Indoor pool
  • Microwave (on request)
  • Refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (15000 square feet of space)
  • Meeting rooms - 10

Outdoors

  • Pool sun loungers

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Restaurant
  • Sauna
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Health club
  • Restaurant
  • Bar/lounge
  • Sauna

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per accommodation, per night, plus a deposit of CAD 100 per stay
Dogs and cats welcome
1 per room (up to 66 lbs)
Pets cannot be left unattended
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 17 years old and younger stay free, per registered adult, when using existing bedding
Rollaway/extra beds are available for CAD 15.0 per day
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 7 and CAD 20 for adults, CAD 7 and CAD 20 for children (approximately)
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 40 per accommodation, per night
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 15 per day
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from July to August
Pool access available from 7:00 AM to 11:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 17 years old and younger stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 17 years old are not allowed in the swimming pool without adult supervision
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Universel
Hotel Universel Montreal
Hotel Universel Montreal Hotel
Universel Montreal
Auberge Universel Hotel
Hotel Universel Montreal Montreal
Hotel Universel Montreal Hotel Montreal

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 379 out of 941 reviews
5 - Excellent 40%
Rating 4 - Good. 400 out of 941 reviews
4 - Good 43%
Rating 3 - Okay. 103 out of 941 reviews
3 - Okay 11%
Rating 2 - Poor. 42 out of 941 reviews
2 - Poor 4%
Rating 1 - Terrible. 17 out of 941 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, and the hot breakfast at the restaurant was amazing (although, not included).
Stayed 4 nights in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, pools looked nice, great location
Stayed 2 nights in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & spacious rooms
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in / out was easy and friendly. Parking was great, especially for a downtown Montreal property. Bed was very comfortable. Enjoyed our 2 night stay. Would definitely return.
Stayed 2 nights in Sep 2021

3/5 Okay

Traveled with family
Disliked: Amenities, property conditions & facilities
Big buildings
Stayed 1 night in Sep 2021