“I don’t like not having an option to pay in cash. I feel safer paying hotels in cash than using my card. I have had my card hacked by hotel people or people who knew the hotel people. So please, show your customers thatcustomer service is YOUR
HIGHEST priority. That means you give us a choice when you’re capable of giving us a choice and clearly, in this situation, you can make this easy for your customers by allowing us to pay in cash.”
“I don’t like not having an option to pay in cash. I feel safer paying hotels in cash than using my card. I have had my card hacked by hotel people or people who knew the hotel people. So please, show your customers thatcustomer service is YOUR
HIGHEST priority. That means you give us a choice when you’re capable of giving us a choice and clearly, in this situation, you can make this easy for your customers by allowing us to pay in cash.”
Mark B