Front of property - evening/night

Reviews of Hôtel Loisirs Les Côtes, Résidence et Chalets

3 out of 5
Hôtel Loisirs Les Côtes, Résidence et Chalets
265 Chemin de la Salle, Morzine, Haute-savoie

Reviews

9.4

Exceptional

Rating 10 - Excellent. 34 out of 43 reviews" "
Rating 8 - Good. 5 out of 43 reviews" "
Rating 6 - Okay. 4 out of 43 reviews" "
Rating 4 - Poor. 0 out of 43 reviews" "
Rating 2 - Terrible. 0 out of 43 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

M

Stayed 7 nights in Jan 2024

10/10 Excellent

Michiko

Stayed 4 nights in Jul 2023
Response from David M on Aug 28, 2023
Thank you for taking a bit of your time to give us a review. We are pleased you spent a nice time in our hotel. We hope we will welcome you back soon in Morzine !

10/10 Excellent

Robert

Stayed 5 nights in Jan 2023
Response from DavidM on Feb 4, 2023
Thank you very much ! The team and us are very happy that you spend a good time in our hotel during your holidays. We hope to see you next time you come to Morzine Avoriaz

10/10 Excellent

manouchehr

Stayed 5 nights in Dec 2022
Response from David M on Dec 29, 2022
Thank you for this review, this is a great reward for our work and for the team. We hope to welcome you back soon in Morzine.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel in Morzine
The hotel is great value and the staff are all amazing. I have always stayed in chalets before but I would happily come back to this hotel for the family feel and the brilliant food!
Stayed 7 nights in Mar 2022
Response from David M on Mar 30, 2022
Thank you very much, we are very happy you spent a good time in Morzine in our hotel and hope to welcome you back soon !

10/10 Excellent

terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 5 days
Excellent stay to a lovely family run hotel..evening meal and breakfasts excellent..the swimming pool and sauna are a must after a long day on the slopes..
Stayed 5 nights in Feb 2020
Response from David M on Feb 7, 2020
Thank you very much for your review, we are very glad that you spent a nice stay with us :) This is a reward for our team and our work ! we hope to welcome you back soon !

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Yeh family atmosphere that makes you so comfortable whilst still retaining a high dtandard of service. So helpful in so may ways
Stayed 4 nights in Jan 2020
Response from David Marullaz on Jan 21, 2020
Thank you for your comment. We are very happy that you spent a nice stay with us it is a reward as an hotelier and as a reward for our team. We hope to welcome you back soon in Morzine.

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most wonderful stay here. The family/staff was warm and friendly and helpful, always willing to give advice when we needed it. The room was comfortable and the view was beautiful. We loved having the little kitchenette, especially since we have children. The home cooked dinners were absolutely delicious and our children loved the pool and game room. It was a very easy walk to town and the super Morzine bubble lift or the free shuttle to the prodains cable car. We skied in Avoriaz since it was late in the season and there was still plenty of snow there. All in all a wonderful holiday and we can’t wait to come back and stay at Les Cotes!
Stayed 5 nights in Mar 2019
Response from David M on Apr 2, 2019
Thank you for your review its is a reward for the team and us. We hope to welcome you back again in Morzine ! :)

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay again
Staff - fantastic, friendly, welcoming Food - delicious (half board) not a bad meal during a week stay. Breakfast is self service which for us was fabulous, meant we could eat without waiting for hosts and hit slopes for first lift. Facilities - it’s got everything you need for ski trip. Lots of hot water, balcony and great view of Morzine. I only have 1 negative point and that was our room was very small, but for me and my son is was ok. This is not standard though, the rooms we did see around us all looked much bigger. The Morzine Pleney and Super Morzine free bus stops right outside hotel.
Stayed 7 nights in Feb 2019
Response from David Marullaz - Owning Family on Mar 8, 2019
Thank you for your review ! It means a lot for us that you have spent nice stay in Morzine and in our hotel. WE really care about feedbacks and we can improve every time. regarding your room you have booked a 15 super meter room type called a standard room. If you need more space i would recommend a comfort double room which gives more space and more comfort for a reasonable price difference. We really wish to welcome you next time you come to Morzine !

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely property with great views and friendly and helpful staff Was a little bit far from the ski lifts
Stayed 3 nights in Feb 2019
Response from David M on Feb 18, 2019
Thank you for your review, this is a real reward for the team and our hotel. We work every day to make sure you spend a really good time in Morzine. It is great when we can read that it works. Regarding our location, we get loads of good feed back. It is right some people think we are too far but some other think it is a very quick walk and that it is perfect. It is really a point that depends every one's perception. This is why we always answer with only the facts : Morzine is located in the hearth of the Portes du Soleil ski area with an access to Avoriaz and Switzerland slopes on one side and an access to Morzine-Les Gets Ski Area on the Other side. The hotel is located 5 min walk from the town hall and church place and 10 min walk (500m) from Super-Morzine Bubble Lift that connects you to Avoriaz and the Swiss part of the Portes du Soleil Morzine Ski Schools and the pleney Bubble lift that brings you on Morzine-Les Gets area is located 900m from the hotel. A free bus stops in front of the hotel every half-hours to bring you there We also organise 3 hotel shuttles free in the morning to bring you to both lifts at 8:30 and 8:55 and 9:25. We advice 2 ski shops that are at the bottom of both lifts where you can leave your equipment and come back to the hotel without carrying it.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely family run hotel. Owners could not have been more helpful, from arranging our lift passes to allowing us to access the breakfast room for food and drink on the last morning when we had a very early transfer. Room was spacious with useful kitchen area including fridge. Plenty of choice at breakfast, evening meals were set menu but they were happy to accommodate any changes if wanted.
Stayed 4 nights in Feb 2019
Response from David on Feb 12, 2019
Thank you for this lovely review on our hotel and services. It is great reward for our team and us. We hope to see you next time you visit Morzine ! We always have alternatives for diner time in case the menu of the day is not what you need or what you can eat.

6/10 Okay

Gurpreet kaur

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Could have been better
Whether was amazing and we really enjoyed skiing. The overall area was amazing. The only issue we had was with the hotel. At first they were very lovely helping us around and being very friendly. Towards the end of our trip we noticed that the room was not being cleaned properly and was being left in a state. Room service to me means cleaning the whole room including the tables and toilets but not here. One night me and my sisters were chilling and getting ready in our rooms and I do admit we were being a bit loud the owner of the hotel comes in and glares at us from the front door. What gives you the nerve to interprupt and walk into our room? Throughout our stay that elderly lady kept glaring at us making us feel very uncomfortable to the point where we didn’t want to stay there anymore. The breakfast was not the best there should be more for vegetarians rather than just bread and cheese quite shocking. Then on checkout I was being finessed of skiing passes I already paid he claimed it was a mistake in which things happen so I wasn’t too worried but it annoyed me quite a bit. Overall it wouldn’t have been too bad if the elderly lady didn’t glare at us and walk into our room and make us feel uncomfortable. If I do come morzine again I will not stay here due to being made feel uncomfortable to that level.
Stayed 4 nights in Jan 2019
Response from David M. on Feb 21, 2019
Thank you for your review. We of course remember your visit, however do have a few differing accounts of the events you describe. After checking-in, you made a lovely online real time review which we really appreciated; you mentioned our welcoming staff, the nice room and clean. I was just a little surprised by your comments and thought it best to take some time to reply. It felt very unfair for the effort made during your stay by every member of our team. We would like to remind we do not wash-up or tidy away food from the kitchenette. For each service the room, the beds, the bathroom & toilet are cleaned every day. After the first night, your room was so messy. Litter and clothes everywhere, make-up stains on the light switches. Further examples, there were the potatoes on the balcony floor, however they ended up there, and also an ice-cream bucket left melted in middle of the bed. Your comments about the owner who you felt was unfriendly to you, was probably because of your behavior during your stay. It was as if we were responsible for someone else's misbehaving children, which effectively we were. Admittedly she did let herself into your room because she heard your screams. It was so loud that she rushed to your room thinking something was dreadfully wrong. She realized that you were just playing together. On one occasion the owner also noticed that you were sneaking behind the then closed breakfast buffet filling 2 bottles of orange juice. We decided to say nothing because it was your last day, and for us it was just teenager’s non-sense behavior. It's really rare for us to have to respond to feedback like this, I don't believe yours is warranted. The one item however that I 100% agree with is your comment to not return to our hotel. I think we can both agree that you are not a good fit for our hotel...

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. Friendly staff which was ready to support whenever was necessary.
Stayed 3 nights in Jan 2019
Response from David on Jan 18, 2019
Thank you for your review. It is a real award for our team and our work ! We wish to welcome you again in Morzine !

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional property with friendly staff
Super clean hotel with friendly and welcoming hosts. Pool and games area good for relaxing after the pistes and delicious home cooked meals available in the restaurant. Property about a 10 min walk to town or via the bus which stops right across the street.
Stayed 4 nights in Mar 2018
Response from Marullaz Family on Mar 20, 2018
Thank you for this comment. it is a great reward for our work and for the team. We hope to welcome you again soon in Morzine.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great comfortable hotel close to everything
Great hotel, very comfortable bed with great blackout blinds. Lovely breakfast, very friendly staff who are always happy to help from giving directions and recommendation to lifts to the ski lift in the mornings. Great hot tug and swimming pool after a long day on the slopes. Only a 5 minute walk in to the centre
Stayed 4 nights in Jan 2018
Response from Marullaz Family on Jan 30, 2018
Thank you very much for your review. I is a great reward for the hotel and the team ! We hope to see you again next time you come visit us in Morzine

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good base for a long ski weekend.
Good location, good sized room, great views, nice staff
Response from David Manager on Jul 19, 2018
Thank you for this very short but very clear review. We are happy that you had a nia stay with us in Morzine

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel staff were very welcoming and the facilities were very good. The reception staff, especially David, attended to our every need and made us feel very happy. Nothing was an issue for them to help us with. His knowledge and guidance to the local area and services was second to none. I could not recommend his services high enough.

10/10 Excellent

Tippers, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended
Good clean and comfortable hotel with super friendly and helpful staff. Rooms are traditional but adequate for a really nice stay. Breakfast was 'buffet style' well presented and good quality. Ski bus arrives right outside the hotel but is only a 15 minute walk across the bridge to the centre of morzine. Overall I would highly reccommend

10/10 Excellent

tina, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good transport links
Really lovely hotel with a short walk to the centre Ski bus stops outside the door and hotel offers a free shuttle in the morning Rooms were clean and comfortable and warm and the balcony had a lovely mountain view There was a fully equipped kitchen and dining table in the room which is useful if you want to self cater Breakfast was nice and good timings 8-10am We ate in the hotel once and we were happy with the food but chose to walk into town most evenings to eat and soak up the atmosphere Hotel staff were very friendly always checking that we were happy All in all a lovely family run hotel with good facilities including swimming pool sauna and steam

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on Jan 20, 2017
We are glad you had a nice stay with us ! Thank you for this review and do not hesitate to tell us what you liked particularly as we always try to find out what we are doing good and where we can improve.

10/10 Excellent

Nick, Stratford-upon-Avon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five Day Family Break
This is a wonderful, friendly, family run hotel that made us feel very welcome throughout. We stayed on a 'half board' basis and the food and service was outstanding. We will definitely return for another stay.

8/10 Good

Ayelet, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dinners were great. The hotel was lovely with classic style and relaxing.

10/10 Excellent

Dave & Emma , England warwickshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel , not far from morzine
Great hotel and located well, with only a short walk to morzine . Staff members extremely helpful and couldn't do more for you . Facilities good and easy to access . Overall a good hotel and would recommend it .

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Laura, Epsom, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
February Snowboard Trip
Very welcoming, friendly and extremely helpful run hotel. Room was great with a brilliant view; breakfast was on time and continental every morning in my room; shuttle service used twice; only 10 mins walk from the centre but you need to know the shortcut via the bridge otherwise its a good hour's walk. If I ever return to Morzine, I would stay at this hotel again. Highly recommended for service with a smile and cleaniness.

8/10 Good

snookdogg, liverpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Les Cotes Morzine [feb 2015]
lovely warm and welcoming hotel about 5 mins walk across suspension bridge from Morzine. All staff very friendly and the place is very clean and well looked after. Lovely room that had handy little kitchen and great private balcony. Nice little swimming pool [great view when its snowing outside] and the little one was very pleased with the games room [in which all games are FREE!!! - which parents will enjoy]. Initially was concerned that the walk might be a little far but actually enjoyed the stroll up and down from the chairlifts each morning and every evening [found a store at the bottom of the gondola where we could leave the boards to save lugging back and forth every day]. If there is a negative it was only that breakfast is brought to your room every morning and consisted of hot drink, bread and pastry [personally I love a buffet breakfast every morning to stock up on carbs in preparation for a good day on the slopes]. However, everything else is so lovely about the place I feel a little mean criticising - that being said breakfast is breakfast and one of the things I really look forward to when in the mountains.

8/10 Good

Janet, York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good facilities. Close to town
Lovely welcome. very helpful. Breakfast served in our room. A lovely hotel with excellent facilities - pool, games room gym equipment. Would definitely recommend it.

8/10 Good

Phil & Lewis S, Essex, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable clean hotel
Bed & breakfast very clean and well appointed, breakfast brought to room promptly at time requested every day. Had 3 night stay for snowboarding trip, 15 mins walk to slopes but free bus pulled up outside hotel and ran every half an hour so was fine. Small disagreement at Bill time as left hotel at 5:00 and tried to charge us for extra night, admittedly I should have known this (apparently should have vacated room by 11:00, but wasn't informed at checkin). On insistence the owner eventually agreed to charge us for only the 3 nights we had stayed, so all fine and lovely hotel, nice pool and hot tub, rustic alpine feel to decor with some modern touched e.g touch pad front futuristic sliding entrance doors. Found short cut walk down to town, ask hotel for directions as saves atleast 10 minutes on awl into town otherwise.

10/10 Excellent

Rutger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, fine hotel, walking distance from skilift super Morzine, special service morningshuttle to skilift Clean
Stayed 7 nights in Feb 2024
Response from David M on Mar 7, 2024
Thank you very much for this feedback. We are happy you spent a nice time with us.We agree the shuttle service in the morning is real plus for our guests. Thank you for mentioning it.

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avis
Accueil au top, chambre au top, piscine au top, bref hôtel au top !
Stayed 2 nights in Sep 2023
Response from David M. on Sep 19, 2023
Merci pour cet avis. Nous sommes ravis que vous aillez passé un bon séjour. On est d'accord la Piscine est plutôt sympa :p

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from David on Jul 21, 2022
Merci pour cette note. Nous transmettons à l'équipe. Thank you for this rating, The team will be glad to learn that you spent a nice time with us.

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avons passé cinq jours à l'hôtel les côtes, accueil chaleureux , très convivial, hôtel très calme !
Stayed 5 nights in Aug 2020
Response from David M on Aug 21, 2020
Merci pour cet avis. Nous sommes ravis que vous aillez passé un bonnement en notre compagnie ! Nous passerons vos compliments à l'équipe. A bientôt à Morzine et dans les Portes du Soleil

6/10 Okay

David

Liked: Staff & service
Stayed 10 nights in Jul 2019
Response from David M on Aug 6, 2019
Bonjour, Merci de nous avoir fait un retour d'expérience. Il semble que vous ayez été déçu de votre séjour avec une note peine au dessus de la moyenne. Nous n'avions pas l'impression que vous aviez ce sentiment lors de votre départ. Il est dommage que nous n'ayons pas plus de détails qui nous permettraient de voir où nous pouvons nous améliorer. N'hésitez pas à nous contacter si vous souhaitez nous donner plus de détails et nous permettre ainsi de fournir un service toujours plus proche des attentes de nos clients. Nous espérons vous accueillir prochainement à nouveau lors de votre prochaine visite à Morzine.

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literie et salle de bain très propre. Terrasse et mobilier terrasse directement prêts à l’emploi car propres. Aspect général très soigné.
Stayed 1 night in Jul 2019
Response from David on Jul 8, 2019
Merci pour cet avis et vos remarques sur la propreté c'est une priorité pour nous chaque jour. C'est toujours une récompense pour l'équipe et pour nous.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
L’accueil, la disponibilité de l’equipe de direction.
Stayed 3 nights in Feb 2019
Response from David M on Feb 22, 2019
Merci pour ce retour, nous sommes ravis que vous ayez apprécié votre séjour et notre accueil ! Nous espérons vous accueillir à nouveau prochainement à Morzine Avoriaz

10/10 Excellent

Gilles, Commercy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bon sejour, personnel hyper sympa
Hotel a 10 min à pied de l hyper centre. Atmosphere familiale, avec belle piscine et chambre nikelle. Sejour en été très agreable, balcon donnant sur les montagnes. David, Olivier et leur maman ont été très sympathiques et de bon conseils pour les activités. Merci pour leur disponibilité. Tres difficile a trouver un point d amelioration. Peut etre le menu du soir proposé, paraissant un peu lourd pour cette periode de chaleur. Tres bon sejour, nous recommandons.
Stayed 7 nights in Jul 2018

10/10 Excellent

Tonni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018
Response from Family Marullaz on Feb 2, 2018
Thank you for this wonderfull review. It is a great reward for the team work at the hotel. We hope to welcome you soon again in Morzine

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017
Merci pour cette bonne note de votre séjour, nous sommes ravis ! Nous espérons vous revoir très bientôt à Morzine. N'hésitez pas à nous envoyer des commentaires plus précis sur votre séjour, c'est ainsi que nous essayons de toujours mieux vous accueillir. David, la direction.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Staff & service