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Reviews of Opal Hotel

Opal Hotel
Mainzer Straße 34, Idar-Oberstein, RP

Reviews

7.6

Good

Rating 10 - Excellent. 18 out of 103 reviews" "
Rating 8 - Good. 47 out of 103 reviews" "
Rating 6 - Okay. 31 out of 103 reviews" "
Rating 4 - Poor. 5 out of 103 reviews" "
Rating 2 - Terrible. 2 out of 103 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Gentleman at desk very helpfull and arranged for after hours check in.
Stayed 4 nights in Oct 2022

8/10 Good

M Shahim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in Idar Oberstein
Stayed 4 nights in Jun 2022

6/10 Okay

Vesna

Stayed 1 night in Jun 2022

6/10 Okay

Ali

Stayed 2 nights in May 2022

10/10 Excellent

Yader

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Stayed 1 night in Aug 2020

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

6/10 Okay

Verified traveler

Liked: Staff & service
the Locals were very nice. The breakfast room had bugs, which was a little disappointing
Stayed 5 nights in Oct 2019
Response from Gabriele on Nov 13, 2019
Dear guest, thank you for your review. Let me comment on the bug situation in the breakfast room. These are not internal bugs, but bugs that are seasonal and come from the forests outside as soon as we open a window. We regret that you just happened to be here while this took place and hope to welcome you back sometime in the future. Gabriele Owens, reception

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

weh2nd, Kansas City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a good value for the money. Breakfast was included. The breakfast had a large variety of options.
Stayed 1 night in Apr 2019

8/10 Good

Sarah

Liked: Staff & service
Nice staff
Staff members were very friendly!
Stayed 2 nights in Jan 2019
Response from Gabi on Jan 29, 2019
Thank you very much, hope to see you again soon, best regards, Gabriele Owens

6/10 Okay

W H

Disliked: Cleanliness, property conditions & facilities
Outdated hotel with friendly staff
The carpet is very old and stained, very friendly staff, internet was working during one day, breakfast was modest, the bread was dry and the eggs sunny side up was cold during the first day. Next time I will look for another hotel
Stayed 3 nights in Jan 2019
Response from Gabi Owens on Jan 20, 2019
Dear guest, thank you for staying with us and giving us your evaluation. We appreciate your comments and will strive to improve the minus points. In the breakfast area we are already implementing some changes. We hope you will give us another chance on your next visit to Idar-Oberstein. Best regards, the reception team

8/10 Good

Kurt

Liked: Cleanliness, staff & service, room comfort
A breath of fresh Bavarian air
Spent one night in the hotel before I meet with my family. Certain amount of old world charm in the town. Difficult time on a Sunday, since many businesses are closed. If you have a free night spend, Idar-Oberstein, do it, it allows you to relax. Just a great place to collect your thoughts and enjoy the rest of your trip.
Stayed 1 night in Jun 2018

8/10 Good

Michael

Great view
Not a pretty building but our room on the 12th floor was spacious and the view was amazing. Breakfast on the 19th floor was not so good. The hotel caters for coach loads of visitors especially from China and one party got to breakfast before us - nothing left, we had to wait for bread and eggs to be cooked.
Stayed 1 night in May 2018

10/10 Excellent

simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Opal Hotel matches its name!
good room, though a bit dated, very good breakfast buffet and right in the center of the Idar part of Idar-Overstein, next to lots of gem stone dealers and jewellers. lots of restaurants in 1-5 min walking distance (nearest is approx 50 m away) Stayed there for the 2nd time as location and facilities so good for a business trip in matters of gemstones.
Stayed 2 nights in Mar 2018
Response from Gabi on Apr 3, 2018
Thank you very much for your review, I will share with breakfast staff. Hope to see you again soon. Gabriele Owens reception

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast offered!! Great location-right in the center of Idar. Lots within walking distance.
Stayed 1 night in Sep 2017

8/10 Good

jonas

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
staff could use some improvement
Opal is a decent hotel, and was satisfactory in comfort, cleanliness and location. One slight problem I had was with the front desk. As my party left 10 minutes before me, they left instructions with the front desk for me to collect. When I arrived 10 minutes later at 11 am, I found no one at the front desk. I waited, ringing the bell for 15 minutes as people came and went from the hotel lobby. There was no sign or indication when the staff might return. Additionally, I was later given incorrect directions to a local shop. I was not impressed with the quality of the staff.

6/10 Okay

Chris, Cambridge UK

Disliked: Property conditions & facilities, room comfort
OK if you are not fussy !!
The hotel is part of an ugly 20 storey building and does not fit in with surrounding buildings. The rooms were in need of a modernisation and good re-vamp. The water in the toilet was yellow however many times you flushed it. The breakfast was in a room more like a school dining room, clean but looking like something out of the 60'S

4/10 Poor

Joanna, Canada

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel needs renovating
The hotel is in much need of some renovations. I've never been to a hotel where they didn't have an outlet close to the bed or night stand. The configuration of the rooms were just strange. The water pressure in the bathroom was aweful, it took me forever to wash my hair. Another thing is that the tiles in the bathroom needed a good scrubbing, not impressed. The breakfast was okay, nothing to rave about. The location was okay. There were restaurants very close to the hotel. However the hotel is a good walk (approx 30min) from the city centre. Lastly, the staff were very kind and always willing to help.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Idar Hotel
We enjoy staying at the Opal each year. It is in the center of Idar with a beautiful view front and back rooms. Breakfast on top floor with even a better view. Breakfast not the biggest variety but plenty. Great coffee as well. Thank you Opal.

6/10 Okay

Verified traveler

Liked: Staff & service

8/10 Good

Dave, McMinnville, Ore. USA

Liked: Cleanliness, staff & service
Opal Hotel.
The Hotel Staff were especially nice and helpful. The Hotels location was very convienient, The facilities were old/dated, but were adaquate.

6/10 Okay

Maria Guadalupe

Business traveler
The hotel is clean but looks old. The beds are in good condition but the pillows are very uncomfortable.
Stayed 1 night in Apr 2024

8/10 Good

Moya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, correct, very comfy beds, good for allergy sufferers as cleaning chemicals used are used per manufacturer instructions so no overdose of VOCs.
Stayed 1 night in Aug 2023

8/10 Good

Peng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Loudmilla

Traveled with family and small children
Liked: Cleanliness, staff & service
Goede prijs kwaliteit verhouding. Zeer vriendelijk personeel. Fijn ook Nederlandstalig. Goede eetgelegenheden op loopafstand. En prachtig uitzicht!
Stayed 1 night in Aug 2023

10/10 Excellent

Otto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vriendelijke bali medewerkster die duidelijke uitleg gaf, het ontbijt zag er keurig en verzorgt uit.
Stayed 1 night in Aug 2023

6/10 Okay

Waltraud

Business traveler, Traveled with partner
Das Bett war nicht, wie in anderen Hotels, glatt bezogen. Sah aus, als hätte schon jemand darin gelegen! Die Matratze durchgelegen, viel zu weich. Wir waren um 9 Uhr frühstücken, da waren nur noch Krümel vom Rührei zu finden. Es wurde auch nicht nachgelegt oder gefragt!
Stayed 1 night in Jul 2023

6/10 Okay

Jessica

Stayed 1 night in Jul 2023

10/10 Excellent

Emanuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Klaus

Stayed 1 night in Jan 2023
Response from Rezeption on Jan 25, 2023
Vielen Dank! Es würde uns freuen, Sie nochmal als Gast begrüßen zu dürfen.

10/10 Excellent

Zainab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundlich
Stayed 1 night in Aug 2022

10/10 Excellent

Nathalie

Stayed 1 night in Aug 2022

6/10 Okay

Thomas

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Die Zimmer und die Fahrstühle müssten renoviert werden. Abends, nachts und morgens ist die Rezeption nicht besetzt. Aber die Aussicht ist wunderbar und es gibt tolle Restaurants in unmittelbarer Nähe.
Stayed 1 night in Jul 2022
Response from Team Opal on Sep 6, 2022
Inzwischen ist die Rezeption von 10.00-20.00 Uhr besetzt.

4/10 Poor

Johann

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

6/10 Okay

Thilo

Traveled with group
Stayed 1 night in Jun 2022

8/10 Good

Romy

Stayed 2 nights in Jun 2022

8/10 Good

August

Stayed 1 night in May 2022

6/10 Okay

Patrick

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Das Personal war sehr freundlich. Die Zimmer waren sauber aber nicht wirklich einladend. Das Bad wurde bei unserer Suite vor kurzen erst renoviert, es wurde aber nicht gut gearbeitet. Das Wasser hat wenig Druck in der Dusche so dass man leider sehr lange braucht um sich abzuduschen. Und die Heizung hat ständig gepoltert.
Stayed 1 night in Oct 2021

10/10 Excellent

Katja

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frühstück war sehr gut (Käse, Marmelade, Eier, O-saft usw. Was man sich bestellt hat) Freundliches Personal Sehr Angenehmer Aufenthalt
Stayed 1 night in Oct 2021

8/10 Good

norbert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

Ewald

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2021

8/10 Good

Thomas

Traveled with family
Liked: Staff & service
Disliked: Amenities
Freundliches Personal; Passables Preis-Leistungsverhältnis; Sehr schlichter Frühstücksraum, teilweise unsauber, schlechter TV-Empfang
Stayed 1 night in Sep 2021

6/10 Okay

Michael

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nette Aussicht über Idar-Oberstein
Bett ist gut, Badezimmer sauber. Leider ist der ganze komplex in die Jahre gekommen und dringend renovierungsbedürftig.
Stayed 4 nights in Aug 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Unieke locatie met panoramazicht midden in het centrum van Isar. Er was wel enkel koud ontbijt en geen airco.
Stayed 2 nights in Aug 2021

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service
Magnificent views
Hotel feels a bit dated but view from the (large) room was magnificent and the staff is friendly.
Stayed 1 night in Aug 2021

8/10 Good

Enno

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel mir Charme-gutes Frühstück
Das Haus ist schon etwas in die Jahre gekommen. Aber Sauberkeit und Service sind OK. Das Frühstück war angesichts des Preises sehr gut. Und wurde von einem sehr umsichtigen Mitarbeiter betreut.
Stayed 4 nights in Jul 2021

4/10 Poor

robert

Stayed 9 nights in Sep 2020

8/10 Good

Iris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Een nette kamer met prachtig uitzicht Het ontbijt was wel oké, op onze laatste dag was er scrumbled eggs!
Stayed 3 nights in Sep 2020