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Reviews of Holiday Inn Express & Suites Burlington, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Burlington, an IHG Hotel
900 Andis Road, Burlington, WA

Reviews

8.8

Excellent

Rating 10 - Excellent. 562 out of 1003 reviews" "
Rating 8 - Good. 319 out of 1003 reviews" "
Rating 6 - Okay. 81 out of 1003 reviews" "
Rating 4 - Poor. 32 out of 1003 reviews" "
Rating 2 - Terrible. 9 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Hari Chandan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Nice breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
We will definitely stay here again. Best bed, shower, and even the breakfast is good. We will definitely be back to stay again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Eddie, Houma

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was delicious and the location was convenient
Stayed 5 nights in Feb 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Noemi

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jasara Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Salvador

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff very clean and very safe
Stayed 2 nights in Mar 2024

10/10 Excellent

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how easy it was to check in . Very friendly
Stayed 1 night in Feb 2024

10/10 Excellent

Amber, SNOQUALMIE

Stayed 1 night in Feb 2024

10/10 Excellent

Jay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient, clean and easy access to I-5.
Stayed 1 night in Feb 2024

2/10 Terrible

Rader

Stayed 1 night in Jan 2024

10/10 Excellent

joel, Garland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2nd time here. Good facility. Convenient. The Cinnamon Rolls are The Best !
Stayed 4 nights in Dec 2023

10/10 Excellent

Aurelio

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and clean rooms, easy parking
Stayed 1 night in Dec 2023

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect, clean, staff were very nice and helpful.
Stayed 1 night in Dec 2023

8/10 Good

Christopher

Stayed 1 night in Dec 2023

10/10 Excellent

George E

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was greatly surprised by the front desk person who expedite all the registering processes (very polite and attentive) and the cleanness of the room. The room is pretty confortable, and has the amenities (coffee and tea) to you to relax. I will come back to this hotel, I think it check all the boxes.
Stayed 1 night in Nov 2023

4/10 Poor

ELIA

Stayed 1 night in Nov 2023

10/10 Excellent

Docia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
The place was awesome. The people were awesome and so clean. The only part that was disappointing was that my room was out of conditioner... lol.
Stayed 1 night in Oct 2023

6/10 Okay

Bryan

Business traveler
Liked: Staff & service
Disliked: Room comfort
Location was good. The room was odd that the closet was removed and a free standing armoire was added and a big empty space could have used a couple of chairs and coffee table
Stayed 3 nights in Oct 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Jayesh

Stayed 1 night in Oct 2023

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, nice hot breakfast every day.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jinxia

Stayed 1 night in Oct 2023

10/10 Excellent

Arlene, Sammamish

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for a family stay. Enjoed pool and hot tub. Staff is helpful.
Stayed 2 nights in Sep 2023

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Silvia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for a stay. Nice and well kept
Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passing Thru
This is a new hotel and it shows! Everything is clean, spacious and wonderful. We loved our king room, the location, and the breakfast. We definitely recommend!
Stayed 1 night in Sep 2023

10/10 Excellent

Michael, Maple Lake

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice quite Hotel, hot tub was very nice, and breakfast was very good.
Stayed 2 nights in Sep 2023

8/10 Good

joel, Garland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast options. The Cinnamon rolls are Amazing ! Comfortable bed.
Stayed 4 nights in Aug 2023

8/10 Good

Catherine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable
Stayed 3 nights in Aug 2023

10/10 Excellent

Jocelyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is located in a quiet and convenient part of Burlington, just a few minutes away from restaurants, shopping malls. Our room was very clean, and AC is working well. Breakfast is basic (eggs, sausages, freshly made pancakes, toast, dry cereals, oatmeal), but it’s all we need to start a day. The staff is attentive to our needs and concerns. Overall, it’s a good place to stay in for a couple of nights.
Stayed 2 nights in Sep 2023

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast bar was better than expected.
Stayed 1 night in Sep 2023

10/10 Excellent

Shajitha

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were big! There is also a sofa bed in the room! Breakfast was good! Bathroom was clean and has dove products- soap, lotion etc. pleasant stay for a day during our trip!
Stayed 1 night in Aug 2023

10/10 Excellent

TONI, Woodinville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was knowledge and friendly. The pool area was very clean. The breakfast was hot and the coffee was fresh
Stayed 1 night in Aug 2023

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly place to stay. Close to shopping.
Stayed 1 night in Aug 2023

2/10 Terrible

Toni

Disliked: Cleanliness, staff & service, room comfort
Front desk people suck!!! No help whatsoever
Construction on street started at 10pm and ended at 6am. No mention of this when we checked in. Paid $300 for one night and got no sleep at all. Unacceptable!!!
Stayed 1 night in Aug 2023

8/10 Good

Jamyang

Liked: Cleanliness, staff & service, property conditions & facilities
Very well maintained. Clean.
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay for the cost. Convenient and clean. Parking on site. Quick and pleasant front desk staff.
Stayed 1 night in Aug 2023

10/10 Excellent

Andrea

Stayed 1 night in Aug 2023

10/10 Excellent

Hannelore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a hotel to remember
the best stay so far on our 2 weeks trip through Western Canada / USA everything was clean and worked perfectly the hotel outside and indoor and the room looked just great
Stayed 1 night in Aug 2023

8/10 Good

Ian

Stayed 1 night in Aug 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, quiet at night, and convenient to area we wanted to see. Good breakfast.
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Everything was great. Room was perfect. Check in was quick. Hotel was updated since my last visit and looks amazing.
Stayed 1 night in Aug 2023

10/10 Excellent

Concepcion

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Aug 2023

10/10 Excellent

Quynh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No issues from a practical standpoint but area around hotel is industrial looking with no restaurants in walking distance.
Stayed 1 night in Aug 2023

10/10 Excellent

Amy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean and modern. Great amenities. Fast check in and friendly staff.
Stayed 1 night in Aug 2023

10/10 Excellent

Billie

Liked: Cleanliness, property conditions & facilities
Clean, friendly and quiet.
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Crystal

Stayed 1 night in Jul 2023