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Reviews of Hazyview Sun

3 out of 5
Hazyview Sun
R40 Road, 7km before Hazyview, 43km after Whiteriver, Mbombela, Mpumalanga

Reviews

7.8

Good

Rating 10 - Excellent. 34 out of 142 reviews" "
Rating 8 - Good. 68 out of 142 reviews" "
Rating 6 - Okay. 23 out of 142 reviews" "
Rating 4 - Poor. 13 out of 142 reviews" "
Rating 2 - Terrible. 4 out of 142 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Family Stay
The hotel was clean and tidy. Staff are friendly and welcoming. Rooms are outdated and need a revamp from carpets through to furniture and bathrooms. Pool and gardens are well kept. Be prepared to wait a while for pool towels as they were never available at reception the 3 times we needed them... Breakfast was not great but had the necessary components to get by. Coffee was dispensed in an urn and tasted stale at every breakfast seating. Chef during weekday duty overstuffed the omlet and did not take orders correctly... Overall an average experience at a fair price.
Stayed 4 nights in Jan 2024

10/10 Excellent

MR

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central for business. Clean. Friendly staff
Stayed 1 night in Sep 2023

4/10 Poor

rashi

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Zanda on Jun 20, 2023
Dear Mr. Gupta,Thank you for taking the time in reaching out to us regarding your recent stay at Hazyview Sun.I have taken note of your rating and would like to give you a call so as to ascertain what transpired during your stay.Kind Regards,Zanda

8/10 Good

Jose

Stayed 1 night in Mar 2023

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Our stay at Hazyview Sun !
Our stay at the hotel was superb except that the bathroom door was broken and was never fixed for the duration of our stay. Nevertheless the bedding was clean and always attractive. Thank you so much for the ever welcoming staff at your reception and dining hall. Good work, keep it up.That was stunning !
Stayed 3 nights in Nov 2022

10/10 Excellent

Buhle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 2 nights in Oct 2022

10/10 Excellent

Pamella

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasently peaceful.
Our stay with our family n friends was amazing, absolutely friendly stuff. The place was kid friendly aswell. Peaceful wth lovely green trees n flowers. We loved every moment.
Stayed 3 nights in Oct 2022

10/10 Excellent

Gladys

Stayed 2 nights in Sep 2022

8/10 Good

simphiwe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Ashish

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a gem in a haystack - well situated for driving to Kruger, yet near to most amenities in town. Rooms were clean, food in the restaurant, while basic, was good, and the highlight for us was really the staff. Everyone was very friendly - from Nomi at check in, to Margaret at the breakfast, to the morning and gate staff. Also, a shout out to the housekeeping staff - they were consistent and did a noticeable job. Price was right, staff was friendly, and we'd stay here again if we/when we come back. One caution though - while the rooms are nice, the word "suite" is a bit generous. Those rooms are just bigger to accommodate a table or couch. The pictures are accurate, but WYSYWYG.
Stayed 3 nights in May 2022

6/10 Okay

Kabelo

Liked: Cleanliness, staff & service
The staff is amazing and friendly. Hotel itself has old furnishings and meals just regular
Stayed 2 nights in Apr 2022
Response from Nathi on May 22, 2022
Dear Kabelo, thanks for taking your time to rate us so we can reflect on the nature of service we have provided, please note that we have noted your comments and concerns are we are going to make use of it constructively, Kind regards Hazyview Sun Team kind

8/10 Good

Matumelo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022
Response from Hazyview Sun Hotel on Feb 24, 2022
Dear Valued Guest, Thank you for taking the time to reach out to us at Hazyview Sun Hotel with regards to your recent stay with us. We have taken the opportunity to share the feedback with the entire hotel team. You are welcome to reach out to the GM at the hotel on 013 737 9700 or email Marike.vanWyk@tsogosun.com , if you wish to discuss more matters we are always happy to listen as if it is not for feedback such as yours we will never know where our downfalls are. We do hope to welcome you to the hotel whenever travels brings you to the Lowveld again.

6/10 Okay

Lebo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointing dinner and breakfast buffets
Their dinner buffet was extremely disappointing, it would have been better to eat at the local restaurant. Breakfast on our first day was marvellous and the service on point. But on Sunday morning it was packed and clearly they are unable to plan or accommodate a bigger audience without compromising service. The breakfast on Sunday was underwhelming, dry, unpalatable, no variety. Do not stay there during peak times because they can't handle large crowds
Stayed 2 nights in Mar 2021
Response from Hazyview Sun Team on Mar 31, 2021
Dear Valued Guest, Thank you for taking the time to write to us about your recent stay with us at Hazyview Sun Hotel. We have taken the time to share the feedback with our Food and Beverage team to ensure we investigate the faults that occur and better them going forward. We clearly disappointed you this visit and would like to extend our sincerest apologies form the entire Management team as we pride ourselves in our service towards all our guest. Training around busy service periods has been implemented ad the General Manager is attending to the fluency of service during peak periods in our Food and Beverage Department. We hope you will give us another opportunity whenever travels brings you back to the Lowveld. Kind regards Hazyview Team

8/10 Good

Sandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise!!!
The property was beautiful!!! The staff very kind and attentive. The room was comfortable but a bit musty. After running the AC it got better. You need a car to get around as the nearest grocery store or restaurant is a few miles away. Breakfast was incredible! They even have to go breakfast bags if you need to leave early for a tour:)
Stayed 3 nights in Mar 2020

6/10 Okay

Tsepo Richard

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
The toilet was linking, we can only watch SABC news . Staff was friendly.
Stayed 3 nights in Mar 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Thatch roof was leaking in our room. Rooms need to be modernised. Needs to be a separate shower not a shower in the bath. Do not need the baths in the rooms. Staff were very nice and polite. Buffet breakfast was good Lovely little cozy pub inside the property
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Location, pool access & scenery. Didn’t like closing doors To the restaurant while people Still eating.
Stayed 2 nights in Jan 2020

10/10 Excellent

Vuyiswa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
The trip was amazing, visited so many places. If you love nature, that's the place to go to. Natural pools and its cleaned naturally no chemicals added just clean running water from the mountains that goes through the forest. The hotels was so amazing with clean sheets, rooms kept clean, all the houses have airconditioner
Stayed 6 nights in Dec 2019

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazement holiday spots of Mpumalanga
I had a great time there with my partner who later in our way home completented your staff kindness and generosity. That was my third visit down there, and your staff remarkable service never subside but instead it improves all the time. The service within the poolside from Bab' Sias and the lady whom he was training was one of the best service i could highlight. Your remarkable catering staff and waiters team work hardwork cannot be overlooked as they each try by all means to maintain the remarkable high standard each whwther it was breakfast or dinner time. Well i am going to be visiting again within 2020
Stayed 2 nights in Dec 2019

10/10 Excellent

Lebogang

Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good place to stay
It is a very nice hotel, however outdated. It would be nice for the price it is to see it modernized a bit. It is perfect if you have pre-arranged safaris, I would recommend with Getyourguide. I would tell them that they need to kick up their breakfast if you are leaving early in the morning, as they gave yogurt, etc unrefrigerated, and some strange food options. But, if you are around for the normal breakfast (not going on a safari) then it is excellent! I felt a little bit insecure that the guards just opened up the gate for me every-time with no questioning, even the first time, while I went to go visit my friends at other hotels nearby all seemed to have their security guards be very through, question everyone, etc. It would add more security.
Stayed 2 nights in Oct 2019

10/10 Excellent

Xolisile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

EQBAL EBRAHIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Durban Traveller
We had a very pleasant and enjoyable stay. Both the TV and shower needed attention it was sorted out quickly. Sboniso in the Dining Room was most helpful. In all our travels both local and overseas he was the best.
Stayed 3 nights in Sep 2019

6/10 Okay

ER

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

10/10 Excellent

Patience

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Break
The buffet price is a bit pricey for the quality and choice of food presented.
Stayed 3 nights in Jun 2019

10/10 Excellent

Dhiraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a very good property. Had a decent choice of food and drinks (not vegetarians). The room size and view was very nice. The comfort level was high. It definitely lives up to the expectations of a Marriott hotel.
Stayed 2 nights in Jun 2019

6/10 Okay

Craig

Liked: Room comfort
Well priced but could do better
Hotel was ok good, well priced, however internet barely worked in the common areas didn’t work at all in the rooms, food was very average in the restaurant! Grounds of the hotel were very well maintained, room was also very spacious for a family room and well kitted our.
Stayed 2 nights in Apr 2019

2/10 Terrible

Herman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unhappy customer
I canceled my resevation!!!! We were not even there!!!!! I am very unhappy and will tell everybody about it!! I called three times!!!!
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Breakfast was good. No gift or sundries shop was not good. Uneven brick sidewalks was not good. No Internet access in room was not good. Front door was so sticky; not good. Bathroom lighting was dim; not good. Mosquitoes but no screens on windows; sliding door to patio, no screens; not good. Staff pleasant and helpful.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people, a great staff. The service was excellent and the meals were very good, with a great variety of choses!
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great, service excellent, tended to your every need. Unfortunately a long walk to our room, my husband has difficulties with long walks, room we booked for 2 other family had leak in thatch above ones bed, dropping in dozens bugs drawn to light. But they immediately moved them to another room. I would definitely recommend to everyone that would come this way!
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
My family and I had a pleasant stay here, despite some difficulties. I booked a large “family room” on Expedia but was given the wrong type of room at check-in. After 6 hours of traveling to get to the hotel, my exhausted family and I checked into the room the front desk gave us and we immediately noticed it was the wrong one. When I inquired with the front desk, they said their reservations team did not ask the property to reserve the correct room type matching my online reservation. The man at the front desk was quite apologetic (yet his hands were tied, as the room I’d actually paid for was no longer available), so he allowed us to see another room (still a downgrade but slightly larger) and we eventually switched rooms. Check-in hassles aside, the other problems we had were with the hotel's smelly carpets and bugs everywhere (I know it’s close to the bush, but a Marriott can’t be having dead bugs in the shower, millipedes on dark carpeting, and flying ants all over the restaurant at night). On the flipside, the staff were always friendly (especially Nomsa at the restaurant!), the pool and restaurant areas were gorgeous (particularly in the holiday season), and the hotel restaurant had good buffets. Ultimately, I would recommend this hotel but would say CALL before you arrive, so you can ensure that the room type you’ve reserved online is the room type the property has reserved for your arrival. And I hope the hotel does some facility upgrades based on customer feedback!
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Amazing stay..friendly staff. Excellent food.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

8/10 Good

Obert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was comfortable for the family.
Stayed 1 night in Sep 2018

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Biggest tip: get to the breakfast room as early as possible.
Stayed 1 night in Sep 2018

6/10 Okay

Jeremy, Washington State

Disliked: Cleanliness
Very dirty rooms. Rotten smell in the refrigerator, mold in the bathroom, food spattered on walls in various places and rats in the ceiling and walls of our room. The rest of the hotel was nice, food excellent, staff very friendly overall.
Stayed 4 nights in Jul 2018
Response from Annie Pillay on Sep 21, 2018
Dear Jeremy , we are very sorry about your experience and we do thank you for your feedback as this helps us to understand where we can improve. We have addressed the mentioned issues with our team and can assure you that this will not repeat itself. we look forward to welcoming you back when your travels brings you to Hazyview again. Warm Regards

8/10 Good

Bipul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay and the rooms are very spacious... good for 3 person
Stayed 4 nights in Jul 2018
Response from Annie Pillay on Sep 21, 2018
Dear Bipul , Thank you for taking the time to give us feedback on your recent stay , we value this as it helps us to understand what we are doing well and not so well. We wish you well and look forward to welcoming you back to our hotel real soon. Warm Regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
We enjoyed our stay at this hotel. Spacious, clean and comfortable rooms. The buffet breakfast and buffet dinner were superb. Highy recommended hotel!
Stayed 3 nights in Jun 2018

4/10 Poor

Ann, Cape Town

Disliked: Property conditions & facilities, room comfort
Below expected standard
The air-conditioning didn't work, there was no hair-dryer (it was delivered on request), the bathroom door did not close; the pillow were awful - too bulky & hard. The dinner in the restaurant was not acceptable. Our room was an unacceptable walking distance from the main reception area and we were not offered any help with our luggage
Stayed 1 night in Jun 2018

8/10 Good

Nana, Letaba, Kruger National Park

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access to the Kruger National Park
A good stop off for those entering the Kruger National Park. Convenient, clean & comfortable. Did not try the restaurant, breakfast buffet was average
Stayed 1 night in Jun 2018

8/10 Good

Marcos, Mozambique

Liked: Cleanliness, staff & service, room comfort
Well located. Restaurant coyld be better
The location is excelent close to the gate of Kruger Park, many places to viist in the vicinity. Not central quire place. Only carpet could be removed from the room.
Stayed 2 nights in May 2018

4/10 Poor

Johan

Disliked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

DANIEL

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

8/10 Good

Jose

Liked: Cleanliness, staff & service, room comfort
Great staffroom for improvement.
It was good. The breakfast and dinner we had could do with some improvements including the seating area; was very outdated. Wifi was limited.
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely surroundings and staff was helpful at all times in making arrangements for our safari trip and airport transfer. Buffet dinners quite nice. We had a family room overlooking the hills. Fantastic view. Overall our stay was just wonderful.
Stayed 3 nights in Jul 2017

10/10 Excellent

Melane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Had an amazing time at Protea hotel,the service was excellent, staff were friendly and accommodating.All my special request were attended to since it was my Fiances birthday. There's also shuttle service to the Kruger which is convenient. Will definitely book again.