Standard Room | Desk, blackout drapes, rollaway beds, free WiFi
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Reviews of Hotel Victoria

2 out of 5
Hotel Victoria
255 Shahid Bhagat Singh Rd,Near GPO, VT, Mumbai, Maharashtra

Reviews

4.4
Rating 10 - Excellent. 0 out of 32 reviews" "
Rating 8 - Good. 2 out of 32 reviews" "
Rating 6 - Okay. 11 out of 32 reviews" "
Rating 4 - Poor. 10 out of 32 reviews" "
Rating 2 - Terrible. 9 out of 32 reviews" "

4.8/10

Cleanliness

4.8/10

Staff & service

4.4/10

Property conditions & facilities

Reviews

4/10 Poor

Lea, sydney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good location
I had booked a "Deluxe" room which was supposed to have coffeemaker and toiletries. All I could find was a cake of soap. Pros: good location. 5 minutes' walk to Chhatrapati Shivaj Terminus. Bed was comfortable. Cons: the room looked as though it had not been cleaned thoroughly in a long time. Bed linen and towel had to be changed.
Stayed 1 night in Aug 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor
Hotel was average. The bed covers etc were not clean. Tea /Making machine was promised while booking but was not provided.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel Victoria
The photos of the hotel and room were different from the actual experience. The place was much more rundown and shabby than the photos portrayed. Not what I expected from viewing the images online. Only there for one night. Would stay somewhere different next time we are in Mumbai.

2/10 Terrible

Matt, Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Rude, uncomfortable and unpleasant. I do not leave bad reviews, but this establishment was awful

6/10 Okay

Arrow Dog, Wollongong

Disliked: Staff & service
Mumbai on a budget
Hotel Victoria is reasonably centrally located across the road from the GPO. Some confusion getting there from the airport but taxi drivers could locate the GPO. Rooms small but adequate. Man at the reception a bit grumpy but eventually allowed us to leave our bags for the day. Looking to stay there a second time. Great food in restaurant a couple of doors up. A real plus.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't trust pictures
Pictures on Internet were nothing like hotel. For two female travellers the male staff were lingering around the foyer area and hotel corridors making the experience very uncomfortable. Not close to anything No wifi No restaurant No room service

2/10 Terrible

Patel r, Uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad
Rooms in this hotel are very very small we booked for three adults in a room but they could not put the third bed so one adult had to sleep on the floor. We got another hotel next day.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Worst Hotel Experience, unfriendly staff,
I actually booked standard room thru the hotels.com. when i checked in there the room was filthy and looked like a 10$ room. it was completely different from what it showed in the website.it said the room had 24-inch LCD TV, coffee/tea maker, complimentary toiletries and a makeup/shaving a desk, and complimentary newspapers and we were shocked to see nothing was provided. we went to the manager and upgraded to super deulex room which also said the same as the standard room, atleast it was clean and had LCD there was no coffee maker, complimentary toiletries or newspapers. and on the next day there was no water in the bathroom. after calling several time the water came.as it was next to main street you can constantly hear traffic .. the worst part was we checked out at 1.00 pm instead of 12.00 noon and the manager demanded $ 22.00 extra as it was considered as half day stay. even after complaining about the water issue. they were very unfriendly

4/10 Poor

ibs, uk

Disliked: Cleanliness, property conditions & facilities, room comfort
ok for the price
We booked this hotel in short notice for 1 night only. Entrence looked daunting and reception was very grubby. Room was relatively clean but had two small beds put together with a gap rather than a double which is wat we wanted. Wouldnt stay again, id pay bit more and stay bit more confortably. Service was good and location near train station.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
good location at GPO, but noisy
Very confortable room, good location and service but our room just over the GPO cross was realy noisy.

2/10 Terrible

ashish

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Good experience with hotel
In future not to plan to stay.

6/10 Okay

Vadamalai S

Liked: Cleanliness, staff & service
near from CST Railway
good

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
Disappointing
Comfort is good, but housekeeping takes place only if you ask. The tarriff is not worth.

6/10 Okay

Apurva, Hyderabad, Andhra Pradesh, India

Liked: Staff & service
Room description not accurate
As per the "standard" room description on expedia, the following are NOT available in the standard room: -- Desk -- the only desk available had a TV on it. -- 24-inch LCD television -- only a CRT TV. -- Complimentary newspapers -- none arrived all through our 3 day stay. -- Clock radio -- no clock or radio whatsoever!

2/10 Terrible

Rajbshan, Japan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Advise to remove hotel from your website
The hotel was my worst experience. The rooms were totally different from the pictures on your site. As an indian, I would rather not have other foreigners go through this experience. Take ny advice & remove it from your site. You should do a surprise visit & check yourself o the conditions.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
don't go !
expensive room really don't look like the pictures and full of cockroach !

2/10 Terrible

Mamla, South africa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel victoria in mumbai
This was the worst place I ever stayed at. The hotel is not in Colaba but in a red light district. Very unsafe. Rooms are not what is in the pictures shown on the website. An awfull experience

6/10 Okay

MZ001, BHOPAL

MZ
The fan either worked on highest speed or lowest.... The TV wasn't working was given a2 single bed room in spite of selecting a double bed the staff gave two mineral water bottles in spite of asking them for tap water and later claimed for the money Apart from that hotel was ok...good for a transit stay or when you just want to sleep

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only for location
We had to catch an early morning train from Mumbai CST (formerly Bombay VT) so this made for a short stay hotel only for convenience. The rooms are dingy and poorly maintained. Cleanliness leaves a lot to be desired and the staff wasn't prepared to handle late arrival (the hotel had been informed of late arrival). The neighborhood, late at night, can be unsettling for people not used to Mumbai. But I was aware of the issue beforehand.

4/10 Poor

mohammed, johannesburg

Disliked: Cleanliness, property conditions & facilities, room comfort
the photos that they are showing and the room that
the photos that they showing and the room that they giving is too completely different, and i had to pay rs 300.00 extra, next time i wont book in that hotel, and i recommend before you post their advert on your website, you must visit and check yourself, otherwise i also got to think twice to book a hotel with you. thanks

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst ever in my life.

6/10 Okay

Jair, Colombia

Try to look for a better one
This hotel is very good located, but the baths are not clean at all and the rooms are small.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
good
Reasonable with respect to location and room.

6/10 Okay

Verified traveler

6/10 Okay

Verified traveler

Liked: Staff & service
Godt og centralt beliggende hotel.
Venligt og informativt personale. God service. Personalet udfører hurtigt og effektivt de opgaver, som man beder om.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Inadeguato per clienti occidentali
Situato al primo piano, pulizia lascia a desiderare.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Nette kamer, maar veel verkeerslawaai.
Kamer was netjes en werd keurig schoongemaakt. Het hotel had alleen geen ontbijtkamer en geen internet. Het hotel lag aan een drukke straat waar Indiërs constant toeterde. Het was wel vlakbij station Victoria (Chattrapati Shivaji Terminus). Jammer dat Mumbai is drooggelegd en er 's avonds niet veel te beleven. Er zijn ook niet veel toeristen. Alleen Indiërs zelf gaan er op vakantie.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
價錢頗高 但卻沒有相對價值的設施
房間很小 而且招牌也滿不顯眼的 房間裡有潮濕的味道 冷氣可以開 但無法調溫度 熱水很不穩定 但老闆人還算親切 只是飯店真的有些老舊

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La chambre était beaucoup plus petite que sur les photos du site, eau chaude de temps en temps, draps sals, trop cher pour ce que c'était même si bien situé.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort