Posted Dec 28, 2015
The staff couldn't find my booking at the beginning so so they had to add the extra bed for us and asked us to leave the key to hotel after we checked in. There must be some animals lived under the same roof of the room. We saw some animal's turd on our bed sheet and floor,and we heard the sound in the evening. Others are OK, but the room we had closed to the Lotus Coffee and it was very noisy in the evening for the dancing show.
Comment from Hotel Management
Jan 29, 2016 by Putu Ami, Hotel Management
Dear Our Guests :
We are apologize very much for any inconvenience service upon your arrival and while you stay with us. Oout hotel is close with nature ( some cloves and coffee tree which is sometimes there are some small insects, make the possibility come to the room ). We will do our best in the future and do hope you will be back to our property. Thank you very much for your advise.
Have a nice day.