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Reviews of Carbonaki Hotel

3 out of 5
Carbonaki Hotel
Panachrantou 23, Mykonos, South Aegean

Reviews

8.8

Excellent

Rating 10 - Excellent. 184 out of 310 reviews" "
Rating 8 - Good. 94 out of 310 reviews" "
Rating 6 - Okay. 19 out of 310 reviews" "
Rating 4 - Poor. 7 out of 310 reviews" "
Rating 2 - Terrible. 6 out of 310 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

saptarshi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location in the centre. The rooms are clean. The reception is helpful and polite. The hotel is quite a at night. There is a bad smell sometimes but we managed. I will recommend it.

2/10 Terrible

Daphne

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My bathroom was completely flooded and no staff did anything to try to correct it or fix it. I was with a flooded bathroom for 3 days and I would like my refund
Stayed 2 nights in Oct 2022

8/10 Good

Cecilia

Stayed 2 nights in Oct 2022

10/10 Excellent

Dena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Location was PERFECT
Stayed 2 nights in Sep 2022

8/10 Good

Emma

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2022

8/10 Good

Jennifer

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with great staff
Stayed 3 nights in Aug 2022

10/10 Excellent

Erika

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a beautiful place ! Adorable pool and the location couldn’t be more perfect. The staff was so friendly and helpful. Truly it was a pleasure to stay here!
Stayed 2 nights in Aug 2022

10/10 Excellent

Slawomir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Aug 2022

10/10 Excellent

Tara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the most amazing location! You will probably not get a hotel closer to the main town! It’s amazing! Staff were so lovely and welcoming! Room was slightly on the smaller side but this was not an issue for us!
Stayed 2 nights in Jul 2022

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2022

6/10 Okay

Dana

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The walls have something spilled on them
Stayed 1 night in Jul 2022

8/10 Good

Michael

Stayed 3 nights in Jun 2022

8/10 Good

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Very well positioned in the centre of town with access to everything.
Stayed 2 nights in Jun 2022

6/10 Okay

Monica

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Bare bones accommodation in a great location.
Stayed 3 nights in Jun 2022

10/10 Excellent

Katerina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Fatima

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful. Location was excellent. But the staff made the stay exceptional. Will definitely return again
Stayed 1 night in May 2022
Response from Carbonaki on Jun 11, 2022
Dear Fatima, Thank you for your kind words. Hope to see you again at our Hotel. Kind Regards, CARBONAKI

10/10 Excellent

Jasmin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must stay here!!!
It was a relaxing stay. Hotel is central to all on island. The room was spacious, beds were comfortable, and we surely appreciated the A/C after being out in heat all day. The pool area is smaller than picture but it was perfect for unwinding and hanging out near the room after a long day. Last, the entire staff was very pleasant and seemed happy to help with anything. They provided directions on how to navigate island, offered to arrange additional services for our family, and even helped provide supplies to fix my luggage. I would definitely stay here again amd recommend it to others.
Stayed 2 nights in May 2022
Response from Carbonaki on Jun 11, 2022
Dear Jasmin, Thank you so much for your kind words and evaluation. Hope to see you again and accomodate you to our Hotel. Kind Regards, Carbonaki

10/10 Excellent

Alexandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very cozy and had nice views of the city as well. The shower had some issues but overall still great experience!
Stayed 3 nights in May 2022
Response from CARBONAKI on May 21, 2022
Dear Alexandra, Thank you for your nice words. Happy to see you again soon at our hotel. Kind Reagards, CARBONAKI

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location great room
Stayed 3 nights in Apr 2022
Response from CARBONAKI on May 21, 2022
Dear Sandra, Thank you for your nice words. Happy to see you again soon at our hotel. Kind Reagards, CARBONAKI

10/10 Excellent

Esther

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quaint hotel.
My children and I had an amazing experience in this family run hotel. Everyone was very friendly especially Evie who lways had a smile on her face. The only slight downside was the dipping pool which could do with more regular cleaning.
Stayed 5 nights in Apr 2022
Response from CARBONAKI on May 21, 2022
Dear Esther, Thank you for your nice words an we are sorry for the pool. Usually we clean often but this year due to Covid Restriction we ran a little late during April. We will keep in mind not to happen again. Happy to see you again soon at our hotel. Kind Reagards, CARBONAKI

10/10 Excellent

Morgan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. Staff were amazing and the hotel itself was adorable. Would recommend to anyone travelling to Mykonos and not wanting to break the bank.
Stayed 2 nights in Apr 2022
Response from CARBONAKI on May 21, 2022
Dear Morgan, Thank you for your nice words. Happy to see you again soon at our hotel. Kind Reagards, CARBONAKI

10/10 Excellent

Yen

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice place and warm customer service. Recommended!
Stayed 3 nights in Apr 2022
Response from CARBONAKI on May 21, 2022
Dear Yen, Thank you for your nice words. Happy to see you again soon at our hotel. Kind Reagards, CARBONAKI

10/10 Excellent

barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting was beautiful with lots of steps, rooms with either a balcony or terrace. Table and chairs outside your room. Plants, lighting all so atmospheric. Rooms lovely. As for the staff, just so friendly and welcoming. An absolute joy!
Stayed 6 nights in Mar 2022
Response from CARBONAKI on May 21, 2022
Dear Barbara, Thank you for your nice words. Happy to see you again soon at our hotel. Kind Reagards, CARBONAKI

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel and easy to find
Stayed 3 nights in Mar 2022
Response from CARBONAKI on May 21, 2022
Dear John, Thank you for your nice words. Happy to see you again soon at our hotel. Kind Reagards, CARBONAKI

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly, helpful staff that made you feel at home. Great location, walkable to everything in Mykonos town.
Stayed 4 nights in Mar 2022
Response from CARBONAKI on May 21, 2022
Dear, Thank you for your nice words. Happy to see you again soon at our hotel. Kind Reagards, CARBONAKI

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a short stay. Small room. Queen/matrimonial bed. No kitchenette. Met our needs for a 3 day stay. Great stay. Note the photos are of a pool, not a hot tub.
Stayed 4 nights in Oct 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, friendly staff and perfect location!
Stayed 3 nights in Oct 2021

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location (no views though).
Stayed 3 nights in Oct 2021

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel is right by the main part of town and walking distance from everything you need (waterfront, bus stops, etc). Fabrika is the closest bus stop and goes to the major beaches as well as the airport every hour. Do not use a taxi, use the bus service! The staff were absolutely wonderful. So kind and helpful with anything I needed. They let me store my luggage with them during my day of departure, as checkout is noon and my flight was not until 9pm. Because this hotel is in the pedestrian part of town, you do have to navigate some steps and there’s a short walk to get to it from the main road. Be mindful with your luggage for this reason. This is probably my favorite hotel that I’ve ever stayed in. Loved the intimacy of it, and it’s beautiful, as is everything on Mykonos.
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Frank Roman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Sep 2021

10/10 Excellent

eleftherios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pace to stay in Mykonos town
Stayed 5 nights in Sep 2021

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

10/10 Excellent

eleanor

Stayed 1 night in Sep 2021

10/10 Excellent

Moabe

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I strong recommended this hotel. Staffs are just perfect, friendly and very helpful. The location is the best, near to everything. I would stay here any other time i’m back to Mykonos.
Stayed 3 nights in Aug 2021

10/10 Excellent

Michael

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great location and wonderful service from all the staff.
Stayed 5 nights in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location in old town yet on a quiet street allowed for a very enjoyable stay. Staff is very friendly and efficient. A real gem.
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for exploring Mykonos at a reasonable price. A plethora of shops and restaurants are right outside your door. Nice that a car isn't needed to explore the heart of Myknoos as everything is within walking distance. Very close to the sea, as well as the bus station. Found staff to be very friendly and helpful when it came to arranging transportation.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente y cerca de todo. Centro de la ciudad y lo mas importante de Mykonos.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was for 4. 2 adults, 2 teens. It was adequate space. Not roomy, but enough. The room did not cool off completely. The spa was beautiful and enjoyed. We were pleased to be placed right beside it The bathroom was very nice - shelving in shower and toiletries provided. Be prepared to walk downhill a pretty good way to get to the hotel, and back up the hill when departing - pack accordingly. The location was central to town. Hotel was very clean, very interesting nooks. We did not get to enjoy breakfast or the bar. Staff was incredibly kind.
Stayed 2 nights in Jul 2021

10/10 Excellent

noy

Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We adored this property! Very centric, clean, nice appearance. But most importantly the staff were very helpful, especially the manager Evi who was super warm, friendly, and helpful. She gave us great advice on places to visit and see and restaurants to eat at during our stay! In addition to this they helped us with managing getting a ferry to travel across islands, renting a car, etc. I definitely recommend staying at this hotel!
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to town. Walking distance to major city attractions. Lots of shopping and restaurants nearby. You don't need a car if you stay here. The waterfront is 5 minutes walk from this place.
Stayed 2 nights in Jun 2021

10/10 Excellent

damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable rooms in a great area of Mykonos next to all the bars and restaurants.. super friendly and helpful hosts.. highly recommend
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay
Overall a great stay. Perfect location, and we liked the room. However, definitely needs an end of season maintenance check. Our AC broke and we had to switch rooms. Last night there the door handle literally fell off the door, screws had stripped. I don't think this is the norm though, but worth for them to check condition of these things better.
Stayed 3 nights in Sep 2020

10/10 Excellent

SOREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must stay Carbonaki Mykonos
Just beautiful. Service, staff, hosting, rooms, cleanliness 100% with a superb breakfast
Stayed 5 nights in Sep 2020

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020

10/10 Excellent

Lenka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, absolutely wonderful staff, very helpful. The only thing one needs to keep in mind is everything is smaller than it looks on the pictures:)) We visited in post-Covid times, not very many people on the island so streets were mostly peaceful and quiet.
Stayed 2 nights in Jul 2020

10/10 Excellent

Nikoletta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel experience
Excellent location and service! AMAZING HOSTS! THE KINDEST PEOPLE WE HAVE MET AT THE RECEPTION! Always willing to be of assistance and make you feel at home!
Stayed 4 nights in Jul 2020

2/10 Terrible

Verified traveler

Stayed 11 nights in Jul 2020