Ratings based on 74 Verified Reviews

4.6 out of 5
100% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Exceptional hotel with outstanding staff.

Posted Jul 18, 2017
I was beyond satisfied during my stay here. I checked in after midnight and was welcomed by a very kind and helpful front desk agent. Next time I am in Nashville this will be my first choice for a hotel.
Comment from Hotel Management
Jul 21, 2017 by General Manager, Hotel Management
We are always happy to hear that our guests find us to be an exceptional hotel with outstanding staff! We are thrilled that we could exceed your expectations and that you will come back and stay with us again the next time you visit Nashville. Thank you very much for your positive review!
5 out of 5
Recommended
for Everyone
by A verified traveler from Lancaster, CA

Quality Suites delivered!

Posted Jul 17, 2017
Pros: See "experience"
Cons: A/C could have worked a little better
Excellent boutique hotel. Great staff, nice rooms, a restaurant on site (we didn't have to go out in the rain) that offered 2 free drink coupons and fresh cookies in the lobby. Free 3 minute shuttle to Nashville airport and they gave us a "grab bag" breakfast because we were leaving prior to complimentary breakfast hours! Why would I stay anywhere else?
Comment from Hotel Management
Jul 20, 2017 by General Manager, Hotel Management
Dear Pam, Thank you for taking the time to leave us a review. It is wonderful to hear that we could meet all of your needs during your stay, including a grab bag breakfast. We love to accommodate and do whatever it takes to be sure that our guests are having the most pleasant, hassle-free experiences. Everything our team does is with the best interests of our guests in mind! We are also happy to read that you enjoyed La Parilla and took advantage of our drink coupons. We are, however, sorry that you experienced some issues with your AC. We encourage our guests to contact our team as they would have been more than willing to help assist you in your situation. Nonetheless, we are glad you enjoyed your visit. We look forward to your next stay at the Quality Suites Nashville Airport when you return to the area!
5 out of 5
Recommended
for Everyone
by A verified traveler from Maryville, TN

Great Place to Stay

Posted Jul 12, 2017
Pros: Everything
Can't say enough good things about this hotel. Staff was very pleasant. Hotel was clean. Beds were comfortable. Lemonade/cookies were offered late afternoon. Breakfast was good. Towels and sunscreen were provided at the pool as well as bottled water. The Mexican restaurant on site is very good. The overall atmosphere of the hotel was great.
Comment from Hotel Management
Jul 17, 2017 by General Manager, Hotel Management
Dear Sandy, We really appreciate and treasure your considerate feedback. It is thrilling to see our mission of making every guest feel welcome and at home reflected in the words of your review. We are delighted that you had great interactions with our staff and appreciated all the little things we do, like our yummy cookies and lemonade, to take your experience to the next level. We will send your regards to La Parilla! When you are looking for another pleasant, comfortable stay in Nashville, visit us at the Quality Suites Nashville Airport!
4 out of 5
Recommended
for Everyone
by A verified traveler

10 min ride to downtown

Posted Jul 9, 2017
The hotel was good and convienient. Great value for the property.
Comment from Hotel Management
Jul 12, 2017 by General Manager, Hotel Management
Thank you for paying us a visit at the Quality Suites Nashville Airport! We're happy that our fantastic location, close to the airport and downtown, was so convenient for you! Our goal is to ensure that our guests are getting the most out of their stay with clean, comfortable, and friendly accommodations. We hope you will come back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Well renovated

Posted Jun 26, 2017
New floors, new walls, new pool, nice lobby with free cookies & popcorn was a hit with our kids, free breakfast as well.
Comment from Hotel Management
Jun 29, 2017 by General Manager, Hotel Management
Dear Carrie, It was our pleasure hosting you at the Quality Suites Nashville Airport. We're thrilled to see you took full advantage of our amenities like our tasty treats, free breakfast, and refreshing pool. It warms our hearts to hear that both you and your family enjoyed our modern accommodations. If your travels bring you back to the area, stop by again!
4 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Posted Jun 7, 2017
Pros: the staff
Cons: the sofa is a little dated
Location: very close to airport
very typical 3 star hotel, all the staff make it 5 star
Comment from Hotel Management
Jun 9, 2017 by General Manager, Hotel Management
Dear Marco, You have brightened the day of everyone on our staff with this really great review. We love being able to provide fast and friendly service, clean and comfortable accommodations, and value for all our guests and it shows on the faces and in the efforts of our entire team. We're sorry you didn't find the sofa to your liking, and we've noted your comment. Thanks also for mentioning that we're close to the Nashville Airport. Because getting around in Nashville is so easy, we're also a very convenient drive into downtown Nashville, Opry Mills, and Music City. We hope that you'll have a chance to come back soon for another stay with us. Thanks again.
5 out of 5
Recommended
for Everyone
by A verified traveler from St. Joseph, MI

One of the best we've stayed at.

Posted Jun 4, 2017
Facilities and staff were outstanding. We feel it's best in Nashville area.
Comment from Hotel Management
Jun 7, 2017 by General Manager, Hotel Management
Dear Ham, Thank you for taking the time to share your comments regarding your stay at Quality Inn Suites Nashville Airport. We know that we have a lot of competition in the Nashville area and we are thrilled to know that our staff and facilities offer everything that you look for in a hotel! We will be looking forward to seeing you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Murfreesboro, TN

Great overnight stay.

Posted May 30, 2017
Pros: cleanliness and comfort
Location: Not too far from Downtown Nashville. A quick Uber ride takes you to all the action.
Spent the night in Nashville after a concert and we were very pleased with accommodations. We live in nearby Murfreesboro but hate the late night drive home after concerts so we try to stay in Nashville to avoid it. We've stayed in several different hotels over the years and even the pricey ones downtown and this hotel was by far the cleanest, and most comfortable we've been to. The price was very affordable and the breakfast was well above average for a free continental breakfast. The cookies and popcorn in the lobby were a very nice added touch. The hotel staff was very friendly and informative and check-in was a breeze. We will definitely stay here again the next time we are in Nashville.
Comment from Hotel Management
Jun 1, 2017 by General Manager, Hotel Management
Dear Julie, On behalf of the staff at Quality Suites Nashville Airport, we thank you for your positive review. We understand how nice it can be to receive more than you bargained for. So we are glad to know you arrived at our hotel and were delighted to see the extras in the lobby. But most importantly you found a clean room and friendly staff. It also sounds like you filled up on our delicious breakfast before you set out on your drive home to Murfreesboro. All of these things combined create a wonderful stay which is what we are aiming for with all our guests. We can't wait to see you again next time you are visiting Nashville! Thanks again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hurricane, WV

Nice, Quiet Hotel

Posted May 30, 2017
Pros: Good breakfast, Quiet rooms, Friendly staff
Cons: It would have been great if the pool was open.
Location: Good location - the restaurant within the hotel was AMAZING.
Check in was easy - friendly and helpful. They have a little area where you can purchase drinks and snacks, but they offer free cookies and popcorn. We stayed on the second floor and it was quiet. Room air conditioner stayed cool, which is a plus. BUT the pool was closed and my kids were bummed about that. The lady at the front desk offered to let us use the pool at a sister hotel, but we chose not to. Breakfast was good each morning, better than other hotels we've stayed at. The lady who worked the breakfast area on Sunday morning 5/28 was very friendly and helpful. We ate dinner at the Mexican restaurant within the hotel and it was amazing. Food was really good and decent prices. Check out was easy... Overall we would probably stay here again.
Comment from Hotel Management
Jun 1, 2017 by General Manager, Hotel Management
Dear Ashley, Thank you for sharing your positive experience regarding your recent stay at the Quality Suites Nashville Airport. We are glad to hear that your family's stay was enjoyable and our accommodations exceeded your expectation, including the noise level and air conditioning. We apologize that our pool was not open during your stay, but it is good to read that our team offered you an option of using our sister property's pool. It is fantastic to know that you enjoyed all of our dining options, including breakfast and La Parilla. We hope that you were able to utilize the drink vouchers we give our guests for La Parilla. We would be honored to host your family the next time your travels bring you through the Nashville area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 27, 2017
The room was very nice. It was big and the beds were comfortable. The hotel gives drink vouchers to the restaurant, and all the popcorn and cookies you want. The staff is very nice and does everything to make sure you are accommodated. They are doing some renovations, but it doesn't affect your stay at the hotel.
Comment from Hotel Management
May 31, 2017 by General Manager, Hotel Management
Thanks for taking the time to share your positive comments with us! We're delighted that you enjoyed your stay, and we're glad you liked our comfortable accommodations and complimentary drink vouchers and refreshments. Our staff is very pleased that they were able to make you feel welcome during your visit. Thank you for choosing to stay with us at Quality Suites Nashville Airport, and we hope to see you again soon!