4/10 Malo
Brittany C.
28 jul. 2025
No le gustó: Limpieza
We wanted to love this house but with the broken items, unkept issues, lack of cleanliness & rude customer service it fell short & we wouldn't want to stay again.We had other issues while staying but after the first issue & being blamed & it being a mess I wasn't spending the rest of my vacation calling to fix other issues. We worked around it but we paid more to stay at a place with certain amenities and then didn't have them.Cons: First night was a disaster,all bed sheets were dirty with dog hair:she gave many excuses & tried blaming us & accidentally mentioned the washer leaving black streaks so she had to wash the sheets at her home & thats why they were dirty because she has a dog.Coffee pot was unclean and brokenSecond shower didn’t work, only tubWasher leaves black streaks on itemsDog hair in the clean dishes & couchJacuzzi wasn't balanaced(ph level off)Big Mirrors were unhung and not properly secured(safety issue)Mold in vent by kitchen & living roomRusted out soaps & rust in the soapBed frames were very loose sturdyNo full size trash can inside, was expected to use small grocery bags the whole week.Upon leaving we had extra trash, I called to ask where to leave it, she asked how was the stay & I said we would not be wanting to stay again with the issues we had, instead of her wanting to hear our concerns so she could fix the issues for future guests she started being aggressive and telling me I was lying. Pros: location & spacious home
Brittany C.
Se hospedó 6 noches en julio de 2025