Dear James, Thank you for being our guest and for taking the time to review your experience at Virgin Hotels New York. It's so nice to know you found your room comfortable and that you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated. We are delighted to read you had a great time at the on-site bar. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Our Exhale Spa is now welcoming reservations! We would love to have you enjoy a rejuvenating experience during your next visit.Sincerely,Denise LunaGeneral Manager

Dear Mikael, Thank you for the perfect rating. We are glad you had a wonderful time at Virgin Hotels New York. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. For your next visit, we're excited to let you know that you can now reserve a spot at our serene Exhale Spa for some well-deserved relaxation.Sincerely,Denise LunaGeneral Manager

Dear Frank, Thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Virgin Hotels New York. We hope to welcome you again soon. Our Exhale Spa is now welcoming reservations! We would love to have you enjoy a rejuvenating experience during your next visit.Sincerely,Denise LunaGeneral Manager

Dear Cortney, Thank you for being our guest and for the kind remarks about our hospitality. It is truly our staff that makes our hotel stand out. They strive to go above and beyond to welcome and assist all of our guests. We also value your additional feedback regarding the water pressure and have shared it with our team to improve future guest experience. We appreciate your feedback and look forward to hosting you again at Virgin Hotels New York. While planning your next stay with us, don't forget to reserve some time at Exhale Spa; the perfect complement to your city escape.Sincerely,Denise LunaGeneral Manager

Dear Sade, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. During your next visit to Virgin Hotels New York, don't miss out on the chance to book a session at our Exhale Spa, now open for reservations!Sincerely,Denise LunaGeneral Manager

Dear Warren, Thank you for staying at Virgin Hotels New York. We were delighted to learn how much you enjoyed your spacious guest room and that you slept well during your visit. Our staff does a wonderful job maintaining our accommodations, and it will be a pleasure to share your kind remarks with them. For your next visit, we are excited to let you know that you can now reserve a spot at our serene Exhale Spa for some well-deserved relaxation.Sincerely,Denise Luna,General Manager

Dear Jordan, Thank you for your fantastic review of Virgin Hotels New York. We were happy to read how much you liked our hotel, including our spacious rooms with stunning views. Many of our guests appreciate having the extra space, and we are glad you did, too. As you plan your next stay with us, we are pleased to announce that reservations are now available for our Exhale Spa.Sincerely,Denise Luna,General Manager

Dear Suzanne, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Sincerely,Denise Luna,General Manager

Dear Olushola, Thank you for being our guest, and we are delighted to know that you had an excellent stay. We are especially glad your suite provided the comforts you expected and that you enjoyed the spectacular views. We are also thrilled you loved our delicious breakfast and that our devoted associates took good care of you. During your next visit to Virgin Hotels New York, don't miss out on the chance to book a session at our Exhale Spa, now open for reservations!Sincerely,Denise Luna,General Manager

Dear David, Thank you for your perfect rating. We are glad you had a great time with us. We are pleased to say that our Exhale Spa is now open for reservations, offering a tranquil retreat to enhance your next stay with us at Virgin Hotels New York.Sincerely,Denise Luna,General Manager

Dear Stacy, Thank you for taking the time to share about your visit to our hotel. We apologize for the issues you experienced with our WiFi during your stay. We understand how important it is for our business travelers to stay connected; we are grateful for your patience and for bringing this to our attention. We hope the rest of your stay was comfortable. On your next visit, we are happy to share that our Exhale Spa is now open for reservations. Enhance your stay at Virgin Hotels New York with our exceptional spa services!Sincerely,Denise Luna,General Manager

Dear Besmir, Thank you for the kind review of Virgin Hotels New York. We are thrilled to read about your fantastic stay and how much you enjoyed our beautiful property. We work hard to deliver a great experience for all of our guests so we celebrate reviews such as yours. Our Exhale Spa is now welcoming reservations! We would love to have you enjoy a rejuvenating experience during your next visit.Sincerely,Denise Luna,General Manager

Dear Robyn, It was a pleasure to read your fantastic review of the Virgin Hotels New York. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. We are also glad you loved our well-appointed accommodations with stunning views, ideal location, and abundant amenities. Our Exhale Spa is now welcoming reservations! We would love to have you enjoy a rejuvenating experience during your next visit.Sincerely,Denise Luna,General Manager

Dear Alexandra, Thanks for the outstanding rating! We are delighted your time at HOTEL was so great, as we always strive for excellence. On your next visit, we're happy to share that our Exhale Spa is now open for reservations. Enhance your stay at Virgin Hotels New York with our exceptional spa services!Sincerely,Denise Luna,General Manager

Dear Burtrum, Thank you for the great rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted to read that our location was convenient for your plans in addition to the wonderful service you received from our staff. We appreciate you mentioning the time utilizing our amenities. We look forward to seeing you on your next visit.Sincerely,Denise Luna,General Manager

Dear Donald, Thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. During your next visit to Virgin Hotels New York, don't miss out on the chance to book a session at our Exhale Spa, now open for reservations!Sincerely,Denise Luna,General Manager

Dear Mitchell, Thank you for posting your feedback and sharing it with fellow travelers. It is nice to read that you thoroughly enjoyed the comforts of our suites as well as our stunning views. Thank you again for taking the time to write about your stay at Virgin Hotels New York. Our Exhale Spa is now welcoming reservations! We would love to have you enjoy a rejuvenating experience during your next visit.Sincerely,Denise Luna,General Manager

Dear Taras, Thank you for your gracious review of Virgin Hotels New York. We are glad our location was convenient for everything you wanted to do on this trip. On your next visit, we're happy to share that our Exhale Spa is now open for reservations. Enhance your stay at Virgin Hotels New York with our exceptional spa services!Sincerely,Denise Luna,General Manager

Dear Anthimos, Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Sincerely,Denise Luna,General Manager

Dear Nanda, Thank you for choosing Virgin Hotels New York. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. As you plan your next stay with us, we're pleased to announce that reservations are now available for our Exhale Spa.Sincerely,Denise Luna,General Manager

Dear Yi-Chen, We appreciate you taking the time to write a review about your recent visit to Virgin Hotels New York. Your feedback is essential to us, primarily as a new hotel. Our Exhale Spa is now welcoming reservations! We would love to have you enjoy a rejuvenating experience during your next visit. Thank you for choosing us for your visit to our beautiful city, and we look forward to having another occasion to host you in the future. Sincerely,Denise Luna,General Manager

Dear Renee, It was a pleasure to read your fantastic review of the Virgin Hotels New York. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. We are also glad you loved our well-appointed accommodations with stunning views. Our Exhale Spa is now welcoming reservations! We would love to have you enjoy a rejuvenating experience during your next visit. Sincerely,Denise Luna,General Manager

Dear Sadrish, Thank you for the outstanding review of your stay at Virgin Hotels New York. We are thrilled to read that you thoroughly enjoyed our well-appointed accommodations in addition to the exceptional service from our devoted associates. Our Exhale Spa is now welcoming reservations! We would love to have you enjoy a rejuvenating experience during your next visit.Sincerely,Denise Luna,General Manager

Dear Samantha, Thank you for selecting Virgin Hotels New York and for your kind rating. We are delighted to know that you loved the attentive service from our devoted associates. However, we regret not meeting some of your expectations with the dining. We are grateful for your feedback and hope to have another opportunity to host you in the future.Sincerely,Denise Luna,General Manager

Dear Barbara, Thank you for the perfect rating of the Virgin Hotels New York. We are delighted we met all of your expectations. For your next visit, we're excited to let you know that you can now reserve a spot at our serene Exhale Spa for some well-deserved relaxation.Sincerely,Denise Luna,General Manager

Dear Lee, Thank you for taking the time to share your thoughts. Although we are glad you liked our location was convenient for your plans, we regret not meeting some of your expectations. We are grateful for your feedback and hope to see you again.Sincerely,Denise Luna,General Manager

Dear Marcella, Thank you for the excellent review of your stay. We are thrilled to read that you thoroughly enjoyed our property and our location was convenient for your plans. We are also pleased to say that our Exhale Spa is now open for reservations, offering a tranquil retreat to enhance your next stay with us at Virgin Hotels New York.Sincerely,Denise Luna,General Manager

Dear Elizabeth, Thank you for the kind review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. During your next visit to Virgin Hotels New York, don't miss out on the chance to book a session at our Exhale Spa, now open for reservations!Sincerely,Denise Luna,General Manager

Dear Finley, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. During your next visit to Virgin Hotels New York, don't miss out on the chance to book a session at our Exhale Spa, now open for reservations!Sincerely,Denise Luna,General Manager

Dear Linda, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Virgin Hotels New York. We hope to have the pleasure of doing so again on your next visit to the area.Sincerely,Denise Luna,General Manager

Dear Patrick, Thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. During your next visit to Virgin Hotels New York, don't miss out on the chance to book a session at our Exhale Spa, now open for reservations! We look forward to welcoming you back to our area.Sincerely,Denise Luna,General Manager

Dear Aicha, It was a pleasure to read your fantastic review about Virgin Hotels New York. We strive to provide every guest with outstanding hospitality, and your compliments serve as encouragement to all of us. Thank you for the recommendation to future guests. We hope to be your hotel of choice every time you visit the area.Sincerely,Denise Luna,General Manager

Dear Ron, Thank you for the outstanding rating. It was a pleasure to read that from check-in through check-out, we were able to provide you with a great stay. We are pleased to say that our Exhale Spa is now open for reservations, offering a tranquil retreat to enhance your next stay with us at Virgin Hotels New York.Sincerely,Denise Luna,General Manager

Dear Ms. Jayne, Thank you for your kind rating of Virgin Hotels New York. We are glad that you enjoyed many aspects of your stay. However, we are sorry that you felt our accommodations needed updating and the disappointment you had with our front desk associates. We have shared your feedback appropriately to ensure this is addressed properly. We are grateful for your patience and hope for another opportunity to show you the hospitality you deserve.Sincerely,Denise Luna,General Manager

Dear Bryn, We are thrilled you had an excellent stay at Virgin Hotels New York, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely,Denise Luna,General Manager

Dear Luiz, Thank you for the excellent rating! It is fantastic to hear you enjoyed everything about your time at Virgin Hotels New York. We are delighted to know that you loved our impeccable accommodations in addition to our devoted associates. Your praise for our check-in service is much appreciated! We are here to ensure every guest's stay is exceptional, and, and we look forward to hosting you again soon.Sincerely,Denise Luna,General Manager

Dear Dawn, Thank you for your kind rating of Virgin Hotels New York. We are glad that you loved your overall visit and had a pleasant stay. Our Exhale Spa is now welcoming reservations! We would love to have you enjoy a rejuvenating experience during your next visit.Sincerely,Denise Luna,General Manager

Dear Myshell, Thank you for reviewing your stay at Virgin Hotels New York and for your kind rating. It was such a pleasure to be a part of your birthday. We are delighted to know that you loved our spacious accommodations along with the incredible views. However, we are sorry for not meeting some of your expectations and for any inconvenience caused due to the noise issues you outlined. Feedback like yours gives us valued insight to improve our guest experience; therefore, we appreciate your comments. We are grateful for your patience, and we hope you will consider staying with us the next time your travels bring you to the area.Sincerely,Denise Luna,General Manager

Dear Kristi, It was a pleasure having you as our guest at Virgin Hotels New York. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon. Our Exhale Spa is now welcoming reservations! We would love to have you enjoy a rejuvenating experience during your next visit.Sincerely,Denise LunaGeneral Manager

Dear Sharon, Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Sincerely,Denise Luna,General Manager

Dear Mr. Barry, Thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests; therefore, we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should always receive when staying with us.Sincerely,Denise LunaGeneral Manager

Dear Darrell, We are delighted you enjoyed your stay at Virgin Hotels New York. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the area.Sincerely,Denise Luna,General Manager

Dear M. Gun, Thank you for choosing our hotel during your recent visit to our area. We sincerely apologize for the inconvenience caused due to the cleanliness issues and the level of service you received from our associates. We are taking appropriate steps to ensure future guests do not encounter the same issues. Your feedback will aid us in making necessary improvements. We genuinely hope you will consider giving us another chance in the future to provide you with the stay you deserve.Sincerely,Denise Luna,General Manager

Dear Sibil, It is great to read your travels brought you back to see us again. Thank you very much for the terrific comments about our Exhale Spa. We are delighted our hotel offers everything you need for you to enjoy a relaxing stay. It was our pleasure hosting you and we look forward to your next visit to Virgin Hotels New York.Sincerely,Denise Luna,General Manager

Dear Curt, Thank you for choosing to stay with us and for taking the time to leave your rating. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We are pleased to say that our Exhale Spa is now open for reservations, offering a tranquil retreat to enhance your next stay with us at Virgin Hotels New York.Sincerely,Denise Luna,General Manager

Dear Marina, Thank you for reviewing your stay at Virgin Hotels New York. It is excellent to know you were pleased with the majority of your visit. However, we are sorry for the disappointment with the size of your room. We appreciate your feedback and hope to welcome you back again.Sincerely,Denise Luna,General Manager