Ratings based on 3,629 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Leuk hotel direct aan times square

Posted Aug 31, 2016
Alles was tiptop in orde op één punt na. Er was een constant zoemend geluid hoorbaar vanuit het naastgelegen pand, alsof er een airco volop draaide. Heel irritant en niet goed voor de nachtrust.
4 out of 5
by A verified traveler from new york!

Great value hotel in great location

Posted Aug 30, 2016
Lovely room with birthday gift for my partner left in room. Only slight negative is aircon unit was very noisy and noise from street (although being in the big apple it is the city that never sleeps!) overall a great hotel, helpful staff and no charge for holding the bags on day of departure.
Comment from Hotel Management
Aug 31, 2016 by John S. , Hotel Management
Hello Penny, Thank you for your recent stay at Hotel Mela, we're thrilled that you chose to stay with us over the many, many hotels in the Times Square neighborhood. In addition, thank you for taking the time to share your very positive experience with us and the online community. We're very pleased that you enjoyed your room assignment but are sorry that the climate control unit was a little louder than expected. It was our pleasure securing your belongings for you on your departure day. We do look forward to welcoming you back to Hotel Mela in the near future and thank you in advance for recommending us to your friends, family and colleagues. Thanks again and all the best!
5 out of 5
by A verified traveler from Milano

Hotel in posizione centralissima

Posted Aug 29, 2016
5 giorni a New York per visita della città. Hotel in posizione strategica - Time Square - per visitare la città e godere della vita notturna. Camera pulita, posizione tranquilla, staff gentile e competente. Consigliato a tutti.
Comment from Hotel Management
Aug 30, 2016 by John S. , Hotel Management
Ciao Sara, La ringrazio molto per il vostro recente soggiorno all'Hotel Mela e per il tempo dedicato a condividere la vostra esperienza con la comunità online. Siamo entusiasti che abbiamo fornito un'esperienza perfetta e ha superato le vostre aspettative in tutte le aree. Le tue parole gentile circa il nostro personale cordiale e ottima posizione sono molto apprezzati. Quando questi due elementi crticial di una scelta di un hotel e un hotel pulito, sei destinato ad avere un soggiorno straordinario! Speriamo e confidiamo questa esperienza un ospite fedele di Hotel Mela rende ogni volta che il vostro viaggio vi porterà a New York. Grazie ancora per i tuoi commenti e ti auguriamo tutto il meglio!
4 out of 5
by A verified traveler from Mannheim

Super Lage !

Posted Aug 26, 2016
Pros: Die Lage und das Bett
Location: Hotel ist direkt am Times Square und man kann perfekt abends drüber laufen und die Lichter und die vielen Menschen beobachten.
Mein Freund und ich waren vom 10.08-22-08.16 im Mela Hotel und wir waren sehr zufrieden. Das Hotel liegt unserer Meinung nach perfekt im Zentrum und es war , dafür dass es am Times Sqaure ist, echt ruhig. Wir waren uns beide einig, dass wir dieses Hotel bei unserem nächsten Aufenthalt in New York wieder buchen würden.
Comment from Hotel Management
Aug 28, 2016 by John S. , Hotel Management
Hallo Maki, Vielen Dank für Ihren Aufenthalt im Hotel Mela, wir sind begeistert, dass Sie sich bei uns über die vielen, vielen Hotels in der Times Square Nachbarschaft zu bleiben wählte. Darüber hinaus danken Ihnen für die Zeit nehmen Ihre sehr positiven Erfahrungen mit uns und der Online-Community zu teilen. Wir freuen uns auf Sie zurück zum Hotel Mela in naher Zukunft zu begrüssen und danken Ihnen im Voraus für uns an Ihre Freunde, Familie und Kollegen zu empfehlen. Nochmals vielen Dank und alles Gute!
4 out of 5
by A verified traveler

Very Comfortable

Posted Aug 26, 2016
Hotel stay was very comfortable and close by majour amenities. Our room still wasn't ready by 3 pm however they found another for us and it all worked out. Very clean, friendly and convenient. I would stay there again.
Comment from Hotel Management
Aug 26, 2016 by John S. , Hotel Management
Hello, Thank you for your recent stay at Hotel Mela, we're thrilled that you chose to stay with us over the many, many hotels in the Times Square neighborhood. In addition, thank you for taking the time to share your very positive experience with us and the online community. We're sorry that your room was not fully prepared for you at 3pm; occasionally we're at the mercy of departing guests not departing on time! We do look forward to welcoming you back to Hotel Mela in the near future and thank you in advance for recommending us to your friends, family and colleagues. Thanks again and all the best!
5 out of 5
by A verified traveler

Very central location to times square

Posted Aug 25, 2016
Fab place and very central, subway 2 blocks away, great irish bar next door to.
Comment from Hotel Management
Aug 27, 2016 by John S. , Hotel Management
Hello Andrew, Thank you very much for your recent stay at Hotel Mela and for taking the time to share your experience with the online community. We are thrilled that we provided a PERFECT experience and exceeded your expectations in all areas. We're equally thrilled that you enjoyed the location of the property and the food and service at the Irish pub next door. We have a great partnership with them so we'll certainly share your kind words with them! We do hope and trust this experience makes you a loyal guest of Hotel Mela whenever your travels bring you to NYC. Thanks again for your feedback and we wish you all the best!
3 out of 5
by A verified traveler from Hamilton,NZ

If you want a room in the middle of town

Posted Aug 25, 2016
Pros: Was close to town.
Cons: Signs out the front to make it easier to find
Location: Close to town where there is a lot of activities and where there is the hop on/off buses
If you want a room in town then this is a good spot to be in. Can be very busy at times and trying to find this hotel very difficult as signage not very noticeable.
Comment from Hotel Management
Aug 26, 2016 by John S. , Hotel Management
Hello Heather, Thanks so much for your recent stay at Hotel Mela and for sharing your experience with the online community. While we would have loved to receive your feedback and learning about a very good and/or perfect experience, we do understand it can be frustrating if the hotel isn't easily identifiable. We do have a vertical flag that provides the most exposure. Hopefully after the 1st time, you could easily find us for each subsequent time you returned to the hotel. We do hope and trust that your future travel plans to NYC do include Hotel Mela so we can truly demonstrate what a great hotel this is! Thanks again and all the best!
4 out of 5
by A verified traveler

Alles in Allem ein gutes Hotel

Posted Aug 24, 2016
Gutes Hotel, sehr sauber, tolles Personal. W-LAN hat im Zimmer nicht funktioniert Minibar extrem laut
Comment from Hotel Management
Aug 26, 2016 by John S. , Hotel Management
Hallo Traveler, Vielen Dank für Ihren Aufenthalt im Hotel Mela, wir sind begeistert, dass Sie sich bei uns über die vielen, vielen Hotels in der Times Square Nachbarschaft zu bleiben wählte. Darüber hinaus danken Ihnen für die Zeit nehmen Ihre sehr positiven Erfahrungen mit uns und der Online-Community zu teilen. Ihre freundlichen Worte über das Personal, das Eigentum Sauberkeit. Wir sind jedoch bedauern, dass Ihr Wi-Fi-Verbindung nicht sehr fest war. Es ist unklar, was Sie meinen über die Minibar laut zu sein, zögern Sie nicht uns bei info@hotelmela.com per E-Mail weiter zu klären. Wir freuen uns auf Sie zurück zum Hotel Mela in naher Zukunft zu begrüssen und danken Ihnen im Voraus für uns an Ihre Freunde, Familie und Kollegen zu empfehlen. Nochmals vielen Dank und alles Gute!
5 out of 5
by A verified traveler

Nice NYC hotel. Good location.

Posted Aug 23, 2016
The staff was great. Location was great. Convenient to Times Square, Broadway shows, and not too far to walk to Central Park, too. Our room view was rather blah, but we truly enjoyed our stay, appreciated the wonderful hotel staff, and the fab location. My daughter liked that she could hit 2 Pokémon stops while sitting in our hotel room. :)
Comment from Hotel Management
Aug 23, 2016 by John S. , Hotel Management
Hello Janice, Thank you very much for your recent stay at Hotel Mela and for taking the time to share your experience with the online community. We are thrilled that we provided a PERFECT experience and exceeded your expectations in all areas. Your kind words about the terrific team members, our spectacular location are much appreciated and the staff will be humbled after reading your review. We are sorry that you felt your room assignment was "blah" but that clearly did not have too much of an impact on your experience! We do hope and trust this experience makes you a loyal guest of Hotel Mela whenever your travels bring you to NYC. Thanks again for your feedback and we wish you all the best!
4 out of 5
by A verified traveler from New york

hôtel bien situé proche de times square et du métr

Posted Aug 20, 2016
Pros: Situation et accueil
Cons: Insonorisation
Location: Proche de times square et de la 5ème avenue, idéal pour les visites
La première chambre attribuée était très bruyante (groupe de climatisation). Elle a été remplacée le lendemain par une chambre donnant dur la rue dont le bruit était supportable.
Comment from Hotel Management
Aug 21, 2016 by John S. , Hotel Management
Bonjour Christian, Je vous remercie pour votre récent séjour à l'Hôtel Mela, nous sommes ravis que vous ayez choisi de rester avec nous sur beaucoup, beaucoup hôtel dans le quartier de Times Square. En outre, je vous remercie d'avoir pris le temps de partager votre expérience très positive avec nous et la communauté en ligne. Nous sommes désolés que votre affectation de première chambre ne fonctionnait pas avec une unité de commande de climatisation trop bruyant. Nous sommes heureux d'apprendre que les membres de l'équipe ont agi rapidement et récupérer la situation. Nous ne nous réjouissons de vous accueillir de nouveau à l'Hôtel Mela dans un avenir proche et vous remercions à l'avance pour nous recommander à vos amis, famille et collègues. Merci encore et tout le meilleur!