Expedia Verified Review
5 / 5 Excellent
My family and I stayed for 7nights at the Riu NY we upgraded out stay to a family suite. As you enter the hotel it smells so good!
The rooms were amazing!
Very clean very modern the (Balmain toiletries) is a plus! the restroom was not and issue for my family and I, the family suite has its privacy since it has frosted glass doors no one can see you.
The staff is very friendly and very helpful, they also have a concierge that is available from 8am-1p the (younger female with a nice accent is Super nice)
They are very patient and helpful in booking any sight seeing tours, they provide you with meticulous details on how to ride the subway.
breakfast time can be a bit more organized the lines are pretty long so arrive early and be prepared to show proof of covid vaccine card and your ID, it’s the rules.
No complaints from my family of 5!
You are located very close to everything major in NYC
I will definitely be returning.
Hotel Riu Plaza New York Times Square
A verified traveler stayed at Hotel Riu Plaza New York Times Square
Posted 3 hours ago