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Reviews of World Center Hotel

4 out of 5
World Center Hotel
144 Washington St, New York, NY

Reviews

8.6

Excellent

Rating 10 - Excellent. 1225 out of 1997 reviews" "
Rating 8 - Good. 419 out of 1997 reviews" "
Rating 6 - Okay. 164 out of 1997 reviews" "
Rating 4 - Poor. 97 out of 1997 reviews" "
Rating 2 - Terrible. 92 out of 1997 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kim, thief river falls

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location!!!
Stayed 3 nights in May 2024

8/10 Good

Johanna

Liked: Staff & service, property conditions & facilities
Amazing view, very clean
Stayed 4 nights in May 2024

10/10 Excellent

Zubin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. The happy hour on the rooftop is great. Location at the World Trade Center is fantastic. Taxi usually waiting at the entrance. Ride share available. The train stations were so close it was great.
Stayed 4 nights in Apr 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite stays in NYC. The hotel is well-equipped with amenities, such as laundry and free water refill stations. The hotel is designed to be eco-friendly, such as having recycling bins in the room. I had a courtyard view that was quite pretty to look at. I would stay there again.
Stayed 2 nights in Apr 2024
Response from Front Desk Team on May 6, 2024
Hello Emily,Thank you so much for your feedback. We look forward to welcoming you again soon.

8/10 Good

jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazinggg !!!!
Stayed 2 nights in Apr 2024
Response from Team CLUB QUARTERS WTC on May 6, 2024
Thank you for your high score. We appreciate your feedback.

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 3 nights in Apr 2024
Response from Team CLUB QUARTERS WTC on May 5, 2024
Greetings Rosemary.Thank you for the great score you gave us. We value your feedback. We hope you plan to visit us sometime soon as we look forward into having you again. Have a wonderful day!

10/10 Excellent

CHEROKEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing steak restaurant was amazing
Stayed 1 night in Apr 2024
Response from The Front Desk Team on May 3, 2024
Thank you for your perfect score. We appreciate your feedback.

10/10 Excellent

Jared

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean room!
Stayed 10 nights in Apr 2024
Response from Front Desk Team on May 3, 2024
Thank you for your perfect score. We appreciate your feedback.

8/10 Good

Rodney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying in Lower Manhattan. The hotel is within walking distance to the 9/11 Memorial, Wall Street, Oculus, many restaurants and coffee shops. The hotel staff were always helpful and with a smile on their face. The only issues that we had was that the rooms are not cleaned daily. We ran out of toilet paper and we had to request clean towels. For the price that we paid for a four night stay, the rooms should be cleaned daily and restocked.
Stayed 4 nights in Apr 2024
Response from Front Desk Team on May 3, 2024
Thank you for your high score. We appreciate your feedback.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from The Front Desk Team on May 3, 2024
Thank you for your high score. We appreciate your feedback.

10/10 Excellent

Datia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from The Front Desk Team on May 3, 2024
Thank you for your perfect score. We appreciate your feedback.

8/10 Good

ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from The Front Desk Team on May 3, 2024
Thank you for your high score. We appreciate your feedback.

4/10 Poor

Patricia

Disliked: Staff & service
We tried to check in and they said the room wasn’t ready. We came back hours later and the room was still not ready. They said they would call us when it was ready. They never called and we went back again and they had to call someone to see if it was ready. No complimentary anything for the inconvenience. It threw off our day and interfered with our dinner plans and reservations. I’m sure no one really cares! Disappointed.
Stayed 1 night in Apr 2024
Response from Team CLUB QUARTERS WTC on Apr 30, 2024
Greetings Patricia.Thank you for your response. We appreciate your feedback.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Love the location the room set up, worked perfectly for our centrally located very clean very helpful staff
Stayed 2 nights in Apr 2024
Response from The Front Desk Team on May 3, 2024
Thank you for your perfect score. We appreciate your feedback.

10/10 Excellent

Lauren, Fort Worth

Liked: Cleanliness, staff & service, property conditions & facilities
The service before we even checked in was amazing. The front desk staff was very patient, kind and allowed us to check our baggage since we arrived a few hours early and had a tour to catch. The room was very clean, spacious (for New York), and the bed was really comfortable. We stayed in 3 different hotels over the span of our trip and this was by far the best. We will be staying here again and for longer next time!
Stayed 1 night in Apr 2024
Response from Team CLUB QUARTERS WTC on Apr 30, 2024
Greetings Lauren.Thank you for the great score you gave us. We value your feedback. We hope you plan to visit us sometime soon as we look forward into having you again. Have a wonderful day!

10/10 Excellent

Brssy Monserrat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were awesome! Nice people, willing to help nd guide specially Spencer,
Stayed 2 nights in Apr 2024
Response from Team CLUB QUARTERS WTC on Apr 28, 2024
Greetings Brssy Monserrat.Thank you for the great score you gave us. We value your feedback. We hope you plan to visit us sometime soon as we look forward into having you again. Have a wonderful day!

10/10 Excellent

Carrie Lynn

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Close to everything we wanted to do
Stayed 3 nights in Apr 2024
Response from Front Desk Team on Apr 28, 2024
Hello CARRIE!Thank you so much for your feedback. It was a pleasure having you with us.

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Team CLUB QUARTERS WTC on Apr 27, 2024
Greetings Nicole.Thank you for the great score you gave us. We value your feedback. We hope you plan to visit us sometime soon as we look forward into having you again. Have a wonderful day!

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and amenities are great
Stayed 1 night in Apr 2024
Response from Front Desk Team on Apr 26, 2024
Hello NICOLE!Thanks for choosing World Center Hotel! We look forward to welcoming you again soon.

10/10 Excellent

Aldeir

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience at this hotel. It’s right in front of the 9/11 memorial, everything is close to the hotel, subway, food, bars, attractions, shopping, etc. My room was clean and comfortable. I would recommend staying at this hotel.
Stayed 2 nights in Apr 2024
Response from The Front Desk Team on Apr 25, 2024
Thank you for your perfect score. We appreciate your feedback.

10/10 Excellent

Selena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a peaceful stay in New York I highly recommend staying at this hotel. The people and area were so nice and professional.
Stayed 1 night in Apr 2024
Response from Team WORLD CENTER HOTEL on Apr 24, 2024
Hello SELEN ! We're so glad you enjoyed your visit and were able to rest comfortably.It's a delight to learn you were well taken care of by our amazing Team - it was our pleasure to serve.We hope to see you again !

10/10 Excellent

Dylan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, good stay!
Stayed 3 nights in Apr 2024
Response from Front Desk Team on Apr 23, 2024
Thank you for your perfect score. We appreciate your feedback.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Front Desk Team on Apr 24, 2024
Hello PAUL! Thank you for choosing World Center Hotel! We look forward to welcoming you soon.

8/10 Good

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk Team on Apr 23, 2024
Thank you for your response. We appreciate your feedback.

10/10 Excellent

Nicole

Stayed 1 night in Apr 2024

10/10 Excellent

Daisy V

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View to the city
Stayed 1 night in Apr 2024
Response from Team WORLD CENTER HOTEL on Apr 21, 2024
Hi there DAISY ! We're so grateful for your recent visit !Yes, we do have the best views ! Please visit again.

8/10 Good

Ken

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nothing special but was clean and new.
Stayed 2 nights in Apr 2024
Response from Team WORLD CENTER HOTEL on Apr 17, 2024
Hi KEN ! We thank you for your recent visit and we surely hope to see you again !

10/10 Excellent

Mamady

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2024
Response from Front Desk Team on Apr 17, 2024
Hello MAMADY!Thanks for choosing World Center Hotel!

10/10 Excellent

Albina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Front Desk Team on Apr 17, 2024
Hello ALBINA!Thank you so much for choosing World Center Hotel. We look forward to welcoming you again soon!

10/10 Excellent

Jody

Stayed 1 night in Apr 2024
Response from Team CLUB QUARTERS WTC on May 6, 2024
Thank you for your perfect score. We appreciate your feedback.

6/10 Okay

Alexander

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
Like: location, room itself, purified water next to the room, service (lobby team). Hotel is really nice Did not like:1st room smelled of smoke (heavily). 2nd room was not cleaned good enough (garbage hair on sofa / bed)… but all was fixed on request
Stayed 2 nights in Apr 2024
Response from Zeph on Apr 15, 2024
Hello Alexander, we apologize to hear about your stay. Thank you for reaching out to us regarding your feedback. We'll be aware of this situation. We hope to see you again!

8/10 Good

Casey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a lot of sight seeing. Subway is easy to get to and the E gets you practically to Central Park without changing trains! Battery Park is 2 blocks away. WTC is right there. Perfect for elderly people who cannot walk a long distance to see the pretty parts of NYC. Reasonable price And the coffee is great!
Stayed 3 nights in Apr 2024
Response from Zeph on Apr 15, 2024
Hello Casey,we are happy to hear about your feedback! Thank you for choosing Club Quarters and for staying with us. We hope to see you again!

10/10 Excellent

Roberto

Stayed 3 nights in Apr 2024
Response from Team CLUB QUARTERS WTC on May 5, 2024
Greetings Roberto.Thank you for the great score you gave us. We value your feedback. We hope you plan to visit us sometime soon as we look forward into having you again. Have a wonderful day!

10/10 Excellent

Jose C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in Jan 2024
Response from Front Desk Team on Apr 12, 2024
Hello JOSE!Thanks for choosing World Center Hotel.

10/10 Excellent

Nicole

Stayed 1 night in Apr 2024
Response from The Front Desk Team on May 3, 2024
Thank you for your perfect score. We appreciate your feedback.

10/10 Excellent

Jessica, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Team WORLD CENTER HOTEL on Apr 13, 2024
Hello JESSICA ! We're so grateful for your perfect scoring - it's so delightful to learn you were pleased with all aspects of your stay and we hope to see you again !

10/10 Excellent

Krystina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Team WORLD CENTER HOTEL on Apr 13, 2024
Greetings KRYSTINA ! We're so grateful for your perfect scoring - it's so delightful to learn you were pleased with all aspects of your stay and we hope to see you again !

10/10 Excellent

Vantrell

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure staying here
Stayed 2 nights in Apr 2024
Response from Front Desk Team on Apr 12, 2024
Hello Vantrell,Thank you so much for choosing World Center Hotel! It's always a pleasure having you with us.

4/10 Poor

S. Brittany

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was the only redeemable quality. No onsite restaurant, two twin beds under a sheet instead of an actual king bed and the furniture is old and broken.
Stayed 2 nights in Apr 2024
Response from Team CLUB QUARTERS WTC on Apr 11, 2024
Greetings S.Brittany,Thank you for your response. We appreciate your feedback.

10/10 Excellent

Alice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Stayed in kitchenette suite! Loved the wonderful experience of NYC. Got a superb package deal from Expedia for Easter weekend. Easter parade was amazing!
Stayed 4 nights in Mar 2024
Response from The Front Desk Team on Apr 11, 2024
Hello Alice,Thank you for the wonderful feedback. We look forward to welcoming you again soon.

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Staff
Stayed 1 night in Apr 2024
Response from Team WORLD CENTER HOTEL on Apr 11, 2024
Hello NICOLE - we thank you for your recent visit and your valued remarks.Please visit again.

10/10 Excellent

Alexandra

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was a great stay, the 911 memorial right across the hotel. Great views and simple and quick staff responses.
Stayed 3 nights in Apr 2024
Response from Team WORLD CENTER HOTEL on Apr 11, 2024
Hello ALEXANDRA ! We're so thankful for your recent visit and your lovely remarks. It's a delight to learn you enjoyed our fabulous location and our stunning views & vistas.We hope to see you again !

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Team CLUB QUARTERS WTC on Apr 11, 2024
Greetings Greg,Thank you for the great score you gave us. We value your feedback. We hope you plan to visit us sometime soon as we look forward into having you again. Have a wonderful day!

8/10 Good

cary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 4 nights in Apr 2024
Response from Front Desk Team on Apr 10, 2024
Hello CARY!We look forward to welcoming you again!

10/10 Excellent

Nicole

Stayed 1 night in Apr 2024
Response from Team CLUB QUARTERS WTC on Apr 30, 2024
Greetings Nicole.Thank you for the great score you gave us. We value your feedback. We hope you plan to visit us sometime soon as we look forward into having you again. Have a wonderful day!

6/10 Okay

Meera, Silver Spring

Stayed 7 nights in Apr 2024
Response from Team WORLD CENTER HOTEL on Apr 10, 2024
Hi there MEERA ! We're so thankful for your recent visit and your valued remarks - we're glad you were pleased and we hope to meet again !

10/10 Excellent

brittany r

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my new go to hotel in New York. The front desk person who checked us in provided the best customer service I’ve had in a very long time. The coffee and tea station along with the reusable water bottles were a nice touch. The location is perfect because it’s not noisy with tons of traffic and car horns. 9.8/10 only because the terrace was closed due to the storm but that’s not about the hotel, just my stay in general.
Stayed 4 nights in Apr 2024
Response from Front Desk Team on Apr 9, 2024
Thank you for your perfect score. We appreciate your feedback.

10/10 Excellent

Emanuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
9/11 Memorial Park View
Stayed 2 nights in Apr 2024
Response from Front Desk Team on Apr 9, 2024
Thank you for your perfect score. We appreciate your feedback.

8/10 Good

Juan Santiago

A
Stayed 6 nights in Mar 2024
Response from Team WORLD CENTER HOTEL on Apr 7, 2024
Hi there JUAN ! We thank you for your recent visit with us here at WORLD CENTER HOTEL - we're so glad you were pleased with your stay and we hope to see you again !

10/10 Excellent

Xiaoying

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
goòd location
Stayed 4 nights in Mar 2024
Response from Team WORLD CENTER HOTEL on Apr 5, 2024
Hello XIAOYING ! We're so glad you enjoyed your recent visit with us here at WORLD CENTER HOTEL and our amazing downtown neighborhood.We wish you well and hope to invite you back !