I won't be back.
Posted Jul 25, 2016
Although I received a decent price for this room (15% off Expedia promotion), the cost savings were definitely not worth it. It looked like they are trying to sell time shares in the lobby, although thankfully I did not get accosted for this as I made it pretty clear I was there for business. I understand that they are under construction (although I read this on Expedia - they never told me), but my room had broken fixtures in the bathroom, the furniture was worn, and the carpet was buckled. It was the kind of hotel room where you don't want to take your shoes off.
The hotel staff was meh. They offered bagels at 10 am!?!?! Who is still in their hotel at 10 am?? Definitely not what I would expect for service or quality of accommodations from a Wyndham.
I was also told by Expedia that I would receive a VIP+ benefit, but there was not mention of it during any part of my stay–unless the 10 am bagels were the benefit, but it appeared they were offering this to everyone and I suspect it was so they could do a timeshare pitch.
I travel to NYC quite a bit for business, but I definitely won't be staying here again!
Comment from Hotel Management
Jul 28, 2016 by Wyndham Extra Holidays, Hotel Management
We are disappointed to hear our services and amenities did not meet your expectations. We know that when you are staying with us one of the perks is to be able to enjoy a modern, comfortable room. We value your suggestions and feedback, as it gives us guidance on what to provide our guests during vacation. Thank you.
Wyndham Extra Holidays