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Reviews of Grand Summit Hotel

3 out of 5
Grand Summit Hotel
97 Summit Road, Newry, ME

Reviews

8.0

Very Good

Rating 10 - Excellent. 74 out of 193 reviews" "
Rating 8 - Good. 68 out of 193 reviews" "
Rating 6 - Okay. 30 out of 193 reviews" "
Rating 4 - Poor. 18 out of 193 reviews" "
Rating 2 - Terrible. 3 out of 193 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Tracey

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Frazor, Marlborough

Liked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

diane, hingham

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited for the eclipse. Resort had transportation that made viewing fun and easily accessible. Restaurants were good. Clean rooms and knowledgeable staff. Overall enjoyable experience
Stayed 2 nights in Apr 2024

10/10 Excellent

Brittany

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean and quiet. Great place to relax.
Stayed 1 night in Apr 2024

6/10 Okay

Alexander, North Reading

Liked: Cleanliness, amenities, property conditions & facilities
Coded room card keys were not functional
Stayed 1 night in Apr 2024

6/10 Okay

Chad

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Outdated rooms
Stayed 1 night in Dec 2023

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 2 nights in Mar 2024

8/10 Good

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Achilles

Traveled with family
Liked: Staff & service
Heating system was barely putting out cold air. I complained and the solution was to offer a space heater. I stayed in mid March. What happens in the heart of the winter. Unacceptable.
Stayed 2 nights in Mar 2024

10/10 Excellent

Amanda

Stayed 1 night in Mar 2024

8/10 Good

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

4/10 Poor

Kerstin

Stayed 3 nights in Feb 2024

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Feb 2024

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024

10/10 Excellent

Peggy

Stayed 2 nights in Feb 2024

10/10 Excellent

Susan J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service
I have been staying here since it was first built. Location, location, location. The food a camp was good, service great. Checkin was fast, pleasant, simple. My only real criticism is it’s noisy, you hear toilets flushing. You could participate in your neighbors conversations through the walls and they close the bar at 9:00. This puts people back in the rooms early and they stay up and that creates noisy rooms. But location you can’t beat.
Stayed 1 night in Feb 2024

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was great. Hotel room was mediocre. Hotel restaurants were fantastic though a bit pricey. Hotel lobby had nice fireplace to hang out at. Heated pool and hot tubs were clean. Ski in ski out was very convenient. Will return.
Stayed 2 nights in Jan 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is great and location is awesome. The staff was also wonderful. My one issue, small one, is that check out is too early(10:30am) for such a late checkin time(6:00pm). Other than that, very nice!
Stayed 2 nights in Jan 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

8/10 Good

Pablo

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loud rooms quiet people yelling and walking. This was peek season so I get it but that’s why not an excellent stay
Stayed 1 night in Jan 2024

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Barbara, New London

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the heated outdoor pool and hot tub were great, as was the dry sauna. The fitness center and locker rooms were well located and appointed. We didn't stay in what I'd call a fancy or luxurious room, but it had everything we needed, was clean and comfortable, parking was easy, and the staff was helpful. I'd highly recommend the property.
Stayed 1 night in Jan 2024

4/10 Poor

Austin

Stayed 1 night in Dec 2023

10/10 Excellent

NAJIM

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Oct 2023

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski in ski out ease
Loved the ski in ski out location and the daily ski check made things even easier.
Stayed 3 nights in Dec 2023

8/10 Good

Tegan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Mervin, Arvada

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there in the off season so it is not hitting on all cylinders. They still did a very good job with service and the restaurant.
Stayed 6 nights in Oct 2023

8/10 Good

Peter

Stayed 1 night in Oct 2023

10/10 Excellent

Dmitry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eliminate some periodic weird squicking noise/sound on the ceiling of room 312.
Stayed 1 night in Oct 2023

8/10 Good

Amy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice looking place
Stayed 1 night in Oct 2023

8/10 Good

Norman, Manchestger

Liked: Cleanliness, staff & service, property conditions & facilities
It met my expectations
Stayed 1 night in Oct 2023

6/10 Okay

Kalpesh

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Kelli

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property! Rooms were very spacious. There’s a sink inside the bathroom and outside, so multiple people can get ready at once. It was a great stopping point on the way to New Hampshire during our leaf peeping trip. Wish we could’ve stayed longer!
Stayed 1 night in Oct 2023

10/10 Excellent

Nori

Stayed 2 nights in Oct 2023

4/10 Poor

Sarah

Liked: Cleanliness
Disliked: Staff & service
This hotel is extremely outdated especially for what they charge for a room. I stayed there for a conference in the late 90s and the rooms looked the same. Extremely overpriced for what it is. I realize it is a ski destination for travelers everywhere, but $300 for a mediocre room in October? The girl at the front desk at check I was condescending and rude. I thought the text at 9am reminding me I needed to check out by 10:30 was also rude. Not very welcoming. I live about an hour and a half away and wanted a luxurious night away above my budget. Kids running and screaming through the hallways was also not impressed. I will never pay to stay there again.
Stayed 1 night in Oct 2023

10/10 Excellent

Abhijeet

Stayed 1 night in Oct 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Ashley

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area, Meals available on site. Service was good.
Stayed 2 nights in Oct 2023

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately it is one of few hotels in the area. It was clean and the staff was very helpful.
Stayed 2 nights in Sep 2023

8/10 Good

Phyllis, Lewiston

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Bedding and towels smelled fresh and clean. Other items in the room appeared clean. Some people didn't realize they could control the air conditioner by pointing the small remote control at the air conditioner above the windows. Maybe make this info a bit clearer? Overall, I was very pleased with this facility.
Stayed 1 night in Sep 2023

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome ski resort! Very friendly staff and beautiful location.
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great escape from the city life.
Stayed 1 night in Sep 2023

8/10 Good

James

Stayed 1 night in Aug 2023

6/10 Okay

Tiffany

Stayed 3 nights in Aug 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Joanna, Harpswell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my third stay at this hotel. It's a perfect place to do an overnight if you're interested in going to the falls in the area. The outdoor pool is huge, the hot tub is right next to the pool and large enough to feel like you aren't rubbing elbows with strangers, the ski hill and lift are in the back drop and there is a bar poolside for those who want a drink (I don't drink so I can't attest to the quality of drinks). The gym facility is really clean as well as the sauna. The restaurant in the hotel did not have the Sunday buffett like it has in the past. We had to order off a menu. The food was nicely presented but average tasting if you're a seasoned foodie. Overall, this is a really clean and quiet place that's centrally located to the area's activities of river swimming, hiking, Sunday River ski lift and shopping in Bethel.
Stayed 1 night in Aug 2023