Save

Comfort Inn The Pointe

3.0 star property
Hotel with free breakfast, steps from Niagara Falls State Park

Choose dates to view prices

your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Comfort Inn The Pointe

Exterior
Exterior
Suite, Multiple Beds, Accessible, Non Smoking (Upgrade) | Desk, laptop workspace, iron/ironing board, free WiFi
Free daily on-the-go breakfast
Lobby

Reviews

8.4

Very good

Popular amenities

  • Parking available
    Parking availableParking available
  • Breakfast included
    Breakfast includedBreakfast included
  • Housekeeping
    HousekeepingHousekeeping
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Gym
    GymGym
  • Air conditioning
    Air conditioningAir conditioning

Most relevant reviews

Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!

Room options

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Private bathroom
Hair dryer
Shower/tub combination
  • 288 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Private bathroom
Hair dryer
Shower/tub combination
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
  • 288 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

Standard Double Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Queen Beds, Non Smoking (Upper Floor)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Private bathroom
Hair dryer
Shower/tub combination
  • 291 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Private bathroom
Hair dryer
Shower/tub combination
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Map
1 Prospect Pointe, Niagara Falls, NY, 14303

What's nearby

  • Niagara Falls State Park - 2 min walk
  • Seneca Niagara Resort & Casino - 5 min walk
  • Rainbow Bridge - 6 min walk
  • Clifton Hill - 15 min walk
  • Fallsview Indoor Waterpark - 17 min walk

Getting around

  • Niagara Falls Station - 3 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 34 min drive

Restaurants

  • ‪Seneca Niagara Casino - ‬9 min walk
  • ‪One Niagara Welcome Center - ‬1 min walk
  • ‪One Niagara International Food Court - ‬1 min walk
  • ‪Flip Burger - ‬3 min walk
  • ‪Blues Burger Bar - ‬9 min walk

About this property

Comfort Inn The Pointe

Hotel near Niagara Falls State Park
Located close to Rainbow Bridge and Cave of the Winds, Comfort Inn The Pointe provides free to-go breakfast, a terrace, and a gym. In addition to conference space, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Self parking (surcharge), laundry services, and an elevator
  • Coffee/tea in the lobby, a 24-hour front desk, and luggage storage
  • A gift shop, local meal delivery service, and a vending machine
  • Guest reviews give top marks for the helpful staff and location
Room features
All 110 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews give good marks for the clean, comfortable rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 40-inch TVs with premium channels
  • Coffee/tea makers, heating, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per night)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,056 square feet of conference space
  • Meeting room

Outdoors

  • In a state park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A damage deposit of USD 75.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 10.00 per night
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Pointe
Comfort Inn Pointe Hotel
Comfort Inn Pointe Hotel Niagara Falls
Comfort Inn Pointe Niagara Falls
Comfort Inn Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls
Comfort Inn The Pointe Niagara Falls
Niagara Falls Comfort Inn
Comfort Inn The Pointe Hotel
Comfort Inn The Pointe Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls

Frequently asked questions

Is Comfort Inn The Pointe pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Comfort Inn The Pointe?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Comfort Inn The Pointe on Aug 27, 2024 start from $160.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Comfort Inn The Pointe?

Self parking is available for USD 10.00 per night.

What time is check-in at Comfort Inn The Pointe?

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM. Late check-in is available during limited hours.

What time is check-out at Comfort Inn The Pointe?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Comfort Inn The Pointe located?

Located in Downtown Niagara Falls, this hotel is within a 10-minute walk of Niagara Falls State Park and Rainbow Bridge. Cave of the Winds and Clifton Hill are also within 1 mi (2 km).

Comfort Inn The Pointe Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 600 out of 1169 reviews" "
Rating 8 - Good. 318 out of 1169 reviews" "
Rating 6 - Okay. 148 out of 1169 reviews" "
Rating 4 - Poor. 54 out of 1169 reviews" "
Rating 2 - Terrible. 49 out of 1169 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Iva

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1. there was no toilet paper in the bathroom!!! 2. the bed linen was stained!! 3. the refrigerator was sticky!! 4. there were no face towels in the bathroom! 5. there were dirty q-tips and hair on the air conditioner! 6. the floors and corners were dirty! 7. the person they sent with towels was so musty, I didn't want him in the room. 8. THE MANAGER WOULD NOT AFFORD ME THE COURTSEY OF SPEAKING WITH ME!!!
Stayed 2 nights in Jul 2024

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service
Breakfast included and is sufficient; NY Niagara State Park is just across the street from the Inn and within walking distance (less than 5 minute walk!); From the State Park you can get to the Maid of Mist and Cave of the Winds; those who cannot walk around the park, you can catch the trolley; enough eateries just steps away from the Inn. Even better, you can simpy walk to the US -Canada border from the Inn! (about a 10-minute walk). We walked from the Inn to the border and walked the Rainbow bridge to Canada even with out carry-ons! Comfort Inn is within to prime location to all that; remember you need 4 U.S. Quarters per person to cross back to U.S.. Keep US dollar bills handy to change to quarters using the machine located at the border.
Stayed 3 nights in Jul 2024

4/10 Poor

Kaitlin

Traveled with family and small children
Disliked: Amenities
The toliet didn’t flush, the shower rod was falling off the shower wall and when we told them about it they didn’t care. Every housekeeper that was walking around or in the lobby smelled like weed, it was the worst hotel I’ve stayed at in awhile. The only nice thing was it was very close to the falls and was able to walk there.
Stayed 1 night in Jul 2024

10/10 Excellent

Sivakumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Gerri

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property was very messy and somewhat dirty as you walk in. The staff was not professional at times. They were nice but needed training and a little polish. The breakfast was ok but needed to be more organized. Maybe 2 lines. Any amenities were not evident. (Gym, ice machines etc). If you asked for towels or toiletries the staff complained that they had already knocked on your door. I was there to see Niagara Falls not wait for a knock on the door. It could have been much better. As I walked around town most accommodations looked similarly.
Stayed 3 nights in Jul 2024

6/10 Okay

Umair

Liked: Staff & service, amenities
Overall great location but rooms weren’t as clean as we would have liked. Also, there was a smell in all the rooms. We booked three rooms and all three rooms had the same smelling issue.
Stayed 2 nights in Jul 2024

6/10 Okay

Jorge Alfredo

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Giulia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was located in the perfect location. If you’re staying on the American side, you can’t beat this location because it’s literally in front of the central area of food, shopping and parks. The hotel is directly across the street from the park, which has a direct view of the American side of the falls. The Maid of Mist tour is also in this park. We loved watching the fireworks each night and then walking right back to the hotel. Breakfast was good, and enough to keep us going each day. My only minor complaint is the toilet paper issue. I read prior reviews so I happened to purchase toilet paper before we arrived. We ran out of toilet paper on the first night (it wasn’t a new roll), and it’s kind of embarrassing to ask anyone for more; it’s something that should be provided in sufficient quantities. We didn’t ask anyone who worked there for any, and we just brought our own in. Minor inconvenience especially in comparison to the pros that this hotel provided. We would certainly book this hotel again, if we ever come back to the falls.
Stayed 3 nights in Jul 2024

8/10 Good

Jadi

Liked: Cleanliness, staff & service
I didn’t like breakfast - poor choice and quality. Overpriced.
Stayed 1 night in Jul 2024

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walls are very thin and the lady in the next room kept us up most of the night
Stayed 2 nights in Jul 2024

8/10 Good

Sowmya

Traveled with family and small children
Liked: Cleanliness, staff & service
It was a good location , sow e can walk everywhere
Stayed 1 night in Jul 2024

6/10 Okay

Mahesh Reddy

Disliked: Cleanliness
Stayed 2 nights in Jul 2024

8/10 Good

Ree

Traveled with family
Liked: Staff & service, property conditions & facilities
Great location! Great staff! Good breakfast!
Stayed 2 nights in Jul 2024

6/10 Okay

Alexandria

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The location of the property is perfect, it’s literally across the street from Niagara National Park and very close to lots of the popular excursions (Scenic Trolly, Maid of the Mist, Cave of the Winds, Observation Tower), really great views of the falls within a 2-3 min walk from the hotel. Safe area even at night. Lots of food choices around the hotel and little shops as well. But the hotel itself is just ok. The lobby and common areas are dated/ cheap in appearance, the room was nicer than the common areas but not particularly clean. There was a stained sheet, crumbs in the night stand drawer, dirt under the sink (open style vanity so underneath is exposed). It definitely could have been worse and for the price it wasn’t horrible, but for sure the location is the main selling point to this place as the building itself is mediocre at best.
Stayed 2 nights in Jul 2024

6/10 Okay

Muralidhar

Stayed 1 night in Jun 2024

10/10 Excellent

Leona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

Zaneb

Disliked: Property conditions & facilities
The room had spiders on the windows plus there was only one person working since they were short on staff.
Stayed 2 nights in Jul 2024

4/10 Poor

Lawrence

Traveled with family
Liked: Cleanliness, amenities
They need more than one person checking people in, they need an updated computer system for faster check in.
Stayed 1 night in Jul 2024

8/10 Good

Selene

Stayed 1 night in Jun 2024

8/10 Good

Jaime, Kendall Park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice. Breakfast was ok even though it was included with stay preferred to eat out
Stayed 3 nights in Jul 2024

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and kind. The breakfast each morning was a nice touch. Very convenient to be so close to the falls and within walking distance to everything.
Stayed 2 nights in Jul 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was all very friendly and very helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Jul 2024

10/10 Excellent

Elizabeth

Traveled with family
Disliked: Cleanliness, amenities
Excellent proximity to the falls. When we first walked in there were bugs flying on the vent at the entrance. The staff was nice. Needs updating and renovation.
Stayed 3 nights in Jun 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

General hotel information

Reasons to Book
Great Location & Room Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
3.0