“Checked in and was offered to sign up for Bonvoy app to earn points for stay (I was told weeks later that since we used Expedia we were ineligible for those points). In the room the light bulb was burned out (not a big deal) the conditioner bottle was empty (not a big deal) the floor under the ottoman had hairballs and candy wrappers (surprisingly dirty for a Marriott) and despite having a "Privacy Please" placard on the door and being 2 hours and 15 minutes before checkout time, we had a member……
“Checked in and was offered to sign up for Bonvoy app to earn points for stay (I was told weeks later that since we used Expedia we were ineligible for those points). In the room the light bulb was burned out (not a big deal) the conditioner bottle was empty (not a big deal) the floor under the ottoman had hairballs and candy wrappers (surprisingly dirty for a Marriott) and despite having a "Privacy Please" placard on the door and being 2 hours and 15 minutes before checkout time, we had a member……
Leah