Posted Sep 11, 2016
We waited and waited and waited to be checked in. The guest at the counter was having an issue with the price rate. 5-7 mins later the guest is checked in and I'm still standing there waiting to be acknowledge. "I'll be with your shortly" would've sufficed instead she was quite rude and not friendly at all. Our room had a connecting door that connects to the room next to ours. The guest in that room had a toddler and a baby (no blame to them) that cried the entire night. You could hear everything through the door. Our bathroom had hair in the tub, on a towel, and built up dirt/dust near the side of the sink. The previous experience with the woman who checked us in made me not want to even contact them with these issues. She clearly didn't care.