Terrace/patio
Check availability

Reviews of Etosha Village

3.5 out of 5
Etosha Village
On C38 5km Before the Anderson Gate, Etosha National Park, Okaukuejo

Reviews

9.0

Wonderful

Rating 10 - Excellent. 98 out of 173 reviews" "
Rating 8 - Good. 57 out of 173 reviews" "
Rating 6 - Okay. 14 out of 173 reviews" "
Rating 4 - Poor. 2 out of 173 reviews" "
Rating 2 - Terrible. 2 out of 173 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nelda

Stayed 4 nights in Dec 2023
Response from EV on Feb 12, 2024
Dear Nelda, Thanks so much for the excellent rating! We look forward to welcome you back during your next visit to Etosha! Best wishes, The Etosha Village Team

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was large and the beds were comfy. When I arrived, the AC was on in the room which was amazing since it was really hot outside. The food was ok. The staff was great! I had a flat tire and they helped me change the tire!! Really great staff!
Stayed 1 night in Dec 2023
Response from EV on Dec 29, 2023
Dear Eileen,Thank you for the excellent rating and review! Delighted that you enjoyed our spacious air-conditioned rooms, comfy beds, the food and the service you received from our staff! We look forward to welcome you back! Best wishes, The Etosha Village Team

8/10 Good

Toren

Stayed 1 night in Oct 2023
Response from EV on Oct 31, 2023
Dear Toren, Thank you for the lovely rating! We look forward to welcome you back again! Best wishes, The Etosha Village Team

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable accommodation . Great location to the Etosha reserve. Friendly staff.
Stayed 3 nights in Aug 2023
Response from EV on Sep 18, 2023
Dear Steve,Thank you for the superb rating! Delighted that you enjoyed our great location, the comfortable accommodation and the friendly service you received from our staff! We look forward to welcome you back! Best wishes,The Etosha Village Team

10/10 Excellent

Melanie

Stayed 2 nights in Jul 2023
Response from EV on Jul 25, 2023
Dear Melanie, Thank you for the excellent rating! We look forward to welcome you back during your next visit to Etosha! Best wishes, The Etosha Village Team

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
An amazing place on the edge of Etosha National Park. A collection of huts around a central place with a bar, restaurant and swimming pools. From the outside at first the hut looked quite functional - however inside it was very luxurious. We saw kudus walking around outside. It was a magical place and the staff were friendly and professional too.
Stayed 2 nights in Jun 2023
Response from EV on Jul 11, 2023
Dear John, Thank you for your superb rating and review! We are very pleased that you enjoyed our location, the accommodation units, the roaming wildlife and the friendly professional service you received from our staff! Looking forward to welcome you back during your next visit to Etosha! Best wishes, The Etosha Village Team

2/10 Terrible

Kfir

Liked: Cleanliness
Disliked: Staff & service
The manager was rude and made us feel very unpleasant in our stay. The facilities are ok, nothing was amazing. I think for this price you can get way better options around.
Stayed 2 nights in Jul 2023
Response from EV on Jul 10, 2023
Dear Kfir & Rita, Thank you for the feedback received. Kindly ensure that you read and understand the cancellation policies you agree to upon making a booking. The only unpleasantness is that you tried to persuade us in refunding you directly (whilst Expedia took your payment) for a partial cancellation on the day before arrival and when you were reminded of cancellation penalties you immediately reverted to threats of bad reviews (even before checking in) and continued with exceptionally rude behavior towards our management and staff at our property.Perhaps in future avoid booking in advance if you would like to have full flexibility on your itinerary. All Lodges have the right to enforce their policies that are there for a reason.Best wishes, The Etosha Village Team

10/10 Excellent

Anthony

Stayed 1 night in May 2023
Response from EV on May 9, 2023
Dear Anthony, Thanks so much for the excellent rating! We are very pleased that you enjoyed your stay with us and look forward to see you again! Best wishes, The Etosha Village Team

10/10 Excellent

Clint

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Etosha Village was amazing! The staff, the food, the lodging was 10/10. It’s location next to the park was also a huge plus.
Stayed 3 nights in May 2023
Response from EV on May 9, 2023
Dear Clint, Thank you for the superb rating and review! Delighted that you enjoyed our location, the food, the accommodation units and the service you received from our staff! We look forward to welcome you back during your next visit to Etosha! Best wishes, The Etosha Village Team

10/10 Excellent

Jen

Stayed 2 nights in Apr 2023
Response from EV on May 9, 2023
Dear Jen, Thank you for the excellent rating! We look forward to welcome you back again! Best wishes, The Etosha Village Team

10/10 Excellent

Annika

Stayed 3 nights in Mar 2023
Response from EV on Mar 30, 2023
Dear Annika, Thank you for the superb rating! We look forward to welcome you back when you visit Etosha again! Best wishes, The Etosha Village Team

8/10 Good

Manfred

Stayed 5 nights in Mar 2023
Response from EV on Mar 14, 2023
Dear Manfred, Thank you for the wonderful rating!We look forward to welcome you back! Best wishes, The Etosha Village Team

10/10 Excellent

Vitaly

Stayed 3 nights in Mar 2023
Response from EV on Mar 13, 2023
Dear Vitaly, Thank you for the superb rating! We look forward to welcome you back during your next visit to Etosha! Best wishes, The Etosha Village Team

8/10 Good

Manfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
schöne Lodge mit einem guten Preis-Leistungs-Verhä
Eine sehr schöne Lodge mit einem guten Preis-Leistungs-Verhältnis. Das Abendessen ist sehr gut, es wird immer feines Wildfleisch frisch gegrillt nach den Wünschen der Gäste. Das Frühstück könnte etwas abwechslungsreicher sein, ist aber gut. Wir haben uns sehr wohl gefühlt. Die Lage ist optimal, nur knapp 3 Kilometer vom Parkeingang entfernt.
Stayed 1 night in Mar 2023
Response from EV on Mar 8, 2023
Dear Manfred, Thank you for the wonderful rating and review! We are very pleased that you enjoyed our location, the comfortable rooms and the variety served at our dinner buffet! Looking forward to welcome you back! Best wishes, The Etosha Village Team

10/10 Excellent

Pawel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh game meat, fantastic quality!
Stayed 1 night in Feb 2023
Response from EV on Mar 7, 2023
Dear Pawel, Thanks so much for the superb rating! Delighted that you enjoyed the quality of the game meats served at our buffet!We look forward to welcome you back when you visit Etosha again.Best wishes, The Etosha Village Team

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, very convenient to Etosha NP entrance
Terrific 3 night stay at Etosha Village, not the fanciest place but very comfortable, good beds, sizeable bathroom with good showers, small fridge for light snacks. Came in January/offseason so menu limited but very good breakfast, avg dinners, bar area ok, people there are very froendly and set up game drives each day in Etosha NP, location is the best aspect if this lodge as closest tp park entrance
Stayed 3 nights in Jan 2023
Response from EV on Jan 23, 2023
Dear John, Thank you for the wonderful rating and review! We are very pleased that you enjoyed our perfect location, the comfortable accommodation, the good food. lovely game drives and the friendly service you received from our staff! Looking forward to welcome you back during your next visit to Etosha! Best wishes, The Etosha Village Team

8/10 Good

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and relaxing stay
Very convenient and close to Anderson gate Accommodation in chalets dispersed in the mowpani trees and feels secluded. Short walks to reception and dining areas. Good bar and reasonable buffet dinner and breakfast. Wi-Fi very variable. Overall good value and relaxing
Stayed 3 nights in Nov 2022
Response from EV on Dec 5, 2022
Dear Harry, Thank you got the wonderful rating and review! Very pleased that you enjoyed our convenient location, the secluded accommodation units, the bar and the buffet meals served! Looking forward to welcome you back during your next visit to Etosha! Best wishes, The Etosha Village Team

10/10 Excellent

Odin

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Etosha Village was a perfect place for us to stage our adventures in Etosha National Park! The chalets were comfortable, the staff so welcoming and helpful, and the location superb. Just a couple of kilometers from the gate to the park, it was easy to plan our own adventures or to use one of the offered guided excursions into the park! The amenities at the lodge were excellent, including multiple pools, excellent food service, and even some wild creatures (kudu, oryx, zebra to name a few!) wandering through the property! We would definitely recommend Etosha Village to anyone looking to travel to Etosha!
Stayed 2 nights in Nov 2022
Response from EV on Nov 29, 2022
Dear Odin, Thank you for the superb rating and review! We are very pleased that you enjoyed our location, the comfortable accommodation, the lodge amenities, food, excursions and the service you received from our staff!Looking forward to welcome you back during your next Etosha adventure! Best wishes, The Etosha Village Team

10/10 Excellent

Ulipamwe

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I loved Etosha village because it was unique, with the outdoor atmosphere.
Stayed 2 nights in Jun 2022
Response from EV on Jul 4, 2022
Dear Ulipamwe, Thank you for the superb rating! We are very pleased that you enjoyed our unique accommodation units and the outdoor atmosphere! Looking forward to welcome you back! Best wishes, The Etosha Village Team

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean, beautifully, basic property. Close to Ethosa Anderson Gate. Perfect location
Stayed 2 nights in Sep 2021
Response from EV on Sep 28, 2021
Dear Karen, Thank you for the fantastic rating and review! Delighted that you enjoyed our location, our beautiful and clean facilities as well as the friendly service you received. Looking forward to welcome you back! Best wishes, The Etosha Village Team

8/10 Good

YVES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020
Response from EV on Mar 30, 2020
Dear Yves, Thank you for the great rating! We look forward to welcome you back during the next visit to Etosha! Best wishes, The Etosha Village Team

10/10 Excellent

sai ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from EV on Mar 20, 2020
Thank you for the excellent rating! We appreciate the support and look forward to welcome you back during your next visit to Namibia! Best wishes, The Etosha Village Team

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Lodge
We had a lovely time the staff were very friendly and helpful. The day we decided to go to the eastern gate and discussed it with Hilton Louw. He gave us some really good ideas and gave us his personal mobile no as I mentioned that I was worried about a flat tire or a problem and did not like the idea of spending the night I’m the park! The beds are so comfortable rooms clean and roomy. Can recommend this lovely lodge with its really good staff and food.
Stayed 3 nights in Feb 2020
Response from EV on Feb 12, 2020
Dear Timothy, Thanks so much for the recommendation and kind compliments! Delighted that you enjoyed our comfortable beds, clan rooms and the service you received from all our staff and especially Hilton. We look forward to welcome you back during your next visit to Namibia and Etosha! Best wishes, The Etosha Village Team

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
Average
Nice property close to Etosha. Wifi is terrible, food is alright.
Stayed 1 night in Dec 2019
Response from EV on Jan 6, 2020
Thanks for the rating. Glad you enjoyed our location. Due to our remote location we can only provide the quality wi-fi we receive from the signals we get from the cellphone towers which can be down from time to time during the rainy season. Looking forward to welcome you back. Best wishes, The Etosha Village Team

10/10 Excellent

Melodie, Ohio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful. Air conditioning and ceiling fan in the room. Outside balcony to view the area. Cozy and African design. Only wish we could stay longer... Thank you for your hospitality.
Stayed 1 night in Nov 2019
Response from EV on Nov 13, 2019
Dear Melodie, Thanks so much for the superb rating and review! We are very pleased that you enjoyed our beautiful Lodge, the comfort of having air-conditioning and the views from the unit's balcony! Looking forward to welcome you back for a longer stay during your next visit to Etosha! Best wishes, The Etosha Village Team

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our best stay while in Namibia. Lovely lodge and good food.
Stayed 3 nights in Jul 2019
Response from EV on Aug 5, 2019
Thanks so much for the wonderful review! Delighted that you enjoyed our Lodge and the good food! Looking forward to welcome you back! Best wishes, The Etosha Village Team

10/10 Excellent

Fred, Arlington, Virginia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying at this property. It is about 1 km from the entrance to Etosha Park. The cabin was great, large, clean and well appointed. the buffet dinner and breakfast was also very good. You may get tired of it if you stay more than 2 nights, but that wasn't a problem for me. All in all have no problem giving this place and enthusiastic recommendation.
Stayed 2 nights in Jul 2019
Response from EV on Jul 31, 2019
Dear Fred, Thanks so much for the enthusiastic recommendation and review! Glad you enjoyed our location and the well appointed dinner and breakfast buffet! We change the offering of size dishes and desserts on our buffet and also spice it up with an African cuisine corner on some nights. Looking forward to welcome you back during your next visit to Etosha! Best wishes, The Etosha Village Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option near the park
Great place to stay in terms of proximity to the national park and overall quality. Dinner buffet was ok, though limited options for vegetarians or pescatarians. Minimal chicken and no fish/seafood. Also challenging for GF diners - no rice, only noodles and dishes with pastry (quiches, etc.). Service from the staff, particularly the tour company, was ok, not great. They offer a stargazing walk at night, minimum 2 people...but when my partner and I asked to go, they said it wasn't on offer that night (perfectly clear day, no weather related issues). They also felt a bit sales-y, trying sell you guided drives, etc. and withholding information on the park if you were self-driving. At the shop, they were very transactional and not particularly kind or friendly at all. All that said, I'd stay again as the room is very nice and the food quality is decent (if you can eat it). The grounds are nice, with lovely pools and again, so close to the park, which was our focus in the morning.
Stayed 1 night in Jul 2019
Response from EV on Jul 9, 2019
Thank you for the excellent rating. Glad you enjoyed our proximity to to Etosha, the nice rooms, grounds and pools. Should we have known of your food preferences we will do our utmost to order suitable foods on our weekly supply and prepared it - our buffet meals is quite popular for the red meats on the grill. We do have a stirfry section and offer a wide range of salads. Our apologies that the stargazing wasn't available as our guide were not available on that evening. Looking forward to welcome you back! Best wishes, The Etosha Village Team

8/10 Good

AD

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great lodge- staff difficult to find
Great lodge just staff are very difficult to find around. From the bar that you always have to call someone for service to the activity booking that was just handled extremely badly due to staff availability. A simple thing like a bell would help. Guests can ring for service and you can have someone help but staff are not easily found on the lodge. Had issues with an activity booking that was resolved by calling for a manager but the reason for saying the activity could not be booked was a food booking and not the activity itself. Pointing out that the food booking was not needed did not help and the in-room literature has no guidance on the booking or a time to be booked by but staff then say they cannot assist if you after a certain time. Issue of a blocked drain in the chalet on the 1st night was well handled but should of been checked prior to check-in Otherwise the food is amazing with great game selection every night. Pity you have to ask about the extras available that should be in the in-room literature but that’s a tip for future travellers. Ask about bush dinner/sundowner combos but they really should include this in the in-room pamphlets. The location to Etosha park is worth it as it’s a 5 min drive to Anderson Gate and easy access to Etosha. Room lights a bit too low though for a 1.8m person and these should be raised. One the activities were booked the service was great. Pity it’s difficult to get service to start though.
Stayed 2 nights in Apr 2019
Response from EV on Apr 17, 2019
Dear AD, Thank you for the great rating. Glad you enjoyed the food selection at dinner and our location to Etosha. We will look into your other issues to provide a better experience for future guests. Best wishes, The Etosha Village Team

8/10 Good

Leagh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stop if you want to see Etosha
The accommodation was clean, and comfortable. Very large rooms. The food was good but the variety was limited. whilst the choice of food was great it was very similar every night. We stayed 3 nights so this comment would only be of relevance if you stay more than 1 night. There is an excellent baker on site, the cakes, bread and tarts were excellent. The staff are friendly, especially the waiters and bar staff. The garden and surroundings were well maintained and accommodation sensitive to the bush. It was good value for money. A few things that need to be addressed: 1. in the information book in the room it says "join us for tea and cake at 15h00 - 16h00", which we did but the staff had no idea what we were taking about and after much discussions we were given 2 small cakes - which turned out to be dessert for that nights dinner. 2. the kettle in the room did not plug in where is was placed on the fridge, it need to be carried over to the opposite side of the room to a plug point and plugged in and positioned on the ground. 3. the reception staff were most put out by the fact that we did not have a cellphone contact number for Namibia or roaming - we received a lecture on why this is not good. 4. The wooden seating area on the balcony had no cushions so were really hard to sit on.
Stayed 3 nights in Feb 2019
Response from EV on Feb 20, 2019
Dear Leagh, Thank you for the great rating and review! We are very pleased that you enjoyed the comfortable accommodation units, the food, our well maintained surroundings as well as the service you received from our staff. Thanks for the other pointers - we will address this accordingly. Looking forward to welcome you back! Best wishes, The Etosha Village Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Etosha Village surpassed all of our expectations, which were high given the reviews. I just loved the village layout, the room was lovely, with balcony looking into the Mopane forest, and HUGE, the food was delicious! I had vege-filled stir fried and omelettes and we tried Namibian game. Their activities are well organised and informative. All in all - a perfect Etosha stay for our honeymoon. Thank you, Etosha Village team!
Stayed 2 nights in Jan 2019
Response from EV on Jan 11, 2019
Thanks so much for the superb rating and review! We are very pleased to hear that we exceeded all your expectations and helped in creating lasting memories during your honeymoon! Glad you loved the views from the room, the well organised activities and the delicious food! Looking forward to welcome you back during your next visit to Etosha! Best wishes, The Etosha Village Team

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 STAR SERVICE.
Staff are excellent and friendly!
Stayed 1 night in Nov 2018
Response from EV on Nov 7, 2018
Thank you Antonio for the superb rating and review! Delighted that you enjoyed the excellent service you received from our staff! Looking forward to welcome you back during your next visit to Etosha! Best wishes, The Etosha Village Team

6/10 Okay

Karambo, Sydney, Australia

Liked: Cleanliness, room comfort
Disliked: Staff & service
Staff really let this place down
The rooms are really very nicely appointed and clean, and the food at the buffet dinner is excellent. The location is very close to the Etosha entrance, even if the road into the rooms is a bit rough. There are three pleasant (if cold) pools and you can spot the occasional (harmless) animal roaming the area. I found reception staff to be actively unfriendly. I absolutely gave them no cause to treat me like a bother - I have never had a problem with a receptionist in my life, but they seemed very unwilling to check me in, like I was a total pain in the ass when I asked if I could have a pool towel, and like I killed someone when I asked why the WiFi was not working (which it didn't for the duration of my stay). Check-out was equally unpleasant, except for my delight at getting out of there. Restaurant staff were neutral - forgetful and a bit incompetent, but not so actively unpleasant. For the price, I wouldn't recommend this place.
Stayed 1 night in Sep 2018
Response from EV on Oct 17, 2018
Dear Karambo, Thank you for your feedback. Glad you enjoyed our location, the nicely appointed rooms as well as the food at the dinner buffet. Our sincere apologies about the behaviour of our staff - we had some issues which have been sorted out. Hope we can welcome you back in future to better your experience. Best wishes, The Etosha Village Team

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stunning remote location close to Park gates. The property is built to resemble a Namibian village and is both rustic and chic. Rooms beautifully appointed and very comfortable. Buffet dinner and breakfast excellent. Staff very helpful and attentive.
Stayed 1 night in Sep 2018
Response from EV on Sep 10, 2018
Dear Mark, Thank you for the excellent rating and review! Delighted that you enjoyed our comfortable units, the attentive service you received from our staff as well as the excellent buffet meals! We are looking forward to welcome you back! Best wishes, The Etosha Village Team

10/10 Excellent

Peter, Gold Coast, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant individual secluded lodges in a private bush setting. We had a large male Kudu walk past our bungalow towards evening. The bungalow was attractive and clean. A highlight was the superb evening buffet dinner included in what we thought was a B&B rate.
Stayed 1 night in May 2018
Response from EV on Jun 4, 2018
Dear Peter, Thank you for the superb rating and review! We are delighted that you enjoyed our accommodation units, the roaming wildlife as well as the dinner buffet! We are looking forward to welcome you back during your next visit to Etosha! Best wishes, The Etosha Village Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great lodge close to Etosha park
Very comfortable, clean rooms with good facilities, half-board stay good value, good swimming pool. Very close to south entrance to Etosha Park, which made self-drive in Park very accessible.
Stayed 2 nights in May 2018
Response from EV on May 21, 2018
Thank you for the excellent rating and review! Glad you enjoyed the rooms, facilities, pool and our location being so close to Park! Looking forward to welcome you back during your next visit to Etosha! Best wishes, The Etosha Village Team

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for Etosha, & very well designed
Stayed 2 nights in Jan 2018
Response from EV on Jan 31, 2018
Thank you Mark for the excellent rating and review! Glad you enjoyed our location being so close to Etosha! We are looking forward to welcome you back! Best wishes, The Etosha Village Team

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good days
Nice, friendly and good location. Singer buffet very good.
Stayed 3 nights in Jan 2018
Response from EV on Jan 12, 2018
Dear Rafael, Thank you for the excellent rating! Glad you enjoyed our location, buffet and the friendly service you received. We are looking forward to welcome you back! Best wishes, The Etosha Village Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017
Response from EV on Jan 5, 2018
Thank you for the excellent rating! We are looking forward to welcome you back! Best wishes, The Etosha Village Team

4/10 Poor

DC18, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Prepaid through Expedia yet nearly charged twice!
Our booking was prepaid through Expedia. Upon checkout we were told that we had to pay for the room. When I stated it was prepaid, the staff said there was no mention of that. I explained that Expedia gave a virtual card for the hotel to claim the room rate from and they still insisted I pay again. We were told that we would have to wait an hour until the Manager came to work. I said we could not wait as we had a five hour drive ahead of us and to call the Manager. This was completed and the member of staff was told that in fact the room rate would be settled via Expedia. No apology extended and no thanks for our business. Very disappointing as we were made to feel like we were lying.
Stayed 1 night in Dec 2017
Response from EV on Jan 5, 2018
Dear DC18, Thank you for your feedback. Our sincere apologies for the confusion at check-out - We get bookings via Expedia where the Hotel must collect the money and where Expedia collect the money and pay us via virtual card - it is sometimes very confusing for the staff as they don't all understand where to look for the difference in the bookings as they look the same coming into our system. We will definitely look into training the staff better to understand the difference in future. Glad you enjoyed our rooms. Looking forward to welcome you back. Best wishes, The Etosha Village Team

10/10 Excellent

LAuren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent position just a short drive from the entrance to the park. We enjoyed a beer on our balcony while watching female kudu walking by followed by a pair of warthogs the next morning-magical.
Stayed 2 nights in Nov 2017
Dear Lauren, Thank you for the fantastic rating and review! Happy to hear you enjoyed our location and the tranquillity of the roaming wildlife on our reserve. Looking forward to welcome you back during your next visit to Etosha! Best wishes, The Etosha Village Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Getaway
Etosha Village was a fantastic getaway and a great location for game drives in Etosha park. The rooms were very comfortable, quiet, and include a back deck for star gazing or watching the small herd of local Kudu that roam the property. The staff a very friendly and attentive. We were fortunate to have Charles take us on a game drive and out for sundowners as he has impressive knowledge of the local animals, history and the night skies. We took the half board option which includes generous buffet breakfasts and dinners. There's also a nice bar area with a fire pit which is a great spot for relaxing before dinner. The stay definitely exceeded our expectations! Overall, 5/5!
Stayed 3 nights in Jul 2017
Thank you for the excellent rating and review! We are delighted that we could exceed your expectations, that you enjoyed the comfortable rooms, the sundowner drive, the service you received from our staff as well as the generous dinners and breakfasts! We are looking forward to welcome you back! Best wishes, The Etosha Village Team

8/10 Good

Marcelo

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay with room for improvement
The hotel properties are good. Well located outside the park. Spacious room for a couple, good bathroom and amenities. The food was very good excepto one night. Service from the waiters could be better. The night we checked in, we were assigned for one of the restaurants where our table would be ready and identified each dinner. One night there were no identification where se should seat and in other night our table was prepared in other area and there was no one to inform us. The game drive was good. Informative guide, refreshments, good car, blankets.. We had the full day drive. Half day would be enough.
Stayed 2 nights in Jun 2017
Dear Marcelo, Thank you for the good rating. Glad you enjoyed our location, the spacious room, the food and the game drive. Our apologies for the miscommunication with the table seating. Looking forward to welcome you back! Best wishes, The Etosha Village Team

10/10 Excellent

postf, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay just outside Anderson Gate. Friendly staff, comfortable chalets, great boma dinner. Altogether a wonderful experience.
Response from EV on Apr 10, 2017
Thank you Postf for the great rating and review! Glad you enjoyed our chalets, the dinner, our location as well as the overall experience. Looking forward to welcome you back! Best wishes, The Etosha Village Team

8/10 Good

Verified traveler

Close
Wi fi was very very poor if at all. No t.v. no problem. Was unable to book a tour as they required a 4 person minimum, which was not told to us. Good was nice and fair variety.
Thanks for the feedback. We don't advertise that we do have wifi in the rooms- wifi only at main and reception area and also dependent on our phone lines which is not always up and running in our area. On our website and activity rate sheets we do state that we do require a minimum of 4 guests for a game drive. Unfortunately there isn't an option on Expedia to state that. Best wishes and safe travel, The Etosha Village Team

8/10 Good

Lyn, bishops stortford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect location
Perfect location for entry to Etosha - 1km outside andersson gate. buffet breakfast and evening offered lots of choice and quality.
Response from EV on Jan 17, 2017
Dear Lyn, Thank you for the excellent rating and review! Happy to hear you enjoyed our location as well as the quality and variety at the evening and breakfast buffets. We are looking forward to welcome you back! Best wishes, The Etosha Village Team

10/10 Excellent

Rebeckah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location; wonderful staff.
The evening buffet was the best! Everyone on the staff was very friendly and went out of their way to help. The layout of the property was very relaxing with chairs and tables separated by trees and not crowded together. I would definitely come back.
Response from General Manager on Jan 17, 2017
Dear Rebeckah, Thank you for the excellent rating and review! We are delighted that you enjoyed the evening buffet, the overall uncrowded layout of the lodge and the friendly service you received. We are looking forward to welcome you back! Best wishes, The Etosha Village Team

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great safaris
The hotel was great--very close to the entrance of Etosha, clean hotel, good food, and friendly staff. We also took a full day safari, which was great.
Response from General Manager on Jan 3, 2017
Thank you for the excellent rating and review! Glad you enjoyed the friendly service you received and the full day game drive. We are looking forward to welcome you back! Best wishes, The Etosha Village Team

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Response from General Manager on Jan 3, 2017
Thank you for the great rating! Looking forward to welcome you back! Best wishes, The Etosha Village Team

8/10 Good

H J V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money just outside the park
Pleasant stay, good and big rooms, and practically as close to the park as you can get when not staying within the Etosha park itself.
Response from General Manager on Jan 7, 2017
Dear HJV, Thank you for the great rating and review! Glad you enjoyed your stay! Looking forward to welcome you back! Best wishes, The Etosha Village Team