Exterior
Check availability

Reviews of Country Inn & Suites by Radisson, Oklahoma City - Quail Springs, OK

3 out of 5
Country Inn & Suites by Radisson, Oklahoma City - Quail Springs, OK
13501 Memorial Park Dr, Oklahoma City, OK

Reviews

8.2

Very Good

Rating 10 - Excellent. 496 out of 1001 reviews" "
Rating 8 - Good. 274 out of 1001 reviews" "
Rating 6 - Okay. 112 out of 1001 reviews" "
Rating 4 - Poor. 70 out of 1001 reviews" "
Rating 2 - Terrible. 49 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and easy to find. Plus, the whole thing was so simple. Receptionist was absolutely :gorgeous and friendky!
Stayed 1 night in May 2024
Response from Charles on May 20, 2024
William,Thank you for staying with us.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here and I loved it. They didn’t have a room that I ordered, but they upgraded me and it was awesome.!!
Stayed 1 night in May 2024
Response from Charles on May 20, 2024
Kenneth,Thank you for staying with us and we are glad that you enjoyed the free upgrade. We look forward to having you stay with us again.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant day, very clean and comfortable and had a good breakfast
Stayed 1 night in May 2024
Response from Charles on May 13, 2024
Kenneth,Thank you for your business and for the 5/5 rating. We hope to see you again soon.

10/10 Excellent

Lucretia

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all fine
Stayed 2 nights in May 2024
Response from Charles on May 13, 2024
Lucretia,Thank you for staying with us and for the 5/5 rating.

4/10 Poor

Kelci And Eddie

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room 336 needs a new tv stand shower was nasty and the plug wouldn’t stay up . Swimming area was nasty and hair just floating in the pull , staff at the front counter was never there and I called text waited at the front for someone to help me with get another pillow and cover bc ours had blood on them .
Stayed 1 night in May 2024
Response from Charles on May 17, 2024
Kelci,Thank you for staying with us and for reporting all your issues. I will be looking more into them and use it as a training opportunity, so other customer will not go though what you did.

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well lit, good breakfast, comfortable
Stayed 1 night in May 2024
Response from Charles on May 11, 2024
Dear Karen,Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Oklahoma City - Quail Springs, OK.As a Choice Privileges member you are truly valued.Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page: https://www.choicehotels.com/supportWe hope to see you again soon.Sincerely,Charles ZobischCountry Inn & Suites by Radisson, Oklahoma City - Quail Springs, OK

10/10 Excellent

David

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in May 2024
Response from Charles on May 11, 2024
Dear David,Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Oklahoma City - Quail Springs, OK.As a Choice Privileges member you are truly valued.Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page: https://www.choicehotels.com/supportWe hope to see you again soon.Sincerely,Charles ZobischCountry Inn & Suites by Radisson, Oklahoma City - Quail Springs, OK

8/10 Good

Charles A.

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was modern and very nice.
Stayed 2 nights in May 2024
Response from Charles on May 13, 2024
Charles,Thank you for staying with us. We hope to see you again soon.

8/10 Good

Sheryl

Stayed 2 nights in Apr 2024
Response from Charles on May 20, 2024
Sheryl,Thank you for staying with us.

8/10 Good

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The tv was a little tricky to work
Stayed 2 nights in Apr 2024
Response from Charles on Apr 29, 2024
Catherine,Thank you for staying with us.

10/10 Excellent

JENNI

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came in for soccer tournaments but do to the weather it was canceled was able to check in earlier than expected and front desk staff was super helpful and kind and understanding!! This will be out to go place when we come back to town!
Stayed 1 night in Apr 2024
Response from Charles on Apr 29, 2024
Jenni,Thank you for staying with us and we hope you had a good tournament. We look forwarding to seeing you gain on your next trip back into OKC.

8/10 Good

David

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel, but not 5 star. The desk clerks and housekeeping did an excellent job. The hotel was pretty clean, although the elevators could be swept daily. As for the food, the waffles were great, but they were out of coffee or it was cold every morning and the eggs were cold sometimes and pretty dry (powdered eggs). I would stay here again as the rooms were nice.
Stayed 4 nights in Apr 2024
Response from Charles on Apr 21, 2024
David,Thank you for staying with us and for letting us know how your stay was.

8/10 Good

Ornis

Liked: Cleanliness, property conditions & facilities
What i didn't like was having to wait a long time for the concierge all the time. But besides that it was an okay experience.
Stayed 2 nights in Apr 2024
Response from Charles on Apr 21, 2024
Ornis,Thank you for your visit.

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tĥe convenience
Stayed 1 night in Apr 2024
Response from Charles on Apr 9, 2024
Andrew,Thank you for the 5/5 rating. We hope to see you again soon.

6/10 Okay

bretton

It was close to the hospital.
Stayed 3 nights in Apr 2024
Response from Charles on Apr 9, 2024
Bretton,Thank you for staying with us.

4/10 Poor

Chelsee

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Response from Charles on Apr 8, 2024
Chelsee,Thank you for rating our hotel. Is there anything that you would be willing to add to your rating, so we can have a better understanding on how we failed you?

10/10 Excellent

Kim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice to have a free breakfast. The waffles were awesome .The eggs were disappointing, powdered or something & dry, not like real scrambled. I eat a high protein breakfast usually, not all the carbs & sweets. Other than that, it was all good
Stayed 2 nights in Mar 2024
Response from Charles on Apr 5, 2024
Kim,Thank you for staying with us and for leaving us a nice review. We hope to see you again soon.

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Charles on Apr 4, 2024
Megan,Thank you for staying with us and for leaving us a 5/5 rating.

10/10 Excellent

Jihad

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Mar 2024
Response from Charles on Apr 3, 2024
Jihad,Thank you for staying with us and for letting us know how we are doing. hope to see you again soon.

10/10 Excellent

Megan

Stayed 1 night in Mar 2024
Response from Charles on Apr 21, 2024
Megan,Thank you for the 5/5 review.

10/10 Excellent

Megan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay with a great staff!! Breakfast attendant is so sweet!
Stayed 1 night in Mar 2024
Response from Charles on Mar 26, 2024
Megan,Thank you for your business and for your kind review.

6/10 Okay

LaDawna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Partying all night across the hall. Kids eating cereal off the floor in breakfast area.
Stayed 1 night in Mar 2024
Response from Charles on Mar 25, 2024
LaDawna,I am sorry to read that you did not have the best stay with us. I will look into what happened during your stay and use it as a training opportunity for my self and my staff.

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing. Especially the lady that worked morning shift. Glasses, short blonde hair! She showed amazing customer service
Stayed 1 night in Mar 2024
Response from Charles on Mar 25, 2024
Crystal,Thank you for letting us know that our new employee Misty was able to take care of you. We hope to see you again soon.

10/10 Excellent

Michael

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice people
Stayed 3 nights in Mar 2024
Response from Charles on Mar 26, 2024
Michael,Thank you for staying with us.

10/10 Excellent

Caihong

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good, hopefully breakfast is better.
Stayed 4 nights in Mar 2024
Response from Charles on Mar 25, 2024
Caihong,Thank you for staying with us.

6/10 Okay

robert

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Chipped paint, plug-in cover missing, worn out fabric on chair, in-sweep floors, elevator dirty,
Stayed 1 night in Mar 2024
Response from Charles on Mar 17, 2024
Robert,Thank you for your business.

4/10 Poor

KEVIN, WILLARD

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Charles on Mar 17, 2024
Kevin,Thank you for staying with us. I am sorry to see that you did not have the best visit with us. Is there anything you would be willing to add to your reservation, so, we can have a better understanding on how we failed you?

8/10 Good

Sharon

Traveled with family
We stayed here because my dad was having surgery nearby the next morning. We stayed in a suite with a king size bedroom and a fold out couch in the living room area to give us each our own privacy. The fold out couch was your typical not so comfortable place to sleep, but it was just for one night. Overall it was a nice stay. The room was clean, friendly staff, and a decent breakfast.
Stayed 2 nights in Feb 2024
Response from Charles on Mar 6, 2024
Sharon,Thank you for staying with us and we hope your dads surgery went well.

8/10 Good

Yella

Liked: Amenities
Everything is good
Stayed 1 night in Mar 2024
Response from Charles on Mar 3, 2024
We look forward to having you stay with us again.

10/10 Excellent

Yella

Liked: Cleanliness, staff & service, property conditions & facilities
Its perfect
Stayed 1 night in Feb 2024
Response from Charles on Mar 3, 2024
Thank you for staying with us.

8/10 Good

Becky

Mold was growing in the shower. On the soap dish. Not a lot but it will spread. The water in the sink smelled. It smelled like sewer. The breakfast needs to be updated. The eggs tasted old and cold. The biscuit was rock hard. The lady at the desk never smiled. I heard a dog barking for a long time. I did like the room. Nice and large. I come and stay for doctor visits. I don’t know if I will stay again.
Stayed 1 night in Feb 2024
Response from Charles on Feb 29, 2024
Becky,Thank you for staying with us and for letting us know about the issues with your room. We will get them taken care of.

8/10 Good

Kelli

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was a little firm but the water pressure in the shower by far made up for it. Good place to stay. Breakfast was standard but was hot.
Stayed 1 night in Feb 2024
Response from Charles on Feb 24, 2024
Kelli,Thank you for your business.

6/10 Okay

Troy

Disliked: Amenities
My door cards continued to not work on the exterior doors and sometimes on my own room
Stayed 1 night in Feb 2024
Response from Charles on Feb 24, 2024
Troy,Thank you for staying with us and reporting your door card issues. We will be looking into it.

10/10 Excellent

Jasmine

Stayed 2 nights in Feb 2024
Response from Charles on Feb 24, 2024
Jasmine,Thank you for the 10/10 rating. We hope to have you back soon.

10/10 Excellent

Freda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Feb 2024
Response from Charles on Feb 17, 2024
Thank you for staying with us.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great stay
It was a great hotel. Clean. Very friendly staff. Had an issue with the upkeep of our room. The bedroom did not have an internal door handle. Thankfully we had our kids there that were able to open it from the outside. Otherwise we may have been stuck in there.
Stayed 2 nights in Feb 2024
Response from Charles on Feb 17, 2024
Thank you for staying with us and letting us know that we have a door without a handle. Your review come through anonymously. Would you please contact the hotel to let us know what room had the issue.

10/10 Excellent

Latisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Charles on Feb 9, 2024
Latisha,Thank you for the 5 out of 5 rating. We hope to see you again soon.

10/10 Excellent

Ruth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, easy access, and felt safe
Stayed 1 night in Feb 2024
Response from Charles on Feb 6, 2024
Ruth,Thank you for staying with us.

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with nice staff!
Stayed 1 night in Feb 2024
Response from Charles on Feb 6, 2024
Megan,Thank you for your business.

10/10 Excellent

Jasmine

Stayed 1 night in Feb 2024
Response from Charles on Feb 6, 2024
Jasmine,Thank you for the perfect rating.

8/10 Good

Caroline

Stayed 1 night in Feb 2024
Response from Charles on Feb 5, 2024
Caroline,Thank you for staying with us.

2/10 Terrible

Angelique

Disliked: Room comfort
Stayed 1 night in Jan 2024
Response from Charles on Jan 30, 2024
Thank you for staying with us. Would you please give the hotel a call so we can figure out how we failed you.

8/10 Good

Dorothy

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Charles on Jan 30, 2024
Dorothy,Thank you for your business.

10/10 Excellent

Travis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Charles on Jan 30, 2024
Travis,Thank you for the 5 out of 5 review. We hope to see you again soon.

6/10 Okay

Deidre

Traveled with family
Liked: Staff & service
Place was clean but very basic. The place could use some maintenance and upkeep. The service was very friendly.
Stayed 1 night in Jan 2024
Response from Charles on Jan 30, 2024
Deidre,Thank you for staying with us.

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
Overall we had an excellent stay. Alittle miscommunication about the security deposit but that was cleared up immediately upon arrival. Check in was smooth and the room was very clean. Breakfast was better than expected. Would highly recommend
Stayed 1 night in Jan 2024
Response from Charles on Jan 30, 2024
Jordan,Thank you for staying with us and for letting us know that we cleared up the miscommunication. We hope to see you again soon.

10/10 Excellent

Tim

Traveled with family
Great hotel!!!
Room was large, clean, and a great stay. As we had family in Mercy Hospital, this hotel was only about a mile away and offered a medical rate as well you just have to tell them. I highly recommend this hotel!!!
Stayed 2 nights in Dec 2023
Response from Charles on Jan 30, 2024
Tim,Thank you for your business.

10/10 Excellent

Mary, Oklahoma City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Charles on Jan 30, 2024
Mary,Thank you for the 5 out of 5 rating. We hope to see you again soon.

8/10 Good

Yella

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk associates need better attitudes they are rude and have bad attitudes
Stayed 1 night in Jan 2024
Response from Charles on Jan 5, 2024
Thank you for staying with us and I'm sorry you encountered rude associates. If you would be willing to give me more details one what happened, then I will be able to investigate the mater.

10/10 Excellent

Natisha

Stayed 1 night in Dec 2023
Response from Charles on Jan 1, 2024
Natisha,Thank you for your business. We hope you come back and see us soon.