Ratings based on 592 Verified Reviews

4.6 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from midlands,uk

Christmas short stay

Posted Dec 30, 2017
Hotel was lovely , room very nice and comfy bed , sea view room well worth the extra ..hotel staff were very friendly and helpful ..and half board deal food was great and lots of choice ..my only tiny criticism is they need to keep on top small decor damages
4 out of 5
Recommended
for Everyone
by A verified traveler from Glos UK

Within walking distance of restaurants

Posted Dec 17, 2017
Pros: Position
Cons: Bar could have happier barman and better atmosphere. Lounge are a disappointment! View from hotel is lovely.
Location: Plenty of restaurants, market, nice little shops and water taxis easily available to the islands
Great selection of restaurants just a stroll down the waterfront. Well run hotel which could be improved with a comfier lounge area and happier bar staff. Reception and waiters all excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler from Portugal

Good hotel next to the marina

Posted Dec 9, 2017
Pros: Location is excellent.
Had to wait at check in as all 3 staff were serving. Apart from this short delay a fast and efficient service. Room was upgraded to sea view, very comfortable and spacious. Bar staff helpful, we were attending a Christmas function and the food and service were very good.
Comment from Hotel Management
Dec 14, 2017 by Real Experience Manager, Hotel Management
Dear Guest, Thank you for taking the time to leave us your kind comments about our service. We are glad to know that you enjoyed your stay with us very much. Our daily goal is to offer great experiences to our Guests and we're very glad to learn that we did so. We look forward to your next visit. Kind Regards, Miriam Alexandre
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Beautiful hotel

Posted Nov 20, 2017
We stayed for 3 nights and absolutely loved it. The whole hotel was spotless and everyone was really friendly. Pool was lovely, food was great.
Comment from Hotel Management
Dec 3, 2017 by Real Experience Manager, Hotel Management
Dear Guest, Thank you for the comment and for having such a great opinion of our hotel. It’s very special for us to see that you had a very pleasant stay with us. It truly is for comments like yours that our team works every single day. We look forward to welcoming you again hopefully soon. Kind Regards, Miriam Alexandre
4 out of 5
by Alec

Lovely hotel.

Posted Oct 21, 2017 on Hotels
Lovely hotel, upgraded to junior suite - very nice, really spacious and comfortable. Problems with plumbing on our floor as we arrived, but quickly sorted. Very good breakfasts, wide selection, nicely presented. Lovely pool, and warm! One big letdown - had a cocktail each in reception bar, a tad expensive maybe, but the service was so incredibly slow!!
Comment from Hotel Management
Nov 6, 2017 by Real Hotels Group, Hotel Management
Dear Guest, It is really gratifying to know how enjoyable your stay was and that you were pleased with our hotel in general. Thank you so much for your constructive comments and review. We look forward to welcoming you again hopefully soon. Kind regards, Miriam Alexandre Real Experience Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Dublin

Posted Oct 14, 2017
Rooms are spacious however they are starting to look a little tired. Carpets in the hallways need to be cleaned or replaced as there are stains where the aircon has leaked. Bar staff are very protective of their glasses anytime we asked for some ice to take to the room we were given small plastic glasses.
Comment from Hotel Management
Nov 6, 2017 by Real Experience Manager, Hotel Management
Dear Guest, Thank you for the feedback and for your constructive comments. It’s always important to know our Guests' opinion in order to maintain and improve our service every day. Please be assured that all of your comments and suggestions will be taken into consideration and that we will do our utmost to improve wherever we can. We are happy to learn that you enjoyed your stay with us and we look forward to welcoming you again in the near future. Kind regards, Miriam Alexandre
5 out of 5
Recommended
for Everyone
by A verified traveler from Harrogate, UK

Lovely location and close to eateries and bars

Posted Oct 8, 2017
Pros: Location, hotel quality and view
Cons: Breakfast food options a bit bland but clean and staff very efficient.
Location: Views of marina and Isla Culatra plus ferries and boat tours nearby for trips to Ria Formosa.
Stayed here because of location opposite marina and proximity to ria Formosa and islands.
Comment from Hotel Management
Oct 12, 2017 by Real Experience Manager, Hotel Management
Dear Guest, Thank you for the feedback and for your constructive comments. It’s always important to know our Guests' opinion in order to maintain and improve our service every day. We are happy to learn that you enjoyed your stay with us and we look forward to welcoming you again in the near future. Kind regards, Miriam Alexandre
3 out of 5
by A verified traveler from london

Not 5 star

Posted Oct 7, 2017
Pros: Staff
Cons: Food
Location: Watch fishing boats
OUR SEVEN NIGHT STAY LEFT US DECIDING NOT TO RETURN AGAIN TO THIS AREA. The hotel itself was nice, staff were great, facilities were OK but the biggest let down was the food, Breakfast was very basic (3star).dinner was not any better possibly ok if you had fish every night otherwise not much choice, again (3star) To summarise.( hotel in a fishingport)
Comment from Hotel Management
Oct 12, 2017 by Real Experience Manager, Hotel Management
Dear Guest, We regret that your stay at our Hotel did not entirely correspond to your expectations and would like to thank you for your constructive feedback. Please be assured that your comments and suggestions will be taken into consideration and that we will do our utmost to improve wherever we can. Thank you so much for your review. Kind regards, Miriam Alexandre
5 out of 5
Recommended
for Everyone
by A verified traveler from Uk

Lovely Seaside Hotel

Posted Sep 20, 2017
The hotel staff were super friendly and helpful. Room was large as was the bed. Short walk from town centre. And you can catch boat right outside the hotel to the islands.
Comment from Hotel Management
Oct 12, 2017 by Real Experience Manager, Hotel Management
Dear Guest, It was a real pleasure to read your review and to learn how much you enjoyed your stay with us. Thank you for all your compliments to our staff. We will make sure that all of your comments are transmited to our team. They will be delighted. Thank you so much for leaving us your feedback. We look forward to welcoming you again, hopefully soon. Kind regards, Miriam Alexandre
5 out of 5
Recommended
for Everyone
by A verified traveler from vancouver

Would recommend

Posted Sep 12, 2017
Great staff and very nice facilities. Was there on a layover and it was great !
Comment from Hotel Management
Sep 13, 2017 by Real Experience Manager, Hotel Management
Dear Guest, Thank you for the comment and for having such a great opinion of our hotel and staff. It truly is for comments like yours that our team works every single day. We look forward to welcoming you again, hopefully soon at the Real Marina Hotel & Spa. Kind Regards,